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Salter Rex

265/267 Kentish Town Road Kentish Town, London
Greater London
NW5 2TP

020 7267 2071
Jun 03,2017
Minithumbup
Wilson Muir
By:
Jun 03,2017
1 people found
this helpful
I just sold my flat through Salter Rex and could not have had a better experience. My main point of contact was Wilson Muir. From the very start, Wilson came across as a very approachable and professional agent, with whom it would be possible to have a dialogue and who would advise me from his experience while always leaving me in control. Throughout the sale process, he more than exceeded these expectations: he found a reliable buyer in a matter of a couple of weeks since I put the flat on th...
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Comment on agent fees
Very reasonable, even more so when considering the top-quality service that I received.
Was this helpful? Yes
May 15,2017
Minithumbup
Guy Russell
By:
May 15,2017
0 people found
this helpful
Guy Russell is a fantastic agent: experienced, informed and incredible honest and straight-talking. He gave us excellent advice at every step of our purchase and always manages to retain a sense of humour throughout a process which can enervate the jolliest folk. We are very grateful to him for all his help....
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Comment on agent fees
N/A
Was this helpful? Yes
May 10,2017
Minithumbup
Guy Russell
Ted Standley
By:
May 10,2017
0 people found
this helpful
I was selling my flat in NW5 and found Guy Russell most helpful and encouraging throughout. He knows the housing market really well and was great at communicating with me and the other people involved during the process. I can warmly recommend him and the team at the Kentish Town office....
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Was this helpful? Yes
May 06,2017
Minithumbup
Wilson Muir
By:
May 06,2017
0 people found
this helpful
As first time buyers the process of searching and assessing properties was a bit of a minefield and quite stressful. Wilson was very honest, helpful and practical at all times in his advice. We felt we were in very safe and experienced hands. Our first attempt at purchasing the property fell through but Wilson kept us in the loop and was always very good at reassuring us and communicating with the buyers for us. We are very grateful for his support and would recommend his services to anyone....
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Comment on agent fees
N/A
Was this helpful? Yes
May 03,2017
Minithumbup
Andrew Cassels
By:
May 03,2017
0 people found
this helpful
Andy was incredibly helpful and responsive throughout the entire process, and made finding and moving into our new place to live much less stressful than expected. Professional and polite, we would highly recommend Andy and Salter Rex, and would happily rent through them again....
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Comment on agent fees
Below average, and very fair
Was this helpful? Yes
May 03,2017
Minithumbup
Wilson Muir
Guy Russell
By:
May 03,2017
0 people found
this helpful
We bought our house through Salter Rex in March and we were very happy with the service provided. Wilson met us at the property a number of times and was able to accommodate our many requests and manage the competing interests of vendor and buyer well. We still have some work to do on the house but we are very happy with our purchase and the personal and genuine service we received....
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Apr 18,2017
Minithumbup
Guy Russell
Wilson Muir
By:
Apr 18,2017
0 people found
this helpful
I have just sold my house and bought a flat with the help of Salter Rex. Guy and Wilson were not only efficient and on the ball, but delightful to deal with as people. Even during a difficult time trying get my purchase through everyone was good-tempered and humorous. It makes all the difference if the agents you are dealing with are nice human beings. Added to which, they truly know the area and the people who live in it....
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Comment on agent fees
Fees very reasonable!
Was this helpful? Yes
Mar 14,2017
Minithumbup
Wilson Muir
Guy Russell
By:
Mar 14,2017
0 people found
this helpful
My wife and I wish to thank wholeheartedly Wilson Muir and Guy Russell at Salter Rex for the fantastic job that they have done for our sale. We are very grateful for all the efforts they have put into the marketing and the sale process itself - they have made it as easy as possible on us despite the circumstances with us living on the other side of the world and having to deal remotely with the removal of our furniture and the prepping of the house for transfer. They have been resourceful, promp...
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Comment on agent fees
Very competitive, excellent value for money.
Was this helpful? Yes
Feb 27,2017
Minithumbdown
Ben Preko
By:
Feb 27,2017
1 people found
this helpful
