• Alice Powell
    Alice Powell
  • Helen Norman
    Helen Norman
  • Jeannette Schofield
    Jeannette Schofield
  • Angela McGinty
    Angela McGinty
  • Susan Francis
    Susan Francis
  • Rachael Howard-Cofield
    Rachael Howard-Cofield
  • Nathan Hill
    Nathan Hill
  • claim your profile
    Sarah Green
No description for branch.
Ryder & Dutton

68 Bank Street Rawtenstall, Rossendale
Lancashire
BB4 8EG

01706 227999
May 23,2017
Minithumbup
Jeannette Schofield
By:
May 23,2017
0 people found
this helpful
Amazing staff, we can't say enough about the friendly and efficient service! We would recommend Ryder and Dutton to anyone Thanks so much!!!...
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Comment on agent fees
Fees were in keeping with local agents, but the service couldn't be better
Was this helpful? Yes
May 18,2017
Minithumbup
Jeannette Schofield
Angela McGinty
By:
May 18,2017
0 people found
this helpful
a customer always comes first attitude, and the sale is as important to ryder and Dutton has it is to the client at this stressful time. I would recommend and have done to my friends family and clients...
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Comment on agent fees
there are cheaper estate agents , sometimes you get what you pay for if Carlsberg did estate agents!
Was this helpful? Yes
May 17,2017
Minithumbup
Helen Norman
Jeannette Schofield
By:
May 17,2017
0 people found
this helpful
I cannot praise Helen and Jeanette enough. They were both really wonderful. Helen produced the most beautiful brochure which presented the cottage in the best way possible. She took so much trouble to get the pictures just right. I loved her enthusiasm, she made us feel so positive about the sale. Jeanette has really worked hard on our behalf, the sale was not straightforward but she was tireless in her efforts to resolve all the issues. She kept us constantly informed and chased up the b...
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Comment on agent fees
The fees are fair. Particularly given the level of service given.
Was this helpful? Yes
Apr 30,2017
Minithumbup
Rachael Howard-Cofield
By:
Apr 30,2017
0 people found
this helpful
My partner and I found our dream home through Ryder & Dutton, however at first we were told we would be unable to get it. Because of my partner's persistence and the teams patience and eagerness to help us get it we moved in this weekend! The team answered every single one of our phone calls even if we felt that we could be pestering them and answered everything in a way that we understood and made us feel much more at ease through the whole process. I could not recommend them more and a...
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Comment on agent fees
The fees were very reasonable.
Was this helpful? Yes
Apr 23,2017
Minithumbup
Jeannette Schofield
By:
Apr 23,2017
0 people found
this helpful
Jeanette was throughout and after my purchase always quick to assist with my every concern and query. She always communicated with friendly cheer!...
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Was this helpful? Yes
Apr 21,2017
Minithumbup
Jeannette Schofield
By:
Apr 21,2017
0 people found
this helpful
Very good service as always :) Jeannette was always polite and helpful. I found the whole service very professional and would recommend them to my friends...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 21,2017
Minithumbup
Jeannette Schofield
Angela McGinty
By:
Apr 21,2017
0 people found
this helpful
Both Jeanette and Angela were extremely helpful throughout the sale process. We sold two houses and we can are happy to recommend Ryder Dutton in general and these two members of staff in particularly....
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Was this helpful? Yes
Apr 21,2017
Minithumbup
Jeannette Schofield
By:
Apr 21,2017
0 people found
this helpful
Truly excellent service provided. The whole process took far longer than anticipated. Jeanette continued to liaise with both myself and vendor fully updated keeping both fully up to date....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 19,2017
Minithumbup
Sarah Green
By:
Apr 19,2017
0 people found
this helpful
We feel that Sarah is very helful, honest,reliable,approchable and very confident in her job.She try to solves any issues as soon as possible which is great....
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Comment on agent fees
not to bad
Was this helpful? Yes
By: Sarah Green
Apr 20, 2017
View all comments (1)
Thank you for my all agents review Christine. I hope that I continue to deliver excellent service to yourself. Much appreciated Sarah. ...
Apr 18,2017
Minithumbup
Angela McGinty
Susan Francis
By:
Apr 18,2017
0 people found
this helpful
I received excellent customer service from the staff that I encountered at Ryder and Dutton. Susan Francis showed me around the property and was punctual, in formative and very friendly. Once I'd decided to purchase a property, I was under Angela McGinty's excellent care. Angela has a lovely manner, was quick to respond to my queries and made me feel very well looked after....
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Comment on agent fees
I did not pay any as I was purchasing.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Helen Norman
Jeannette Schofield
By:
Apr 18,2017
0 people found
this helpful
Helen was helpful and pleasant to deal with, but we did think 'Broad Ing Croft' was a little over priced in the first instance. Jeanette, we can't praise her services enough, she is always cheerful, positive and very helpful, a real asset to Ryder & Dutton....
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Comment on agent fees
good
Was this helpful? Yes
By: Helen Norman
May 18, 2017
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Thank you so much for this lovely review, it was a pleasure to deal with you and to sell your cottage. I'm so pleased you were happy with our service. Thanks again. ...
Apr 12,2017
Minithumbup
Jeannette Schofield
Angela McGinty
By:
Apr 12,2017
0 people found
this helpful
Excellent service from Angela and Jeannette throughout. Thank you so much for helping us find our dream home. Supportive and helpful all the way from the start of the home searching process right the way through to completion....
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Comment on agent fees
We did not pay the agent fees as we were buyers.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Angela McGinty
By:
Apr 12,2017
0 people found
this helpful
Very professional, cheery, informative, patient (she needed to be), nothing was too much trouble for both parties involved in the transaction would have no difficulty in recommending Angela to other people...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2017
Minithumbdown
Alice Powell
Sarah Green
By:
Apr 06,2017
0 people found
this helpful
Both Alice and Sarah were extremely helpful and pro-active. Thank you. I will continue to use Ryder and Dutton....
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Was this helpful? Yes
By: Alice and Sarah
Apr 06, 2017
View all comments (1)
Thank you for your review. Much appreciated. We are glad you are happy with our service and will continue giving excellent service. Regards Sarah and Alice ...
