• Nick Van Veen
    Nick Van Veen
  • Tom Butler
    Tom Butler
  • Ania Jurkiewicz
    Ania Jurkiewicz
  • Tamsin Russell
    Tamsin Russell
  • Bryony Walters
    Bryony Walters
  • Ella Kirby
    Ella Kirby
No description for branch.
Sheraton Law

1-3 Old Town Clapham, London
Greater London
SW4 0JT

0207 627 5566

Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
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We have just exchanged on the purchase of a property marketed by Tom Butler at Sheraton Law. Throughout the process we were most impressed and reassured by his helpfulness, responsiveness, professionalism and common sense approach to the transaction....
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Comment on agent fees
n/a as purchaser
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By: Tom Butler
Dec 05, 2016
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Mark thank you very much for the kind review, I am glad the process was generally very smooth,....
Dec 02,2016
Minithumbup
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Dec 02,2016
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Had a wonderful experience with Sheraton law. They made moving in and out very easy. Whenever ever we had a problem with maintance within the house they were alway so helpful and quick to sort out the relevant solution. Arranging viewing for potential buyers of the house were always clear and gave us notice to which we could decline if it didn't fit in with our schdule. I'd recommend them to a friend for making this process so simple. Thanks...
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Comment on agent fees
Good
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Dec 01,2016
Minithumbup
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Dec 01,2016
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Ania was assigned to us to manage our property and she was always easy to get hold of and quick to sort any issues that arose. At the beginning of our tenancy there were a number of elements that needed changing with the house and these were addressed in a reasonable time frame. Would definitely recommend....
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Comment on agent fees
They are ok, to be expected in London, but would be nice if they were reduced
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Dec 01,2016
Minithumbup
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Dec 01,2016
Featured Review
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The process of signing up for the new house was relatively easy, and pain free, and was all sorted quickly. Whilst we lived in the house the agents were pretty prompt as fixing any issues we had, which made life easier. We had people in to fix the dishwasher and other heating problems very quickly. The agents were very fair when it came to moving out and organising the clean, and the inventory and handing in keys etc. The only criticism was some of the new perspective viewings organised whilst ...
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Comment on agent fees
Fee's are as expected and in line wit other London agents.
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Nov 14,2016
Minithumbup
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Nov 14,2016
Featured Review
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Ours was a frustrating and somewhat fraught experience as a first time buyer, but it was nothing to do with Tom and Sheraton Law who were fantastic and always available. Nothing but pleasant dealings with them, and I would recommend them if buying or selling....
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Comment on agent fees
N/A as not a seller
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By: Tom Butler
Nov 15, 2016
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Thanks Daniel for the kind review, as you say it was delayed slightly, however I am glad it was all successful for you and I hope you are happy in your new flat.....
Oct 27,2016
Minithumbup
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Oct 27,2016
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Realistic assessments of the market, sound advice, frequent contact and a no-nonsense approach to selling my house - these were all things I got from Tom Butler and greatly appreciated them while Sheraton Law was marketing my house in Clapham. In the end, a second agency I had instructed was first to find a buyer for my unusual property in this unusual Brexit-shaken market. But full marks for Tom and Sheraton Law generally. Sometimes estate agents really are serious and professional....
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Comment on agent fees
Fair and flexible.
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By: Tom Butler
Oct 27, 2016
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Thanks for the very kind review James, a shame we could not secure you the buyer this time.....
Oct 26,2016
Minithumbup
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Oct 26,2016
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Sheraton Law managed my flat for nearly a decade when I needed to rent it out. I enjoyed complete peace of mind knowing that Ania was taking care of things. She kept me well informed of the property's condition and when proposing repairs shopped around for the best value quote -- and checked the quality of the work. Sheraton sends a monthly account statement but sometimes I needed a quick breakdown of incomings and outgoings spanning a particular period and Nick always gave me a very quick respo...
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Jul 18,2016
Minithumbup
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Jul 18,2016
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Sheraton Law managed my property as letting agent for 20+ years whilst I was a living in various corners of the globe and they always provided excellent service. So when I decided to sell the flat earlier this year it was obvious to me I would use them as my selling agent. Tom Butler provided the same quality service I had come to expect from the lettings team. Tom has a good grasp of the housing market and I had a choice of offers within days of the property going on sale. Although experiencing...
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Comment on agent fees
Great value for money.
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Jun 06,2016
Minithumbup
By:
Jun 06,2016
1 people found
this helpful
Tom was fantastic! I asked a few agents to come round before going with Sheraton Law but ultimately it was an easy choice. Tom felt genuine and like he really understood the local area. The brochure looked fantastic and the property was off the market within a week of going on (and at asking price!) When I had some issues with my purchase (through another estate agent) it was Tom I called for impartial advice because I trusted him and he was extremely helpful. Throughout the sales process he ...
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Comment on agent fees
Very reasonable
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By: Tom Butler
Jun 07, 2016
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Thanks Katherine, I am glad you were happy with the service....
May 17,2016
Minithumbup
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May 17,2016
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I bought my flat through Sheraton Law a few weeks ago. The service was excellent from start to finish. Tom was likeable, straight forward, efficient and honest. The whole process was very smooth indeed and I feel very lucky. Thank you!...
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By: Tom Butler
May 17, 2016
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Thanks Lucinda for the kind review, I hope you will be very happy in your new flat....
Apr 26,2016
Minithumbup
By:
Apr 26,2016
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Bought and sold a flat a few years later with my daughter. Tom was brilliant on both occasions. We had a few of the usual frustrations along the way but Tom was excellent. He was always the first to communicate any development and was very efficient at chasing the appropriate party when needed, and advised when and how we could expedite things. Thanks Tom for an excellent service....
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Comment on agent fees
Very good.
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By: Tom Butler
Apr 27, 2016
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Thanks very much I am delighted the sale went through smoothly and not too many hiccups....
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
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Three years ago, I bought a flat in SW4 through Tom Butler. After receiving great service from him then, three years later I went back to Tom to act as my selling agent. Although I experienced delays and frustrations with solicitors, Tom was always on top of everything and I trusted him fully. If I were ever to buy in the SW4 again, Tom would be the first person I would call....
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Comment on agent fees
I was offered an exceptionally good rate due to the fact I bought, let and eventually sold through Sharaton Law.
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By: Tom Butler
Apr 25, 2016
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Thanks Naomi, I am glad you were happy with our service.....
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
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We were very impressed with the service provided by Tom at Sheraton Law from day One. We felt we could really trust him and his advice, he was very responsive and helpful. Our purchase was completed very fast and without any problems. We would definitely use Sheraton Law again and we highly recommend them....
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By: Tom Butler
Mar 21, 2016
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Thanks Karin for the kind review, I am glad you were happy, it certainly was quite a smooth sale.....
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
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We both let and sold our property through Sheraton Law. They were excellent letting agents. They showed initiative and resolved any tenancy issues quickly and appropriately. Tom Butler was our sales agent. Tom was exceptionally professional and efficient. We're based abroad and his communication throughout the process was excellent. We had utmost trust in Tom and am sure the sales process was uncomplicated due to his diligence. We would highly recommend him....
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Comment on agent fees
We found the Agent's fees to be fair/competitive.
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By: Tom Butler
Mar 15, 2016
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Thanks for the kind e-mail Kathryn, I am delighted it all run smoothly....
Dec 14,2015
Minithumbup
By:
Dec 14,2015
1 people found
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As a first time buyer, Tom was more than helpful in explaining the situation to me and guiding me along the process. Very professional and genuine, would definitely recommend....
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Dec 03,2015
Minithumbup
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Dec 03,2015
1 people found
this helpful
I have recently moved into a property with my girlfriend that is managed by Sheraton Law. The entire process has been an absolute dream. From the viewing, sorting the paperwork, referencing and deposits to the check in, I cannot fault this company. I have been renting for over 10 years and used various companies around London, Sheraton Law are miles ahead of anyone else I have dealt with. The difference is simple; genuine customer service. It doesn't feel that you are just a number and part of a...
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Comment on agent fees
Spot on
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
1 people found
this helpful
Sheraton Law helped me find a very good property and are always responsive efficient friendly and helpful. The call back and attend to any matters you need assistance with. I wouldn't hesitate to recommend them when looking to let or rent a property....
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Nov 30,2015
Minithumbup
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Nov 30,2015
1 people found
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After having very mixed (largely poor) experiences with real estate agents in searching for a suitable rental property, we found Sheraton Law to be incredibly refreshing. We were able to view a superb property on a Tuesday, sort out all the arrangements/legalities and move in by the Saturday. I would recommend Sheraton Law to any prospective tenants....
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Nov 25,2015
Minithumbup
By:
Nov 25,2015
1 people found
this helpful
We both bought and sold a property with Tom at Sheraton Law. Throughout the long and at times, challenging, process, Tom was a wonderful support. He was patient, calm, fair and always kept us informed and was always available. Its hard to imagine a successful outcome without his professional help and personal experience. We would be pleased to recommend him as an agent. The personal service he provided was exceptional and great value. Thanks Tom...
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By: Tom
Nov 25, 2015
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I am delighted we got there in the end, not always easy, hope you are happy in the new house.....
Nov 18,2015
Minithumbup
By:
Nov 18,2015
1 people found
this helpful
We bought a property through Sheraton Law. Throughout I felt that Tom was nursing the sale. At the viewings he was punctual, when I asked for info he was up front about the property He was always available on the phone when I rang, or rang straight back. After survey results, he booked necessary trade companies for further inspections straight away. During the process he was in constant contact with all parties connected to the sale including solicitors, seller, forward purchaser and us, the...
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By: Tom
Nov 18, 2015
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Many thanks for the very kind update, I am glad you were happy.....
Nov 17,2015
Minithumbup
By:
Nov 17,2015
1 people found
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Agents Sheraton Law were friendly and helpful.And consistent with a long drawn out sale as I needed to downsize in the area.Also helped with somewhat of a nightmare in the house that I chose to buy was delayed due to lost documents.Even though they are agents from Clapham they understood the Crystal Palace market well and I would recommend them. They were accurate to pricing and did not promise an unrealistic level of achievable sale. I had to change from a local chain agent to Sheraton Law .Th...
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Comment on agent fees
The fees were fair and considerably cheaper than other agents who quoted.
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Oct 27,2015
Minithumbup
By:
Oct 27,2015
1 people found
this helpful
I have recently sold my flat through Tom Butler at Sheraton Law and cannot recommend him highly enough. Throughout what became a very complicated sale he was consistently professional and efficient, as well as honest and transparent in his advice from day one. I have sold several houses over the years, none have ever been easy transactions, but I suspect they would have been much less stressful had I had an agent of Tom's calibre onside....
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By: Tom
Oct 27, 2015
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Many thanks for the positive feedback Gabrielle, I am glad it all went smoothly generally!....
Oct 24,2015
Minithumbup
By:
Oct 24,2015
1 people found
this helpful
Tom Butler has been vital in the sale of this flat and two others at the same address. He could not have been more helpful, efficient and courteous. Without him and his team this would have been a very much more stressful experience. He was realistic in his valuations and his estimation of the timescale has proved accurate. All in all he has held my hand throughout and I am so very grateful. I recommend Sheraton Law very highly....
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By: Tom
Oct 27, 2015
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Thanks Juliet I am glad you have been happy with our service and it has all been very smooth.....
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
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The experience of buying a property through Tom at Sheraton Law was absolutely brilliant. Right from the start he seemed like someone you could actually trust and this did not change. As first time buyers, Tom guided us through the process with great efficiency, giving us all the necessary information. He also liaised with our solicitor to ensure that all timelines were hit. Superb, personal service....
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By: Tom
Oct 27, 2015
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I am delighted you were happy with the service Rupert, and hope you are happy in your new home.....
Jul 22,2015
Minithumbup
By:
Jul 22,2015
0 people found
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Tom communicated effectively and regularly, as promised, with all parties ; - prospective buyers ,sellers, solicitors and Sheraton Law Property Management and Lettings Teams. He knew his market as well as the property he was marketing and recommended on pricing Always enthusiastic , willing , quick to provide data for the Property Information form, and sure to follow up / verify requests for data Tom's refreshingly straightforward and effective manner made selling seem easy!...
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Comment on agent fees
As an existing client the fee was discounted Full fee was also competitive
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By: Tom
Oct 27, 2015
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I am delighted you were happy with our service and look forward to helping in the future.....
Jul 22,2015
Minithumbup
By:
Jul 22,2015
0 people found
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Our experience of buying a house through Sheraton Law was excellent. Tom was open and honest from the outset - a totally different approach to what we had grown used to with other estate agents. He kept us and our solicitors up to date with how things were progressing from start to finish, making thw whole process totally painless. Thanks Tom....
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Jun 04,2015
Minithumbup
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Jun 04,2015
1 people found
this helpful
Gosia was extremely helpful and accommodating throughout the entire process of letting our flat. She was very professional and provided all the information we needed whilst maintaining a great level of communication. I would not hesitate to deal with Sheraton Law again in the future. Very refreshing considering some of the less pleasant experiences that can be had with other letting agents....
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May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
As a buyer, Tom Butler at the Clapham branch of Sheraton Law kept me informed throughout the entire purchasing process, particularly during a fraught exchange. He was always courteous, and returned phone calls promptly. It was a calm, professional and excellent service!...
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May 08,2015
Minithumbup
By:
May 08,2015
0 people found
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We used Sheraton Law to rent out our flat in Clapham, Gosia and team made the end to end process so easy and stress free, from assisting in identifying good tenants/good rates to referencing and getting all the required checks, bills transitioned and cleaning done in preparation for the tenants to move in. We found the team very responsive and happy to provide help where they weren't necessarily required to....
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Apr 15,2015
Minithumbup
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Apr 15,2015
0 people found
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Tom helped us sell our flat in early 2015. Right from the start he was up-front with us about our prospects for the sale, giving us sound advice about the price to market it at and what to expect. He got an excellent offer for us within a week of putting it on the market - we literally handed him the keys before heading off on holiday, and when we got back it was sold. We ended up in a troublesome chain, and Tom came into his own staying level-headed and good humoured as those up and down the ...
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Comment on agent fees
We felt like we were offered an excellent deal with Sheraton Law.
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By: Tom
Apr 16, 2015
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Thanks for the great review Dave, I am glad we got there in the end.....
Apr 08,2015
Minithumbup
By:
Apr 08,2015
0 people found
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I have been using Sheraton Law for 10 years now. I am a landlady living abroad so it is difficult for me to manage the process when a tenancy ends. Every time, Sheraton Law (Gosia in particular) makes the letting process extremely easy, fast and efficient. I thoroughly recommend them!!...
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Mar 20,2015
Minithumbup
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Mar 20,2015
2 people found
this helpful
Tom was excellent during what proved to be a very lengthy and complex sale. Very persistent (in a good way) and always returned emails and calls promptly. Highly professional and very easy to work with....
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By: Tom
Apr 16, 2015
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Thanks for the great review Jeremy, the sale took longer then we had expected, but we got there in the end!....
Jan 30,2015
Minithumbup
By:
Jan 30,2015
1 people found
this helpful
Sheraton Law have been a pleasure to rent from. They were extremely professional both through the initial letting process and during the management of the property. Ania, who was our point of contact during the tenancy was always on hand to answer any questions and was quick to deal with any issue with the house (e.g. plumbing, repairs etc.). They are a smaller agency meaning they don't always have someone on hand to attend to issue immediately (compared to the bigger agencies who would for...
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Comment on agent fees
During the initial negotiation of fees the agency weren\'t over aggressive in trying to force a higher price on rent and were willing to go back to the landlord with the offers which we presented to them.
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Jan 26,2015
Minithumbup
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Jan 26,2015
1 people found
this helpful
I switched to Sheraton Law from another local sw4 agent that I was not satisfied with. Gosia made the difficult process workable and her advice was excellent. I can definitely recommend Gosia and Sheraton Law....
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Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Gosia is mature, considerate and pragmatic, providing realistic valuations and acting with discretion and sensitivity between client and customer. Clearly, knows the market and was very pleasant to deal with....
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Comment on agent fees
An excellent rate.
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Areas covered
  • SW4
  • SW2
  • SW9
  • SW11
  • SW12
  • SW8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £270,000
  • Max: £910,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 18 2 31 0 16 0 1 0
Nick Van Veen Nick Van Veen
Director
2 reviews

About Nick No description set View full profile
Tom Butler Tom Butler
Sales Manager
49 reviews

About Tom No description set View full profile
Ania Jurkiewicz Ania Jurkiewicz
Property Manager
17 reviews

About Ania No description set View full profile
Tamsin Russell Tamsin Russell
2 reviews

About Tamsin No description set View full profile
Bryony Walters Bryony Walters
1 reviews

About Bryony No description set View full profile
Ella Kirby Ella Kirby
Property Manager
1 reviews

About Ella No description set View full profile

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Last updated at 9:36 AM 01/05/2015 by allAgents

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Last updated at 9:36 AM 01/05/2015 by allAgents

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