Shipways
3.5/5, 121 reviews
63% recommended
82% sales valuation accuracy
85% sales fee satisfaction
82% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

We are a national network of estate agents, with over 290 offices around the country.Operating locally under 11 different trading names some of which have been synonymous with estate agency for over 100 years, we aim to change the way you view estate agents.To achieve this we have one of the ... show more We are a national network of estate agents, with over 290 offices around the country.

Operating locally under 11 different trading names some of which have been synonymous with estate agency for over 100 years, we aim to change the way you view estate agents.

To achieve this we have one of the broadest ranges of offerings to all our customers and each year connect with up to 1 million people helping with many property matters including:

buying and selling

renting and letting

auctions

land

new homes

mortgages and insurance products

conveyancing

lifetime leases

corporate services

Our computer linked offices from Scotland to Cornwall, South Wales to Norfolk, make our wide range of services hugely accessible meaning we can help you whether you are looking to move 5 or 500 miles away.

Quite often though its the little things that count, common courtesies like explaining the moving process, returning your calls and keeping you up-to-date - these are the things that really make a difference.

Our fully trained and friendly staff pride themselves on trying to remove the stress and hassle from the moving process and with their local knowledge and expertise you can feel confident that you will be receiving professional and well informed advice.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 85% £70,000 £470,000
Lettings 82% 75% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 5 19 12 25 3 9 6 5 19
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Top service, fast & thorough - thanks for all......”

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Feb 26,2024
Minithumbup
By: 'Melissa'
Feb 26,2024
0 people found
this helpful
Top service, fast & thorough - thanks for all your work!...
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“Landlord - Fantastic...”

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Feb 07,2024
Minithumbup
By: 'Rakhi'
Feb 07,2024
0 people found
this helpful
Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ...
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“Landlord - Fantastic...”

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Feb 07,2024
Minithumbup
By: 'Rakhi'
Feb 07,2024
0 people found
this helpful
Never used Shipways before, but boy were we glad that we made that phone call. Property published, quality tenant secured, signed, sealed and fully delivered in record breaking time! Euan Marshall set the absolute GOLD STANDARD on quality of service, professionalism, always proactive and sheer ...
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“Terrible estate agents, they will rip you off......”

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Dec 19,2023
Minithumbdown
By: 'Garth'
Dec 19,2023
0 people found
this helpful
Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the ...
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“Fantastic team- we our trust in Adnan who was......”

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Nov 07,2023
Minithumbup
Adnan
By: 'Mr and Mrs Birtles'
Nov 07,2023
0 people found
this helpful
Fantastic team- we our trust in Adnan who was recommended to us by Yasser who also works at shipways. Adnan promised that he would let out our property within 72 hours- my husband and I were both sceptical given the current market issues. What can I ...
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“I would like thank Adnan for being very helpf......”

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Aug 18,2023
Minithumbup
Adnan
By: 'Lamin'
Aug 18,2023
0 people found
this helpful
I would like thank Adnan for being very helpful. He was very clear and whole process was done by the books. He's professionalism throughout the process was exceptionally good, and he was very pleasant on approach. Thank you Adnan, thank you Shipways Estate Agent for ...
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“Great service......”

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Aug 18,2023
Minithumbup
Adnan
By: 'Faal'
Aug 18,2023
0 people found
this helpful
Great service from Adnan, very professional and kept us informed throughout the letting process. Made it so stress free. Went out his way to assist in setting up our garden, what a gentleman....
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“Mortgage advisor form shipways did not keep m......”

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May 25,2023
Minithumbdown
By: 'Karen'
May 25,2023
0 people found
this helpful
Mortgage advisor form shipways did not keep me up to date with a property I wanted to purchase. he did all the paperwork, got my mortgage the property had tenants in, the estate agents and mortgage advisor knew each other and he was helping the ...
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“The service we received from shipways dudley ......”

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May 03,2023
Minithumbup
Mia
By: 'sharon nkiwane'
May 03,2023
0 people found
this helpful
The service we received from shipways dudley was excellent, since we were people who recently relocated to the country. The communication was outstanding, all our grievances and questions where adhered to from the time we were engaged by shipways up to the end....
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“Beyond exceptional service and professionalis......”