Apr 01,2017
Minithumbup
Sarah Green
Rachael Howard-Cofield
By:
Apr 01,2017
0 people found
this helpful
All staff are superb and professional. Sarah has been exceptionally helpful, knowledgable and kind. Prepared and checked my property with as much care as she would with her own. Great service and much appreciated....
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Comment on agent fees
Fee structure is reasonable and worth the money for the service received.
Was this helpful? Yes
By: Sarah and Rachael
Apr 06, 2017
View all comments (1)
Thank you for you review Lauren. Much appreciated. It has been a pleasure dealing with your property and finding you a tenant. Regards Sarah ...
Apr 01,2017
Minithumbup
Jeannette Schofield
Angela McGinty
By:
Apr 01,2017
0 people found
this helpful
My main point of contact during my recent house purchase was Jeanette Schofield at the Rawtenstall branch. She was invariably a lovely helpful professional, a pleasure to deal with, even when she was clearly nder considerable pressure. Thank you Jeanette - Ryder & Dutton give her a pay-rise!!...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Rachael Howard-Cofield
Alice Powell
By:
Mar 16,2017
0 people found
this helpful
Both Alice, who showed me the property and Rachael who has been dealing with my move and general introduction to the property have been wonderful. Friendly and open, and have shown consistent professionalism....
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Comment on agent fees
Fees are standard for the industry it seems, still a high amount, but for the service you get you cannot complain.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Rachael Howard-Cofield
By:
Mar 13,2017
0 people found
this helpful
Rachel worked hard for us in trying to rent our property. When issues arose, she kept us informed, and arranged meter top-ups and building contractors for us. We eventually decided to sell up by auction, and the sale went smoothly. Thank you...
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Comment on agent fees
Fees for managing letting OK, auctioneer fees high.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Alice Powell
By:
Mar 10,2017
0 people found
this helpful
Alice is a lovely lady to deal with. True to her word. Very impressed with the service. Thank you again....
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Comment on agent fees
Happy with the deal offered.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Alice Powell
By:
Mar 09,2017
0 people found
this helpful
Very efficient service, very friendly and helped me through the process of starting to rent out my property. Hope to have lots of viewings and great tenants....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 07,2017
Minithumbup
Angela McGinty
By:
Mar 07,2017
0 people found
this helpful
Angela was always polite, friendly and helpful. This was my first house purchase and she helped me through the process making it straight forward and easy for me. She kept me up to date at all times and I found this very reassuring. Would defintely use Ryder & Dutton / Angela in the future. Brilliant from the day of my first viewing to the day of completion. Thank you!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Angela McGinty
Jeannette Schofield
By:
Feb 28,2017
0 people found
this helpful
I chose Ryder & Dutton to sell my house due to the friendliness the staff showed from the moment I walked through the door. I felt they were really committed to giving of their best. Nothing has been too much trouble. They did all the viewings for me as part of the service. I would definitely recommend them to anyone looking to buy or sell. Thank you so much!...
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Was this helpful? Yes
Feb 27,2017
Minithumbup
Angela McGinty
Helen Norman
By:
Feb 27,2017
0 people found
this helpful
Great service, really helpful and actually took an interest in selling the house unlike other estate agents. House sold quickly and would highly recommend....
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Was this helpful? Yes
Feb 25,2017
Minithumbup
Rachael Howard-Cofield
By:
Feb 25,2017
0 people found
this helpful
Rachel and all of the staff have been extremely helpful and efficient in the successful letting of my two properties. I would highly recommend....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
Jeannette Schofield
By:
Feb 21,2017
0 people found
this helpful
Jannette was very efficient and kept me informed every step of the way. She contacted me and explained every thing to me...
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Comment on agent fees
good
Was this helpful? Yes
Feb 17,2017
Minithumbup
Alice Powell
By:
Feb 17,2017
0 people found
this helpful
Very helpful and accommodating. As a company they were very thorough and professional in what is quite a stressful time. Would highly recommend them....
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Comment on agent fees
The same as most other agencies
Was this helpful? Yes
By: Alice Powell
Mar 03, 2017
View all comments (1)
Hi 'Miss Moneypenny'! I'm so glad that we could help you in what we do agree is an extremely stressful situation! I hope you are very happy in your new home! Thanks Alice ...
Feb 15,2017
Minithumbup
Alice Powell
Alice Powell
By:
Feb 15,2017
0 people found
this helpful
Since starting the process, Alice has always been very profession in her approach to letting us know what was required of us as new landlords. I would definitely recommend Ryder & Dutton as letting agents!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alice Powell
Mar 03, 2017
View all comments (1)
Being a new Landlord can be daunting for many people, and I am really pleased that you felt that we let you know everything which you needed to know, and I hope that we can get you a tenant in for you very quickly! Thanks! Alice ...
Feb 13,2017
Minithumbup
Angela McGinty
Jeannette Schofield
By:
Feb 13,2017
0 people found
this helpful
All the staff at the Rawtenstall branch have been very helpful in the sale of our property. In particular Angela. Good contact and a very pleasant manner, which at such a stressful time is just what is needed. I would recommend them to anyone. Our property was not straight forward and their professionalism made it a lot easier to keep us informed at all times. Well done....
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Comment on agent fees
Fair and Reasonable
Was this helpful? Yes
Feb 13,2017
Minithumbup
Angela McGinty
By:
Feb 13,2017
0 people found
this helpful
Very helpful, friendly, approachable and understanding. Thank you very much for everything. Very happy to help even when we pestered over little things....
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Jeannette Schofield
By:
Feb 10,2017
0 people found
this helpful
i was treated with curtsy and taken threw the sail of my mums home when she went into a nursing home...
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Comment on agent fees
was what was stated spot on
Was this helpful? Yes
Areas covered
  • BB4
  • BB5
  • BL0
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,500
  • Max: £910,000

