4.9/5 rating 141 reviews
  • 84% valuation accuracy
  • Catherine Salisbury
    Catherine Salisbury
  • Rachel Brettell
    Rachel Brettell
  • Paul Dale
    Paul Dale
Our Branch is situated in a prime town centre location close to the church. The current staff specialise in both sales and lettings and you can be assured of a first class personal service.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361
Jul 21,2017
Minithumbup
Paul Dale
Paul Dale
By: 'Lizzie Jones'
Jul 21,2017
0 people found
this helpful
From start to finish Paul has been brilliant; he has tried to help with any problems where he can, has kept me fully updated with developments and has given some helpful advice and solutions, whilst always being polite, friendly and courteous making him a very approachable member of the team. He is easily contactable both on the main line phone and via email and has worked around my preferred times and methods of contact. He has made a very stressful sale run a lot smoother and I really apprecia...
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Comment on agent fees
At first I thought the fees were expensive but in hindsight the level of service was worth paying for.
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Jul 05,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
Paul Dale
Paul Dale
By: 'Chris Jones'
Jul 05,2017
0 people found
this helpful
Brilliant service from what ended up a very complicated sale. Paul and Angela knew what was going on if Catherine was not available. Having Catherine as our main agent helped with all the problems that happened. Honestly dont think the sale or purchase would of happened if it wasnt for the knowledgeable and experienced team in the Heywood branch....
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Comment on agent fees
Well worth the money.
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By: Rachel Brettell
Jul 07, 2017
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Thank you for your review Chris. I know it was a long and hard journey but we're all happy we manged to get you there in the end. Wishing you all the best of luck in your new home. Kind Regards Rachel, Paul and Catherine. ...
Jun 29,2017
Minithumbup
Paul Dale
Paul Dale
By: 'A. Noel'
Jun 29,2017
0 people found
this helpful
Paul was a great help to us as we had not purchased a property for over 25 years and as this was an investment to provide an income for my father, we felt safe in the knowledge that was provided by Paul at all times, we did have time to have some banter in our conversations and found Paul to be very professional and friendly to approach and feel he helped to motivate us to get the sale completed to our satisfaction....
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Comment on agent fees
Unsure as we purchased
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By: Rachel Brettell
Jul 07, 2017
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Hi Noel, thank you for your review. Were pleased the sale went through so quickly and that you felt in safe hands with us. Please get in touch if you need anything in the future. Kind Regards Rachel & Paul. ...
Jun 25,2017
Minithumbup
Paul Dale
Paul Dale
By: 'Miss O'Keefe'
Jun 25,2017
0 people found
this helpful
I found Ryder and Dutton very professional. I recieved weekly phone calls on progress and they would always get back to you....
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N/A
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By: Paul Dale
Jun 27, 2017
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Thank you for your kind words. I hope you are settled in your new home as I know you was excited to get in there. I remember how excited I was when I bought my first house! Good luck with the new home and if you need us again in the future feel free to give us a call. Kind Regards Paul ...
Jun 14,2017
Minithumbup
Paul Dale
Paul Dale
Catherine Salisbury
Catherine Salisbury
By: 'Iain and dawn'
Jun 14,2017
0 people found
this helpful
we have just sold our house in may and moved our new one both houses were with Ryder and Dutton from the start to the end we have had 100% communication from all the staff at heywood branch . we have had a few questions and they were answered or got back to us when they had the answers. All staff from the finance to the sale were excellent would definely used again and tell other people to use. thanks...
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Comment on agent fees
the agent fees were good
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By: Paul Dale
Jun 27, 2017
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Thank for your kind words and recognition of the job we have done for you. Hope you are settling in well to your new home and if you ever need us for anything in the future please don't hesitate to give us a call. Kind Regards Paul ...
Jun 13,2017
Minithumbup
Paul Dale
Paul Dale
By: 'Mf'
Jun 13,2017
0 people found
this helpful
Paul was very efficient and easy to communicate with,he made the purchase of our property very easy and hassle free. I would definately recommend using Ryder and Dutton to anyone considering putting their property on the market....
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Comment on agent fees
Good
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By: Paul Dale
Jun 27, 2017
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Thank you for your review. I'm pleased I manged to make the buying process easy for you. Please contact me if you need anything in the future. Kind Regards Paul ...
Jun 13,2017
Minithumbup
Paul Dale
Paul Dale
Rachel Brettell
Rachel Brettell
By: 'Cath S'
Jun 13,2017
0 people found
this helpful
Paul and Rachel provided a fabulous service from start to finish, always felt I was in safe hands and was kept updated throughout. Highly recommended. Also want to mention the mortgage team. Pete is amazing, I would never use anyone else to advise me on my finances he really does know what he is doing and Liz was always a pleasant voice at the end of the phone and made sure I knew exactly where I was up to with regular calls. A credit to the firm!!...
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By: Rachel Brettell
Jun 27, 2017
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Hi Cath, thank you for your review. We're glad you were happy with everything. Best of luck in your new house, Rachel & Paul ...
May 23,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Heather'
May 23,2017
0 people found
this helpful
Catherine was excellent throughout my sale because she was always on top of what was going on - arranging viewing appointments, obtaining feedback from viewings, and then updates on the sale process right up to completion. Thanks Catherine...
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Comment on agent fees
On a par with other non web based agencies.
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By: Rachel Brettell
May 25, 2017
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Thank you for your recent review Heather. I know it was a long road but i'm so pleased we finally got there. Best of luck with your new home. Rachel, Paul and Catherine. ...
May 17,2017
Minithumbup
By: 'Sheff'
May 17,2017
1 people found
this helpful
Kept weekly contact, also did weekly checks on house if no viewings(vacant property). Well informed of progress. Always returned calls if not immediately available to talk, and quickly....
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Very helpful. Will do their best for you.
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By: Rachel Brettell
May 25, 2017
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Thank you for the review Sheff. We're really pleased you were happy with the service we gave you. All the best for the future from Rachel, Paul and Catherine. ...
May 13,2017
Minithumbup
Rachel Brettell
Rachel Brettell
Paul Dale
Paul Dale
By: 'Chris G'
May 13,2017
0 people found
this helpful
From the initial valuation, through to completion of the sale, the Ryder & Dutton team kept me informed and offered assistance at every stage of the process. A huge Thank You for excellent service!...
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Comment on agent fees
My property sold within 5 days of first being advertised, so worth every penny!
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By: Rachel Brettell
May 22, 2017
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Thank you for your review Chris. We're pleased we managed to find you a buyer so quickly! Please get in touch if there is anything you need in the future. Kind Regards Rachel, Paul and Catherine. ...
May 08,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Maria Kenny'
May 08,2017
1 people found
this helpful
Catherine has been so professional but more so happy and friendly and always ready to offer help and advice . I have been kept informed every step of the way . It has been a very happy stress free sale. Thank you very much Catherine I will definitely be recommending you to others....
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Comment on agent fees
Good
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By: Rachel Brettell
May 08, 2017
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Thank you for your review Maria. We were happy to be able to take the stress away from you. Best wishes, Rachel, Catherine and Paul ...
Feb 24,2017
Minithumbup
Rachel Brettell
Rachel Brettell
Catherine Salisbury
Catherine Salisbury
By: 'Kevin and Jean.'
Feb 24,2017
1 people found
this helpful
Excellent, friendly and efficient service received in selling a relative's house, from Rachel, Amy, Catherine and Paul. We were always kept fully informed of the progress of the sale. Well recommended....
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Comment on agent fees
Good.
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Jan 30,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Mr and Mrs Edge'
Jan 30,2017
1 people found
this helpful
We recently purchased a property. Both Rachel and Amy were very supportive through the process. Very professional staff and we would definitely recommend Ryder and Dutton to our family and friends....
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Dec 16,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Jason Lowther'
Dec 16,2016
1 people found
this helpful
Catherine made the complex process of selling a rather run-down family home at a distance as relaxing as possible. She provided consistently helpful advice and I felt was always on my side - even when her firm's interest might have been in an earlier, cheaper sale. She happily went the extra mile - regularly visiting to check the property was secure, hosting tradesmen, even sending me a pack of unanswered mail on completion. She actively engaged with key parties on my behalf - including the b...
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Comment on agent fees
Fees seem about standard for an urban sale.
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Dec 16,2016
Minithumbup
Kris Street
Kris Street
By: 'MarcD'
Dec 16,2016
0 people found
this helpful
This was the first time i have sold a house and decided to use R&D the gentleman who came round was called Kris Street, he was on time for the appointment and extremely professional....
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Very good i was extremely happy with the service i received
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Dec 15,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Nikki'
Dec 15,2016
1 people found
this helpful
Great communication on all levels, kept informed of every decision. Very smooth process from start to finish! Would recommend to others!...
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Comment on agent fees
Good
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Dec 09,2016
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'A Heywood customer'
Dec 09,2016
1 people found
this helpful
This is second time I have used this company within last 2 years. Although the staff has changed the service has not. Thoroughly professional and efficient from beginning. Would not hesitate to use them again. Amy was in charge of my recent sale and kept me fully informed throughout the process....
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Comment on agent fees
Acceptable
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By: Rachel Brettell
Dec 12, 2016
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Thank you for your review. We're very pleased you have been happy with our service. Best of luck for the future. Kind Regards Rachel and Amy ...
Dec 07,2016
Minithumbup
Katherine Taylor
Katherine Taylor
By: 'Neil Hook'
Dec 07,2016
0 people found
this helpful
Katherine has acted to manage our rental property for us. She's been quick to respond, diligent in acting on the tenant and our needs and always pleasant and helpful....
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Comment on agent fees
Overall the agents fees are reasonable based on the services offered. Higher than some, but worth paying the extra.
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Nov 10,2016
Minithumbup
By: 'Ms Kaur'
Nov 10,2016
0 people found
this helpful
Any was very positive in every aspect and she kept me informed of any changes there were before proceedings with the sale and gave me a courteous call even when the sale was good. Her mannerism at all time was polite and calm. I have thanked her for her assistance during the sale and I would hope this is comment is taken up in her appraisal. Many Thanks...
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Comment on agent fees
good
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Oct 31,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
Rachel Brettell
Rachel Brettell
By: 'Phil'
Oct 31,2016
1 people found
this helpful
Catherine Salisbury [and Amy Morgan] kept me informed of the progress of the sale and worked hard in chasing up the buyer's solicitors. I was selling a property in Heywood and I am based in Devon. I am glad I chose Ryder & Dutton for their professionalism and experience. The market valuation was high but this did test the market and the price was eventually reduced but I expected this....
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Comment on agent fees
Good value for money.
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Oct 21,2016
Minithumbup
By: 'Chris B'
Oct 21,2016
0 people found
this helpful
I found Amy to be very efficient, I was kept well informed throughout the buying process. Any emails I sent were always answered quickly and I felt she was always pushing (in a good way!) to get things moving as quickly as possible....
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n/a
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By: Amy Morgan
Oct 25, 2016
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Hi Chris Thank you very much for your feedback. We wish you all the best in the future and hope you are very happy in your new home Kindest Regards Amy, Rachel and Cathryn ...
Oct 18,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
Rachel Brettell
Rachel Brettell
By: 'Jonathan'
Oct 18,2016
1 people found
this helpful
I would like to thank Catherine, Rachel and Amy for assisting me in the purchase of properties they were marketing recently. I could not fault their attitude and customer service. Many thanks...
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By: Rachel Brettell
Oct 18, 2016
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Thank you for your kind words Jonathan. Its always a pleasure to deal with you and we look forward to helping you with any future purchases. Kind Regards Rachel, Amy and Catherine. ...
Oct 10,2016
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'D & M'
Oct 10,2016
0 people found
this helpful
Really helpful. Proactive chases on our behalf. Very friendly service all round. Very Efficient and Useful opening hours/ call centre....
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Comment on agent fees
not applicable
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Sep 30,2016
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Paul'
Sep 30,2016
0 people found
this helpful
Much thanks to Amy and Rachel for there help with my purchase. They both kept me well informed throughout. Thanks Girls...
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Sep 22,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Sue'
Sep 22,2016
1 people found
this helpful
During the sale of my deceased mums house the team was a constant support and kept me up to date on the sale and the next stage . Catherine was thorough handling the sale and when i was diagnosed terminally ill she was kind caring and so thoughtful . Amazing person...
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Comment on agent fees
The fees are for providing a service . I really appreciated the security visits to my mums house because it was empty and it was in with the fees .
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Sep 13,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
Rachel Brettell
Rachel Brettell
By: 'Hayley Jones'
Sep 13,2016
1 people found
this helpful
They have provided a Great service, we was always kept updated on progress and the ladies always spoke in a caring, friendly manner...
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Sep 13,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Leanne'
Sep 13,2016
1 people found
this helpful
I would just like to say a big thank you to the team at Ryder and dutton . Since me and my partner viewed the property all the agents had been really helpful, we originally went to visit the property on at least 5 occasions in which they always managed to squeeze us in at times best suited for us . Also helped with all queries regarding the house / vender ..all emails were responded within in hours and even chased up via call . We are still in the process of completion , we get the keys at the e...
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Comment on agent fees
Good
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Sep 08,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Rob & Lisa Dorsett'
Sep 08,2016
1 people found
this helpful
We recently sold our property through Ryder & Dutton in Heywood and were very happy with the level of service provided by all members of staff. The property was on the market for nearly 12 months so we dealt with a few members of staff during this time but were particularly impressed with Catherine and feel the sale would not have gone as smoothly as it did without her. Having dealt with other estate agents recently in our search for a new home I can honestly say that Ryder & Dutton...
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Comment on agent fees
Reasonable fees
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Aug 22,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
Rachel Brettell
Rachel Brettell
By: 'Liz'
Aug 22,2016
1 people found
this helpful
I was kept informed of all the processes in the selling of my house. I was confident that I could ask any relating query and, as a result, the stresses of the move were kept to a minimum....
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Aug 17,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'gillian'
Aug 17,2016
1 people found
this helpful
Fantastic customer service and always kept me up to date. I would recommend the branch to friends and family and i would use there service again in the future....
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Comment on agent fees
Found them expensive but was able to work this out with the branch to a more acceptable rate.
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Areas covered
  • OL10
  • BL9
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 6 0 61 1 58 2 1 0
Catherine Salisbury Catherine Salisbury
Senior Negotiator 28 reviews

About Catherine Enthusiastic and motivated. Always happy to help and endeavours to provide the highest quality customer care. View full profile
Rachel Brettell Rachel Brettell
Manager 23 reviews

About Rachel Registered member of the National Association of Estate Agents. Professional, helpful and always striving to provide the best service to my clients. View full profile
Paul Dale Paul Dale
Assistant Manager 45 reviews

About Paul I pride myself on being honest, loyal and accountable. With almost 10 years experience in this profession, I always strive to offer the best possible service and advice I can to all of our clients View full profile
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Last updated at 10:59 AM 01/05/2015 by allAgents

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Last updated at 10:59 AM 01/05/2015 by allAgents

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  • Tuesday: 08:30 - 20:30
  • Wednesday: 08:30 - 20:30
  • Thursday: 08:30 - 20:30
  • Friday: 08:30 - 20:30
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00

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