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Mar 21,2023
Minithumbup
Adnan
By: 'Kay'
Mar 21,2023
0 people found
this helpful
Beyond exceptional service and professionalism - whilst maintaining an empathetic approach in dealing with an inherited property. Adnan's above and beyond attitude is invaluable - a real asset to the company....
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“Property sale...”

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Jan 17,2023
Minithumbup
Ben
By: 'Rod'
Jan 17,2023
0 people found
this helpful
The sales team at Shipways have been excellent. The initial valuation from Ben was spot on ( surpassed our expectations) but attracted many viewings and several offers within days of going on the market. The sale went through quickly and smoothly. I would especially like to ...
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“I'd like to thank shipways redditch for selli......”

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Jan 13,2023
Minithumbup
By: 'Kaz bott'
Jan 13,2023
0 people found
this helpful
I'd like to thank shipways redditch for selling my house in record time and getting me a better price than I ever expected to get ,the whole process went through without any hiccups I also used shipways sicitors who were second to none and made ...
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“Uncaring inept and wrong...”

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Oct 22,2022
Minithumbdown
By: 'Richard'
Oct 22,2022
0 people found
this helpful
Mischarged £61 - refuses to acknowledge this - has been contacted numerous times and given the Oppurtunity to do the right thing. Ineptitude of staff and silence means being stuck with a loss of money. Doesn’t care about renters in a time of poor economical ...
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“Would not recommend...”

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Oct 20,2022
Minithumbdown
By: 'Meera'
Oct 20,2022
0 people found
this helpful
I used Shipways Great Barr - My home purchase completed just under a month ago, however the process I went through was incredibly frustrating and unnecessarily long due to, it seems, incompetency from both shipways and the solicitors that the seller of the house used ...
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“As a self employed courier I found it was a b......”

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Sep 18,2022
Minithumbup
Carla
By: 'Loreno Belli'
Sep 18,2022
0 people found
this helpful
As a self employed courier I found it was a bit difficult to get a mortgage , then I walk in Shipways in Rugby and I got in touch with Carla Beazley , a great mortgage adviser that helped me to find the best deal for me, ...
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“Absolutely disgraceful...”

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Sep 08,2022
Minithumbdown
By: 'Daniella'
Sep 08,2022
1 people found
this helpful
Terrible! I would avoid! Once they take your money it’s like you don’t exist! We called throughout our tenancy with separate issues and none they dealt with! We have a baby and they didn’t see a cause for concern with electrical issues ...
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“I had issues getting a place as a new immigra......”

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Aug 25,2022
Minithumbup
Adnan
By: 'Kelvin'
Aug 25,2022
0 people found
this helpful
I had issues getting a place as a new immigrant but this company helped me within the space of a few days to secure a place, it was beyond my wildest dream because at a point I felt hopeless on my search for a new ...
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“I called and requested for a home within a sh......”

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May 23,2022
Minithumbup
Jessica
By: 'Alice Ojeka'
May 23,2022
0 people found
this helpful
I called and requested for a home within a short period and I was amazed by the outcome. Thank you Shipways, Excellent service, good manner of approach and good team work thank you Jessica you are an angel in human form. Thank you for always ...
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“If I could I would give zero.Terrible manage......”

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Jan 18,2022
Minithumbdown
By: 'Ali'
Jan 18,2022
2 people found
this helpful
If I could I would give zero. Terrible management!!! We were booked for house viewing they sending reminders to make sure you are coming and later AGENT not turning up for booked appointment not answering calls or replying for email. We were travelling nearly 3h ...
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“I am shocked this company has got good review......”

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Oct 20,2021
Minithumbdown
By: 'Karen'
Oct 20,2021
2 people found
this helpful
I am shocked this company has got good reviews they are awful! They promised me a house to let and requested a week rent £207 which I paid. The landlord then refused me based on the fact I was unaware I ad a CCJ from 4 years ...
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“bad experience...”

