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SBK Group

Canterbury House 58 Botley Road Park Gate
SO31 1BB

01489 570019

Sep 23,2015
Sep 23,2015
0 people found
this helpful
WeI had experience of SBK over a period of 8 months whilst looking to buy a house in the Locks Heath area in 2015. We negotiated on 3 separate properties that were managed by SBK and in particular found the following issues unsatisfactory: . The company has a policy of advising their sellers not to accept an offer from a potential buyer until he/she has a complete change in place which has also been verified by their staff. This lost us and ultimately a seller a sale at full asking price for t...
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May 17,2014
May 17,2014
1 people found
this helpful
Company wouldn\'t offer guarantor service, gentleman - lettings manager (gentleman) was friendly about this, and tried to work around it. However when I went into the branch to discuss with the lettings secretary, she was very rude and condescending, and didn\'t seem interested in our business at all; considering it was an empty office and the phone didn\'t ring once whilst I was there, maybe she needs re-training in customer service, as I left the office in such a bad mood that 3 days later ...
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What agent could do to change your mind?
Re-train your female lettings secretary and explain that a customer isn\'t to be treated like something on the bottom of your shoe.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting No data

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Awards won by SBK Group, Park Gate SO31 1BB

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