• Staff picture
    Kris
  • Staff picture
    Susan
  • Staff picture
    Rachael
  • Staff picture
    Sarah
  • Staff picture
    Shannon
  • Staff picture
    Lauren
Ryder and Dutton Rawtenstall estate agents’ office is located in Rossendale Valley, approximately 20 miles north of Manchester. Our Rawtenstall estate agents work in a historic Eley Long & Co Estate Agents office which was the longest established and most experienced estate agency. Our team of residential experts live locally and are experts on the property market and trends across the Rossendale area. Current Rawtenstall property team has a combined experienced of over 80 years of letting Read full description... and selling homes. Many houses for sale Rawtenstall have Victorian heritage and has unique character. We offer houses ranging from small stone cottages with terraces to Mill Owner’s estates. Houses for sale Rawtenstall Rossendale can also vary from farm houses to converted barns with countryside views. If you are looking for help to buy Rossendale property then do not hesitate to contact our estate agent office in Rawtenstall.
Ryder & Dutton

68 Bank Street Rawtenstall
Lancashire
BB4 8EG

01706 227999
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Properties for Sale
Properties to Rent

“Not the cheapest, but excellent service....”

Jan 17,2019
Minithumbup
Shannon
By: 'Dave'
Jan 17,2019
0 people found
this helpful
Ryder Dutton saw to everything, including accompanying potential buyers on many viewings. I didn't have to get involved. Shannon kept me updated on a regular basis and was always pleasant and professional. I would definitely use their services again....
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Comment on agent fees
Not the cheapest, but you get what you pay for.
Was this helpful? Yes

“Amazing...”

Jan 15,2019
Minithumbup
Shannon
Lauren
By: 'The Walls'
Jan 15,2019
0 people found
this helpful
I cannot recommend R&D enough. From start to finish it has been a positive experience. Kris was fantastic in advising us on the whole process of putting our home on the market and was very realistic in his appraisal of our home which really ...
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Comment on agent fees
The fees as are agreed.
Was this helpful? Yes

“It is never going to sell....”

Jan 12,2019
Minithumbup
Shannon
By: 'Mr. G. Barber.'
Jan 12,2019
0 people found
this helpful
Five other agents in various locations were used for 18 months, with a total of Seven inquiries and zero viewings, as we live in North Wales we chose one close to the property, with some form of contact keeping us informed almost every week, all viewings ...
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Comment on agent fees
We are very grateful to all who stuck with us and did a fantastic job, over such a long period to get us an acceptable result, worth every penny of the fees, thank you very much.
Was this helpful? Yes

“Excellent...”

Jan 11,2019
Minithumbup
Sarah
By: 'Kevin Keane'
Jan 11,2019
0 people found
this helpful
Sarah was very professional, lovely to deal with and answered all the questions I had. I would definitely recommend her as an agent...
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Comment on agent fees
Good
Was this helpful? Yes
By: Sarah Green
Jan 11, 2019
View all comments (1)
Hi Kevin Thank you for your kind review. Good luck in your new home and the new baby Regards Sarah ...

“Excellent...”

Jan 10,2019
Minithumbup
Shannon
By: 'Steven Peat'
Jan 10,2019
0 people found
this helpful
Very happy with the service by Ryder & Dutton, Shannon was very helpful, polite and professional through out the process. I would be more than happy to recommend Ryder & Dutton to a friend or family member....
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Comment on agent fees
Fine
Was this helpful? Yes

“Lauren was brilliant!...”

Jan 07,2019
Minithumbup
Lauren
By: 'Sophie'
Jan 07,2019
0 people found
this helpful
Lauren was really good. Very proactive and easy to contact. If she said she was going to do something she stuck to her word. Did lots of chasing for us, really could not fault her. So thanks Lauren!...
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Comment on agent fees
N/A as we were buying. The only thing I will mention it was advertised as a 3 bed and it's technically a 2 bed.
Was this helpful? Yes
By: Lauren Coomber
Jan 09, 2019
View all comments (1)
Thank you so much for your kind words Sophie, I hope you enjoy your new home! Please let me know if there is anything else I can help with. ...

