East, Coventry, CV2
4.9/5, 98 reviews
97% recommended
98% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the ... show more In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the newest and brightest in technology and web-based marketing. We offer free residential valuations, valuations for probate purposes, valuations for matrimonial purposes and free rental valuations.
Shortland Horne Estate Agents - Click to Visit Our Website

Latest Reviews

View all Reviews 98
7th Jan 2022
reviewed by 'I. Lupan'
“With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and ......”
26th Dec 2021
reviewed by 'Emma Louise Harriman-Smith'
“I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, ......”
30th Nov 2021
reviewed by 'Mr Singh'
“Called the Walsgrave office twice to book a valuation no reply, called the city centre office to arrange a viewing ......”
5th Oct 2021
reviewed by 'Ben'
“Richard did a fantastic job in presenting and selling my house.Sue did an equally fantastic job in progressing the ......”
20th Sep 2021
reviewed by 'Laura Shepherd'
“We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic ......”
17th Sep 2021
reviewed by 'Comrie'
“Sue and the team were great to deal with from the valuation right through the process to the completion of ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Shortland Horne Estate Agents
306 Walsgrave Road
Coventry
West Midlands
CV2 4BL
02476 442288

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 95% £95,000 £520,000
Lettings 100% 99% £725 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 62 0 30 2 1 1
Areas covered
  • CV1
  • East side of Coventry
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7
  • CV8
  • CV9
  • CV10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Shortland Horne Estate Agents Image 1
East, CV2
Leamington Spa, CV32
Warwick Row Coventry, CV1

“Selling our property through the Walsgrave office working with Richard, ......”

Share on :
Sep 21,2017
Minithumbup
Staff profile picture
Richard
Staff profile picture
Sue
By: 'Mr'
Sep 21,2017
0 people found
this helpful
Selling our property through the Walsgrave office working with Richard, Sue and the team made the whole process painfree. They were polite, courteous, professional and very accommodating with regards to any requests e.g. Removing shoes for viewings, blurring our faces in photos, arranging viewings ...
read full review
Comment on agent fees
Really professional, friendly service provided by the whole team. Felt really comfortable selling my property through Shortland Horne. Richard, Sue and the team were always on hand to answer and questions, chase progress, keep me informed of any changes etc. Really pleased with the service we received
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service from start to finish, I would highly recommend. ......”

Share on :
Jul 28,2017
Minithumbup
Staff profile picture
Richard
By: 'Helen'
Jul 28,2017
0 people found
this helpful
Great service from start to finish, I would highly recommend. Informative, positive and good value. Richard and Lauren were both great can't thank them enough...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We would very highly recommend Shortland Horne (Walsgrave Road branch). ......”

Share on :
Jun 13,2017
Minithumbup
By: 'Mick'
Jun 13,2017
0 people found
this helpful
We would very highly recommend Shortland Horne (Walsgrave Road branch). Our property was valued at a high, but achievable price by Sue. Our house sold to the first viewer (thanks Richard) and Lauren was unfailingly professional and competent at answering our many telephone calls and ...
read full review
Comment on agent fees
Fees were in-line with other estate agents.
Comments (0) Report abuse Print review
Was this helpful? Yes

“A big thank you to the team at Shortland Horne ......”

Share on :
Jun 01,2017
Minithumbup
Staff profile picture
Richard
By: 'C.'
Jun 01,2017
0 people found
this helpful
A big thank you to the team at Shortland Horne for making the sale of our family home a quick, easy and stress free process. They were sensitive to our needs, quick, efficient, polite and pleasant and sold the house at the right price to ...
read full review
Comment on agent fees
The fees were excellent value for money given the service we received.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really pleased with Richard and the team at walsgrave road ......”

Share on :
May 31,2017
Minithumbup
Staff profile picture
Richard
By: 'Jojo'
May 31,2017
0 people found
this helpful
Really pleased with Richard and the team at walsgrave road branch. Very professional. Would definitely use again. Thank you. Jo :) :) :) :)...
read full review
Comment on agent fees
Not the cheapest but good service
Comments (0) Report abuse Print review
Was this helpful? Yes

“I highly recommend Shortland Horne we had a fantastic experience ......”

Share on :
May 29,2017
Minithumbup
Staff profile picture
Richard
Staff profile picture
Sue
By: 'Lisa'
May 29,2017
0 people found
this helpful
I highly recommend Shortland Horne we had a fantastic experience with them. Richard and Sue were very friendly and professional and I felt comfortable leaving them to do the viewings alone. Our house sold very quickly due to the 360£ virtual tour online. Thank you also ...
read full review
Comment on agent fees
Very reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“The whole experience of selling my property was made simple ......”

Share on :
May 25,2017
Minithumbup
Staff profile picture
Richard
By: 'Catherine'
May 25,2017
0 people found
this helpful
The whole experience of selling my property was made simple easy and stress free by choosing Shortland Horne. I would highly recommend them....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service from this friendly and efficient team. My house ......”

