Sarah Kenny Residential Lettings
4.9/5, 423 reviews
96% recommended
93% lettings valuation accuracy
94% lettings fee satisfaction



Property Features

Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 94% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 0 304 12 0 0 1 0 5 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TDS
Latest Properties

No Properties

Images & Videos

“EVA SMITH...”

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Mar 25,2024
Minithumbup
Eva
By: 'Abdullahi'
Mar 25,2024
0 people found
this helpful
I wanted to take a moment to express my sincere gratitude to Eva Smith for her outstanding work in resolving the persistent roof leak issue at Flat 13 Avonmead House, 40-48 Stokes Croft, BS1 3QD. For the past two years, we have struggled with this problem, ...
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“Great experience...”

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Mar 07,2024
Minithumbup
Connor
By: 'Lottie'
Mar 07,2024
0 people found
this helpful
We had a great experience with Sarah Kenny Lettings, we had a viewing booked really promptly after enquiring about a flat and they were flexible around our working hours for us to view the flat. When at the viewing, Connor was really helpful, approachable and ...
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“I had a great experience liaising with Sarah ......”

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Mar 05,2024
Minithumbup
Connor
Ceana
By: 'Jess Vieira'
Mar 05,2024
0 people found
this helpful
I had a great experience liaising with Sarah Kenny Residential Lettings and would definitely recommend. Connor was absolutely amazing - so kind and thoughtful and always more than happy to help with any questions! Ceana was so lovely as well and extremely helpful with all ...
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“Great service...”

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Feb 14,2024
Minithumbup
Connor
Camilla
By: 'Teboho Ramoseli'
Feb 14,2024
0 people found
this helpful
I received Great service from sarah Kenny Residential. Thanks to Connor, who ensured that everything went smooth. I'm loving my new apartment :)...
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“Couldn’t recommend more...”

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Feb 01,2024
Minithumbup
Connor
By: 'Ms Holliday'
Feb 01,2024
0 people found
this helpful
SK has changed my view of Lettings agents. From the moment I was greeted by Connor I knew I was in good hands. He was professional, warm and knowledgeable. Questions were answered honestly and at no point I felt I had to be on my ...
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“Great experience as a tenant in a Sarah Kenny......”

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Jan 29,2024
Minithumbup
Mary
Laura
By: 'Michela'
Jan 29,2024
0 people found
this helpful
Great experience as a tenant in a Sarah Kenny managed property. All the staff I have interacted with during these years have been very helpful, providing prompt support whenever I needed it. In this last period I have had an issue that was quite stressful ...
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“Over thirty years ago I took on the managemen......”

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Jan 26,2024
Minithumbup
Peter
Hayley
By: 'Simon'
Jan 26,2024
0 people found
this helpful
Over thirty years ago I took on the management of some flats in Bristol. When one came vacant I tried to let it. This was unsuccessful so I asked Peter Allen at Sarah Kenny to help me. Since then, they have taken over the management ...
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“We had a great experience as a Landlord s wit......”

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Jan 24,2024
Minithumbup
Rebecca
By: 'J'
Jan 24,2024
0 people found
this helpful
We had a great experience as a Landlord s with SK for the last 16 years. Thank you Rebecca and team, appreciate your work...
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“Connor was an absolutely perfect agent to sho......”

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Jan 24,2024
Minithumbup
Connor
By: 'Jennifer and Ben'
Jan 24,2024
0 people found
this helpful
Connor was an absolutely perfect agent to show us around a lovely property in BS6. He was professional, personable and friendly, answering all of or questions thoroughly and with enthusiasm. We didn't end up getting the property but thanks to Connor we felt well supported ...
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“Landlord's review...”

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Jan 16,2024
Minithumbup
Hayley
Rebecca
By: 'Nick Perkins'
Jan 16,2024
0 people found
this helpful
As a landlord with two properties, the staff at Sarah Kenny have always been helpful friendly and efficient. They have always found good reliable tenants with very short gaps between tenancies and organise any necessary repairs quickly. I cannot recommend them highly enough....
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“Sarah Kenny. A review...”

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Jan 15,2024
Minithumbup
Mary
Rebecca
By: 'John'
Jan 15,2024
0 people found
this helpful
Sarah Kenny have been my letting agents for a good decade or more and I have been provided with a consistently professional service throughout that time. I currently work primarily with Mary King who manages my two Bristol properties. I have found her to be ...
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“Simple and efficient ! Connor was really pr......”

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Jan 04,2024
Minithumbup
Connor
Camilla
By: 'Mae & Thomas'
Jan 04,2024
0 people found
this helpful
Simple and efficient ! Connor was really professional and answer all our interrogations; Even if our english wasn't really perfect, he has taking the time to inform us step by step ! Really great experience 👌🏾...
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“A bad start...”

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Jan 02,2024
Minithumbdown
By: 'Mike'
Jan 02,2024
0 people found
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On arrival to my flat I found that the toilet, fridge, and kitchen sink were all not functioning correctly. I have also continued to receive old bills for previous tenants, despite Sarah Kenny telling me that they had informed utilities providers of the new tenant. ...
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“Connor and Camilla very helpful...”

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Dec 21,2023
Minithumbup
Connor
Camilla
By: 'Felix'
Dec 21,2023
0 people found
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot. Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
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“Connor and Camilla very helpful...”

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Dec 21,2023
Minithumbup
Connor
Camilla
By: 'Felix'
Dec 21,2023
0 people found
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot. Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
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“Sarah Kenny Residential Lettings...”