“Excellent service...”

Jan 07,2019
Minithumbup
Shannon
By: 'Sally'
Jan 07,2019
0 people found
this helpful
Shannon was very helpful and great at communicating with us and keeping in touch by giving regular updates about the sale....
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“Rent or sell ?...”

Dec 29,2018
Minithumbup
Shannon
Lauren
By: 'Advise to the orient'
Dec 29,2018
0 people found
this helpful
WE needed to decide which to do .The rental department were doing their best to help us get ready and the sales team needed to move fast There was less than perfect coordination between the two initially but this improved as specifics were sorted out. ...
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Comment on agent fees
No one likes fees no matter high or low
Was this helpful? Yes

“Friendly helpful staff...”

Dec 28,2018
Minithumbup
Sarah
Rachael
By: 'Chris'
Dec 28,2018
0 people found
this helpful
Rachael and Sarah were always available to help fix any problems I had and made my stay as positive as possible....
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Was this helpful? Yes
By: Sarah Green
Jan 11, 2019
View all comments (1)
Hi Chris On behalf of myself and Rachael we are happy that we were able to deal with any issues. Good luck in your new home. Regards Sarah and Rachael ...

“Excellent service...”

Dec 27,2018
Minithumbup
Lauren
Molly
By: 'Mrs McDonald'
Dec 27,2018
0 people found
this helpful
My thanks to Lauren and Molly for their exceptional service over the past weeks. Their approach has been both professional and understanding throughout. Most certainly this is an agent I will return to in the future and is one I have been recommending and will ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Lauren Coomber
Jan 02, 2019
View all comments (1)
Myself and Molly really appreciate your kind feedback. We are pleased that you're happy with the service received and will be returning to Ryder & Dutton. Assisting you has been a pleasure and we wish you both all the very best and look forward to future dealings with you. ...

“Excellent service...”

Dec 23,2018
Minithumbup
Shannon
By: 'Lauren Searle'
Dec 23,2018
0 people found
this helpful
Shannon has been incredible from start to finish. Returns all enquiries very quickly and is extremely professional. Very reassuring and has helped so much in this purchase. I would recommend Ryder and dutton without hesitation. Fabulous service....
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Comment on agent fees
N/A
Was this helpful? Yes

“Great customer service, really helpful & friendly...”

Dec 20,2018
Minithumbup
Shannon
By: 'Cnelson'
Dec 20,2018
0 people found
this helpful
Shannon dealt with the purchase of our new home. She liaised with my husband regarding the sale in a timely and prompt manner. She was always friendly & professional and this was appreciated, particularly when the purchase almost fell through due to the vendor delaying completion. ...
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Comment on agent fees
No comment
Was this helpful? Yes

“Speedy, efficient and friendly team...”

Dec 18,2018
Minithumbup
Rachael
Sarah
By: 'Rick'
Dec 18,2018
0 people found
this helpful
Great work by Rachael and Sarah helping me find a new tenant for my property during the hectic Xmas period....
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Was this helpful? Yes
By: Sarah Green
Dec 27, 2018
View all comments (1)
Good morning Rick Merry Christmas. Thank you for your recent review. Hope you have a brilliant New Year. Regards Sarah and Rachael ...

“Friendly and efficient...”

Dec 17,2018
Minithumbup
Shannon
By: 'Jaffers'
Dec 17,2018
0 people found
this helpful
Shannon was friendly, polite and efficient at all times. She always returned calls promptly and was adept at keeping us up to date with developments regarding our purchase at all times. She handled negotiations honestly and sensitively. Thank you!...
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Comment on agent fees
Not applicable
Was this helpful? Yes

“Amazing service...”

