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    Pat Richardson
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    Dean Pearce
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    Carol Atkinson
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    Wendy King
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Simmons & Sons

12 Wote Street Basingstoke
Hampshire
RG21 7NW

01256 840077

Oct 11,2016
Minithumbdown
By:
Oct 11,2016
1 people found
this helpful
You have been warned. There seems to be something wrong with this firm; rude, unprofessional and I can't really grasp how or why people keep using them. Lied, caught them out, they got aggressive when I politely pointed out the issue. Not the way to keep a customer. Odd, I'd recommend going elsewhere. Looking online, there seems to be a lot of conflicting reviews, do they write there own positive reviews on here? Seems to be a lot of criticism followed by a sudden rash of unimaginative 5 ...
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Was this helpful? Yes
Mar 23,2016
Minithumbdown
By:
Mar 23,2016
1 people found
this helpful
I was seeking a studio to rent and showed my interest in an immaculate offering by this agent. I received a quotation which included a total of £401 in fees, which is among the highest I have seen. But the real deal breaker was the £500 deposit, which would not be returned in the event of an unsuccessful referencing process. I sent a very pleasant email, but which expressed my concerns regarding the deposit and was informed that they would not under any circumstance change their ter...
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What agent could do to change your mind?
High (bad)
Comment on agent fees
High (bad)
Was this helpful? Yes
By: Wendy Smith
Mar 30, 2016
View all comments (1)
I am sorry you were not happy with the response you received. However, you may have misunderstood our tenant referencing process and the fees involved. I would be happy to discuss this with you and clarify any areas of concern in person.....
Nov 02,2014
Minithumbdown
By:
Nov 02,2014
2 people found
this helpful
Terrible services-especially if you are a tenant you are treated like a dirt especcialy if you have any issues with property. When it comes to realising deposit you can ve sure they will rip you off because you actually were using that house.......
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What agent could do to change your mind?
Nothing
Was this helpful? Yes
Sep 27,2013
Minithumbdown
By:
Sep 27,2013
5 people found
this helpful
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys blocked up and us not told about it, unwilling to fix a few fallen down fence panels, overgrown jungle of a garden and no gardening tools left to maintain 1/2 acre garden. Excuse after excuse \'the previou...
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What agent could do to change your mind?
They should close down all branches and never trade again. Im outraged by their disgraceful attitude!
Was this helpful? Yes
Sep 27,2013
Minithumbdown
By:
Sep 27,2013
3 people found
this helpful
Absolutely DISGRACEFUL service from this estate agents. I would advise everyone to avoid dealing with them AT ALL COSTS. Our landlord was unwilling to maintain the property as defined by law as a landlords responsibility, and Simmons and Sons were more than happy to let this happen. Chimneys blocked up and us not told about it, unwilling to fix a few fallen down fence panels, overgrown jungle of a garden and no gardening tools left to maintain 1/2 acre garden. Excuse after excuse \'the previ...
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What agent could do to change your mind?
They should close down all branches and never trade again. Im outraged by their disgraceful attitude!
Was this helpful? Yes
Apr 09,2013
Minithumbup
By:
Apr 09,2013
1 people found
this helpful
3 years ago we sold my late mothers flat through Simmonds. Dean was very professional and thoughtful and found a buyer in a very short time. In one of our chats we mentioned, that we are interested in buying a bungalow in the near future. We where more then surprised when Dean phoned us three month later and showed us the perfect propery for our needs. Dean and Pat went out of they way to make the whole prociture as easy and quick as possible and we can\'t thank them enough for all their help...
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Jan 25,2013
Minithumbup
By:
Jan 25,2013
1 people found
this helpful
Dean and Pat, I Found they where very help full, in my purcase of a property, which was a awkard sale due to sellers circumstances....
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Jan 25,2013
Minithumbup
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Jan 25,2013
1 people found
this helpful
Dean Pearce valued my late mother\'s property some years ago and she told me that when the time eventually came to sell she would like Simmons to deal with it because she trusted \'that nice young man\'. Sadly the time came and I contacted \'that nice young man\' who clearly remembered my late mother and the conversations they had had on meeting. Dean, together with Pat who dealt with the sale and became my main contact, gave honest and sensible advice at all times. The sale was dealt with ve...
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Was this helpful? Yes
Jan 24,2013
Minithumbup
By:
Jan 24,2013
1 people found
this helpful
I recently sold my late mother\'s house through Simmons & Sons. My main contact was Pat Richardson and I cannot rate her work highly enough. Without fail, Pat was professional, sensitive and extremely efficient. Pat is very knowledgeable and I was never in any doubt that the advice she gave me was accurate and in my best interests. Issues and queries were dealt with promptly, and the whole process from valuation and marketing to completing the sale was carried out with calm efficiency. T...
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Jan 22,2013
Minithumbup
By:
Jan 22,2013
1 people found
this helpful
I used Basingstoke Simmons to sell my late mother\'s house in the weeks after her sad death. Both Dean and Pat were extremely sensitive and understanding of my feelings, yet still managed to be thoroughly efficient and professional behind the scenes, selling the house for me at a realistic but not too low price in just 3 weeks and progressing it to completion with the minimum of fuss. They are a well established and highly thought of agency in our area, and I would not hesitate to recommend them...
