• Kris Street
    Kris Street
  • Molly Walton
    Molly Walton
  • Susan Francis
    Susan Francis
  • Rachael Howard-Cofield
    Rachael Howard-Cofield
  • Sarah Green
    Sarah Green
  • Shannon Laycock
    Shannon Laycock
  • Lauren coomber
    Lauren coomber
No description for branch.
Ryder & Dutton

68 Bank Street Rawtenstall, Rossendale
Lancashire
BB4 8EG

01706 227999
www.ryder-dutton.co.uk

Properties for Sale
Properties to Rent

“ Excellent service in a difficult situation... ”

May 14,2018
Minithumbup
Lauren coomber
By: 'Sam Bradley'
May 14,2018
0 people found
this helpful
Can't praise the team enough, in particular Lauren coomber who I dealt with on a daily basis. They were lots of complications with my sale and Lauren was always helpful and going above and beyond to sort any problems out. She always kept in ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Lauren Coomber
May 14, 2018
View all comments (1)
Sam, thank you so much for the brilliant review you have left me, it is really appreciated. The sale wasn't the easiest but we got there in the end! I wish you the best of luck in your new adventures, and if there is anything more I can assist you with please do not hesitate in contacting me. ...

“ Negotiator... ”

May 08,2018
Minithumbup
Lauren coomber
By: 'Lynn Pacey'
May 08,2018
0 people found
this helpful
I found Lauren to be very helpful and quick to respond to any of our queries. She was on the ball with the selling process and kept us informed throughout....
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Comment on agent fees
Obviously we would have preferred for it to be cheaper.
Was this helpful? Yes
By: Lauren Coomber
May 08, 2018
View all comments (1)
Hi Lynn, thank you for the review its really appreciated. I am glad you were happy with the service you received. It was a pleasure assisting you with the sale of your property. ...

“ Really helpful... ”

Apr 26,2018
Minithumbup
Lauren coomber
By: 'AC'
Apr 26,2018
0 people found
this helpful
Helped me all the way through my first time buy couldn't have asked for any one better thank you lauren x...
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Comment on agent fees
Good
Was this helpful? Yes
By: Lauren Coomber
Apr 27, 2018
View all comments (1)
Thank you for the lovely review. It was a pleasure assisting you with your purchase, hope you have a happy future in your new home. ...

“ Buyin our house... ”

Apr 20,2018
Minithumbup
Shannon Laycock
By: 'Ruth Keating'
Apr 20,2018
0 people found
this helpful
Absolutely brilliant. Answered all queries immediately, helped us when we needed it, professionally and friendly. Shannon is an asset to the Rawtenstall Branch. We find Ryder & Dutton provides an excellent all round service....
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Comment on agent fees
Yes Ryder & Dutton is one of the more expensive estate agents however it's the best in my opinion.
Was this helpful? Yes
By: Shannon Laycock
Apr 30, 2018
View all comments (1)
Ruth, I really do appreciate that you have taken the time to do this wonderful review for me, I really do appreciate it. It has been such a pleasure to help with the purchase of your property. If ever you need any further assistance, please do contact me. ...

“ Brilliant service... ”

Apr 18,2018
Minithumbup
Rachael Howard-Cofield
By: 'Shannon'
Apr 18,2018
0 people found
this helpful
Racheal was brilliant from start to finish really made everything so easy and simple and was a lovely bubbly character right from the beginning...
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Comment on agent fees
Good fees for what service you get
Was this helpful? Yes

“ House Sale... ”

Apr 17,2018
Minithumbup
Lauren coomber
By: 'Andy'
Apr 17,2018
0 people found
this helpful
We had a very positive experience selling our house with Lauren, extremely friendly and helpful. Always kept us up to date with latest developments in the sale so we knew where we stood....
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Comment on agent fees
Fees are as you would expect, however in no reflection on Lauren's work, if I wasnt in the right place at the right time, Ryder Dutton had cancelled a viewing for our eventual buyer, I just happened to be in to show him around - so we nearly lost the sale.
Was this helpful? Yes
By: Lauren Coomber
Apr 17, 2018
View all comments (1)
Thank you for your kind words, I am glad I could help you with the sale of your property. Regarding the viewing, unfortunately the purchaser didn't attend the appointment on the scheduled day but fortunately you were in when the purchaser did turn up, I do apologise about any mix up. Should you require anything in the future then please don't hesitate to contact me. ...

“ Excellent all round... ”

Apr 17,2018
Minithumbup
Rachael Howard-Cofield
Sarah Green
By: 'Anne Williams'
Apr 17,2018
0 people found
this helpful
Rachael and Sarah have been amazing with the property that I rent out, and is managed through Ryder & Dutton. I live 2 hours away from my house, but nothing has been too much trouble to accommodate my somewhat hectic life, and the stress of re-letting ...
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Comment on agent fees
I feel they are fair in what they have had to do and to manage my property on a daily basis.
Was this helpful? Yes
By: Sarah Green
Apr 18, 2018
View all comments (1)
Hi Anne On behalf of myself and Rachael, we would just like to say Thank you for your lovely comments on our review. It has been a pleasure dealing with the sign out and organising your new tenants for your property. Regards Sarah and Rachael ...

