• Lisa Royle
    Lisa Royle
  • Lewis McLarty
    Lewis McLarty
  • Caroline ODea
    Caroline ODea
  • Katherine Taylor
    Katherine Taylor
  • Joanne Kimber
    Joanne Kimber
With our newly established, aspirational office dating 2008 being filled with a wealth of experience and knowledge, in both residential sales and lettings, you are assured to receive an efficient package that doesnt just pride itself on results but also on service.
Ryder & Dutton

132 Yorkshire Street Rochdale
Greater Manchester
OL16 1LD

01706 356402
Jul 25,2017
Minithumbup
Lisa Royle
Fran Whittle
By: 'Leanne'
Jul 25,2017
0 people found
this helpful
We have had nothing but excellent support from Fran at first, then the wonderful Lisa. She has put up with a lot of calls from me during this process and also been in constant contact with me. I thank her for her personal service. Can't wait for our new house and I thank Lisa for being a huge part of it. Thanks x...
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By: Lisa Royle
Jul 26, 2017
View all comments (1)
Thank you Leanne for the lovely review, I look forward to meeting you to collect your keys. ...
Jul 25,2017
Minithumbup
Lisa Royle
By: 'Becci'
Jul 25,2017
0 people found
this helpful
I would highly recommend Ryder and dutton as I have found them to be very professional and always kept me up to date with every step of the process. I would like to say a special thank you to Lisa as I know this has be a difficult chain due to my own purchase, but though out it all, Lisa went beyond her own duties to try and get answers for me and I really do appreciate it. Thanks for everything Becci whiteside...
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Comment on agent fees
I think the fees are very reasonable. As I know they put in a lot of effort to get me a lot of viewings and helped me to sell my house in a short period of time. Even after we had accepted an offer Ryder and dutton always kept in touch with weekly updates.
Was this helpful? Yes
By: Lisa Royle
Jul 26, 2017
View all comments (1)
Thanks for the lovely review! We really appreciate your comments and I'm so happy everything went through. ...
Jul 25,2017
Minithumbup
Lisa Royle
By: 'John'
Jul 25,2017
0 people found
this helpful
Fantastic support and help to help complete a beautiful house purchase when all else seemed to be against me Many thanks...
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By: Lisa Royle
Jul 26, 2017
View all comments (1)
Thank you for the kind words we got there in the end, I hope you enjoy your new home. ...
Jul 19,2017
Minithumbup
Lisa Royle
By: 'Sandra'
Jul 19,2017
0 people found
this helpful
Excellent help with the sale. The feedback on how the sale was going was also excellent. Every week without fail Lisa would telephone to let us know how things where going. sometimes more often if she had anything to tell us. Lovely friendly and very efficient person....
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Comment on agent fees
good
Was this helpful? Yes
By: Lisa Royle
Jul 19, 2017
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Thank you for taking time out to write a review Sandra I wish you all the very best in your new home. ...
Jul 17,2017
Minithumbup
Caroline ODea
By: 'Nat'
Jul 17,2017
0 people found
this helpful
Very helpful dealt with the rental of my property and finding a tenant very fast. Would recommend them and use caroline& ryder again....
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Comment on agent fees
ok
Was this helpful? Yes
Jul 12,2017
Minithumbup
Katherine Taylor
Caroline ODea
By: 'Landlord'
Jul 12,2017
0 people found
this helpful
Thank you to Katherine and Caroline for all their help and advice with the recent refurbishment and relet of our rental property; we appreciated it all....
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Comment on agent fees
The monthly fee agent fee is a high percentage, however Ryder and Dutton do sort all issues and deal with any letting or tenant problems for us; taking away the time consuming work and stress of letting a property.
Was this helpful? Yes
By: Katherine Taylor
Jul 12, 2017
View all comments (1)
Thanks for the kind review it has been a pleasure to work with you and get the property looking great and finding new tenants for you. ...
Jul 07,2017
Minithumbup
Caroline ODea
Caroline ODea
By: 'Jenna'
Jul 07,2017
0 people found
this helpful