Share on :
May 24,2017
Minithumbup
Staff profile picture
Sue
Staff profile picture
Richard
By: 'Matt'
May 24,2017
0 people found
this helpful
Great service from this friendly and efficient team. My house attracted several offer within two days of being marketed and the sale was completed within six weeks. Very satisfied customer....
read full review
Comment on agent fees
Appropriate
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service. The team were very professional, helpful and supportive. ......”

Share on :
May 24,2017
Minithumbup
Staff profile picture
Sue
By: 'Yvonne'
May 24,2017
0 people found
this helpful
Excellent service. The team were very professional, helpful and supportive. I would highly recommend and would definitely use Shortland Horne in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good service, answered the calls promptly. If Sue was ......”

Share on :
May 24,2017
Minithumbup
Staff profile picture
Sue
By: 'Jim'
May 24,2017
0 people found
this helpful
Very good service, answered the calls promptly. If Sue was unavailable Angela was on hand with information. No waiting for a return call. Friendly yet professional. Would definitely recommend this team at this branch. Completely hassle free....
read full review
Comment on agent fees
N/A
Comments (0) Report abuse Print review
Was this helpful? Yes

“All in the office were really helpful from getting a ......”

Share on :
May 23,2017
Minithumbup
Staff profile picture
Richard
By: 'GC'
May 23,2017
0 people found
this helpful
All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren....
read full review
Comment on agent fees
N/A
Comments (0) Report abuse Print review
Was this helpful? Yes

“Sue was really positive with her valuation on our home, ......”

Share on :
May 23,2017
Minithumbup
Staff profile picture
Sue
By: 'Sue'
May 23,2017
0 people found
this helpful
Sue was really positive with her valuation on our home, as a result we achieved £22,000 more for the sale than the valuations suggested by other agents. The team, Sue, Richard, Angela and Lauren, were fantastic throughout the whole sale process....
read full review
Comment on agent fees
Fair, the service was very good.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was struck by the quiet efficiency of Shortland Horne's ......”

Share on :
Dec 13,2016
Minithumbup
Staff profile picture
Sue
By: 'Adrian'
Dec 13,2016
2 people found
this helpful
I was struck by the quiet efficiency of Shortland Horne's staff, and by the quality of advice and support they provided. I can't imagine how this high standard of service could have been improved, and I am most grateful to Sue Costello and Angela Fenn ...
read full review
Comment on agent fees
Extremely good value.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great friendly service. Always kept informed and sale went through ......”

Share on :
Nov 09,2016
Minithumbup
Staff profile picture
Richard
By: 'Pete'
Nov 09,2016
0 people found
this helpful
Great friendly service. Always kept informed and sale went through smoothly. Would definitely sell through them again, had dealings with other estate agents and these were by far the best...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would highly recommend shortland Horne as a first time ......”

Share on :
Nov 09,2016
Minithumbup
Staff profile picture
Richard
By: 'Zoe'
Nov 09,2016
1 people found
this helpful
I would highly recommend shortland Horne as a first time buyer. Fantastic communication, helpful and very smooth process. Thankyou all so much will definitely be using you in the future :-)...
read full review
Comment on agent fees
Reasonabke
Comments (0) Report abuse Print review
Was this helpful? Yes

“Everyone who has been involved in the sale of the ......”

Share on :
Oct 19,2016
Minithumbup
Staff profile picture
Richard
By: 'James'
Oct 19,2016
1 people found
this helpful
Everyone who has been involved in the sale of the property at Shortland Horne has been excellent . From Sue coming out to the initial evaluation, to the veiwings and continued updates through the sale up to completion....
read full review
Comment on agent fees
Fees are in line with most others, but they work hard to get the right people in the door to view to push through quick sale. They have recently also sold a further property for us, they are that good.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought our house through Shortland Horne and had a ......”

Share on :
Sep 15,2016
Minithumbup
Staff profile picture
Richard
By: 'Keeley'
Sep 15,2016
1 people found
this helpful
We bought our house through Shortland Horne and had a very positive experience. The staff were polite, helpful and always available to answer any questions that we had (and there were a few as we were first-time buyers and new to the whole purchasing process). ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Personally I feel it difficult to describe in a review ......”

Share on :
Aug 22,2016
Minithumbup
By: 'King'
Aug 22,2016
2 people found
this helpful
Personally I feel it difficult to describe in a review just how fabulous the whole Shortland Horne experience has been. Nothing has been too much trouble and when they say it'll be done, it's done!! A massive big-up to Angela who throughout the whole process ...
read full review
Comment on agent fees
Within reason, if this agent were more expensive than another, I'd rather pay the extra in the knowledge of being dealt with so well.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would highly recommend this estate agents for their honesty, ......”

Share on :
Aug 12,2016
Minithumbup
By: 'Mr'
Aug 12,2016
1 people found
this helpful
I would highly recommend this estate agents for their honesty, integrity and effective communication. As a buyer, Linda at After Sales, kept me fully informed throughout the process. I wish I had used them to sell my house!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Second to none. The team made the whole process so ......”