Our property is unfortunately 'managed' by Salter Rex. Professionally they are the worst company we have ever dealt with. If you are hoping for a company that care about your house and where you live, DO NOT choose Salter Rex. It is very telling when the majority of owners in our building are taking legal action against the company. AVOID. The turnover of staff is high which means that your Property Advisor will no doubt be gone 6 months later. They hide behind emails & poor communication...
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Comment on agent fees
Very expensive if 'value' for money is your criteria. They struggle to provide accuracy figures on-time and do not adhere to their responsibilities as a Property Management company.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Andrew Cassels
By:
Feb 15,2017
0 people found
this helpful
We have been looking for a rental property and Andy Cassels has given us superb service. All the properties properly met our criteria so we didn't go through the usual time wasting as Letting Agents try to shoehorn you into the wrong place to make a fee. Calm, professional and very responsive. Highly recommended...
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Comment on agent fees
reasonable and very clear up front
Was this helpful? Yes
Jan 18,2017
Minithumbup
Wilson Muir
By:
Jan 18,2017
0 people found
this helpful
We are first time buyers and things went quite smoothly. Wilson is very helpful, showing us the property many times, explaining details of the property to us and making a good communication with the seller....
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Jan 04,2017
Minithumbup
Wilson Muir
Guy Russell
By:
Jan 04,2017
0 people found
this helpful
As first time buyers we found Wilson exceptionally helpful and always happy to explain the process in layman's terms and to make recommendations where necessary. We had excellent communication with him and couldn't have hoped for a better agent....
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Comment on agent fees
Fine
Was this helpful? Yes
Nov 20,2016
Minithumbup
Guy Russell
Wilson Muir
By:
Nov 20,2016
0 people found
this helpful
We have recently sold through Salter rex and found the service provided by both Guy and Wilson flawless. They have huge experience and in-depth knowledge of the property market, will get you the right deal, are professional and friendly, found us a buyer within a week, did not hesitate to go above and beyond - answering all questions we had and making our sale stress free. We will definitely be using their services again if we need to in the future (to buy or sell) and are already recommending ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 02,2016
Minithumbup
Guy Russell
By:
Oct 02,2016
0 people found
this helpful
Who do you choose to hold your hand as you enter the Kentish Town property market: a smooth talking twenty something with all the usual estate agents' shallow knowledge and clichés or someone steeped in two decades of buying and selling in this part of town? The answer to this rhetorical question is Guy Russell who, while we're on the subject of clichés, has probably forgotten more about the property market in the area than most of his more callow competitors know....
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Was this helpful? Yes
Sep 20,2016
Minithumbup
Wilson Muir
By:
Sep 20,2016
0 people found
this helpful
I both sold and bought recently via Salter Rex Kentish Town as part of what became a very long chain. That it did not break is almost entirely due to the effort and skills of Wilson Muir, who went far beyond the call of duty to keep us all informed of the progress (and delays). He showed tenacity, diplomacy and constant optimism when many might have given up thinking it was too complicated....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Sep 12,2016
0 people found
this helpful
I have recently both bought and sold through Salter rex and could not fault the service both Guy and Wilson delivered from the Kentish Town office. From beginning to end the experience was really made easy by them. I found all the staff at Salter Rex professional and friendly, quick to respond to an inquires I had, really efficient at keeping me up to date with progress and diligent in ensuring that all aspects of the sale and purchase ran as smoothly as possible. I wouldn't hesitate to recomm...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 24,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Jul 24,2016
0 people found
this helpful
We could not rate Wilson and Guy more highly. They found a great buyer for our flat and regularly kept us informed about the progress of the sale. They also went out of their way to help us find a property to move to (we managed to get another property through someone else) and advised us on the best price for what we were purchasing. Seriously great customer service....
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Comment on agent fees
The fees were very reasonable considering the great service they gave
Was this helpful? Yes
May 06,2016
Minithumbup
Wilson Muir
Guy Russell
By:
May 06,2016
0 people found
this helpful
