“Sarah Mains might be great if you are a landl......”
1 Star Review
Nov 29,2023
By:
'Mandeep Chohan'
Nov 29,2023
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE8
Branch: Newcastle upon Tyne, 8-10 The Square
Lettings (as a Tenant)
Postcode: NE8
0
people found
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Sarah Mains might be great if you are a landlord or selling your property but if you are a renter, avoid Sarah Mains.
Told us that our landlord was lovely and attentive and then for the next five years we proceeded to live in a ...
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“We recently applied for a mortgage through Da......”
5 Star Review
Feb 14,2023
By:
'Pablo'
Feb 14,2023
Branch: Gateshead, 4 Beaconsfield Road
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
They arranged our mortgage
Postcode: NE9
0
people found
this helpful
We recently applied for a mortgage through Dawn at Sarah Mains. We were very happy with the service provided. We found Dawn very helpful and kept us up to date on any progress with our application.
We would happily recommend this service.
Low Fell Customer...
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“Really bad. We were told by the agent there ......”
1 Star Review
Nov 16,2022
By:
'Sarah'
Nov 16,2022
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Sold price: £200000
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Sold price: £200000
Postcode: NE8
4
people found
this helpful
Really bad.
We were told by the agent there was no interest in the house after the initial few days of the listing. Turns out they had a list of people interested that they hadn’t bothered to organise appointments for or ring back. Then ...
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4
people found
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“Auction buyers beware Struggle to give one star.I was supposed to ......”
1 Star Review
Nov 04,2022
By:
'Joanne'
Nov 04,2022
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE9
1
people found
this helpful
Struggle to give one star.
I was supposed to be buying a property through auction at Low Fell branch.
I won the auction and paid my deposit this was end of March. At this time I had sold my family home and was going through ...
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1
people found
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“My 75 year old mam and step dad went to sell ......”
1 Star Review
Feb 11,2022
By:
'Pauline'
Feb 11,2022
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NE10
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE10
0
people found
this helpful
My 75 year old mam and step dad went to sell their home through sarah mains after my had a serious fall and broke her femur. Her home had too many stairs and so she wasn’t able to return to her home. She has lived ...
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0
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“We're a young couple moving in together for t......”
5 Star Review
Jan 28,2022
By:
'Jess Lumsden'
Jan 28,2022
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: DH3
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £595
Postcode: DH3
0
people found
this helpful
We're a young couple moving in together for the first time. Right from the second I emailed Sarah mains interested in a property, Elliot has been there. We couldn't of gone through this process without him. Being first time renters we didn't really know what ...
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“Avoid like the plague! Worst landlord experience in my life!...”
1 Star Review
Jan 19,2022
By:
'Josh'
Jan 19,2022
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NE8
2
people found
this helpful
Shocking and disgusting treatment of tenants. Our landlord prefers to use cowboy contractors and Sarah Mains fully supports his rogue behaviour, because of this our bathroom sinks overflow was never plumbed in unbeknown to us so when this obviously caused issues after living in the ...
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2
people found
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4 Star Review
Aug 16,2021
By:
'Sarah mains-house buyer'
Aug 16,2021
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE6
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Sales (as a Buyer)
Postcode: NE6
2
people found
this helpful
We have bought a house from Sarah Mains. Donna Bell has been helpful and kind throughout this process. Although our sale wasn't always straight forward, she was a helpful voice on the other end of the phone when we needed it....
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2
people found
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“I recently tried to purchase a house through ......”
1 Star Review
Jun 16,2021
By:
'James'
Jun 16,2021
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Services: Sales (as a Buyer)
Sold price: £256000
Would you recommend?: No
Postcode: NE6
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Sales (as a Buyer)
Sold price: £256000
Postcode: NE6
4
people found
this helpful
I recently tried to purchase a house through sarah mains and had 3 attempts to view the property with a surveyor twice. Every time the roof was locked and the 3rd time the agent didn’t even turn up. No apology was ever made or admission ...
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4
people found
this helpful
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2 Star Review
Feb 21,2021
By:
'H Riley'
Feb 21,2021
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £475
Postcode: NE8
1
people found
this helpful
The valuation and process for the tenant moving in was good. But the ‘management’ thereafter was non existent. The answer to any problem, was that it would not be something they could help with, the staff were unhelpful and defensive.
I would consider using SM ...
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1
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“My mum called the agency to view a property, ......”
1 Star Review
Feb 21,2020
By:
'Deborah'
Feb 21,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (Prospective customer)
Rent PCM: £800
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (Prospective customer)
Rent PCM: £800
Postcode: NE9
3
people found
this helpful
My mum called the agency to view a property, they advised that they can only do viewings between 9:30am-4:30pm Monday-Friday. This is not accommodating to the working people, the property is in Low Fell and they have advertised it as £800.00, this is clearly a ...