Share on :
Aug 11,2016
Minithumbup
Staff profile picture
Richard
Staff profile picture
Sue
By: 'Pat'
Aug 11,2016
1 people found
this helpful
Second to none. The team made the whole process so easy and they got in with the job in hand to my pace. Thank you....
read full review
Comment on agent fees
The fees were what I expected
Comments (0) Report abuse Print review
Was this helpful? Yes

“I couldn't have asked for more when I sold my ......”

Share on :
Jun 21,2016
Minithumbup
Staff profile picture
Sue
By: 'Mr'
Jun 21,2016
1 people found
this helpful
I couldn't have asked for more when I sold my property and bought my new property through Shotland Horne. Each member of staff Sue, Angela, Richard and Lauren were amazing and so patient with all my questions. They all had great knowledge of the area ...
read full review
Comment on agent fees
Great value for money
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have previously sold property and assumed I knew how ......”

Share on :
Jun 03,2016
Minithumbup
Staff profile picture
Sue
By: 'Joe'
Jun 03,2016
2 people found
this helpful
I have previously sold property and assumed I knew how agencies work..We were selling and had selected another agency to sell our property but at last minute we decided to get second valuation from Shortland.The price value from Shortland was lower than first ...
read full review
Comment on agent fees
Better than alternative
Comments (0) Report abuse Print review
Was this helpful? Yes

“We recently brought our first home through shortland Horne, Richard ......”

Share on :
Jun 03,2016
Minithumbup
Staff profile picture
Richard
By: 'Suzi'
Jun 03,2016
1 people found
this helpful
We recently brought our first home through shortland Horne, Richard and Angela were so helpful and honest with us the whole process. Being our first time buying it was a really stressful time, but the staff at Shortland Horne were really good and helped make ...
read full review
Comment on agent fees
non applicable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Shortland Horne was a perfect agency to use to sell ......”

Share on :
May 17,2016
Minithumbup
Staff profile picture
Sue
By: 'quality'
May 17,2016
1 people found
this helpful
Shortland Horne was a perfect agency to use to sell my property. They were quick and efficient. They offered lots of advice and provided support throughout the whole process. I would recommend them and use them again....
read full review
Comment on agent fees
Good fee based on the market and what encouraged me to use Shortland Horne
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was happy overall with the estate agents. I think ......”

Share on :
Apr 24,2016
Minithumbup
Staff profile picture
Richard
By: 'Tracey'
Apr 24,2016
1 people found
this helpful
I was happy overall with the estate agents. I think the house I purchased was slightly over-priced and I paid a little over the odds. The only other negative comment is it took them too long to remove the SOLD sign from the wall of ...
read full review
Comment on agent fees
N/A
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had a good efficient service from Richard and Angela. ......”

Share on :
Apr 13,2016
Minithumbup
Staff profile picture
Richard
By: 'Binley'
Apr 13,2016
0 people found
this helpful
We had a good efficient service from Richard and Angela. The house purchase went according to schedule and I found both Richard and Angela very professional and a pleasure to deal with. We love our new home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had a very good experience. Both the above staff ......”

Share on :
Apr 13,2016
Minithumbup
Staff profile picture
Richard
By: 'Nisha'
Apr 13,2016
1 people found
this helpful
I had a very good experience. Both the above staff members kept me informed on the progress of the sale and everything went through smoothly. Thank you very much....
read full review
Comment on agent fees
N/a
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were looking for a house close to 4 years. Came ......”

Share on :
Apr 13,2016
Minithumbup
Staff profile picture
Richard
By: 'Mr'
Apr 13,2016
0 people found
this helpful
We were looking for a house close to 4 years. Came across one which was the perfect family home. I met Richard Costelloe who showed me around. He gave me lots of positive energy when I viewed the house. I thought Richard was excellent in getting ...
read full review
Comment on agent fees
N/A
Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Angela and Kyle helpful right from the start, kept ......”

Share on :
Mar 30,2016
Minithumbup
By: 'Mr'
Mar 30,2016
0 people found
this helpful
Both Angela and Kyle helpful right from the start, kept me updated at all times and made my purchase a smooth and easy transaction. This is the second time I have used Shortland Horne and been impressed on their professionalism and helpfulness. Thank you for ...
read full review
Comment on agent fees
No fees paid for Purchase. Rental fees are good.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Shortland Horne and in particular the two above staff members ......”

Share on :
Mar 17,2016
Minithumbup
Staff profile picture
Richard
By: 'Alexandra'
Mar 17,2016
0 people found
this helpful
Shortland Horne and in particular the two above staff members provided excellent customer service from beginning to end. They were easily contactable and always responded to questions and queries in a timely fashion. They were flexible in respect of viewings and presented as genuinely happy ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Sue
(68)
Staff picture Richard
(62)

Tenant Fees

Overall Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last updated on 05/06/2019, 12:27 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:02 PM 02/11/2016 by Lauren Charley

Awards won by Shortland Horne Estate Agents, Coventry CV2 4BL



Get in touch with

Shortland Horne Estate Agents

Branch - East, Coventry, CV2

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn