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    Max
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    Simon
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    Joss
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    Catherine Hall
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Seymours Estate Agents

249 High Street Guildford
Surrey
GU1 3BJ

01483 576833

Nov 13,2014
Minithumbdown
By:
Nov 13,2014
1 people found
this helpful
Very very poor client service.. called on a Tuesday to arrange a viewing they confirmed and said "we will send you an email to confirm" never received it, the next morning I receive a call at 10am telling me the property has been already let and therefore my viewing is cancelled. Conversations ends with a "is there anything else I can help you with?" and a simple goodbye.. not what you expect from a company who is supposed to help customers to find properties.. not even asked...
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What agent could do to change your mind?
1 - Be polite on the phone (found them quite rude and uninterested) 2 - Ask customer about requirements and locations, maximum budget, etc (basics) 3 - Get customer contact details and ask if they want to be contacted in the future with matching properties (not a simple hi and goodbye and not even thank you for considering us, terrible!!) 4 - Tell customer about other alternative properties if the requested is not available
Was this helpful? Yes
Feb 17,2014
Minithumbdown
By:
Feb 17,2014
1 people found
this helpful
Terrible lettings agents from a tenants point of view. Unhelpful at the least and useless at best. Struggling to get our deposit returned to us as they believe that they can apply different rules than the Tenancy Deposit Scheme. Only when I sent them a copy of the CAB info regarding deposits did they start to move but not enough to put the money in our accounts. I seriously doubt they could organise a bun fight in a cake shop they are that bloody useless...
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What agent could do to change your mind?
The only way they could have been better was by being a different agent
Was this helpful? Yes
Dec 19,2012
Minithumbup
By:
Dec 19,2012
0 people found
this helpful
From initial website enquiry to signing Lease contract i found this office a breath of fresh air with excellent staff in all aspects of the property.The property had been clearly prepared before move in and i had a good meeting with owner.Every request and question sorted.All in all im very happy....
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Was this helpful? Yes
Oct 25,2012
Minithumbdown
By:
Oct 25,2012
7 people found
this helpful
very unprofessional, very rude and didnt have any time for me whatsoever. i will never be using seymours again and do not recommend their services to anyone....
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Apr 27,2012
Minithumbup
By:
Apr 27,2012
0 people found
this helpful
I both sold and bought a property through Seymours Worplesdon at the beginning of the year. I must say they handled both sides of the transaction prolifically and efficiently. I have bought and sold a number of properties and never have such a smooth time of it. I was always one to feel that estate agents were a horrible selection of people like bankers, but after dealing with Max, Simon & Joss I realized I couldn\'t of been more wrong. I would like to say THANK YOU and wish all the best to ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting
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  • Max: £0



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Max  - upload your photo Max
1 reviews

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Simon  - upload your photo Simon
1 reviews

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Joss  - upload your photo Joss
0 reviews

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Catherine Hall - upload your photo Catherine Hall
1 reviews

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Awards won by Seymours Estate Agents, Guildford GU1 3BJ

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