Letting
  • Min: £0
  • Max: £73,000

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 1 27 0 26 0 25 0 4 0
Alice Powell Alice Powell
Lettings Advisor
40 reviews

About Alice No description set View full profile
Helen Norman Helen Norman
Manager
7 reviews

About Helen I have 28 years experience selling houses in the Rossendale Valley, I am enthusiastic and honest. View full profile
Jeannette Schofield Jeannette Schofield
Senior Negotiator
25 reviews

About Jeannette I consider myself a friendly, reliable and trustworthy person with over 35 years experience working for the same company View full profile
Angela McGinty Angela McGinty
Senior Negotiator
31 reviews

About Angela Having lived in the Rossendale valley all my life I have an abundance of local knowledge and 27 years sales experience. View full profile
Susan Francis Susan Francis
Sales & Lettings Advisor
1 reviews

About Susan No description set View full profile
Rachael Howard-Cofield Rachael Howard-Cofield
Portfolio Manager
35 reviews

About Rachael No description set View full profile
Nathan Hill Nathan Hill
Inventory Clerk and Accompanied Viewer
2 reviews

About Nathan No description set View full profile
Sarah Green Sarah Green
Inventory Clerk & Accompanied Viewer
3 reviews

About Sarah No description set View full profile

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Fees

No fees set.
Last updated at 4:03 PM 04/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:03 PM 04/01/2016 by allAgents

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