• claim your profile
    Jeff Hamblion
  • claim your profile
    daniel Coupe
  • claim your profile
    Russell CAINES
  • claim your profile
    Georgia Anthony
  • claim your profile
    Jenny Angliss
  • claim your profile
    Daniel Unknown but can think of one
No description available.
Saxons Estate Agents

106 High Street Colchester
Essex
CO1 1TH

01206 517778

Oct 31,2015
Minithumbdown
By:
Oct 31,2015
7 people found
this helpful
we are pensioners rented a property from Saxons estate agents for 4years (crooks) staff very rude and threatening, fees extortniate . I wanted to end tenancy due to council offering retirement bungalow was told to pay them β€š£800 for admin. to do so .We were bullied into signing new contract for another year missing out on council home we are seeking advice from CAB AT MOMENT. Refused to pay back our deposit....
read full review
Was this helpful? Yes
Sep 28,2015
Minithumbdown
By:
Sep 28,2015
8 people found
this helpful
I had this exact situation recently as so many others! My partner and I were trying to rent a flat - the referencing took a month? Which we know it clearly shouldn't! We paid 950 off our deposit a month before, and seeing as we are no longer moving in, we need to show them our receipt to even get it back! Apparently, our references failed but it was actually false information from Georgina herself. THEN whilst our application was still going through, they reuploaded our flat to Rightmove and sta...
read full review
What agent could do to change your mind?
As a director of a company, you have absolute control over everything that goes on. When it was very clear that we should have been refunded our fees, Daniel said that he needed to speak to Georgina first. No he didn't, what he could do would be to refund me the fees that weren't lost due to any fault of my own and deal with the problems at hand instead of waiting around.
Comment on agent fees
Altogether we paid 576 pounds! That's ridiculous to start off, but every other company (even smaller ones) charge much less than this, and they didn't help us whatsoever throughout the process, except when they purposefully made things difficult for us!
Was this helpful? Yes
Aug 17,2015
Minithumbdown
By:
Aug 17,2015
4 people found
this helpful
The above agent for this company was unbelievably rude and very threatening in his behaviour and is a disgrace as an agent Property withdrawn from them Reported to ombudsman...
read full review
Was this helpful? Yes
Jul 27,2015
Minithumbdown
By:
Jul 27,2015
5 people found
this helpful
All of the staff at Saxons are rude, aggressive and incompetent. We didn't renew the tenancy because we didn't want to have to deal with Saxons anymore. They took months to report problems to the landlord. They turned up without any notice to show prospective tenants the property, they were asked repeatedly not to. After that they started doing it whilst we were out, once they clearly didn't expect anyone to be in as they opened my bedroom door, saw me and ran out of the house. We were accus...
read full review
What agent could do to change your mind?
Hired a completely new set of staff
Comment on agent fees
Absolutely shocking - they hardly provide any service so what are the fees for?
Was this helpful? Yes
By: Georgia
Sep 09, 2015
View all comments (1)
I had this exact situation recently! My partner and I were trying to rent a flat - the referencing took a month? Which we know it clearly shouldn't! We paid 950 off our deposit a month before, and seeing as we are no longer moving in, we need to show them our receipt to even get it back! Apparently, our references failed but it was actually false information from Georgina herself. THEN whilst our application was still going through, they reuploaded our flat to Rightmove and started referencing f....
Jul 03,2015
Minithumbdown
By:
Jul 03,2015
2 people found
this helpful
This company has no customer service, either to the landlord OR tenant. They are purely after your money, as a managing agent, forget it. You will never get it managed but they will continue to charge, even after you cancel the management for bad service. They will invent a clause in the contract. If it is not managed, they will still try to overcharge you. If you try to telephone, they will never answer, or if someone does, it's never the right person. You then email and receive an email back s...
read full review
Was this helpful? Yes
Apr 28,2015
Minithumbdown
By:
Apr 28,2015
2 people found
this helpful
We lived in the same property in Colchester for two years and our experience with Saxons was terrible and at time infuriating. They clearly are not interested whatsoever in the tenants of the properties they manage, even though they charge extortionate fees. When we requested a copy of our contract, we were told this would cost us β€š£50. When we moved in the property turned out to be unfurnished, even though we had been explicitly told upon visiting that it would be furnished. The managem...
read full review
Was this helpful? Yes
Feb 17,2015
Minithumbdown
By:
Feb 17,2015
1 people found
this helpful
When our offer to purchase the property was accepted we were asked to pay β€š£250 to take the property off the market, when we asked if this would come off the sale price we were told by the member of staff Yes I think so. We therefore made payment by card over the phone, when we called the next day to confirm that the β€š£250 was to come off the sale price we were told that we were misinformed and that the charge is for admin and does not come of the sale price. We were then told th...
read full review
What agent could do to change your mind?
everything
Was this helpful? Yes
Feb 04,2015
Minithumbup
By:
Feb 04,2015
0 people found
this helpful
I used Saxons for my first ever experience into the housing market and I was warned that buying or renting a home would be one of the most stressful experiences I would face, the agent only adding to the pain! However, the staff at Saxons from the bottom to the top were on hand to help me with the smallest of queries quickly and provided good advice all the way through, the whole process was actually quite painless. I felt they had my best interests at heart and I felt that I got a good deal, th...
read full review
Was this helpful? Yes
Oct 04,2014
Minithumbup
By:
Oct 04,2014
0 people found
this helpful
