• Alice Powell
    Alice Powell
  • Helen Norman
    Helen Norman
  • Jeannette Schofield
    Jeannette Schofield
  • Angela McGinty
    Angela McGinty
  • Susan Francis
    Susan Francis
  • Rachael Howard-Cofield
    Rachael Howard-Cofield
  • Nathan Hill
    Nathan Hill
No description for branch.
Ryder & Dutton

68 Bank Street Rawtenstall, Rossendale
Lancashire
BB4 8EG

01706 227999

Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
Both Alice, who showed me the property and Rachael who has been dealing with my move and general introduction to the property have been wonderful. Friendly and open, and have shown consistent professionalism....
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Comment on agent fees
Fees are standard for the industry it seems, still a high amount, but for the service you get you cannot complain.
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Rachel worked hard for us in trying to rent our property. When issues arose, she kept us informed, and arranged meter top-ups and building contractors for us. We eventually decided to sell up by auction, and the sale went smoothly. Thank you...
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Comment on agent fees
Fees for managing letting OK, auctioneer fees high.
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Alice is a lovely lady to deal with. True to her word. Very impressed with the service. Thank you again....
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Comment on agent fees
Happy with the deal offered.
Was this helpful? Yes
Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Very efficient service, very friendly and helped me through the process of starting to rent out my property. Hope to have lots of viewings and great tenants....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
Angela was always polite, friendly and helpful. This was my first house purchase and she helped me through the process making it straight forward and easy for me. She kept me up to date at all times and I found this very reassuring. Would defintely use Ryder & Dutton / Angela in the future. Brilliant from the day of my first viewing to the day of completion. Thank you!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
I chose Ryder & Dutton to sell my house due to the friendliness the staff showed from the moment I walked through the door. I felt they were really committed to giving of their best. Nothing has been too much trouble. They did all the viewings for me as part of the service. I would definitely recommend them to anyone looking to buy or sell. Thank you so much!...
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Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
this helpful
Great service, really helpful and actually took an interest in selling the house unlike other estate agents. House sold quickly and would highly recommend....
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Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
Rachel and all of the staff have been extremely helpful and efficient in the successful letting of my two properties. I would highly recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Jannette was very efficient and kept me informed every step of the way. She contacted me and explained every thing to me...
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Comment on agent fees
good
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Very helpful and accommodating. As a company they were very thorough and professional in what is quite a stressful time. Would highly recommend them....
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Comment on agent fees
The same as most other agencies
Was this helpful? Yes
By: Alice Powell
Mar 03, 2017
View all comments (1)
Hi 'Miss Moneypenny'! I'm so glad that we could help you in what we do agree is an extremely stressful situation! I hope you are very happy in your new home! Thanks Alice ...
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Since starting the process, Alice has always been very profession in her approach to letting us know what was required of us as new landlords. I would definitely recommend Ryder & Dutton as letting agents!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alice Powell
Mar 03, 2017
View all comments (1)
Being a new Landlord can be daunting for many people, and I am really pleased that you felt that we let you know everything which you needed to know, and I hope that we can get you a tenant in for you very quickly! Thanks! Alice ...
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
All the staff at the Rawtenstall branch have been very helpful in the sale of our property. In particular Angela. Good contact and a very pleasant manner, which at such a stressful time is just what is needed. I would recommend them to anyone. Our property was not straight forward and their professionalism made it a lot easier to keep us informed at all times. Well done....
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Comment on agent fees
Fair and Reasonable
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
Very helpful, friendly, approachable and understanding. Thank you very much for everything. Very happy to help even when we pestered over little things....
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
i was treated with curtsy and taken threw the sail of my mums home when she went into a nursing home...
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Comment on agent fees
was what was stated spot on
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Excellent customer service, extremely helpful and always happy to answer any queries and assist with my tenant needs, I have had a bit of an issue with the council for HB and Rachael had helped me resolve this problem, just want to say a massive thanks!!...
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Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
From start to finish Jeannette was a great help, from answering questions and chasing up news on the progress of our purchase to the friendly, welcoming smile and thumbs up when we arrived on the big day to collect our keys! Thanks again for all of your help! Kieran & Megan...
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Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
0 people found
this helpful
Very polite and helpful member of staff who kept me informed on progress and feedback. Glad to have the house re-let....
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Comment on agent fees
Reasonable given current climate.
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