“ House purchase... ”

Apr 15,2018
Minithumbdown
Shannon Laycock
By: 'JimK'
Apr 15,2018
0 people found
this helpful
We sold our house through the same estate agent chain in Oldham, and looking for a property in our chosen area with other estate agents all we seemed to get is sorry we don't do Sunday viewings bit difficult when you work 6 days per ...
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Comment on agent fees
Worth the extra
Was this helpful? Yes
By: Shannon Laycock
Apr 16, 2018
View all comments (1)
Thank you so much for your feedback it really does mean a lot. It was a delight to help you both search for a property and have a the pleasure to help you with the purchase. I wish you both the best of luck in your new home. If you do need anything in the future please do not hesitate to contact me! ...

“ Very helpful... ”

Apr 13,2018
Minithumbup
Lauren coomber
By: 'Ian and trish bailey'
Apr 13,2018
0 people found
this helpful
Lauren was the main person that we dealt with and she was always very helpful and she was always on point with any questions we had...
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Comment on agent fees
Good
Was this helpful? Yes
By: Lauren Coomber
Apr 14, 2018
View all comments (1)
Thank you for the review Ian & Trish! Good luck with your move to Cornwall. Please let me know if I can be of any further assistance in the future. ...

“ Great help... ”

Apr 12,2018
Minithumbup
Kris Street
Molly Walton
By: 'Ian and trish'
Apr 12,2018
0 people found
this helpful
Frim start to finish all the staff where helpful and they always had time for a phone call would definitely recommend them to family and friends great service and lovely staff...
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Comment on agent fees
Good
Was this helpful? Yes

“ Great agent!... ”

Apr 10,2018
Minithumbup
Shannon Laycock
By: 'RevRuth'
Apr 10,2018
0 people found
this helpful
Wonderful service from Shannon, especially when things didn't go according to plan!! We were always kept well informed & totally took on board my request for them to do as much as they could and me as little!!...
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Was this helpful? Yes
By: Shannon Laycock
Apr 10, 2018
View all comments (1)
Ruth, thank you so much for allowing me to help with the sale of your property and also for your patience! As you said it didn't go according to plan but we did get there eventually. It has been a pleasure to deal with the sale for you and if in the future you need my assistance, I would be more than grateful. ...

“ amazing... ”

Apr 08,2018
Minithumbup
Rachael Howard-Cofield
By: 'Phin'
Apr 08,2018
0 people found
this helpful
everyone so happy and helpful, talked through everything with us. so understand with first time renters. Will be using them again in the future....
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Comment on agent fees
the fees where one of the cheapest around
Was this helpful? Yes

“ Good work... ”

Apr 05,2018
Minithumbup
Sarah Green
Rachael Howard-Cofield
By: 'Sid'
Apr 05,2018
0 people found
this helpful
Sarah and Rachael have been doing are great job, they are both direct to the point and are fair for both the Landlord and the Tenant, i appreciate there work, Thank you...
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Was this helpful? Yes
By: Sarah Green
Apr 06, 2018
View all comments (1)
Hi Sid Thank you for our recent review. It has been a pleasure dealing with your property and we will continue to deliver excellent customer service. Regards Sarah and Rachael ...

“ Great letting agent... ”

Apr 05,2018
Minithumbup
Sarah Green
Rachael Howard-Cofield
By: 'Emma Jarrett'
Apr 05,2018
0 people found
this helpful
Rachel helped me move into the house without any problems and Sarah helped me move out. These ladies made a stressful time a lot easier thanks to you both...
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Comment on agent fees
Good fees
Was this helpful? Yes
By: sarah green
Apr 06, 2018
View all comments (1)
Hi Emma Thank you for recent review. On behalf of myself and Rachael we wish you good luck in your new home. ...
Apr 04,2018
Minithumbup
Lauren coomber
By: 'Kaye Harrison'
Apr 04,2018
0 people found
this helpful
Lauren has been so professional, helpful and on the ball. I would recommend Ryder & Dutton in the future because of this....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Lauren Coomber
Apr 04, 2018
View all comments (1)
Thank you for your lovely feedback Kaye. I hope you and Andy are happy in your new home and please let me know if I can be of any help in the future. ...

