East, Coventry, CV2
5/5, 78 reviews
100% recommended
100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the ... show more In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the newest and brightest in technology and web-based marketing. We offer free residential valuations, valuations for probate purposes, valuations for matrimonial purposes and free rental valuations.
Shortland Horne Estate Agents - Click to Visit Our Website

Opening Hours
Address

Shortland Horne Estate Agents
306 Walsgrave Road
Coventry
West Midlands
CV2 4BL
02476 442288

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £95,000 £520,000
Lettings 100% 99% £725 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 49 0 27 0 0 0
Areas covered
  • CV1
  • East side of Coventry
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV9
  • CV10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales Move With Us
Latest Properties
Images & Videos

“Sue was very helpful and accommodating throug......”

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Apr 06,2021
Minithumbup
Sue
By: 'Sean'
Apr 06,2021
0 people found
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Sue was very helpful and accommodating throughout the process. As a first time buyer there were several things I was unsure of but Sue was always able to help quickly to keep things moving. Thank you very much...
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“Really helpful and understanding. Nothing wa......”

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Apr 01,2021
Minithumbup
By: 'Jacqui Mann'
Apr 01,2021
0 people found
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Really helpful and understanding. Nothing was too much trouble. Always responded quickly to emails and calls. Highly recommend Sue and the team....
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“From start to finish they have made the servi......”

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Mar 30,2021
Minithumbup
Sue
Richard
By: 'Jack'
Mar 30,2021
0 people found
this helpful
From start to finish they have made the service so easy and stress free. From the viewing to the sale. They put in touch with Solicitors and got the completion done fast and hassle free. Thoroughly recommend Sue and the team. Thanks Jack...
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“Fantastic Service...”

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Mar 05,2021
Minithumbup
Sue
Richard
By: 'Julie'
Mar 05,2021
0 people found
this helpful
Hi my name is Julie .I would like to say a very big thank you to all the staff in the Walsgrave branch of Shortland Horne.After 38 years in my property I decided to sell .Richard was so lovely when he came out to value ...
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“Personable, honest and down-to- Earth. Des......”

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Mar 04,2021
Minithumbup
Sue
Richard
By: 'Ammi'
Mar 04,2021
0 people found
this helpful
Personable, honest and down-to- Earth. Despite running into issues, we were able to rely on the team for their common sense approach to business. They were patient and helped to complete our sale proficiently....
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“Absolutely amazing sue and her team went abo......”

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Mar 02,2021
Minithumbup
Sue
Richard
By: 'Donna'
Mar 02,2021
0 people found
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Absolutely amazing sue and her team went above and beyond. We honestly can't thank them enough for what they done for us....
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“During a difficult period of Covid 19 the tea......”

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Feb 11,2021
Minithumbup
Sue
By: 'Pete Shipp'
Feb 11,2021
0 people found
this helpful
During a difficult period of Covid 19 the team ensured the property was advertised and sold. Can’t complain about the effort and service Thank you...
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“As is customary we had three estate agents va......”

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Feb 08,2021
Minithumbup
Sue
Richard
By: 'Gerald Perks'
Feb 08,2021
0 people found
this helpful
As is customary we had three estate agents value our property prior to sale. Richard Costello, came to value the property, was very professional and informative. We decided to go with Shortland Horne. They did everything that could be asked of them, including supervising all ...
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“When I put my mums house on the market with S......”

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Feb 08,2021
Minithumbup
Sue
Richard
By: 'Sue'
Feb 08,2021
0 people found
this helpful
When I put my mums house on the market with Shortland Horne , Sue went above and beyond to help me. She was always there to help and answer any questions I had. I would definitely rate Shortland Horne excellent service and very polite staff ......
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“Very Professional...”

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Jan 28,2021
Minithumbup
Richard
Sue
By: 'Kashmir Singh'
Jan 28,2021
0 people found
this helpful
we sold our house through Shortland Horne and we managed to get the price we wanted within a week of the house going on the market, we were very happy with the way it was advertised on the app.we were also very pleased with ...
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“Wonderful Service on sale...”

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Jan 28,2021
Minithumbup
Sue
Richard
By: 'Mrs'
Jan 28,2021
0 people found
this helpful
Wonderful service from the staff. Sue especially was very helpful in getting my sale to an end due to my solcitors dragging their heels. Sue supported me when things where not going to plan. Would highly recommend Shortland Horne Walsgrave to friends....
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“Brilliant Service...”

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Jan 28,2021
Minithumbup
Sue
By: 'Josten'
Jan 28,2021
0 people found
this helpful
Sue and the team at Shortland Horne were brilliant helping us during the sale of my mother in law’s property. They were always on hand to answers any questions and to support us through a very stressful time. We would have no hesitation in ...
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“Excellent Service from Staff...”

