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Savills

City Business Centre 6 Brighton Road Horsham
West Sussex
RH13 5BB

0870 320 4400

Jul 01,2013
Minithumbdown
By:
Jul 01,2013
6 people found
this helpful
We were in a long chain.Savills continually assured us they had checked the integrity of the chain but after the collapse of the chain 3 months after our house went under offer....we ended up in a rented house because the children had places at their new schools and we had to move regardless. The Ombudsman investigated and discovered they had never even spoken to the bottom of the chain. I had and discovered that Savills had never informed them of the importance of our move despite repeated assu...
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By: Savills UK
Jul 15, 2013
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Dear Mr Hamilton, Savills endeavours to give the best possible service to all its client and we are sorry to hear your feedback. We investigated your concerns and both you and Savills have accepted the Ombudsman’s final ruling. We have put in place coaching, team training and discussion sessions to ensure there is no repetition in future, and we remain committed to continuous improvement for the benefit of all of our clients. Derry Lynch Head of Compliance and Customer Relations, S....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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