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    Carol
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    Stephen Stoker
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Signature By Mark Small

146-148 Park View Whitley Bay, Newcastle upon Tyne
Tyne and Wear
NE26 3QW

01912513344
Apr 12,2017
Minithumbup
Stephen Stoker
By:
Apr 12,2017
0 people found
this helpful
The re letting of our apartment was difficult due to the way the previous tenant had left it and some internal damage due to a leak. Stephen provided constructive advise and support in terms of sourcing a specialist to repair the boiler and helped get this organised. This helped in ensuring the new tenant was able to move in quickly which Stephen very ably oversaw, keeping us fully informed. He was very professional and responsive throughout and we complement him on his thoroughness....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 08,2017
Minithumbup
Carol
By:
Mar 08,2017
0 people found
this helpful
The Sale of our home turned out to be a long and difficult process but no fault of Signature or its staff members. Carol kept us sane throughout with her effective communication, care and thoughfullness....
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Comment on agent fees
The Agents fees are competatative with others.
Was this helpful? Yes
Mar 02,2017
Minithumbup
Stephen Stoker
By:
Mar 02,2017
0 people found
this helpful
Stephen has dealt with all of our queries efficiently and promptly. He has been curteous and polite and when put in an awkward position between a couple who are separating he has demonstrated complete professionalism....
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Comment on agent fees
The fees are in line with other High Street agencies.
Was this helpful? Yes
Jun 23,2016
Minithumbdown
By:
Jun 23,2016
0 people found
this helpful
Once you move out they will make you run around and pay a solicitor to even get your deposit back....
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What agent could do to change your mind?
Bad. They will not give you deposit back. Even if they advise they are deducting and an amount and you agree they will tell you they will release it then not bother. You will have to pay a solicitor and go through a lengthy dispute process while the agency tells you everything is fine and there releasing it. Lies, lies and more lies.
Attached Files
Comment on agent fees
Bad. They will not give you deposit back. Even if they advise they are deducting and an amount and you agree they will tell you they will release it then not bother. You will have to pay a solicitor and go through a lengthy dispute process while the agency tells you everything is fine and there releasing it. Lies, lies and more lies.
Was this helpful? Yes
Jun 22,2016
Minithumbdown
By:
Jun 22,2016
0 people found
this helpful
We engaged Signature by Mark Small to find a tenant for our property. The tenant they recommended to us failed to pay the full rent consistently and regularly missed payments from the start of the tenancy. After eventually evicting the tenant we discovered evidence left by the tenant in the property which conflicted with the information Signature by Mark Small had supplied to us. As a result of this We submitted a file of complaint to the Property Ombudsman regarding Signature by Mark Small....
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What agent could do to change your mind?
Bad - he did not earn any of his fees
Attached Files
Comment on agent fees
Bad - he did not earn any of his fees
Was this helpful? Yes
Areas covered
  • NE26
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
60% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £165,000
  • Max: £165,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 0 1 1 0 0 0 0 0
Carol  - upload your photo Carol
1 reviews

About Carol No description set View full profile
Stephen Stoker - upload your photo Stephen Stoker
1 reviews

About Stephen No description set View full profile

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Fees

No fees set.
Last updated at 12:03 PM 22/12/2016 by Hannah Brown

Complaints Procedure

No procedure set.
Last updated at 12:03 PM 22/12/2016 by Hannah Brown

Awards won by Signature By Mark Small, Newcastle upon Tyne NE26 3QW

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