• Andrew Sanderson
    Andrew Sanderson
  • Angie Roberts
    Angie Roberts
  • Helena Rogowska
    Helena Rogowska
No description available.
Sanderson Estate Agents

8 Bank Place Porthmadog
Gwynedd
LL49 9AA

01766 512498

Nov 20,2012
Minithumbup
By:
Nov 20,2012
0 people found
this helpful
We found this property on the internet and followed the links through to Sanderson\'s website. The information on the property was presented beautifully. The viewing arrangements were excellent and Helena went out of her way to accommodate our visit. The offer for the property was handled in a friendly, courteous and professional manner and Angie, Helena and their colleagues went the extra mile with sorting out some of our more difficult questions on our proposed move from the Midlands. Cert...
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By: Andy S
Nov 28, 2012
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Thank you for such a glowing review and I'm over the moon that Angie and Helena have been so helpful for you.....
Oct 29,2012
Minithumbup
By:
Oct 29,2012
0 people found
this helpful
Very good photography and promotional information and website for property. Helpful and pleasant staff. Good communication with property owner and with possible purchasers. Sensible advice about property price in a very difficult market. Would recommend....
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By: Andy S
Oct 30, 2012
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Thank you very much for your review - sorry we didn't sell a bit quicker for you!!....
Oct 05,2012
Minithumbup
By:
Oct 05,2012
0 people found
this helpful
Prompt marketing on internet, in office and flyers, including striking signage, rapid ressponse to viewings and feedback, careful negotiating...
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By: Andy S
Oct 05, 2012
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Thank you for taking the trouble to publish your review. We're really pleased you were happy.....
Aug 21,2012
Minithumbup
By:
Aug 21,2012
0 people found
this helpful
Marketed our property really well including a short online video tour. Really sensible in advising on asking price for our house. Sandersons were very supportive throughought the selling process. advising us well and dealing with the many queries from our buyers in order to relieve us of some of the stresses associated with selling a property. However, they do charge quite a high rate of commission compared to other estate against in the area...
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By: Andy S
Oct 05, 2012
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Thanks for your review. It was a difficult procees for everyone and we are glad it ended happily!....
Areas covered
  • LL47
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
  • LL55
  • LL41
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 3 0 1 0 0 0
Andrew Sanderson Andrew Sanderson
Director
1 reviews

About Andrew Sell, sell, sell is what Andy wanted to do, even before he left school. When he noticed the fleet of BMW's parked in front of a city centre estate agency it made him think property sales looked View full profile
Angie Roberts Angie Roberts
Sales and Lettings Negotiator
3 reviews

About Angie Angie moved to Harlech with her parents in 1974. Her father was known to many locals as Bill Γ’β‚¬ΛœWaterlooÒ€ℒ, a professional artist who has been inspired by the Welsh culture and countr View full profile
Helena Rogowska Helena Rogowska
Sales negotiator
0 reviews

About Helena After having had a short break from estate agency in 2010, Helena presented herself with abounding enthusiasm at her job interview with us It would have been total madness not to give someone w View full profile

Job vacancies

Please see a list of jobs available

Fees

Sole selling agency 1.75% + vat

Multiple agency 2.25% + vat
Last updated at 8:08 AM 02/11/2012 by AA

Complaints Procedure

How to Make a Complaint.


Sanderson estate agents are a member of the Ombudsman for Estate Agents Scheme and aims to provide a high standard of service to all our customers. If we do not deliver the standard of service that you expect, or if you think we have made a mistake we would like to know. We will then investigate the situation and, if necessary, try to put matters right as quickly as possible. We will also try and take steps to avoid a recurrence.



To ensure that your interests are safeguarded we also have a formal grievance procedure. This provides for the matter to be dealt with internally by either a senior member of staff at the office you are dealing with or by Andrew or Alison Sanderson and - in the event that we are not able to deal with the matter to our mutual satisfaction - then by reference to the ombudsman for Estate Agents.



If you have a grievance, please write in the first instance to the Company Director at the office you have been dealing with.



Your grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established in-house procedures and a reply sent to you within 21 working days of receipt of your letter.



If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the grievance procedure reviewed by:

The other Company Director



In the event that the final review as detailed above still fails to satisfy your grievance, then you are at liberty to have the matter referred to the Ombudsman for Estate Agents, to whom information will be provided by this firm. You are also entitled to have your grievance referred to the Ombudsman should we fail to deal with the matter expeditiously i.e. within 3 months from the date of written notification to ourselves.
Last updated at 8:08 AM 02/11/2012 by AA

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