Scargill Mann & Co
Derby, DE1
1.6/5, 14 reviews
21% recommended
0% sales valuation accuracy
0% sales fee satisfaction
33% lettings valuation accuracy
17% lettings fee satisfaction
No company information

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2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Scargill Mann & Co
4 St James Street
Derby
Derbyshire
DE1 1RL
01332 207720

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £140,000 £600,000
Lettings 33% 17% £495 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 6 0 1 0 2 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Excellent and professional service....”

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Apr 01,2021
Minithumbup
By: 'Josie Martin'
Apr 01,2021
0 people found
this helpful
Professional service from the first contact with the team at Scargill Mann &co. The process to rent was efficient and quick. I rented a house, which they managed, and issues reported were dealt with quickly and professionally. Unfortunately, I had to end my tenancy due ...
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“On the button, know the market, efficient and......”

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Jan 20,2021
Minithumbup
By: 'Robin'
Jan 20,2021
0 people found
this helpful
On the button, know the market, efficient and effective, Holly is great! Don't need the full 20 words says it all!!...
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“They do not protect Deposits...”

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Dec 19,2018
Minithumbup
By: 'Anoop,'
Dec 19,2018
3 people found
this helpful
I made the mistake of renting a house in Littleover for £770pcm from these thieves for 2 years putting up with 22 concurrent days without heating that I had to get the council involved, and 8 concurrent days without a working toilet on a previous occasion - which ...
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Attachments

Review file
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“Terrible Service...”

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Nov 30,2018
Minithumbdown
By: 'Deaglan'
Nov 30,2018
1 people found
this helpful
Scargill Mann & Co should be avoided at all costs. I let them manage my rental property. They never dealt with any of my tenants problems. They were shockingly bad at communicating with both the tenants and myself. A complete waste of a monthly fee. AVOID!!!...
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Comment on agent fees
Way too much for doing nothing!!!
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“Legal?...”

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Sep 28,2018
Minithumbdown
By: 'Laurie'
Sep 28,2018
2 people found
this helpful
I didn't think estate agents were allowed to photoshop photos...I think that's illegal isn't it? Anyway, we were looking for a house with open fires (I have wanted them since I was a girl) and viewed a house with loads of fireplaces. The photos ...
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“Rarely answer the phone...”

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May 29,2018
Minithumbdown
By: 'Treacle21'
May 29,2018
2 people found
this helpful
The Derby branch very rarely answer the phone. I have called on numerous occasions over the past month and they answer around 1 in 10 calls. In addition, when I put an offer in for a property they did not call me to tell me it had ...
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Comment on agent fees
N/A
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“Avoid at all costs!...”

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Apr 27,2018
Minithumbdown
By: 'Tenant'
Apr 27,2018
3 people found
this helpful
They treat their tenants like they are something that have just scraped off of the bottom of their shoes. Absolutely shocking the way they bully their tenants. We ended up having to change the locks to stop them coming in as and when they wanted. ...
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Comment on agent fees
Bad. They will try to change you when your contract ends to renew it. Do not pay, contracts go onto a periodic contract for free by law!
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“Myself and my partner rented a property through the Agent ......”

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May 27,2016
Minithumbdown
By: 'Emma,'
May 27,2016
13 people found
this helpful
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Richard
Apr 20, 2018
View all comments (1)
Would agree, the service from Scargill Mann has been atrocious (except for Ian who checks the property every 3 months, he's been a gem) - I've been waiting a week now for any contact at all after final inspection. They're incredibly landlord - centric, haven't given me any help at all, and here I am waiting for £1,000 to be returned. ...

“Avoid Scargill Mann at all costs!....They have young inexperienced ......”

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Nov 11,2014
Minithumbdown
By: 'sarah'
Nov 11,2014
11 people found
this helpful
Avoid Scargill Mann at all costs!.... They have young inexperienced office staff who have no real knowledge of the property market and or the ins and outs of sales and procedures etc. Can be difficult to get through to anyone on the phones and twice ...
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“Incredibly unprofessional.We had booked through Scargill & Mann to view 3 ......”

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Jul 17,2014
Minithumbdown
By: 'Dan'
Jul 17,2014
6 people found
this helpful
Incredibly unprofessional. We had booked through Scargill & Mann to view 3 properties in Derby. Not one thing went smoothly during this viewing. So much so that we didn't even view any of the properties. The first two properties were apartments, both in the same block. So ...
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“Please avoid this letting agent.Prior to moving out the ......”

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Mar 20,2014
Minithumbdown
By: 'A'
Mar 20,2014
9 people found
this helpful
Please avoid this letting agent. Prior to moving out the agent showed two prospective tenants around the flat. On the first occasion I had been away from the flat for a week and returned to find the flat unlocked. It had therefore been left unlocked ...
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What agent could do to change your mind?
I think the best way this agent could improve is either by shutting down or employing decent staff
Attached Filesnbsp;
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“Terrible. Repairs were either not done at all (leaking roof ......”

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Jan 08,2014
Minithumbdown
By: 'Mushu'
Jan 08,2014
4 people found
this helpful
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they ...
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What agent could do to change your mind?
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
Attached Filesnbsp;
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“The agent took over my property from the previous letting ......”

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Nov 10,2013
Minithumbdown
By: 'Scott'
Nov 10,2013
5 people found
this helpful
The agent took over my property from the previous letting company. The service was awful, maintenance either never happened or took months. We had leaking windows and damp, and it took a month to have our heating system replaced after it broke down eight times. ...
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What agent could do to change your mind?
Provide basic service, like answering client emails and taking good care of your properties.
Attached Filesnbsp;
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“I am totally disappointed with this letting agent. All of ......”

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Mar 12,2013
Minithumbdown
By: 'Dr'
Mar 12,2013
8 people found
this helpful
I am totally disappointed with this letting agent. All of what they are looking for is taking money with extremely poor service. The communication was always terrible and to get to the person you need to speak with you have to put some time. After ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Scargill Mann & Co, Derby DE1 1RL


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