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3
people found
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“I can't thank the property team at Sarah Main......”
5 Star Review
Jan 14,2020
By:
'Deborah'
Jan 14,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE9
0
people found
this helpful
I can't thank the property team at Sarah Mains enough for their help, support and professionalism in selling our house and helping us with our onward purchase.
I was very impressed from the start when Amie (one of the valuers) re-opened the office, just after ...
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0
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“Halfway through ending our tenancy, our property management was handed ......”
2 Star Review
Jan 02,2020
By:
'GThompson'
Jan 02,2020
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £425
Postcode: NE8
6
people found
this helpful
Halfway through ending our tenancy, our property management was handed over to a new contact in the company. This contact was rude, spoke to me over the phone in a patronising tone when asking end of tenancy questions, and gave me wrong information about my ...
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6
people found
this helpful
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“I hired Sarah mains to sell my home in Septem......”
5 Star Review
Dec 16,2019
By:
'john'
Dec 16,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE23
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE23
0
people found
this helpful
I hired Sarah mains to sell my home in September, I must say they were very effective indeed! - The house on the market for less than 1 week, where in which time I had some 15 viewings and selected from the half a dozen reasonable offers ...
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5 Star Review
May 01,2019
By:
'Mrs.Kumar'
May 01,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £995
Would you recommend?: Yes
Postcode: NE38
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £995
Postcode: NE38
0
people found
this helpful
Emma Mitchell who came to value our house was really lovely & gave us helpful input & we were confident of finding a tenant quickly with Sarah Mains.
Lisa, Jess & the other staff whom we interacted with were also helpful with their frequent updates on the property.
...
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5 Star Review
Mar 15,2019
By:
'Laurence'
Mar 15,2019
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Services: Buying agent
Would you recommend?: Yes
Postcode: NE4
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Buying agent
Postcode: NE4
0
people found
this helpful
Helen Lane came out to our home to give us advice on the valuation on our property.rnShe was really helpfull and understanding of our situation at this present time .rnrnWe found Helen to be friendly,polite and informative.rnTherefore we would have no hesitation ...
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0
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“Sarah Mains - Low Fell...”
1 Star Review
Mar 12,2019
By:
'Low'
Mar 12,2019
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NE9
5
people found
this helpful
Paid an administration fee of 60% rent to move into a flat, only to be told on day of moving that the previous tenant was still in the property.
Sarah Mains staff forgot to check when the previous tenant was moving so consequently, our move was ...
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Comment on agent fees
60% of rent Admin Fee is the highest Admin Fee of all the Low Fell estate agents, and it amounted to no use.
5
people found
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“What do we have to do to view a property...”
1 Star Review
Jan 04,2019
By:
'HOW'
Jan 04,2019
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE5
Branch: Newcastle upon Tyne, 119 - 121 St Georges Terrace
Sales (Prospective customer)
Postcode: NE5
4
people found
this helpful
Have been trying since a Monday to get a viewing on a bungalow in NE5 Rang office Monday gentleman said he would ring me back then have requested twice via email requesting viewing still no correspondence from Sarah Main.
How do clients ever sell their ...
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Comment on agent fees
N/A
4
people found
this helpful
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2 Star Review
Sep 18,2018
By:
'Amal'
Sep 18,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Sold price: £160000
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Sold price: £160000
Postcode: NE9
8
people found
this helpful
Sarah Mainns are expensive,they do a very good presentation,I signed up with them to sell and buy through them.Kelly was very good with great communication,But once my property was sold that's when their service collapsed.They would not answer the phone ...
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Comment on agent fees
Too high for a poor service
8
people found
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“Sara Mains estate agents are dishunest...”
1 Star Review
Jul 30,2018
By:
'SARA'
Jul 30,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: No
Postcode: NE84
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £650
Postcode: NE84
8
people found
this helpful
They took my key to let my house. They lost the key. Then they told me that they had found it. Then they went to show my house to an applicant. They couldn't open the door. They called me to say I had given them ...
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Comment on agent fees
Would not want to be involved with them.
8
people found
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1 Star Review
Jul 30,2018
By:
'Nadine'
Jul 30,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (Prospective customer)
Rent PCM: £550
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Lettings (Prospective customer)
Rent PCM: £550
Postcode: NE8
4
people found
this helpful
So wanted to view a property to rent in gateshead emailed twice but nothing i rang them said they'd said they'd ring never did. So rang them again finally got to arrange a viewing today monday morning. They gave me the wrong address and then ...