My process from start to end has been excellent with the help of Caroline no matter how busy she is she always finds the time to answer any queries you have an always contacts you back no matter how big or how small the question is the customer service I have received from this branch with Caroline an her team has been outstanding and I would recommend them to anyone. I'm excited to move in an get my keys on Monday....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 05,2017
Minithumbup
Lisa Royle
Lisa Royle
By: 'Zoe'
Jul 05,2017
0 people found
this helpful
Great service. Always had prompt responses to emails and I was kept well informed throughout the process. I would recommended the estate agents to a friend. Great service. Always had prompt responses to emails and I was kept well informed throughout the process. I would recommended the estate agents to a friend....
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Comment on agent fees
Unaware of fees
Was this helpful? Yes
By: Lisa Royle
Jul 05, 2017
View all comments (1)
Thank you Zoe I hope you enjoy your new home all the best. ...
Jul 03,2017
Minithumbup
Caroline ODea
By: 'Gillian Devine'
Jul 03,2017
0 people found
this helpful
Caroline was fantastic in dealing with all my concerns and questions in a very personal and prompt manner. Very friendly and accommodating....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 30,2017
Minithumbup
Lisa Royle
By: 'Gareth'
Jun 30,2017
0 people found
this helpful
Th purchase process was made easy even when vendor caused complications, with regulars updates from Lisa over the phone. Thanks....
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By: Lisa Royle
Jun 30, 2017
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Thank you Gareth I will keep an eye out for that next project for you. ...
Jun 22,2017
Minithumbup
Lisa Royle
By: 'Chris Mason'
Jun 22,2017
0 people found
this helpful
Great communication throughout. Constant emails through the purchase keeping me informed step by step. Highly recommended Thank you Alisa for all your help...
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Comment on agent fees
Good
Was this helpful? Yes
By: Lisa Royle
Jun 22, 2017
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Thank you Chris, look forward to meeting you when you collect the keys. ...
Jun 15,2017
Minithumbup
Katherine Taylor
By: 'Nuala Noi'
Jun 15,2017
0 people found
this helpful
Katherine has been very helpful and professional in her dealings with myself and in showing prospective tenants around my property. I have every faith she will find me a good tenant soon!...
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
By: Katherine Taylor
Jun 25, 2017
View all comments (1)
Thanks Nula for the kind words I hope that we soon have a tenant lined up for you. ...
Jun 09,2017
Minithumbup
Katherine Taylor
By: 'Ian'
Jun 09,2017
0 people found
this helpful
After a number of changes I am pleased that Katherine has taken over the running of my account. She is efficient and very pleasant in manner. She has made herself familiar with the property...
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Comment on agent fees
Industry standard
Was this helpful? Yes
By: Katherine Taylor
Jun 25, 2017
View all comments (1)
Thanks you Ian for your comments it's pleasing to hear that your happy with the service I will endeavour to maintain this. Thanks again . ...
May 31,2017
Minithumbup
Lisa Royle
By: 'KATRINA'
May 31,2017
0 people found
this helpful
I am very happy with the services Lisa gave me she was very helpful from start to finish, and she always kept me informed with what was happening, Thank you,...
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2017
Minithumbup
Lisa Royle
By: 'Excellent process'
May 24,2017
0 people found
this helpful
Very good communication throughout sales process. Despite some setbacks which were not the fault of the agent, but contractual complexities with securing the mortgage, Lisa was always approachable, helpful and informative. Liaised with vendors and myself to provide very valuable expertise in sales and ensured that both parties were fully updated throughout the process from viewing to exchange. Would recommend highly - thanks Lisa!...
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By: Lisa Royle
May 24, 2017
View all comments (1)
Thank you for the kind words Adam good luck in your new home. ...
May 20,2017
Minithumbdown
Caroline ODea
By: 'Scarlett & Glenn'
May 20,2017
0 people found
this helpful
I am truly digusted in Ryder and duttons shocking customer service and lack of acknowledgment, service and maintanenence firstly they failed to contact me regarding the property I had applied for and paid 200 admin fees for them to follow up and keep in touch with me wich they failed to do so on many occasion after me taking time out to ring them continuously to try and find out what was going on regarding my property I finnally was told I had been accepted we then move in to the house and they ...