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Jan 18,2013
Minithumbup
By:
Jan 18,2013
1 people found
this helpful
Both Dean and Pat were very helpful throughout the whole selling process. Providing useful and honest feedback and communicating with me on a regular basis, keeping me informed of what was going on. When the original buyer fell through, they were proactive in finding a new buyer and once the price was agreed, everything went through extrremely quickly. I would use them again....
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Was this helpful? Yes
Jan 16,2013
Minithumbup
By:
Jan 16,2013
0 people found
this helpful
Having dealt mainly with Pat Richardson, I would recommend these people to anyone. They are intelligent, customer aware, market aware. If you listen to them and let yourself be advised by them, they get realistic results, in realistic time scales, with the least amount of stress on your part. What more could you ask for?...
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Jan 12,2013
Minithumbup
By:
Jan 12,2013
1 people found
this helpful
Dean and the team provided a very professional service in the sale of our house. Dean explained the process and local market situation thoroughly - he took the time to understand our wishes and needs. He ensured that he absorbed everything about the property, from its history to its features. Having made a thorough survey of the surrounding area, he ensured our property was priced accurately and appropriately. The viewings were attended by Dean (or his team) who ensured that the customer h...
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Jan 04,2013
Minithumbup
By:
Jan 04,2013
0 people found
this helpful
The agent was very very good. I found them friendly and very helpful. They kept me informed all the way off any viewing and I received very good feedback. I would recommend them and would use them again....
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Was this helpful? Yes
Jan 04,2013
Minithumbup
By:
Jan 04,2013
0 people found
this helpful
After having 3 estate agents round we invited Dean from Simmons & Sons to give us a price on our property.. I found Dean to be very polite, honest and genuine.. No sales pressure or bobby ball like most agents. We agreed on a sale price & within days our house was on the market.. We sold our house 7 Days later to the first viewer for the asking price (you can\'t get much better then that!). From then on Pat from Simmons & Sons took over the sale process and I have to say she real...
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Was this helpful? Yes
Jan 03,2013
Minithumbup
By:
Jan 03,2013
0 people found
this helpful
Simmons sold my late fathers house for me in 2012. Of three agents I \'interviewed\', Simmons gave what I believed to be the most realistic and sensible valuation (middle of the three) and also had with reasonable fees and terms. Once I accepted their proposal, the details were quickly and accurately written up and the house was sold within a week for the full asking price. Simmons checked the buyer to ensure they were in a position to purchase and advised me accordingly. During the process of...
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Was this helpful? Yes
Jan 03,2013
Minithumbup
By:
Jan 03,2013
0 people found
this helpful
The staff i dealt with were very professional and kept me well inforned over the period my house was on the market for....
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Was this helpful? Yes
Nov 30,2011
Minithumbdown
By:
Nov 30,2011
12 people found
this helpful
How this company are still in business I have no idea. Rarely am I moved to write a bad review but sometimes a business crosses the line of incompetence by such an impressive margin, it needs to re recorded. It seems there are a lot of people posting negative comments about this firm so my advice is to steer clear. I tried to rent a house through this company. The process wasn't pleasant, they were difficult to get hold of and made me feel I was putting them out simply by inquiring. ...
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What agent could do to change your mind?
It wasn't a one off, it was a number of issues over a period of time, not just with me... I can only suggest moving staff about, it was more than one person I dealt with and seems to be a cultural issue in the business in that office, thus the review.
Was this helpful? Yes
Sep 10,2011
Minithumbup
By:
Sep 10,2011
2 people found
this helpful
I've used the lettings department of Simmons in Basingstoke for a number of years now and I've always found them to be professional and efficient. They've just relet my property in Kempshott without any gap and with minimium fuss. Simmons have offered me a huge amount of help over the last few years with regards to renting and maintaining my house. The service has been excellent and I would not hesitate to use them again and would recommend their services to other potential landlords....
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By: hiddenangel
Nov 01, 2012
View all comments (1)
Sandra White is I believe the wife of one of the partners in Simmons and Sons so this particular review is probably quite biased in a "bare faced cheek" sort of a way typical of this firm.....
Jul 19,2011
Minithumbdown
By:
Jul 19,2011
3 people found
this helpful
We used the Basingstoke branch to rent our property out whilst we lived overseas - when we moved back the property was handed back in a filthy state. 2 years later we decided to sell our property (thankfully not through Simmons) and to move into rented accommodation. Our misfortune was Simmons at the time were the only agent who had a property that met our requirements so we went with them. What a mistake that was! In the first week of moving in we reported a number of issues. We were concerned ...
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Was this helpful? Yes
Sep 18,2010
Minithumbdown
By:
Sep 18,2010
6 people found
this helpful
Awful, useless and ignorant agency, full of lie, they were not helpful at all....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Pat Richardson - upload your photo Pat Richardson
10 reviews

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Dean Pearce - upload your photo Dean Pearce
9 reviews

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Carol Atkinson - upload your photo Carol Atkinson
2 reviews

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Wendy King - upload your photo Wendy King
2 reviews

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