• Lisa Royle
    Lisa Royle
  • Stewart Kay
    Stewart Kay
  • Caroline ODea
    Caroline ODea
  • Katherine Taylor
    Katherine Taylor
  • Joanne Kimber
    Joanne Kimber
  • Fran Whittle
    Fran Whittle
With our newly established, aspirational office dating 2008 being filled with a wealth of experience and knowledge, in both residential sales and lettings, you are assured to receive an efficient package that doesnt just pride itself on results but also on service.
Ryder & Dutton

132 Yorkshire Street Rochdale
Greater Manchester
OL16 1LD

01706 356402

Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
It was very fast all the process. Caroline is very professional, efficient and nice. Thank you for all the help....
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Comment on agent fees
A little expensives
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Incredibly efficient service and understanding of our position as first time renters. Great property with great landlords and we have been given a significant sense of security....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Lisa at Ryder and Dutton gave a very good after sales service, we were kept fully informed of every step of our purchase....
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Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Very efficient , professional and approachable. They are both a credit to Ryder & Dutton. Thank you thank you thank you thank you...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Katherine has been helping with the management of my property for nearly two years now and has always been very helpful. She regularly replies to my emails outside of her working hours and has always gone above and beyond what would be reasonably expected of her....
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Comment on agent fees
Fees are OK.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Been with Ryder and Dutton for around 2 years and had a great experience. Any problems were dealt with instantly and personally and staff were always happy to help out. The deposit return and any admin based activity was really efficient. Had bad experiences with estate agents in the past and fees charged anywhere and everywhere but all of these were really fair and I never felt cheated....
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Comment on agent fees
The fees are standard of the industry and clearly stated.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Comms generally good although a proactive weekly update of tenancy status during new agreements would be good if actions are still pending e.g. reference approvals, etc....
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Comment on agent fees
Slightly higher than others in the area.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
I thought Fran was very helpful and kept me up to date with news regarding the purchase of the property. Very pleased with the outcome. Thanks!...
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By: Stewart Kay
Feb 08, 2017
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Thank you very much for the review Mr Gollcher, we hope you have settled into your new home and if you ever require our assistance again in the future, please do not hesitate to get it touch. ...
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
We thought Lisa was very helpful and kept us up to date with news regarding the purchase of the property. We were pleased with the level of service received....
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By: Stewart Kay
Feb 08, 2017
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Thank you for the review Estelle, we hope you and Richard are enjoying your new home. All the team want to wish you all the best for the future, and if you ever require our assistance, we would be more than happy to help. ...
Feb 07,2017
Minithumbdown
By:
Feb 07,2017
0 people found
this helpful
I am a Landlord that gave this company notice that I was going to stop using them via a letter. They are denying receiving the letter and are trying to get another 3 months management fees from me. Having used this company for over 2 years they have shown little loyalty towards me. AVOID AT ALL COSTS....
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Comment on agent fees
Expensive, I have to chase them to carry out inspections on my property. Hence I am running it myself from now on.
Was this helpful? Yes
By: Caroline O Dea
Feb 08, 2017
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Good Morning I believe that my manager has been in touch with you and that this has now been discussed and resolved. ...
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
Without hesitation I'd recommend Caroline to assist in letting out your property. A mix of experience, knowledge, customer focus and patience. Many thanks...
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Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
Caroline O Dea was very, professional and amenable she endeavoured to solve any problems and queries, quickly and efficiently. This is the first time I have rented a property, some other agencies were brusque and impatient Caroline was neither....
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Comment on agent fees
I found the fees in comparison to some other agencies, reasonable.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
great service from Caroline and Katherine in securing a quick turn round for a new tenant at 6 Eastway.very pleased....
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Comment on agent fees
good
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Very positive experience with Katherine. Helpful and polite. She answers all the questions and was replying quickly for my emails. Would definitely recommend....
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By: Katherine Taylor
Jan 24, 2017
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Thankyou for taking the time to leave a review Ewa it was a pleasure to help and I hope your happy in your new home. ...
Jan 21,2017
Minithumbup
By:
Jan 21,2017
0 people found
this helpful
Extremely good service from the offset. Leanne Green the letting valuer was very helpful and knowledgeable as this is my first time letting a property. Once advertised on the 20/12/17 the property was passed over to Caroline O'Dea, and a tenant moved in on the 20/1/17. Four weeks from start to finish, in the middle of the busy Christmas and New Year period. Great work thank you....
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Comment on agent fees
The fees are exceptionally reasonable, you definetly get what you pay for.
Was this helpful? Yes
Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Although we were disappointed with the way the first tenancy ended and in the condition of the property on vacation by the tenant we are satisfied with the way Ryder and Dutton dealt with the situation. Katherine Taylor was extremely competent and efficient. She organized everything needed to get the property up to the standard needed for reletting. New tenants were then found with the minimum delay considering that this was happening over the Christmas period. Very happy and satisfied with Ryd...
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Comment on agent fees
good
Was this helpful? Yes
By: Katherine Taylor
Jan 24, 2017
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Thankyou for taking the time to leave a review I am pleased that you are happy with the service provided and we will continue to maintain this for you. ...
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
The customer service was excellent and all information was explained clear and all instructions and responses were given on time. I am very happy with the service I have received....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