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Comment on agent fees
Didnt even get a chance to ask about fees
4
people found
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“Save your money- don't go with Sarah main...”
1 Star Review
Jul 03,2018
By:
'A'
Jul 03,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Vendor)
Postcode: NE8
8
people found
this helpful
Absolutely disappointed with Sarah mains. They definitely doesn't stand on your site - doesn't mind if you lose extra few thousands pounds so that they can get the deal and their commission. (They find you a lousy buyer which said the deal can be done ...
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Comment on agent fees
Very bad.
8
people found
this helpful
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5 Star Review
Jun 08,2018
By:
'Lindsay'
Jun 08,2018
Branch: Newcastle upon Tyne, 8-10 The Square
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Branch: Newcastle upon Tyne, 8-10 The Square
Lettings (as a Tenant)
Postcode: NE3
0
people found
this helpful
Ann has been a brilliant agent
She is quick to respond to any problem that has arisen with my flat
For example boiler breaking down or being locked out
She has been helpful, kind and always cheerful
It has been a pleasure to rent from ...
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Comment on agent fees
Very reasonable
0
people found
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1 Star Review
May 09,2018
By:
'Jcarrick'
May 09,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Landlord)
Rent PCM: £750
Postcode: NE9
8
people found
this helpful
Experience from several year ago when Sarah mains were managing agents for my sons property whilst he was working in the Middle East. Vetting eventually showed tenant had CCJs and didn't pay rent for seven months eventually we had to get solicitor and bailiffs to ...
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8
people found
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“Dawn is the most amazing mortgage advisor, her knowledge of ......”
5 Star Review
Mar 13,2018
By:
'Alexandra'
Mar 13,2018
Branch: Gateshead, 4 Beaconsfield Road
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
They arranged our mortgage
Postcode: NE9
0
people found
this helpful
Dawn is the most amazing mortgage advisor, her knowledge of the market products is exceptional. That's not the best part, I have never came across an advisor who works so hard for her clients. Dawn supported us through a tricky mortgage on a property which ...
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Comment on agent fees
Worth every penny
0
people found
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“Being in the renters market estate fees can be a ......”
1 Star Review
Dec 19,2017
By:
'Jim'
Dec 19,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Lettings (as a Tenant)
Postcode: NE9
7
people found
this helpful
Being in the renters market estate fees can be a mine field however I was shocked when told to put down £200 holding fee and pay 60% of £450 for Admin fees for a 2 bed house in Gateshead (which I don't get back) then pay a first month's ...
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Comment on agent fees
Horrendous prices, avoid using this estate agent.....
7
people found
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“Absolutely recommend if buying a house!I am a supply ......”
5 Star Review
Nov 18,2017
By:
'Pete'
Nov 18,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Sold price: £240000
Would you recommend?: Yes
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Sold price: £240000
Postcode: NE9
0
people found
this helpful
Absolutely recommend if buying a house!
I am a supply teacher who, through the nature of my work, have found it difficult to find a company who would give me a mortgage.
Couldnt fault the service which Dawn Whiffing provided... everything was sorted within 2 weeks, ...
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Comment on agent fees
Fees were well worth the work that Dawn put in to secure the mortgage.
0
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“100% happy with the service received. From the start our financial ......”
5 Star Review
Nov 17,2017
By:
'Kevin'
Nov 17,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE10
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE10
0
people found
this helpful
100% happy with the service received. From the start our financial advisor Thelma Bell has been fantastic, keeping us informed on our purchase all of the way through and relieving all of the stress. Not to forgot Nicola McKinley who has also been a great help. ...
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Comment on agent fees
Very reasonable, worth every penny.
0
people found
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“Fast friendly service. Efficient . Any questions I had were answered ......”
4 Star Review
Oct 09,2017
By:
'Paul'
Oct 09,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE8
Branch: Gateshead, 4 Beaconsfield Road
Sales (as a Buyer)
Postcode: NE8
0
people found
this helpful
Fast friendly service. Efficient . Any questions I had were answered pretty much right away. Helpful staff even staff who were not dealing with me were very helpful...
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“never return calls , has lost a sale ,would not employ ......”
1 Star Review
Mar 02,2017
By:
'frank'
Mar 02,2017
Branch: Gateshead, 4 Beaconsfield Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NE9
Branch: Gateshead, 4 Beaconsfield Road
Sales (Prospective customer)
Postcode: NE9
6
people found
this helpful
never return calls , has lost a sale ,would not employ this firm , save your money , they will not sell your house,
ignorant to tell the truth...
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6
people found
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