My experience in dealing with Wilson and Guy was extremely positive. We sold our flat and bought our new home with them - it was a difficult chain situation with a lot of personalities involved, Wilson's management of the whole process was beyond the call of duty. Their professionalism was exceptional and as a buyer and seller I was so grateful we decided to use them as as their knowledge and extensive experience of the market, process and people was invaluable. Efficient, effective, as well as...
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Comment on agent fees
Competitive and reasonable.
Was this helpful? Yes
Apr 06,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Apr 06,2016
0 people found
this helpful
Cannot recommend Salter Rex highly enough. From the very start, they were helpful, personable and answered all of our questions. As nervous first time buyers, Wilson helped to guide us through a protracted sale (which took nearly a year to complete due to circumstances beyond their control), often going out of his way to help clear hurdles that were in the way. Wilson (and, when Wilson was out of office, Guy) was extremely responsive by both phone and email. Wilson was an effective liaison be...
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Was this helpful? Yes
Mar 11,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Mar 11,2016
0 people found
this helpful
I am extremely grateful for the service provided by Wilson during the purchase of my property. Being my first property purchase he was patient with all my questions and was able to recommend an excellent solicitor. Most importantly, there were numerous issues within the chain and he continually chased up various unanswered queries and kept me up to date throughout the lengthy process. I would recomment both Wilson and Guy for their professionalism and expertise....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Mar 07,2016
0 people found
this helpful
Wilson and Guy have been tremendously helpful in selling our flat (and finding us a new one). The service was spotless from the initial consultation where Guy provided a realistic valuation based on comparable sales, the viewings they organised on our sale, the viewings that led to our own purchase but most importantly the support they provided between acceptance and exchange. They process was very difficult due to delays up the chain (and an incompetent solicitor) and Wilson made numerous calls...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 02,2016
Minithumbup
Guy Russell
By:
Mar 02,2016
0 people found
this helpful
We are hugely grateful to Guy for his efforts in his incredibly successful marketing efforts and mediation skills to get our sale completed. Guy has a valuable attribute in this sector: an open predilection against talking up prices only for properties to languish unsold on his books for months. Before the property was marketed online, he had arranged a viewing and an offer came in from people on his books who were looking out for properties on our road. When given a nudge they then increased ...
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Comment on agent fees
Excellent, relatively speaking...
Was this helpful? Yes
Jan 22,2016
Minithumbup
Chris Michael
By:
Jan 22,2016
0 people found
this helpful
We just moved in to a great rented flat in Tufnell Park. Chris helped us through the whole process - from viewing to moving in and was always very professional, kind and willing to help. Compared to some of the other (much more pushy and obnoxious) estate agents we had dealt with, Chris was such a breath of fresh air, and the whole process was very smooth. It should be noted that we also have a really wonderful landlord, who looks after everything we needed (maintenance and ongoing issues do not...
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Comment on agent fees
Average fees, explained very simply and easily.
Was this helpful? Yes
Jan 21,2016
Minithumbup
Wilson Muir
Guy Russell
By:
Jan 21,2016
0 people found
this helpful
I cannot praise both Wilson and Guy enough for the exemplary service provided in the sale of my property. These guys made a very difficult sale run as smoothly as they could and were there to help solve any issues that arose. For too often estate agents get a bad name, Wilson and guy are a real pleasure to deal with....
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Comment on agent fees
The agent fees are the norm, and on this sale they earn't it.
Was this helpful? Yes
Nov 27,2015
Minithumbup
Chris Michael
Andy Antoniou
By:
Nov 27,2015
0 people found
this helpful
Chris Michael is an excellent lettings agent in a space crowded with people just trying to take advantage. Chris was very helpful and patient and kept us informed fully throughout the process. Having been exhausted by experiences with other agents, within minutes of stepping into Salter Rex, Chris had us out with Andy Antoniou (a very nice and charming guy) viewing two flats, one of which we took. Within two weeks of our viewing with Andy, we now are settling into our lovely new home and couldn'...