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By: Caroline O Dea
May 24, 2017
View all comments (1)
Good afternoon Scarlett and Glenn May I firstly express my sincere apologies that you feel this way , I pride myself on the customer service I provide and therefore was surprised to see this review. Whilst we try and assist all our tenants when moving into a property unfortunately we are unable to familiarize ourselves with the appliances in all our the properties under our management. However I am more than happy to address any problems you have and I have tried to contact you both this a ...
May 18,2017
Minithumbup
Lisa Royle
By: 'Mal Taylor.'
May 18,2017
0 people found
this helpful
After having a bad experience with another Rochdale Estate Agent, it was a relief to discover that Ryder and Dutton were what I hoped they would be, professional and attentive and thanks to Lisa Royle in particular. Not the cheapest Agents but there are some Horrendous ones out there offering services on a shoestring, beware!...
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Comment on agent fees
Little excessive I felt.
Was this helpful? Yes
By: Lisa Royle
May 19, 2017
View all comments (1)
Hi Malcom, thank you so much for your kind words, I'm glad you were happy with our service. If we can help in the future please let us know. ...
May 17,2017
Minithumbup
Fran Whittle
Lisa Royle
By: 'Bob Barlow'
May 17,2017
0 people found
this helpful
Our experience with the Rochdale Ryder&Dutton branch was pleasant from start to finish we mainly dealt with Fran Whittle who kept us up to date step by step which is reassuring to any prospective buyers , thank you Fran...
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Comment on agent fees
I only bought from this agent so I am not aware of there fees
Was this helpful? Yes
By: Fran Whittle
May 19, 2017
View all comments (1)
Thank you for such an amazing review. I'm happy you feel you had a good experience with ourselves. I wish you the very best for the future and if you ever require our assistance again, please do not hesitate to get in touch. ...
May 12,2017
Minithumbup
Katherine Taylor
By: 'R & C Dunkerley'
May 12,2017
0 people found
this helpful
Katherine has always dealt with our rental properties efficiently and responds promptly to any emails and/or queries. She oversees the properties with regard to ourselves and our tenants in a professional manner....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Katherine Taylor
Jun 25, 2017
View all comments (1)
Thanks for leaving your comments it's greatly appreciated and always a pleasure to help where possible. ...
May 10,2017
Minithumbup
Caroline ODea
Katherine Taylor
By: 'Christopher'
May 10,2017
0 people found
this helpful
Two properties managed by R&D both properties are checked on a regular basis. When issues have arisen, either with tennants queries or with the tennants themselves they have been addressed satisfactorily with suitable conclusions....
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Was this helpful? Yes
By: Katherine Taylor
Jun 25, 2017
View all comments (1)
Thank you for taking the time to comment on the service we provide it's always a pleasure to help. ...
May 05,2017
Minithumbup
Lisa Royle
By: 'Malc Mishy Marshall.'
May 05,2017
0 people found
this helpful
I have to say that Lisa was very helpful in all aspects of the sale of my property, the full experience was of total professionalism from the outset. I cannot fault the team there, even when things got complicated it was dealt with in a professional manner....
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Comment on agent fees
The fees are as all the local estate agents in the area.
Was this helpful? Yes
May 05,2017
Minithumbup
Lisa Royle
By: 'Judith M'
May 05,2017
0 people found
this helpful
I would definitely recommend Lisa Royle. I found her to be both friendly and professional and always kept me informed as to how the sale of my property was progressing. Very happy, thank you Lisa....
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2017
Minithumbup
Fran Whittle
Lisa Royle
By: 'Andy Smith'
May 04,2017
0 people found
this helpful
Very good information feed back from staff members even when the news was not good so I would like to say thank you for all your efforts My only gripe many many times could not get through to anybody on the phone however emails always answered very swiftly....
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Was this helpful? Yes