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Jan 28,2021
Minithumbup
Sue
Richard
By: 'Mr.Khot'
Jan 28,2021
0 people found
this helpful
Sue and Richard were very kind and helpful through out the process, always answered all my queries promptly. Many thanks for all your support and help in our property purchase....
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“I recently purchased my first home through Sh......”

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Jan 18,2021
Minithumbup
Sue
By: 'Manisha'
Jan 18,2021
0 people found
this helpful
I recently purchased my first home through Shortland Horne. From the viewing, the follow ups and to the day of completion, my experience with the team has been great. The property I bought was listed by 2 agents, and given the great experience my parents had ...
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“Professional and diligent....”

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Jan 17,2021
Minithumbup
Sue
Richard
By: 'Gareth'
Jan 17,2021
0 people found
this helpful
Shortland Horne, and specificall Sue and Richard, were working with us to complete the purchase of a house on their books, due to many factors this was not always as straight forward as it could have been (what with 2020, pandemic etc) but always Sue and ...
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“Fantastic service throughout for sale of pare......”

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Jan 15,2021
Minithumbup
Sue
Richard
By: 'John'
Jan 15,2021
0 people found
this helpful
Fantastic service throughout for sale of parents home and purchase of new property. Process was well managed and communication through the whole process was excellent....
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“What you’d want from an Estate Agent......”

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Jan 14,2021
Minithumbup
Sue
Richard
By: 'L H Bradley'
Jan 14,2021
0 people found
this helpful
Sue and Rich were great: they got us a very quick offer. They were patient and professional. Would definitely call on them again, and recommend to others....
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“We recently purchased a property through Shor......”

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Jan 14,2021
Minithumbup
Sue
Richard
By: 'Richard'
Jan 14,2021
0 people found
this helpful
We recently purchased a property through Shortland Horne. Sue was fantastic through the whole process going above and beyond what was required. We lost our buyers at various stages and each time rather than automatically re-list the property she thought for us as buyers. I ...
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“We have used the Walsgrave Road branch 3 time......”

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Jan 14,2021
Minithumbup
Sue
By: 'Susan'
Jan 14,2021
0 people found
this helpful
We have used the Walsgrave Road branch 3 times now in the past four years and have always found them very efficient and professional. We sold our last property in 2020 in the middle of the pandemic when severe restrictions concerning viewing and meeting people were in ...
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“Thank you Sue & Shortland Horne...”

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Jan 13,2021
Minithumbup
By: 'Richard'
Jan 13,2021
0 people found
this helpful
I bought a home from Shortland Horne just before Christmas. Obviously with the Covid pandemic and the joys of Christmas it wasn't the easiest of times for all involved parties, however, Shortland Horne were fantastic and managed to meet (surpass) all expectations. Sue Costello was ...
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“Excellent, friendly and efficient service....”

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Jan 13,2021
Minithumbup
Sue
Richard
By: 'Gren'
Jan 13,2021
0 people found
this helpful
Excellent, friendly and efficient service from start to finish over a difficult time with lockdown. Good valuation and a steady flow of viewings leading to a sale at the full asking price. Good support from Sue, keeping us informed and helping us through....
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“Highly recommended...”

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Nov 12,2020
Minithumbup
Sue
By: 'D'
Nov 12,2020
2 people found
this helpful
The reason we choose Shortland Horne was because of Sue Costello. Sue was personable & empathetic to our needs and gave an honest and realistic opinion of the current market. Sue is experienced, knowledgeable and lead her lead with much efficiency. Thank you....
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“Both Sue & Richard really are an asset to Sho......”

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Oct 27,2020
Minithumbup
Sue
Richard
By: 'Sophie'
Oct 27,2020
0 people found
this helpful
Both Sue & Richard really are an asset to Shotland Horne. Right from the outset they both provided a wealth of knowledge and a strong commercial acumen, guiding me through the process and taking the stress out of the process where possible. They were thorough in ...
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“Highly recommend...”

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Oct 13,2020
Minithumbup
Sue
Richard
By: 'Kyle'
Oct 13,2020
0 people found
this helpful
Richard & Sue were brilliant when it came to selling our property. Firstly advert really stood out compared to other properties being advertised by other agents in the local area to ours all thanks to Richard taking the time and effort when it came to making ...
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“Great service in difficult times. They dealt ......”

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Oct 12,2020
Minithumbup
Richard
Sue
By: 'rick'
Oct 12,2020
0 people found
this helpful
Great service in difficult times. They dealt on my behalf with difficult buyers and after a number of false starts finally got the property sold. Highly recomended for there diligence and professionalism. Thanks Guys...
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Staff picture Sue
(47)
Staff picture Richard
(50)

Tenant Fees

Overall Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last updated on 05/06/2019, 11:27 AM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:02 PM 02/11/2016 by Lauren Charley

Awards won by Shortland Horne Estate Agents, Coventry CV2 4BL


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Shortland Horne Estate Agents

Branch - East, Coventry, CV2