80% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
No company information
Latest Reviews
19th Dec 2023
reviewed by 'Garth'
18th Jan 2022
reviewed by 'Ali'
20th Oct 2021
reviewed by 'Karen'
4th Mar 2021
reviewed by 'Tom'
2nd Mar 2021
reviewed by 'Olivia'
2nd Apr 2019
reviewed by 'Dan'
Opening Hours
Address
Shipways
172 High Street Harborne
Harborne,Birmingham
West Midlands
B17 9PP
0121 427 3264
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 100% | £175,000 | £275,000 |
| Lettings | 0% | 67% | £900 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 2 | 5 | 1 | 1 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 19,2023
Dec 19,2023
0
people found
this helpful
this helpful
Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the ...
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Jan 18,2022
Jan 18,2022
2
people found
this helpful
this helpful
If I could I would give zero.
Terrible management!!!
We were booked for house viewing they sending reminders to make sure you are coming and later AGENT not turning up for booked appointment not answering calls or replying for email.
We were travelling nearly 3h ...
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Oct 20,2021
Oct 20,2021
2
people found
this helpful
this helpful
I am shocked this company has got good reviews they are awful! They promised me a house to let and requested a week rent £207 which I paid. The landlord then refused me based on the fact I was unaware I ad a CCJ from 4 years ...
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Mar 04,2021
Mar 04,2021
1
people found
this helpful
this helpful
Me and my partner were new to buying and selling a property and the whole experience has been so easy thanks to the help from Kellie at harbrone. From answering copious amounts of questions from myself and giving me feedback near on everyday for months ...
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Mar 02,2021
Mar 02,2021
0
people found
this helpful
this helpful
Best agents I’ve ever dealt with Charlotte and Elton! Made our rental process very easy and nice. Would 100% recommend! Wouldn’t go elsewhere!...
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Apr 02,2019
Apr 02,2019
0
people found
this helpful
this helpful
I can't believe that I drove 2h one way from London to Birmingham for nothing. I had viewing booked, when i reached at the property I found out that is not the one pictured and advertised. Nobody from agency has come to meet me as ...
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Jun 18,2016
Jun 18,2016
1
people found
this helpful
this helpful
Terrible service for landlord, high fee for tenant, they are unresponsive and take both landlords and tenants for granted.
AVOID!...
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Comment on agent fees
Bad
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Yes
Feb 29,2016
Feb 29,2016
0
people found
this helpful
this helpful
Very polite and helpful,staff answered all my questions and was very courteous.many thanks.i have already recommended this branch to a couple of colleagues....
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Comment on agent fees
Good
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Yes
Feb 29,2016
Feb 29,2016
0
people found
this helpful
this helpful
We recently decided to put our house on the market and was considering doing this ourselves, in an effort to save extra money.
I called three estate agents in the local area to provide the most accurate valuation and after meeting Fabio from Shipways, we ...
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Comment on agent fees
Good
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Yes
Feb 29,2016
Feb 29,2016
0
people found
this helpful
this helpful
This branch provided top quality service , excellent customer care. all stuff are very friendly, professional, knowledgeable. This is my second time purchase house from this office, I am so pleased with them. and highly commanded them to any body who want to sell or buy ...
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Comment on agent fees
fees are very good ! value for money and good for the service provide by them
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Feb 28,2016
Feb 28,2016
0
people found
this helpful
this helpful
Shipways were a pleasure to deal with from the start of selling our property to completion. Victoria Bennett was extremely professional & went out of her way to be helpful. Thank you Vicky. Matt & Winnie for making the process as painless as possible...
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Comment on agent fees
Reasonable
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Yes
Feb 26,2016
Feb 26,2016
0
people found
this helpful
this helpful
Throughout the process the service provided was friendly, professional and efficient. All members of staff were keen to be as helpful as possible and were very helpful with questions posed, always getting back to us quickly with the answer. Matthew and Winnie in particular were ...
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Comment on agent fees
The fees were about average for the services rendered.
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Yes
Feb 24,2016
Feb 24,2016
1
people found
this helpful
this helpful
On the down side it was hard to get regular updates during the period before a buyer was found. I had to call in to find out if there had been interest or visits. Proactive communication from the agent at this stage was pretty much ...
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Comment on agent fees
Similar to other agents contacted, though other agents had to be negotiated down to this level rather than offering spontaneously.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