“ Feedback... ”

Apr 04,2018
Minithumbup
Molly Walton
By: 'Dave from Ramsbottom'
Apr 04,2018
0 people found
this helpful
The property purchased was one taken back into ownership by a high street bank who required offers in the region of 'Β£***' My original offer was rejected but my second offer was accepted. Surprisingly the whole process took only four days and I was kept informed ...
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Comment on agent fees
\not applicable
Was this helpful? Yes
By: Molly
Apr 05, 2018
View all comments (1)
Thank you for your kind review, Dave. The feedback is really appreciated and I am pleased that you are happy with the service you received when purchasing a property. If I can ever assist you any further please me know. ...

“ Great Service... ”

Mar 30,2018
Minithumbup
Shannon Laycock
Kris Street
By: 'JC'
Mar 30,2018
0 people found
this helpful
friendly, informative - kept me in the loop - updates from the solicitors and other estate agents regularly answered questions quickly - very helpful...
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Comment on agent fees
1.5%
Was this helpful? Yes
By: Shannon Laycock
Apr 04, 2018
View all comments (1)
Justine, Thank you for your positive feedback on your service with us. It has been a pleasure to find you a buyer and push the sale through to completion. Lets hope we can help find you a house now! ...

“ Informative and professional... ”

Mar 28,2018
Minithumbup
Shannon Laycock
By: 'Marc'
Mar 28,2018
0 people found
this helpful
Shannon was professional and informative when we purchased our house. She kept us up to date at all stages of the process....
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Was this helpful? Yes

“ Excellent Service... ”

Mar 27,2018
Minithumbup
Shannon Laycock
By: 'Chris'
Mar 27,2018
0 people found
this helpful
Excellent customer service, Shannon kept in touch throughout the whole process, working with me to get the deal over the line. Would definitely work with her and the company again. Thanks very much for all your help....
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Comment on agent fees
Good
Was this helpful? Yes
By: Shannon Laycock
Mar 27, 2018
View all comments (1)
Thank you for your kind feedback Chris. I am grateful that you were happy with the service that you received from me and would be happy for me to assist you in the future. Please let me know if there is anything at all that I can help with. Good luck with the property and the twins! ...

“ Review... ”

Mar 24,2018
Minithumbup
Lauren coomber
By: 'catherine'
Mar 24,2018
0 people found
this helpful
Lauren communicated extremely well throughout the process. She was polite, helpful and efficient at all times. Kept us informed with regular updates....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Lauren Coomber
Mar 26, 2018
View all comments (1)
Thank you so much for the lovely review Catherine! If you require any further assistance in the future please let me know. ...

“ House Sale... ”

Mar 20,2018
Minithumbup
Kris Street
Lauren coomber
By: 'Edward'
Mar 20,2018
0 people found
this helpful
The initial meeting with Kris from Ryder & Dutton, including his judgement on asking price, led me to choose Ryder & Dutton over two other estate agents for the sale of the house. Then the support from Lauren through the process of the sale was ...
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Comment on agent fees
The normal rate
Was this helpful? Yes
By: Lauren Coomber
Mar 21, 2018
View all comments (1)
Hi Edward, thank you for taking the time to write the review. Please let me know if you require any further assistance in the future. ...

“ Shannon was brilliant... ”