May 03,2017
Minithumbup
Caroline ODea
By: 'John'
May 03,2017
0 people found
this helpful
As usual, Caroline's been terrific. This flat (38 Lavenham Close, Bury) relet really quickly and I was kept informed throughout.Couldn't have asked for better, really....
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Comment on agent fees
All good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Lisa Royle
By: 'CG'
Apr 28,2017
0 people found
this helpful
I have been very pleased with the service i have received from R and D . I have had weekly updates from the office and my main link Lisa has done everything that she promised through out the time my house was on the market. I felt confident allowing the agents to show people round the house in my absence . Thank you Lisa and the team...
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Lisa Royle
By: 'Sue Saterlay'
Apr 27,2017
0 people found
this helpful
Lisa has been extremely professional, helpful and friendly throughout our entire purchase procedure. I would have no hesitation recommending Ryder & Dutton as an estate agent company. Many thanks Lisa for all your help in making this a very smooth purchase....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Lisa Royle
Katherine Taylor
By: 'Rochdaleguy'
Apr 25,2017
0 people found
this helpful
Excellent service, have helped me a lot when I had problems with a troublesome tenant. always willing to help and are always on the ball....
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Comment on agent fees
good
Was this helpful? Yes
Apr 23,2017
Minithumbup
Caroline ODea
Katherine Taylor
By: 'CBA'
Apr 23,2017
0 people found
this helpful
I was attended by Katherine who so me the flat. She arrived some minutes before our appointment and was very nice and helpful. After this I was in contact with Caroline who was in charge of administrative issues. She always contacted me quickly by phone every time she needed something. She was very attentive. The only issue is in regards email communication: it usually takes a couple of days to receive an answer. But still I am satisfied with the service they provided to me....
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Comment on agent fees
No comments
Was this helpful? Yes
Apr 22,2017
Minithumbup
Caroline ODea
By: 'Excellent service from a renewing customer'
Apr 22,2017
0 people found
this helpful
CRoline has been handling my property rental for about 18 months. In that time she has taken care of an unpaid rent case where the tenant vacated the property. Because I had the insurance with Ryder and Sutton, I didn't lose a penny in rent and all court costs were covered. Caroline dealt with all this and kept me informed throughout (stressfee for me!) I would recommend the insurance, a small price for the help you get. When any maintenance has needed doing, Caroline has organised this for me a...
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Comment on agent fees
Value for money
Was this helpful? Yes
Apr 13,2017
Minithumbup
Caroline ODea
By: 'Zahra'
Apr 13,2017
0 people found
this helpful
Caroline was great to work with. She was fast to respond to my queries and kept me informed through the process. I'm pleased I've chosen Ryder & Dutton to manage my property....
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Was this helpful? Yes
Areas covered
  • OL11
  • OL12
  • OL15
  • OL16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,000
  • Max: £575,250

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
49 1 36 3 89 0 98 4 5 0
Lisa Royle Lisa Royle
Senior Negotiator
154 reviews

About Lisa I am a dedicated member of the Ryder and Dutton team with over 11 years of experience within the company, I can offer warm friendly advice from going on the market right through to completion. View full profile
Lewis McLarty Lewis McLarty
Manager
41 reviews

About Lewis With a proactive approach and extensive local knowledge, I’ll always be on hand to assist in any aspect of your purchase or sale View full profile
Caroline ODea Caroline ODea
Portfolio Manager
136 reviews

About Caroline No description set View full profile
Katherine Taylor Katherine Taylor
Inventory Clerk and Accompanied Viewer
118 reviews

About Katherine No description set View full profile
Joanne Kimber Joanne Kimber
Inventory Clerk & Accompanied Viewer
14 reviews

About Joanne No description set View full profile

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Fees

No fees set.
Last updated at 2:53 PM 14/04/2014 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:53 PM 14/04/2014 by allAgents

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