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    Chloe Pugh
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    Michael Joubert
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    Victoria Mellor
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    Chris Carter
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    Vincenza Montecalvo
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    Arianna Zandonella Necca
No description available.
Scott Fraser

10 Lime Tree Mews2 Lime Walk

OX3 7DZ

01865 760055

May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Two years ago exactly at this time of the year I had to move from London to Oxford.I didn't know anybody in herein Oxford and I was lonely and desperate to find a safe and proper place for me and my children . This is how I met Arianna for the first time.I travelled to Oxford to view a flat and I found her very nice, kind,patient and also professional . She did a fantastic job for me as a letting coordinator two years ago,and she has done a great job since she has moved to the head office.She so...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
May 16,2016
Minithumbdown
By:
May 16,2016
0 people found
this helpful
Arianna had always been ready to help, very kind and profesional. She re-arranged a property check as convenient for me and always asked if I needed anything else....
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What agent could do to change your mind?
They say every agent is like this so I'm not saying that this agent is particularly bad but I will definitely avoid agents in the future.
Comment on agent fees
They say every agent is like this so I'm not saying that this agent is particularly bad but I will definitely avoid agents in the future.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
I had a lot of experiences with different agencies but Scott Fraser is the best one.I want to say a very very very big thank you to Arianna to be so helpful and always available.She was/is fantastic...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
I have let my property through Scott Fraser since May 2015 & the service has been excellent. Any issues with the property have been dealt with promptly....
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Comment on agent fees
Agent's fees are very competitive.
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
We have rented out 2 properties through Scott Fraser whilst living abroad during the past 10 years and they have always been extremely professional at managing and looking after our properties (which have been our family home in each case). Chris Carter in particular has always been very prompt to deal with queries and sort out problems, which when you are miles away and in a different time zone is extremely important. All the staff are very pleasant to deal with, quick to answer questions, and ...
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Comment on agent fees
The fees were fair and in line with other agents. They gave us a small discount when we chose to use them a second time.
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
I feel my enquiries I taken on board very professionally and are attend to right a way and never put a side, I feel the whole time I have had dealing with Arianna over the past 15 months it has been a pleasure ....
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Was this helpful? Yes
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
I would like to thank Arianna for being so helpful and efficient, in general, and also in particular with our inventory recently. Thanks again...
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Comment on agent fees
Fine.
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
Thank you Arianna for being so friendly, polite and cheerful. It is always a pleasure coming to the office and being helped by you. Thanks again, Simon...
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
0 people found
this helpful
Always professional, courteous and reliable, with attention to detail. A pleasure to work with, and we have absolute confidence in her ability...
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Was this helpful? Yes
Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
this helpful
I have let my two Oxford properties via Scott Fraser, who helped me source them, since 1999. I have always found them helpful, professional and efficient throughout my dealings with them and, compared to the other agents I use in other parts of the country, the best. Recently, one of my Oxford properties needed to be refreshed and redecorated and Vincenza's proactive, efficient and helpful management throughout this process has been very much appreciated....
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Was this helpful? Yes
By: Jessica - scottfraser
Dec 09, 2015
View all comments (1)
Dear Chris, Many thanks for your review and for allowing us to assist in your properties for this long. I'm delighted to hear that the Headington team and Vincenza have recently been involved in a redecoration and that the service they provided has been so positively received. Regards - Jessica, scottfraser....
Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
I have an HMO property which is subject to an ever increasing list of legislative requirements. Victoria Mellor at Scott Fraser has always kept on top of these and her expertise is impressive. She is also lovely to deal with. The property manager is Chris Carter who has looked after the house for with great attention to detail and excellent communication. They have been with Scott Fraser for many years and I really appreciate the continuity they offer. They really do go the extra mile....
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Was this helpful? Yes
By: Jessica - scottfraser
Oct 26, 2015
View all comments (1)
Dear Julia, Many thanks for your review - its great to hear that you have been supported by both Chris and Victoria throughout their 10+ years each at scottfraser. I'll pass on your kind comments to them both and the rest of the team. Regards Jessica....
Sep 19,2015
Minithumbup
By:
Sep 19,2015
0 people found
this helpful
Vincenza was quick to show the property, straight forward in answering questions, approachable and helpful. During the process she reassured and guided us and handed us over to the property management team formally which was great. Organised and informed lettings negotiator....
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Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
Overall I've had a very good experience with all the agents in this branch. This review is for the neighborly Arianna Zandonella Necca, the Front of House Manager. She has made my stay here in Oxford pleasant and enjoyable. She is gracious enough to spend her personal time to help with tenant matters. While I was out of town I planned to have a friend look after my flat. Arianna ensured my friend's arrival and welcomed her into my flat, on a weekend, without compromising the security of the buil...
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Was this helpful? Yes
Aug 26,2015
Minithumbdown
By:
Aug 26,2015
1 people found
this helpful
Renting: On approaching them to rent, they were really friendly and helpful. Once we signed the contract, it is hard to think how they could be less helpful. The house was FULL with faults, broken appliances and damp. If ever we asked for repairs, they would not reply to the requesting email for weeks, then eventually send a contractor after a significant time lapse, some even months later. The quickest they acted upon any request, was when they asked us to pay to get the issue sorted, then the...
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Was this helpful? Yes
By: Scott Fraser Ltd
Aug 27, 2015
View all comments (1)
Good afternoon, Firstly, please accept our apologies that we have not lived up to your expectations on this occasion. We take this matter seriously, and are investigating the issues that you have raised internally to ensure that they are not repeated. Should you wish to discuss the issues, or provide further feedback, please feel free to email me on jessica@scottfraser.co.uk and I can pass your concerns on to the most appropriate senior team member. Regards - Jessica, scottfraser....
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Chloe Pugh - upload your photo Chloe Pugh
1 reviews

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Michael Joubert - upload your photo Michael Joubert
1 reviews

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Victoria Mellor  - upload your photo Victoria Mellor
1 reviews

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Chris Carter  - upload your photo Chris Carter
2 reviews

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Vincenza Montecalvo - upload your photo Vincenza Montecalvo
3 reviews

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Arianna Zandonella Necca - upload your photo Arianna Zandonella Necca
6 reviews

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