Mar 19,2018
Minithumbup
Shannon Laycock
By: 'Otis Pops'
Mar 19,2018
0 people found
this helpful
It was the first time I had sold a property. Shannon was amazing. Explaining the situation clearly and precisely. Keeping us informed. Thankyou Ryder & Dutton. Geoff...
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Comment on agent fees
The agents fees were much the same as others but they put us in touch with solicitors who reduced their fees.
Was this helpful? Yes
By: Shannon Laycock
Mar 19, 2018
View all comments (1)
Geoff, I am so grateful for your lovely feedback. I am glad that you were happy with the updates that I gave you. Good luck with your new adventure in Spain! If you need anything in the future please do not hesitate to contact me. ...
Mar 14,2018
Minithumbup
Lauren coomber
By: 'Robert Taylor'
Mar 14,2018
0 people found
this helpful
Lauren was extremely helpful through out the process of the house sale and the whole branch wur very friendly and available to answer any questions that came round....
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Comment on agent fees
Good
Was this helpful? Yes
By: Lauren Coomber
Mar 14, 2018
View all comments (1)
Thank you for your kind review Robert. Please do let me know if there is anything else I can help with. ...
Mar 08,2018
Minithumbup
Lauren coomber
By: 'Steve bryan'
Mar 08,2018
0 people found
this helpful
Lauren provided a good service keeping us up dated, on the progress of the sale. Including solicitors actions, and queries. Was prompt at answering our queries....
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Comment on agent fees
Average
Was this helpful? Yes
By: Lauren Coomber
Mar 12, 2018
View all comments (1)
Thank you for your positive feedback. If you require any further assistance in the future please let me know. ...
Mar 02,2018
Minithumbup
Shannon Laycock
Lauren coomber
By: 'Sacha'
Mar 02,2018
0 people found
this helpful
I have recently purchased a house with Ryder and Dutton, it was quite a tricky purchase due to the corporate nature of the sale and the fact I am old school and very poor when it comes to computer correspondance. Shannon Laycock, Lauren Coomber and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Shannon Laycock
Mar 02, 2018
View all comments (1)
Thank you for you kind feedback Sacha. We understand that it was quite difficult due to the nature of the sale but we got there in the end! we wish you the best of luck and would be grateful to help you in the future if you needed any further assistance. ...
Mar 02,2018
Minithumbup
Shannon Laycock
By: 'Alex Stokes & Jack Ellis'
Mar 02,2018
0 people found
this helpful
We received excellent customer service from Shannon from start to finish. As first time buyers, we had a lot of questions and Shannon was always happy to help. She kept us up to date regularly, and made the process as stress-free as possible....
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Was this helpful? Yes
By: Shannon Laycock
Mar 02, 2018
View all comments (1)
Thank you to you both for you lovely feedback, it really does mean a lot. Hopefully it's not going to be too long before your in property! I'm sure it will look amazing once you have done all the works. I'm glad I made the process stress free and you felt that I kept you updated. If you do need anything at all in the future please do not hesitate to contact me. It would be a pleasure to help you both. ...
Feb 28,2018
Minithumbup
Rachael Howard-Cofield
By: 'Mrs Main'
Feb 28,2018
0 people found
this helpful
A reliable calm professional person who helped me manage a property from a long distance, I am very glad Rachael was allocated to me I couldn't have done it without her....
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 27,2018
Minithumbup
Lauren coomber
By: 'andrew'
Feb 27,2018
0 people found
this helpful
we found Lauren very helpful and informative .professional but down to earth .over and above chasing up information and tying up loose ends...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Lauren Coomber
Feb 27, 2018
View all comments (1)
Thank you for the review Andrew and good luck with your purchase! Please let me know if there's anything else I can help with. ...
Feb 26,2018
Minithumbup
Shannon Laycock
By: 'Mel'
Feb 26,2018
0 people found
this helpful
We are so happy with the amount of support we received from Shannon, we were constantly informed about the process, she was always very friendly and professional! Thank you Shannon...
read full review
Comment on agent fees
We bought the house through Ryder and Dutton so I can’t comment on fees
Was this helpful? Yes
By: Shannon Laycock
Feb 27, 2018
View all comments (1)
Thank you so much Mel! I am so glad you were happy with the service you received from me. I wish you all the luck in the world with your new property. If you do need anything in the future please do not hesitate to contact me. ...
Feb 21,2018
Minithumbup
Shannon Laycock
By: 'Catherine Davies'
Feb 21,2018
0 people found
this helpful
All staff that i dealt with were excellent. Helen (who photographed the property) and janette, were very sympathetic to our rquests and accomodated us with regular updtes regards viewings, viewer feedback etc. Shannon likewise, kept us very well informed as to the progress of the ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: shannon Laycock
Feb 21, 2018
View all comments (1)
Thank you Catherine. I am very pleased that you found all the staff you have dealt with very helpful. I know that Jeannette dealt with things initially but from taking over it has been a delight to push the sale through for you. If you do need anything at all in the future I will be more than happy to help. ...
Areas covered
  • BB4
  • BB5
  • BL0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£51,500
  • Max: Β£1,005,000

Letting
  • Min: Β£0
  • Max: Β£73,000

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 1 39 0 67 1 61 2 7 0
Kris Street Kris Street
Associate Director
14 reviews

About Kris I am a personable, genuine, hard working person with 13 years experience in Estate Agency, all spent at Ryder and Dutton. I have been Shaw branch manager since 2006, and have vast knowledge of the loc View full profile
Molly Walton Molly Walton
Negotiator
6 reviews

About Molly I am dedicated to giving customers the best experience when buying, selling and renting a property with a wide range of local knowledge. View full profile
Susan Francis Susan Francis
Sales & Lettings Advisor
1 reviews

About Susan No description set View full profile
Rachael Howard-Cofield Rachael Howard-Cofield
Portfolio Manager
55 reviews

About Rachael No description set View full profile
Sarah Green Sarah Green
Inventory Clerk & Accompanied Viewer
18 reviews

About Sarah No description set View full profile
Shannon Laycock Shannon Laycock
Negotiator
50 reviews

About Shannon No description set View full profile
Lauren coomber Lauren coomber
Negotiator
23 reviews

About Lauren I’ve worked in the industry since 2015, during which time I have gathered many skills and gained a lot of experience. I take pleasure in helping people as much as I can and I’m dedicated to my wor View full profile

Fees

No fees set.
Last updated at 2:37 PM 07/08/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 07/08/2017 by allAgents

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Branch - Rawtenstall, Rossendale, BB4