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Comment on agent fees
The fees were more than fair for the excellent service.
Was this helpful? Yes
Nov 26,2015
Minithumbup
Guy Russell
Wilson Muir
By:
Nov 26,2015
0 people found
this helpful
Both Guy and Wilson were extremely helpful in assisting us with the purchase of our property. They were extremely friendly and polite and would often go out of their way to work through any issues that arose during the purchase process. They were an effective liaison between us and the vendors and were very balanced in their approach to the two parties. They were very responsive, both by email and by phone. I have every confidence in them and I would highly recommend them as estate agents....
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Was this helpful? Yes
Nov 19,2015
Minithumbup
Chris Michael
By:
Nov 19,2015
0 people found
this helpful
Working with Salter Rex was fantastic!! We secured our dream property thanks to Chris and his over and above effort. He personally had us sit down with the land lady because he knew she was so nervous about tenants. He worked so hard for us and we could not be happier!! Furthermore, the house has been wonderful so far and it is lovely to have such a local agent who knows the area so well. I completely recommend Salter Rex, both Hampstead and Kentish Town!!!...
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Comment on agent fees
The fees were more than reasonable and Chris went above and beyond the fees to help us get this house.
Was this helpful? Yes
Nov 16,2015
Minithumbup
Zack Pilais
By:
Nov 16,2015
0 people found
this helpful
Have been dealing with Salter Rex for several years now following a bad experience with another estate agent and would recommend the firm wholeheartedly. Most recently I have been working with Zack dealing with a difficult situation with a tenant. Throughout the process I was very impressed by his professionalism, sensitivity, common sense and sound advice in dealing with both me and the tenant to resolve the situation....
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Oct 28,2015
Minithumbup
Wilson Muir
Guy Russell
By:
Oct 28,2015
0 people found
this helpful
Estate agents generally don't top Christmas card lists, but Wilson and Guy at Salter Rex might make you reconsider the often unmerited bad press their profession receives. From the beginning of the process right through to the end, they were upfront, competent, honest and badgered away relentlessly, and with patient tenacity, to get the complicated sale completed. The phrase "on the ball" suits them well. I have nothing but praise for their excellent, efficient service. There are ma...
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Was this helpful? Yes
Oct 27,2015
Minithumbup
Wilson Muir
Guy Russell
By:
Oct 27,2015
0 people found
this helpful
We just bought a property (our first) using Salter Rex. Our main contact was Wilson - he was responsive, reasonable and helpful throughout (very flexible with viewing times and surveys etc.) and was proactive in helping the transaction progress. Overall excellent service from both Wilson and the rest of the team, and would definitely recommend....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £370,000
  • Max: £2,500,000

Letting
  • Min: £0
  • Max: £0



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21 3 63 9 48 0 41 1 9 15
David heasman - upload your photo David heasman
2 reviews

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Ted Standley - upload your photo Ted Standley
5 reviews

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Guy Russell - upload your photo Guy Russell
61 reviews

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Wilson Muir - upload your photo Wilson Muir
54 reviews

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Chris Michael - no image available Chris Michael
lettings manager
83 reviews

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Adam Kimberley - upload your photo Adam Kimberley
1 reviews

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Andy Antoniou - upload your photo Andy Antoniou
4 reviews

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Nadir Hashim - upload your photo Nadir Hashim
2 reviews

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Ben Preko - upload your photo Ben Preko
2 reviews

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Gaji ullah - upload your photo Gaji ullah
3 reviews

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Ted Stanley - upload your photo Ted Stanley
1 reviews

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Peter O'Reilly - upload your photo Peter O'Reilly
1 reviews

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Saqib Riaz - upload your photo Saqib Riaz
1 reviews

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4 reviews

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Elisabeth Blanchet - upload your photo Elisabeth Blanchet
1 reviews

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1 reviews

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2 reviews

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