i would like to thank both jeannette and angela for all the help with regards to buying our new home to get back to rossendale. even with all the problems we were having to get the sale to the last furlong both jeannette and angela worked brilliantly right to the end. thankyou very much for a fantastic job and we would definitely recommend any one else who was wanting to sell or buy a property to come to ryder and dutton first. thankyou once again for getting us into our new home, we love it...
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Comment on agent fees
i was just buying so had no fees to pay so cannot comment on this, sorry.
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
I found Angela to be extremely personable, professional and very helpful. I would not hesitate to use her services again....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Very helpful service, nice people to deal with and quick to come back with any queries. The focus was on getting the right tenant not just filling the property. Very happy with this approach....
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Comment on agent fees
Good value
Was this helpful? Yes
By: Alice Powell
Mar 03, 2017
View all comments (1)
Hi Mr Guy! Sometimes waiting to get the right tenant in the property is much more important than getting any old person in immediately. Especially in your case I think we have found the perfect tenant! Thanks for your business! Kind regards, Alice ...
Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
Angela was a great help selling our home.She kept us up to date with how everything was progressing throughout.Extremly helpful....
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Comment on agent fees
Average fees for the area
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
The property we purchased was a 'corporate sale' , not as straight forward as usual , we probably wouldn't have pursued it further than our first offer had it not been for the reassurance and support we received from Angela McGinty and Paul Dale. Very professional throughout , they helped enormously and we now have exactly what we were looking for. Thank you...
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Comment on agent fees
N/a
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
This was a sale on behalf of an Estate; first-class professional service complicated as the sole executor was not Rossendale based...
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Comment on agent fees
less than main competitor
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
I can not praise Angela enough for all the care and attention she gave to make sure everything ran smoothly, one less thing to worry about with our big move to Australia, no question too small, just a naturally wonderful person and along with Paul and the rest of the team I can honestly say choosing Ryder &Dutton Rawtenstall branch was was of my better ideas so thank you....
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Comment on agent fees
The fees reflect the care package given.
Was this helpful? Yes
Jan 21,2017
Minithumbup
By:
Jan 21,2017
0 people found
this helpful
Angela is a professional individual. Angela, on many occasions, had been pro-active in moving along the sale where complications arose. Angela made phone calls on my behalf, where she could, with patience. Angela is most professional in her role as a Senior Negotiator....
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Jan 20,2017
Minithumbup
By:
Jan 20,2017
0 people found
this helpful
Angela was always friendly to talk with, gave updates and made regular contact during our purchase. Very professional and made things ease for us....
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Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Rachel was very helpful and undertanding when it came to renting my first property. She is also very patient and always has a smile on her face along with everybody else who works in the rawtenstall branch. Very pleased....
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
I recently purchased a property through Ryder and Dutton and I couldn't be happier with the service from start to finish. Angela did most of the hard work with regards to viewings, offers and advice leading up to completion, she was so helpful and friendly and nothing was too much trouble. I also received a valuation for my own property from Helen and she was extremely enthusiastic, informative and helpful, a real pleasure to deal with. Paul was also really helpful and friendly to deal with over...
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
overall experience from the valuation right through to completion was excellent , Helen and Angela very obliging nothing to much trouble and helped all the way....
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Comment on agent fees
Fair/competitive
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Ed was fantastic in finding me the right mortgage. He kept in touch all the way through the process and was friendly and professional....
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Was this helpful? Yes
Areas covered
  • BB4
  • BB5
  • BL0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,500
  • Max: £910,000

Letting
  • Min: £0
  • Max: £73,000

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 26 0 20 0 20 0 3 0
Alice Powell Alice Powell
Lettings Advisor
39 reviews

About Alice No description set View full profile
Helen Norman Helen Norman
Manager
5 reviews

About Helen I have 28 years experience selling houses in the Rossendale Valley, I am enthusiastic and honest. View full profile
Jeannette Schofield Jeannette Schofield
Senior Negotiator
15 reviews

About Jeannette I consider myself a friendly, reliable and trustworthy person with over 35 years experience working for the same company View full profile
Angela McGinty Angela McGinty
Senior Negotiator
25 reviews

About Angela Having lived in the Rossendale valley all my life I have an abundance of local knowledge and 27 years sales experience. View full profile
Susan Francis Susan Francis
Sales & Lettings Advisor
0 reviews

About Susan No description set View full profile
Rachael Howard-Cofield Rachael Howard-Cofield
Portfolio Manager
33 reviews

About Rachael No description set View full profile
Nathan Hill Nathan Hill
Inventory Clerk and Accompanied Viewer
1 reviews

About Nathan No description set View full profile

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Fees

No fees set.
Last updated at 4:03 PM 04/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:03 PM 04/01/2016 by allAgents

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