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Dec 04,2023
Minithumbup
Connor
Ceana
By: 'Gill'
Dec 04,2023
1 people found
this helpful
Sarah Kenny Residential Lettings were very helpful in handling my tenancy arrangements. I was particularly impressed by Connor who was always very professional and always managed to answer any queries promptly....
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“Professional and helpful when moving from abroad...”

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Nov 20,2023
Minithumbup
Connor
Ceana
By: 'Annika Hezinger'
Nov 20,2023
1 people found
this helpful
Very professional and helpful service from Sarah Kenny's team, especially for a first time tenant in the UK, coming from abroad...
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“Connor Restan...”

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Nov 17,2023
Minithumbup
Connor
Peter
By: 'Emma'
Nov 17,2023
0 people found
this helpful
Connor showed us round a couple of properties, he is the most friendly, helpful, lovely guy. He is a real asset to Sarah Kenny and they are incredibly lucky to have him as it is so rare to find people that genuinely care about other ...
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“I was so impressed with their kind and prompt......”

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Oct 05,2023
Minithumbup
Mary
Hayley
By: 'Kim'
Oct 05,2023
1 people found
this helpful
I was so impressed with their kind and prompt support. Thank you so much!!...
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“I was so impressed with their kind and prompt......”

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Oct 05,2023
Minithumbup
Mary
Hayley
By: 'Kim'
Oct 05,2023
0 people found
this helpful
I was so impressed with their kind and prompt support. Thank you so much!!...
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“Just 9 days into our tenancy so not enough ti......”

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Oct 01,2023
Minithumbdown
By: 'Shafiq'
Oct 01,2023
0 people found
this helpful
Just 9 days into our tenancy so not enough time to make judgement. Start hasn't been the best, hence the 2 star rating....
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“Had a great experience with Sarah Kenny for f......”

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Aug 29,2023
Minithumbup
Hayley
By: 'Harry'
Aug 29,2023
0 people found
this helpful
Had a great experience with Sarah Kenny for four years. Our property manager, Hayley, never let us down!...
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“They rented our flats for a number of years a......”

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Jul 10,2023
Minithumbup
Rebecca
Peter
By: 'Thomas'
Jul 10,2023
0 people found
this helpful
They rented our flats for a number of years and provided a consistently good service. They were quick to respond, friendly to deal with and found us good quality tenants....
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“It's when things go wrong that good service c......”

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Jun 27,2023
Minithumbup
Hayley
By: 'Andrew'
Jun 27,2023
0 people found
this helpful
It's when things go wrong that good service counts! Really pleased with how Hayley supported an appliance repair over the course of about 2 months. She kept on the ball throughout and was pro-active in getting other options on the table. Thanks again Hayley. Also, Bosch ...
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“Fantastic experience with Sarah Kenny!...”

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May 26,2023
Minithumbup
Ceana
By: 'Krisha McCune'
May 26,2023
0 people found
this helpful
Fantastic experience with Sarah Kenny. Responsive and accommodating from the moment of my initial inquiry. I was moving from the U.S., and Georgie was so helpful and quick with viewings, documents and post-signing logistics. Ceana was also wonderful, responding to all my layperson inquiries ...
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“So happy with the friendliness and profession......”

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May 15,2023
Minithumbup
Laura Higgins
By: 'David Turnbull'
May 15,2023
0 people found
this helpful
So happy with the friendliness and professionalism of all of the staff at Sarah Kenny. They were so helpful ad supportive in a very stressful situation. Thank you!!!...
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“Highly recommend...”

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Apr 07,2023
Minithumbup
By: 'Jingchun'
Apr 07,2023
0 people found
this helpful
This is my first time renting a property with Sarah Kenny, all the staff are very nice, professional and high efficient. It’s a very good experience working with them. Highly recommend....
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“Excellent Service...”

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Mar 29,2023
Minithumbup
Hayley
Rebecca
By: 'Sheila'
Mar 29,2023
0 people found
this helpful
Sarah Kenny managed my two rental flats for 10 years and I cannot fault the service I received. The flats were only empty for a minimal time between tenants. I received regular condition reports with accompanying photos. Any problems raised by the tenants such as dishwasher ...
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“I used Sarah Kenny to rent my flat......”

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Mar 24,2023
Minithumbup
Rebecca
Hayley
By: 'Paul'
Mar 24,2023
0 people found
this helpful
I used Sarah Kenny to rent my flat and have received an excellent service throughout. I opted for the completely managed service, a suitable tenant was sourced straight away and has never been unoccupied since. Everything is handled on my behalf which makes my life ...
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“We have been working with the Sarah Kenny Res......”

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Mar 17,2023
Minithumbup
Rebecca
By: 'Richard Tredwin'
Mar 17,2023
0 people found
this helpful
We have been working with the Sarah Kenny Residential letting team (Peter, Rebecca and Emma) for over 20 years now . The team look after all of our rental properties in Bristol on a fully managed basis. The service is second to none and the team make ...
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No image available Laura Higgins
(60)
Staff picture Hayley
(39)
Staff picture Rebecca
(30)
Staff picture Peter
(23)
No image available Sarah
(19)
Staff picture Connor
(14)
Staff picture Camilla
Staff picture Anita
Staff picture Laura
Staff picture Eva
Staff picture Sasha
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8


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Sarah Kenny Residential Lettings