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    jimmy easterbrook
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    Shelley Hankins
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    Jeff Stevens
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Saxons Estate Agents

21 Boulevard Weston Super Mare
North Somerset
BS23 1NR

01934 741999

Aug 10,2016
Minithumbdown
By:
Aug 10,2016
2 people found
this helpful
Shocking! Avoid. Would give zero if i could . Compulsive liars yet bullying and intimidating. Have treated my parents appallingly. Do not use. They lie repeatedly. Rude. Abusive. Do not assist with house but process. Told so many lies I'm surprised their noses haven't broken any windows! Do not touch with a barge pole....
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What agent could do to change your mind?
Shocking given bad service.
Comment on agent fees
Shocking given bad service.
Was this helpful? Yes
Feb 20,2014
Minithumbup
By:
Feb 20,2014
0 people found
this helpful
We are overseas landlords who require a fully managed service. We did not want to worry about our property whilst we are away therefore did extensive research before I committed to an agency. I found Saxons to be the most professional, helpful and friendly agency out of all who I contacted. The property details where great and they found a tenant quickly for me. We received our signed tenancy agreement & paperwork very quickly by email and they also held our deposit. With the cold weather we...
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Was this helpful? Yes
By: Jeff Stevens
Mar 04, 2014
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Hi Steph Thank you for your comments, I hope everything goes smoothly but if you have any queries please don't hesitate in contacting me Jeff Stevens....
Jun 11,2013
Minithumbdown
By:
Jun 11,2013
2 people found
this helpful
Our horrific experience has sadly, only just begun. Our family home has been trashed, burgled and the tenants have done a moonlight flit with our final installments of the rent. I now have a lot of paperwork that we believe proves Saxons failed to check the property properly, did not record the many complaints made by our neighbours regarding the alleged anti-social behaviour of tenants and nor did they ever notify us that the property was even raided by the drugs squad a YEAR AGO. I can\'...
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What agent could do to change your mind?
They could never change our minds about using them again. Impossible for them to rebuild the trust that has been damaged. We have no faith in them whatsoever.
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By: Jeff Stevens
Mar 04, 2014
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We have spoken with the landlords and replied via e-mail with regards to this matter, However I have only just become aware of this review. I would like to point the following points: 1. Saxons offered to instruct our debt collectors to chase the unpaid rent and offered if the landlord wished to assist them in court action against the tenants. It was explained that because the contract is between the tenants and landlord Saxons are unable to take the tenants to court. 2. We had made the la....
Mar 23,2013
Minithumbdown
By:
Mar 23,2013
2 people found
this helpful
i am a first time buyer, which is stressful enough. i had sorted out my mortgage and my deposit, and found a lovely bungalow for sale with saxons estate agents. my offer was accepted and things were moving along nicely. About a week before completion saxons viewed the property again and a higher offer was put in. I matched it, but they went higher again. unfortunately, i was unable to get more money. whilst i know that this is legal, and that saxons are acting within the law, i feel it was a ve...
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What agent could do to change your mind?
the agent did not need to view this property again.
Was this helpful? Yes
By: Saxons
Aug 08, 2013
View all comments (1)
Dear Kerry, As explained by myself at the time of viewing and at the point that you put you're offer in - the seller has very strict rules regarding the sale of the property. As made clear, one of these was that the property was to remain on the market until exchange of contracts and any accepted offer would have to be advertised online and via the local newspaper (Weston Mercury). We are contractually bound to the seller and part of the terms of their business is that we must not refuse vi....
Jan 02,2013
Minithumbdown
By:
Jan 02,2013
5 people found
this helpful
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said "if you dont like it move out". The whole of the property is suffering with...
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What agent could do to change your mind?
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said \"if you dont like it move out\". The whole of the property is suffering with severe damp problems, at times you can see water running down the walls, Saxons so called expert property inspector said this was due to us drying some washing in the kitchen!!!!! Moving out if the property in a few days but just waiting for them to refuse to give us back our deposit as the whold place needs to be re-decorated as all the paint & wallpaper is falling off the walls due to the damp issues which they are trying to blame on us. All in all Saxons are the biggest bbunch of cowboy agents I have ever came accross and I would never use them again even if they were the only agents operating in my area.
Was this helpful? Yes
Jun 15,2012
Minithumbdown
By:
Jun 15,2012
6 people found
this helpful
absolutley terrible experience with this company , found the staff and manager extremely rude and feel they have absolutley no interest in any questions regarding the properties they are letting. it took three weeks of chasing them to reply to whether a landlord would allow a property to be decoracted and then replied the landlord probably doesnt want to be hassled with these irrelevant questions!!! absolutley wouldnt touch this agent with a barge pole!!!...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Shelley Hankins - upload your photo Shelley Hankins
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Jeff Stevens - upload your photo Jeff Stevens
1 reviews

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Awards won by Saxons Estate Agents, Weston Super Mare BS23 1NR

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