Dec 15,2018
Minithumbup
Shannon
By: 'Mike Flaherty'
Dec 15,2018
0 people found
this helpful
Shannon was brilliant from start to finish, she kept us updated at ever opurtunity and was very professional and friendly. Shannon went over and above her job to help us and made the process of us buying our home easy. She is a credit to ...
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Was this helpful? Yes

“Sarah...”

Dec 14,2018
Minithumbup
Sarah
By: 'Jan'
Dec 14,2018
0 people found
this helpful
Sarah is a lovely person to work with. She is extremely helpful, and always has time to deal with any queries one might have....
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Was this helpful? Yes
By: Sarah Green
Dec 17, 2018
View all comments (1)
Good afternoon Jan Thank you for your kind review. If you need any further assistants, please feel free to contact me anytime. Have a good Christmas. Regards Sarah ...

“Good commumication...”

Dec 14,2018
Minithumbup
Kris
Shannon
By: 'Helen'
Dec 14,2018
0 people found
this helpful
Provided a personal service and kept me up to date with progress at all stages of the sale. Always available and approachable. Responded to commumications in a timely way....
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Comment on agent fees
Standard fees
Was this helpful? Yes

“Professional...”

Dec 12,2018
Minithumbup
Shannon
Lauren
By: 'D.Nelson'
Dec 12,2018
0 people found
this helpful
Ryder and Dutton facilitated our recent purchase and were professional and efficient in performing their duties to us as buyers. Lauren was frequently attending the phone and facilitated most of our viewing bookings in a timely manner. The conveyance was long at 12 weeks but this ...
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Was this helpful? Yes

“Professional...”

Dec 12,2018
Minithumbup
Shannon
Lauren
By: 'D.Nelson'
Dec 12,2018
0 people found
this helpful
Ryder and Dutton facilitated our recent purchase and were professional and efficient in performing their duties to us as buyers. Lauren was frequently attending the phone and facilitated most of our viewing bookings in a timely manner. The conveyance was long at 12 weeks but this ...
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Was this helpful? Yes

“Excellent service...”

Dec 12,2018
Minithumbup
Shannon
By: 'Siobhan Austin'
Dec 12,2018
0 people found
this helpful
Shannon has been amazing throughout all of my time during my sale. She helped and even went the extra mile to always help me and always got back to me with information I needed. I would definitely use the company again due to Shannon. Thank ...
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Comment on agent fees
Good for the amount of work done on my behalf
Was this helpful? Yes

“positive feedback...”

Dec 06,2018
Minithumbup
Lauren
By: 'Judith Fletcher'
Dec 06,2018
0 people found
this helpful
I have recently purchased a property through Ryder and Dutton. Lauren Coomber managed the entire transition, for instance by arranging a second viewing, negotiating with the vendor and liaising with my solicitor. She gave me regular updates by phone and email; she explained procedures, clarified ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Lauren Coomber
Dec 10, 2018
View all comments (1)
Hi Judith, thank you so much for the lovely review! I'm so happy you were pleased with the service received. I will keep in contact with you anyway but please let me know if I can help with anything else. ...

“First class service...”

Dec 05,2018
Minithumbup
Shannon
Lauren
By: 'Stephen Foster'
Dec 05,2018
0 people found
this helpful
Dealt primarily with Shannon. She is very professional, polite and friendly. Kept me informed very promptly especially when delays occurred nearing completion, these delays being caused by buyers/solicitors further down the line. Whenever Shannon was unavailable Lauren provided excellent back up....
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Comment on agent fees
Value for money and reasonable
Was this helpful? Yes

“Very professional...”

Dec 04,2018
Minithumbup
Shannon
By: 'C hill'
Dec 04,2018
0 people found
this helpful
Shannon is extremely professional and worked so hard on our sale under difficult circumstances. She was always helpful and pleasant, she kept us informed of all developments in our sale either by phone or email. She is a credit to Ryder & Dutton. Thanks again so ...
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Comment on agent fees
Cost a little more than expected
Was this helpful? Yes

“Ryder and Dutton...”

Dec 04,2018
Minithumbup
Shannon
By: 'Brenda Copeland'
Dec 04,2018
0 people found
this helpful
They were professional and efficient in every aspect of the sale. I cannot praise Shannon Laycock enough. She was helpful and friendly but professional and nothing was too much trouble. I was kept informed of every stage of the sale from beginning to end. It ...
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Comment on agent fees
Average
Was this helpful? Yes

“Helpfulness...”

Dec 03,2018
Minithumbup
Shannon
Kris
By: 'Susan'
Dec 03,2018
0 people found
this helpful
Having not used an Estate Agent in 20 yrs we were concerned about how they'd view our unusual property. From the start Kris was overwhelmed and excited by the house and garden and felt it prudent to bring the team to also have the experience. Shannon ...
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Comment on agent fees
As expected and well earned
Was this helpful? Yes

“Simply the best!!...”

Nov 26,2018
Minithumbup
Rachael
Sarah
By: 'Anne williams'
Nov 26,2018
0 people found
this helpful
Racheal is my life line to my property that is managed by Ryder and Dutton, going above and beyond and I really can't thank her enough for all that she does. I'd be a stress mess without her. Sarah always keeps me updated on signing ...
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Comment on agent fees
Well worth it and I know my house is in the best hands.
Was this helpful? Yes
By: Sarah Green
Nov 29, 2018
View all comments (1)
Hi Anne What a thoughtful review you have wrote. On behalf of myself and Rachael we will continue to deliver excellent service to you and in the future. Regards Sarah and Rachael ...

“Great from start to finish...”

Nov 22,2018
Minithumbup
Sarah
Rachael
By: 'Shelby'
Nov 22,2018
0 people found
this helpful
Both Sarah and Rachael have been nothing but helpful throughout my entire tenancy. Sarah was extremely responsive and helpful during the moving in/out process, and Rachael has dealt with my enquiries throughout the tenancy with care and speed....
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Comment on agent fees
Not the worst I've seen.
Was this helpful? Yes
By: Sarah Green
Nov 29, 2018
View all comments (1)
Thank you for your kind words its much appreciated. Regards Sarah and Rachael ...

“House sale...”

Nov 10,2018
Minithumbup
Shannon
By: 'Mr K Riding'
Nov 10,2018
0 people found
this helpful
Shannon helped with printing,photocopying etc. She kept us informed and up to date with the process and made sure that the sale of the house stayed on track. She is definitely an asset to the company....
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Comment on agent fees
I prefer a transparent fee. Let the customer see that the fee is what they pay without having to work out the V.A.T.
Was this helpful? Yes

“A great service...”

Nov 09,2018
Minithumbup
Kris
Lauren
By: 'Paul'
Nov 09,2018
0 people found
this helpful
This was all in all a very positive experience. The staff I dealt with were friendly and courteous throughout the whole process. There were a couple of issues but these were all dealt with quickly and without hesitation....
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Comment on agent fees
Very competitive.
Was this helpful? Yes

“Excellent service...”

Nov 01,2018
Minithumbup
Rachael
Sarah
By: 'Novice landlord'
Nov 01,2018
0 people found
this helpful
I've used Ryder Dutton to help me with my rental properties and always found them to be efficient & very knowledgeable, especially for a novice landlord like myself, their advice is invaluable. And the insurance cover arranged via them to cover any potential non-payment of rent ...
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Comment on agent fees
Fees are about average
Was this helpful? Yes
By: Sarah Green
Nov 01, 2018
View all comments (1)
Thank you for your positive comments. Regards Sarah and Rachael ...
Areas covered
  • BB4
  • BB5
  • BL0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,500
  • Max: £1,005,000

Letting
  • Min: £0
  • Max: £73,000

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
43 1 50 0 103 1 87 3 10 0
Staff picture Kris
(25)

Staff picture Susan
(1)

Staff picture Rachael
(72)

Staff picture Sarah
(32)

Staff picture Shannon
(85)

Staff picture Lauren
(51)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 07/08/2017 by allAgents

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