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Oct 10,2021
Minithumbdown
By: 'Dr'
Oct 10,2021
0 people found
this helpful
I got in contact with shipways select as I was interested in viewing a property which they had listed for sale. I spoke to one of the agents and we had agreed on a specific time to meet at the property. When I arrived bang ...
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“Been trying to call from 2 days to book viewi......”

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Aug 13,2021
Minithumbdown
By: 'Sabiha'
Aug 13,2021
1 people found
this helpful
Been trying to call from 2 days to book viewing for the house finally answered the call on third days and saying we all fully booked even though I left my details to the letting department and they said she will forward my details and will ...
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“You don’t even get a chance to prove yourself if your unemployed your already judged...”

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Jul 01,2021
Minithumbdown
By: 'Monique'
Jul 01,2021
1 people found
this helpful
It’s sad to see that when you try look for an affordable place with these and other agencies but ur unemployed at the moment your automatically judged and pushed to the side , you don’t even get a chance to prove yourself or even ...
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“Shipways has been amazing from start to finis......”

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Jun 18,2021
Minithumbup
Temur
By: 'Lisa'
Jun 18,2021
0 people found
this helpful
Shipways has been amazing from start to finish,, Temur Hassani the mortgage adviser has been fantastic very effective in his communication from start to finish. He has had to put in a few mortgage applications for us and has always been efficient and kept us ...
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“We have been very impressed with Shipways. Hi......”

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Jun 10,2021
Minithumbup
Temur
By: 'Anna'
Jun 10,2021
0 people found
this helpful
We have been very impressed with Shipways. Highly recommend Mr Temur Hassani. He provides a very professional service and helped us through the mortgage process right through to completion. Always responded immediately to any queries. We had a mortgage offer within a few days of ...
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“Adnan Ahmed...”

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Jun 03,2021
Minithumbup
Adnan
By: 'saima'
Jun 03,2021
0 people found
this helpful
Massive thank you to Adnan Ahmed very positive and friendly. Appreciate the advice given, amazing at his job. Any questions we had were all answered and reassured about everything, very quick with his work....
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“A massive thank you to Mike Gallimore at Ship......”

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May 22,2021
Minithumbup
Mike
By: 'Cory'
May 22,2021
0 people found
this helpful
A massive thank you to Mike Gallimore at Shipways Great Barr. We viewed a beautiful house on Thursday, and we are moving in within 5 days. He was friendly and made us feel welcome, made conversation and showed us round the house properly and didn’t ...
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“I have recently bought a flat through shipway......”

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May 14,2021
Minithumbup
Amy
By: 'Julie Salmon'
May 14,2021
0 people found
this helpful
I have recently bought a flat through shipways agency, the professional service advice I received throughout the process was constant, they are on the ball. I had contacted a few other agencies regarding letting my property and true to form shipways came up trumps and ...
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“I can not put in to words how much of a disgr......”

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May 12,2021
Minithumbdown
By: 'Jake'
May 12,2021
0 people found
this helpful
I can not put in to words how much of a disgrace the branch manager, Craig Tokley is at Shipways Dudley. He is rude, patronising and does not have any basic communication skills what so ever. If you are considering selling your home in the ...
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Was this helpful? Yes
By: Rob Moore
May 13, 2021
View all comments (1)
Dear Mr Field, First of all I am sorry to hear you are disappointed in our communication with you and that you have been unsuccessful in purchasing this property. The interest in this property was very high (over 40 viewings in 3 days) and we truly wish we had more properties in the area to satisfy demand. Thank you for putting your complaint in writing via our complaints department. Your complaint will now be investigated by an independent member of our compliance team and they will write back ...

“Big Thank You to Adnan! I have contacted wi......”

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May 11,2021
Minithumbup
Adnan
By: 'Izabela'
May 11,2021
0 people found
this helpful
Big Thank You to Adnan! I have contacted with Adnan Ahmed who is very professional and he was extremely helpful! He is so kind and resolving issues immediately....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Shipways

Regional Awards won by Shipways

Individual Branch Awards

Birmingham, B42


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