We have used Saxons for 3 years now as managing agent on our property. We initially did considerable work on the property after purchasing it to get it into a good state of repair for tenants. Saxons offered us a good service which we found to be competitive with other agents in the town. We have found them helpful to deal with and they have generally done a good job finding student tenants from Essex University and then managing the tenancy. On a couple of occasions when problems have occurred ...
read full review
Was this helpful? Yes
Jul 09,2014
Minithumbup
By:
Jul 09,2014
2 people found
this helpful
ATTENTION please!!! Saxons is the worst letting agency ever! Would let in a property to live still dirty. Wouldn't do anything about it. Electricity meter reading was wrong. They never deal with any issues, would not show up on agreed property viewing, would not answer to any questions! No customer service at all! PLEASE RECONSIDER BEFORE IT IS TOO LATE!...
read full review
Comment on agent fees
As property were dirty when we have moved in I am in doubt if we will be getting deposit back after reading different reports.
Was this helpful? Yes
May 06,2014
Minithumbdown
By:
May 06,2014
2 people found
this helpful
NOTICE TO ALL LANDLORD/LANDLADIES IN THE ESSEX AREAΒ’Γ’β€šΒ¬Γ‚Β¦.I had 3 different estate agents that were seeking percentile tenants for a house I am the landlord ofΒ’Γ’β€šΒ¬Γ‚Β¦.Saxons Colchester Essex managed to secure a finders only tenant feeΒ’Γ’β€šΒ¬Γ‚Β¦.On showing the tenant around the property the estate agent Russell Cains took it upon himself to advise the tenant that they could dig up the flower beds and that I would come and dig up an established tree from the gardenΒ’Γ’β€šΒ¬Γ‚Β¦.I w...
read full review
Was this helpful? Yes
Dec 13,2013
Minithumbdown
By:
Dec 13,2013
3 people found
this helpful
The worse estate agents I\'ve ever dealt with. Rude, aggressive, incompetent, racist. I\'ve been renting a lovely house in Colchester for over 1.5 year, never missed a payment and have a great relationship with my landlord. I am not going to extend the contract only because the letting agents are rude and treated us as inferior. They wanted to charge us £90 because they couldn\'t inspect the house. They sent us an email about the inspection that we never received and letter that...
read full review
Was this helpful? Yes
Dec 12,2013
Minithumbup
By:
Dec 12,2013
2 people found
this helpful
Worst rent agency I have ever seen!!!!! Charge for everything and charges are very high. Poor service. Don\'t care about clients. Always trying to find a way to extra charge you...
read full review
Was this helpful? Yes
Nov 02,2013
Minithumbdown
By:
Nov 02,2013
3 people found
this helpful
Long time of processing the documents, poor feedback (I had to call them almost every day to ask how the process goes, I\'ve been told everything is fine, but in one of the last days before moving in they realized they still need some documents - a guarantor, which forced me to postpone the whole moving thing for a week and to lose money because of that). The agent who came to show us the property said the kitchen will be fully equipped, but it turned out that the landlady never agreed to some...
read full review
What agent could do to change your mind?
It would have been helpful if they were honest from the beginning, telling us that the kitchen is empty (maybe we would have changed our mind about renting the property since buying cooker, fridge, washing machine and everything else was quite costly). Second, I think it would be easier for everybody if they say from the very beginning what documents they need (if they needed a guarantor, why they told me that only the week before moving in?).
Was this helpful? Yes
Nov 02,2013
Minithumbdown
By:
Nov 02,2013
4 people found
this helpful
Five weeks referencing, given false information and terrible customer service. The contract to be signed would be given to you in last minute after all the fees were paid....
read full review
Was this helpful? Yes
Dec 18,2012
Minithumbdown
By:
Dec 18,2012
3 people found
this helpful
Saxons Rentals is the WORST company I have EVER dealt with. They are terrible people. They are rude and they are thieves! They stole my deposit money and have refused to tell me why they took it. I would not advice anyone to use this company. They are the worst agents I have ever encountered....
read full review
Was this helpful? Yes
Oct 02,2012
Minithumbdown
By:
Oct 02,2012
3 people found
this helpful
Called to arrange viewing - all arranged at 5:30 and took time off work to attend as I don\'t finish until 6. Got there at 5:25 and there was a sign outside the property saying let by - thought that is weird at 5:27 got a call from them to say they cannot make it so re arranged for following day. Next day - called in the morning asking about a different place - was told it was gone even thought on rightmove it said it was only listed an hour ago, called again later on that same day to check if t...
read full review
Was this helpful? Yes
Mar 14,2012
Minithumbdown
By:
Mar 14,2012
5 people found
this helpful
When I moved into the property, it was filthy and many things didn't work including the oven, kitchen light and shower. The inventory, which we were charged for, was very outdated and included many things that were no longer in the property, such as the tv, coving on the ceilings and bedroom furniture. When we spoke to saxons about this, we were told it would be investigated but nothing ever happened. Since then, I have been living here for 6 and a half months and have been contacted 4 times abo...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 37% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£170,000
  • Max: Β£170,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 2 10 0 0 1 1 0 1
Jeff Hamblion - upload your photo Jeff Hamblion
2 reviews

About Jeff No description set View full profile
daniel Coupe - upload your photo daniel Coupe
1 reviews

About daniel No description set View full profile
Russell CAINES - upload your photo Russell CAINES
2 reviews

About Russell No description set View full profile
Georgia Anthony - upload your photo Georgia Anthony
2 reviews

About Georgia No description set View full profile
Jenny Angliss - upload your photo Jenny Angliss
1 reviews

About Jenny No description set View full profile
Daniel Unknown but can think of one - upload your photo Daniel Unknown but can think of one
2 reviews

About Daniel No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Saxons Estate Agents, Colchester CO1 1TH

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.