I was happy with the customer service provided by Fran, she was very helpful and dealt with the whole process application at a good fast pace to get the property purchase completed throughout the the duration. Lisa was also helpful on the day of collecting the house keys. Both staff members were very welcoming and easy to speak to and had a cheerful outlook while being professional. I would recommend these two staff members to anybody else looking to buy/ sell and I look forward to visiting them...
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Comment on agent fees
Good
Was this helpful? Yes
By: Stewart Kay
Jan 19, 2017
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Thank you for the review Abdul, we look forward to dealing with you again in future. ...
Jan 14,2017
Minithumbup
By:
Jan 14,2017
1 people found
this helpful
Fran was very quick and efficient when dealing with my paperwork. She has been a huge help and was great in every aspect. Thank you very much...
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By: Stewart Kay
Jan 16, 2017
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Thank you for the review Mr Khan, best wishes for the future and please call us if you ever require our service. ...
Jan 14,2017
Minithumbup
By:
Jan 14,2017
1 people found
this helpful
Ryder & Dutton, particularly Lisa Royal offered a first class service when we sold our property. We had tried to sell with other agents over a number of years & this did not stop Ryder & Dutton offering their positive influence & advice. I would recommend Ryder & Dutton to any prospective sellers. Lisa was fantastic & professional throughout our sale & offered plenty of advice & assistance. A big thank you all round....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
By: Stewart Kay
Jan 16, 2017
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Thank you very much for the review Louise, we are all really pleased we got you there in the end, none more so than Lisa! All the best in your new home. ...
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
My first time purchasing a property. Lisa provided an excellent service, was very helpful and efficient in answering any queries. Great communication made the whole process a lot easier....
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Comment on agent fees
Good
Was this helpful? Yes
By: Stewart Kay
Jan 16, 2017
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Thank you for the review Miss Akram, Lisa said it's been a pleasure dealing with you and she hopes you have settled into your new home. ...
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Very professional and very helpful towards me always kept in contact with me and kept me up to date with my application and was always there to answer questions....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
I feel that Caroline has ensured a very smooth process for us, from beginning to end. We have been updated throughout and the process was very quick. References reasonably priced and we couldn't be happier to be moving into a beautiful home. Thanks Caroline!...
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Comment on agent fees
Fees are reasonably priced and I particularly like how the admin fees are separate from the referencing fees- there are no hidden fees!
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Lisa was a great help, she was very efficient and professional. The property I purchased went through very smoothly. I don't think with out her expertise that the purchase would have been completed in 20 days....
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Comment on agent fees
Good
Was this helpful? Yes
By: Stewart Kay
Jan 16, 2017
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Thank you for the review Mr Hussain, I hope all is going well with the refurbishment and please call us if you ever require our service. ...
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
I can't fault the service Lisa provided as we bought a house which had been sold through Ryder and Dutton. She was always helpful, always responded to our calls/questions quickly and even after the sale continued to answer any queries we had as we settled in. I would highly recommend her and this branch as a whole....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
I've used Ryder and Dutton before and have always found them to be professional and really helpful. Lisa managed my latest purchase and was fantastic as usual. Thanks...
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Comment on agent fees
I was buying so had no fees to pay.
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
We moved in close to Christmas and had a few teething problems with not knowing how to work the heating and the oven wasn't working. Caroline has been a star sorting out the problems for us quickly and efficiently. Really happy with the service we have received Thank you...
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Comment on agent fees
Fees were quite a bit higher than I have previously paid.
Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Lisa contacted me on a regular basis and kept me updated on the progress of my sale and purchase nothing was too much trouble, she liased with the solicitors involved to ensure all parties were fully informed this meant we had a speedy and seamless move...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Stewart Kay
Dec 22, 2016
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Thank you for the review Mandy, don't forget to send us some photos once the house has been refurbished! Have a fantastic Christmas and New Year. ...
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
I have to praise Lisa for her strong communication to me. Also explaining all the processes to me. Additionally a massive thanks for her understanding of the clients. More importantly the re-assurance and support was much appreciated. Many thanks....
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Was this helpful? Yes
By: Stewart Kay
Dec 22, 2016
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Thank you for the very kind words Vish, Lisa said it was a pleasure dealing with you and if you need our assistance again in the future please do not hesitate to get in touch. Merry Christmas ...
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
I am very happy with the rental management service delivered through Caroline O'Dea and Katherine Taylor. They are always pleasant to deal with and very professional....
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Comment on agent fees
I think the fees at the current rate are fair for what is included.
Was this helpful? Yes
By: Katherine Taylor
Dec 21, 2016
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Thank you for taking the time to leave a review we are pleased that you are happy with the service provided , all the best for the New year. ...
Areas covered
  • OL11
  • OL12
  • OL15
  • OL16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,500
  • Max: £575,250

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 1 32 2 77 0 85 4 4 0
Lisa Royle Lisa Royle
Senior Negotiator
126 reviews

About Lisa I am a dedicated member of the Ryder and Dutton team with over 11 years of experience within the company, I can offer warm friendly advice from going on the market right through to completion. View full profile
Stewart Kay Stewart Kay
Manager
13 reviews

About Stewart A qualified associate member of the Royal Institute of Chartered Surveyors, I am a hard working, motivated individual who prides himself on giving his clients accurate and honest advice with a vast kn View full profile
Caroline ODea Caroline ODea
Portfolio Manager
120 reviews

About Caroline No description set View full profile
Katherine Taylor Katherine Taylor
Inventory Clerk and Accompanied Viewer
105 reviews

About Katherine No description set View full profile
Joanne Kimber Joanne Kimber
Inventory Clerk & Accompanied Viewer
14 reviews

About Joanne No description set View full profile
Fran Whittle Fran Whittle
Residential Estate Agent
14 reviews

About Fran No description set View full profile

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Fees

No fees set.
Last updated at 2:53 PM 14/04/2014 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:53 PM 14/04/2014 by allAgents

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