• Lisa Royle
    Lisa Royle
  • Stewart Kay
    Stewart Kay
  • Caroline ODea
    Caroline ODea
  • Katherine Taylor
    Katherine Taylor
  • Joanne Kimber
    Joanne Kimber
  • Fran Whittle
    Fran Whittle
With our newly established, aspirational office dating 2008 being filled with a wealth of experience and knowledge, in both residential sales and lettings, you are assured to receive an efficient package that doesnt just pride itself on results but also on service.
Ryder & Dutton

132 Yorkshire Street Rochdale
Greater Manchester
OL16 1LD

01706 356402

Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
this helpful
As a Landlord, I've always found Katherine to be very professional in her work, but also have a very friendly manner. Great combination....
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Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Caroline dealt with the re letting of the rental property very professionally, making sure that the new tenant was thoroughly checked for suitability and financial stability. She kept us informed at all times....
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Comment on agent fees
good
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
Excellent service throughout. Caroline was extremely helpful and informative from the start. Fran was always welcoming and polite when calling in....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
Lisa was really helpful throughout, she kept us informed and she made sure our interests as vendors were maintained. She made the whole process less stressful. Both me and my husband rate her high and would recommend her to anybody seeking for a good honest and reliable agent ....
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By: Stewart Kay
Mar 22, 2017
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Thank you for such an amazing review. All the staff at Ryder & Dutton pride themselves on offering exceptional customer service and i'm really pleased you and Richard feel you have received this. All the team here want to wish you the very best for the future and if you ever require our assistance again, please do not hesitate to get in touch. ...
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
The whole process of being a first time buyer was made much easier by Lisa at Ryder and dutton. Always available to help and easily contactable if there was ever a problem...
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Comment on agent fees
No agent fees
Was this helpful? Yes
By: Stewart Kay
Mar 22, 2017
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Thank you for the review Nick, we are really pleased to hear as a first time buyer you felt the whole process was made easier by ourselves, this is what we stride to do for every client, each and every day. We hope you have settled into your new home and are on hand for any further help or questions you may have. ...
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Great service from Lisa, Fran and Andy. No problems, nice and easy, kept well informed. We can't wait to get the keys now. Thank you....
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By: Stewart Kay
Mar 22, 2017
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Thank you for the review Craig, not long to go now until you can have your keys to your new home. ...
Mar 11,2017
Minithumbup
By:
Mar 11,2017
0 people found
this helpful
The service we received was very good. Lisa was extreme helpful, friendly and kept us informed every step of the way....
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Comment on agent fees
Good
Was this helpful? Yes
By: Stewart Kay
Mar 22, 2017
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Thank you very much for the review Paul. We hope you're enjoying your new home and would be delighted to help you again if you ever require our service in the future. ...
Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Great costumer service and try all in there power to make sure any issues are fixed as soon as possible. Would definitely recommend using ryder and dutton again and Caroline and Katherine should be congratulated for there hard work they give to the business keep up the great work...
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Comment on agent fees
good
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
I have just recently purchased my new home from Ryder and Dutton. Stewart was very help with advice and accommodating. Lisa was extremely helpful and kept me Up to date, she was a great link between the vender and myself. Lisa was fantastic at enquiries and chasing up all the necesary parties. I would gladly have her act on my behalf as I know the timescales would be met as much as possible. Thank you....
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By: Stewart Kay
Mar 07, 2017
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Hi Jo, thank you very much for the review. Both myself and Lisa are really pleased the purchase went smoothly for you, and now you can enjoy your new home ready for the year ahead. If you ever require our help or assistance again in the future please feel free to contact the office. All the best. ...
Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Lisa handled the sale of my house, which completed on the 1st March 2017. Lisa has been professional throughout and has an approachable, friendly manner. Lisa and Fran kept me updated weekly or whenever a significant development occurred. We encountered several obstacles and stumbling blocks but they both went above and beyond all my expectations, working with agents and solicitors right down the chain to pull the exchange together. I'm genuinely delighted with the service and can't recommend Li...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Stewart Kay
Mar 03, 2017
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Thank you very much for the kind words and wonderful review Leanne. All the team are delighted we have managed to pull the sale together for you and now finally you can start to enjoy your new surroundings! Thank you for your time and patience Leanne, it's been a pleasure dealing with you. Good luck and all the best for the future. ...
Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Katherine is an excellent agent and has helped tremendously with getting house in order for prospective tenants. Extremely helpful and deligent....
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Many thanks for the help of Stewart initially as our first point of contact with Ryder & Dutton, he was very professional and we felt comfortable with how he represented the agent. Then Lisa Royle has been great keeping us informed every step of the way through the sale of our house. Highly recommended....
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Comment on agent fees
The fees were slightly higher than other quotes we had but I felt they came across more professional so this gave me confidence they could deliver
Was this helpful? Yes
By: Stewart Kay
Mar 01, 2017
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Hi Lisa, thank you very much for the kind words, it's always rewarding to hear our clients have had a good service from us. Everyone in the office wants to wish you and Andy all the best in your new adventure in the South West! ...
Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
this helpful
I have have bought properties from this agent for years and Lisa is absolutely fantastic at her job always returns calls and as soon as you put a offer forward Lisa follows it through to make a sale happen which is good for the seller and the buyer I love dealing with ryder & dutton because things always go smooth This is down to how dedicated Lisa and fran are Thank you and keep up the good work Hope to be buying from you soon...
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Comment on agent fees
Good
Was this helpful? Yes
By: Stewart Kay
Mar 01, 2017
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Thanks for the review Geoff, the staff always enjoy dealing with you and are on hand to help you again in any future purchases with ourselves. All the best. ...
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
I have been very impressed with the way Lisa kept me informed all through from first seeing the house to the exchanging of contracts, even though we weren't her clients she helped us through the whole process....
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By: Stewart Kay
Mar 01, 2017
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Hi Betty, thank you very much for the kind words. Lisa and everyone here are always happy to help with any part on the selling/buying process. We hope you have settled into your new home and want to wish you all the best for the future. Please feel free to get in contact if you ever require our services. ...
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
It was very fast all the process. Caroline is very professional, efficient and nice. Thank you for all the help....
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Comment on agent fees
A little expensives
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Incredibly efficient service and understanding of our position as first time renters. Great property with great landlords and we have been given a significant sense of security....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Lisa at Ryder and Dutton gave a very good after sales service, we were kept fully informed of every step of our purchase....
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By: Stewart Kay
Feb 25, 2017
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Thank you for the review Lynn, we hope you and David have settled into your new home. Please contact us if you ever require our service again the future. All the best. ...
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Very efficient , professional and approachable. They are both a credit to Ryder & Dutton. Thank you thank you thank you thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Katherine Taylor
Mar 02, 2017
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Thanks for taking the time to leave a review Kate it's very much appreciated we are happy that we could turn this around so quickly for you and if we can be of any further assistance please don't hesitate to contact us. ...
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Katherine has been helping with the management of my property for nearly two years now and has always been very helpful. She regularly replies to my emails outside of her working hours and has always gone above and beyond what would be reasonably expected of her....
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Comment on agent fees
Fees are OK.
Was this helpful? Yes
By: Katherine Taylor
Mar 02, 2017
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Thanks Alex for your kind words it's a pleasure to work along side you with the management of your property and as always if I can help at all please don't hesitate to contact me. Katherine. ...
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Been with Ryder and Dutton for around 2 years and had a great experience. Any problems were dealt with instantly and personally and staff were always happy to help out. The deposit return and any admin based activity was really efficient. Had bad experiences with estate agents in the past and fees charged anywhere and everywhere but all of these were really fair and I never felt cheated....
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Comment on agent fees
The fees are standard of the industry and clearly stated.
Was this helpful? Yes
By: Katherine Taylor
Mar 02, 2017
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Hi Ellen thankyou for taking the time to leave a review we are pleased that we could help you and would like to wish you well in your new home. ...
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Comms generally good although a proactive weekly update of tenancy status during new agreements would be good if actions are still pending e.g. reference approvals, etc....
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Comment on agent fees
Slightly higher than others in the area.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
I thought Fran was very helpful and kept me up to date with news regarding the purchase of the property. Very pleased with the outcome. Thanks!...
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By: Stewart Kay
