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Shipways

4 Carlton House Marlborough Street Kidderminster
Worcestershire
DY10 1AY

01562 829900
Website not available

Properties for Sale
Properties to Rent

“ Poor agents... ”

Apr 22,2018
Minithumbdown
By: 'Val'
Apr 22,2018
1 people found
this helpful
Severe lack of communication with tenants when it comes to complaints about the house. Living in a house full of black mould in near enough every room. Complained to them around 4-5 times now, I had to chase them for an answer and in the ...
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Comment on agent fees
Tiny little expenses pop out here and there and they were never fully explained to me from the start. They don't want to spend money or even ask the landlords to get issues sorted.
Was this helpful? Yes
By: Rob Moore
Apr 23, 2018
View all comments (1)
Dear Val, I am so sorry to have read your review. We pride ourselves on our high customer service so I am hugely embarrassed about what I have just read out your experience, I only wish you asked to speak to me (the manager) so I could've sorted this for you. Can you please contact me directly to let me know which property you live in as I do not expect you to have to live in a property with mould and I will sort this out for you. I look forward to hearing from you and sorting this out for you. ...

“ letting... ”

Apr 07,2018
Minithumbdown
By: 'Stanislav Tomasevic'
Apr 07,2018
0 people found
this helpful
Due to our experience, we have lost money with Shipways. We were promised a guarantee that our application was correct and in receiving the house. At the last moment the landlord disagreed and declined our application. They did not explain what to do to meet ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 25,2017
Minithumbdown
By: 'Rachel'
Jun 25,2017
1 people found
this helpful
I would not recommend this agent. I was initially unsure whether to sell my flat but did put it on the market due to their (as it turned out) over-inflated valuation. There was very little interest at the start. Their fees are very expensive so ...
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Comment on agent fees
Very high
Was this helpful? Yes
Jul 20,2016
Minithumbup
By: 'ras'
Jul 20,2016
1 people found
this helpful
both my husband and myself spend a large amount of time in france and it was vital that we were able to depend on someone to ensure that the rental property we own in the u.k.was being managed to the highest standard. right ...
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Comment on agent fees
we own another rental property managed by a different letting agency who's costs come in at about the same cost. the difference being that a quarterly inspection takes place with them - compared to that of once a year by shipways - and a lot can happen during such a long period of time! if it was'nt for the fact that robert does such a brilliant job we would be tempted to alter the letting agent.
Was this helpful? Yes
Jun 15,2016
Minithumbup
By: 'Andrew Gee'
Jun 15,2016
5 people found
this helpful
Tom & the team at Kidderminster as well as Amy at the admin office in Lincolnshire performed efficiently and communicated well throughout the process of finding a tenant, managing the tenant and dealing with the end of tenancy admin....
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Comment on agent fees
Fees seemed competitive - not quite the cheapest but very fair.
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Mar 16,2016
Minithumbup
By: 'Helpful Rental Agent'
Mar 16,2016
2 people found
this helpful
Back in January 2014, I purchased an apartment in Kidderminster. I wanted to rent this out and I did a lot of calling and visiting around the area, to find an Agent who could help me in this matter. I also did a lot of 'homework' ...
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Comment on agent fees
I have no complaints to make and, found them better than any other that I researched into.
Was this helpful? Yes
Apr 29,2015
Minithumbdown
By: 'Stan'
Apr 29,2015
2 people found
this helpful
I would not touch these estate agents with a barge pole! Run. Misled from the beginning. Led to believe no sale no fee, which is untrue. Encouraged to use their in house financial adviser and solicitor as this would be a smoother and more effective ...
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Was this helpful? Yes
By: Shipways
Apr 29, 2015
View all comments (1)
Dear Sir/Madam, As discussed, we are really sorry that the sale of your property fell through and we tried our best to get the buyer to reconsider pulling out. We understand how stressful a time this can be, especially as the sale got very close to completing, we even had mortgage offers arranged for both yourself and the buyer. We have a very stringent customer complaints policy and we wish to confirm we had already sent you our complaints policy prior to your post on this website so please tak ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 57% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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From Landlords From Tenants From Vendors From Buyers Other
2 0 0 1 0 0 0 0 1 3

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