Feb 08, 2017
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Thank you very much for the review Mr Gollcher, we hope you have settled into your new home and if you ever require our assistance again in the future, please do not hesitate to get it touch. ...
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
We thought Lisa was very helpful and kept us up to date with news regarding the purchase of the property. We were pleased with the level of service received....
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By: Stewart Kay
Feb 08, 2017
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Thank you for the review Estelle, we hope you and Richard are enjoying your new home. All the team want to wish you all the best for the future, and if you ever require our assistance, we would be more than happy to help. ...
Feb 07,2017
Minithumbdown
By:
Feb 07,2017
0 people found
this helpful
I am a Landlord that gave this company notice that I was going to stop using them via a letter. They are denying receiving the letter and are trying to get another 3 months management fees from me. Having used this company for over 2 years they have shown little loyalty towards me. AVOID AT ALL COSTS....
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Comment on agent fees
Expensive, I have to chase them to carry out inspections on my property. Hence I am running it myself from now on.
Was this helpful? Yes
By: Caroline O Dea
Feb 08, 2017
View all comments (1)
Good Morning I believe that my manager has been in touch with you and that this has now been discussed and resolved. ...
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Without hesitation I'd recommend Caroline to assist in letting out your property. A mix of experience, knowledge, customer focus and patience. Many thanks...
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Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
Caroline O Dea was very, professional and amenable she endeavoured to solve any problems and queries, quickly and efficiently. This is the first time I have rented a property, some other agencies were brusque and impatient Caroline was neither....
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Comment on agent fees
I found the fees in comparison to some other agencies, reasonable.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
great service from Caroline and Katherine in securing a quick turn round for a new tenant at 6 Eastway.very pleased....
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Comment on agent fees
good
Was this helpful? Yes
By: Katherine Taylor
Mar 02, 2017
View all comments (1)
Thankyou for taking the time to leave a review this is greatly appreciated and if we can help at all in the future please don't hesitate to contact us. ...
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Very positive experience with Katherine. Helpful and polite. She answers all the questions and was replying quickly for my emails. Would definitely recommend....
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By: Katherine Taylor
Jan 24, 2017
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Thankyou for taking the time to leave a review Ewa it was a pleasure to help and I hope your happy in your new home. ...
Jan 21,2017
Minithumbup
By:
Jan 21,2017
0 people found
this helpful
Extremely good service from the offset. Leanne Green the letting valuer was very helpful and knowledgeable as this is my first time letting a property. Once advertised on the 20/12/17 the property was passed over to Caroline O'Dea, and a tenant moved in on the 20/1/17. Four weeks from start to finish, in the middle of the busy Christmas and New Year period. Great work thank you....
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Comment on agent fees
The fees are exceptionally reasonable, you definetly get what you pay for.
Was this helpful? Yes
Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Although we were disappointed with the way the first tenancy ended and in the condition of the property on vacation by the tenant we are satisfied with the way Ryder and Dutton dealt with the situation. Katherine Taylor was extremely competent and efficient. She organized everything needed to get the property up to the standard needed for reletting. New tenants were then found with the minimum delay considering that this was happening over the Christmas period. Very happy and satisfied with Ryd...
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Comment on agent fees
good
Was this helpful? Yes
By: Katherine Taylor
Jan 24, 2017
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Thankyou for taking the time to leave a review I am pleased that you are happy with the service provided and we will continue to maintain this for you. ...
Areas covered
  • OL11
  • OL12
  • OL15
  • OL16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,500
  • Max: £575,250

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 1 34 2 80 0 91 4 4 0
Lisa Royle Lisa Royle
Senior Negotiator
135 reviews

About Lisa I am a dedicated member of the Ryder and Dutton team with over 11 years of experience within the company, I can offer warm friendly advice from going on the market right through to completion. View full profile
Stewart Kay Stewart Kay
Manager
15 reviews

About Stewart A qualified associate member of the Royal Institute of Chartered Surveyors, I am a hard working, motivated individual who prides himself on giving his clients accurate and honest advice with a vast kn View full profile
Caroline ODea Caroline ODea
Portfolio Manager
123 reviews

About Caroline No description set View full profile
Katherine Taylor Katherine Taylor
Inventory Clerk and Accompanied Viewer
109 reviews

About Katherine No description set View full profile
Joanne Kimber Joanne Kimber
Inventory Clerk & Accompanied Viewer
14 reviews

About Joanne No description set View full profile
Fran Whittle Fran Whittle
Residential Estate Agent
18 reviews

About Fran No description set View full profile

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Fees

No fees set.
Last updated at 2:53 PM 14/04/2014 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:53 PM 14/04/2014 by allAgents

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