• Catherine Salisbury
    Catherine Salisbury
  • Rachel Brettell
    Rachel Brettell
  • Paul Dale
    Paul Dale
Our Branch is situated in a prime town centre location close to the church. The current staff specialise in both sales and lettings and you can be assured of a first class personal service.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361
Feb 24,2017
Minithumbup
Rachel Brettell
Catherine Salisbury
By:
Feb 24,2017
0 people found
this helpful
Excellent, friendly and efficient service received in selling a relative's house, from Rachel, Amy, Catherine and Paul. We were always kept fully informed of the progress of the sale. Well recommended....
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Comment on agent fees
Good.
Was this helpful? Yes
Jan 30,2017
Minithumbup
Rachel Brettell
By:
Jan 30,2017
0 people found
this helpful
We recently purchased a property. Both Rachel and Amy were very supportive through the process. Very professional staff and we would definitely recommend Ryder and Dutton to our family and friends....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Catherine Salisbury
By:
Dec 16,2016
0 people found
this helpful
Catherine made the complex process of selling a rather run-down family home at a distance as relaxing as possible. She provided consistently helpful advice and I felt was always on my side - even when her firm's interest might have been in an earlier, cheaper sale. She happily went the extra mile - regularly visiting to check the property was secure, hosting tradesmen, even sending me a pack of unanswered mail on completion. She actively engaged with key parties on my behalf - including the b...
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Comment on agent fees
Fees seem about standard for an urban sale.
Was this helpful? Yes
Dec 16,2016
Minithumbup
Kris Street
By:
Dec 16,2016
0 people found
this helpful
This was the first time i have sold a house and decided to use R&D the gentleman who came round was called Kris Street, he was on time for the appointment and extremely professional....
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Comment on agent fees
Very good i was extremely happy with the service i received
Was this helpful? Yes
Dec 15,2016
Minithumbup
Catherine Salisbury
By:
Dec 15,2016
0 people found
this helpful
Great communication on all levels, kept informed of every decision. Very smooth process from start to finish! Would recommend to others!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 09,2016
Minithumbup
Rachel Brettell
By:
Dec 09,2016
0 people found
this helpful
This is second time I have used this company within last 2 years. Although the staff has changed the service has not. Thoroughly professional and efficient from beginning. Would not hesitate to use them again. Amy was in charge of my recent sale and kept me fully informed throughout the process....
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Rachel Brettell
Dec 12, 2016
View all comments (1)
Thank you for your review. We're very pleased you have been happy with our service. Best of luck for the future. Kind Regards Rachel and Amy ...
Dec 07,2016
Minithumbup
Katherine Taylor
By:
Dec 07,2016
0 people found
this helpful
Katherine has acted to manage our rental property for us. She's been quick to respond, diligent in acting on the tenant and our needs and always pleasant and helpful....
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Comment on agent fees
Overall the agents fees are reasonable based on the services offered. Higher than some, but worth paying the extra.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Any was very positive in every aspect and she kept me informed of any changes there were before proceedings with the sale and gave me a courteous call even when the sale was good. Her mannerism at all time was polite and calm. I have thanked her for her assistance during the sale and I would hope this is comment is taken up in her appraisal. Many Thanks...
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Comment on agent fees
good
Was this helpful? Yes
Oct 31,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Oct 31,2016
0 people found
this helpful
Catherine Salisbury [and Amy Morgan] kept me informed of the progress of the sale and worked hard in chasing up the buyer's solicitors. I was selling a property in Heywood and I am based in Devon. I am glad I chose Ryder & Dutton for their professionalism and experience. The market valuation was high but this did test the market and the price was eventually reduced but I expected this....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
I found Amy to be very efficient, I was kept well informed throughout the buying process. Any emails I sent were always answered quickly and I felt she was always pushing (in a good way!) to get things moving as quickly as possible....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Amy Morgan
Oct 25, 2016
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Hi Chris Thank you very much for your feedback. We wish you all the best in the future and hope you are very happy in your new home Kindest Regards Amy, Rachel and Cathryn ...
Oct 18,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Oct 18,2016
0 people found
this helpful
I would like to thank Catherine, Rachel and Amy for assisting me in the purchase of properties they were marketing recently. I could not fault their attitude and customer service. Many thanks...
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By: Rachel Brettell
Oct 18, 2016
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Thank you for your kind words Jonathan. Its always a pleasure to deal with you and we look forward to helping you with any future purchases. Kind Regards Rachel, Amy and Catherine. ...
Oct 10,2016
Minithumbup
Rachel Brettell
By:
Oct 10,2016
0 people found
this helpful
Really helpful. Proactive chases on our behalf. Very friendly service all round. Very Efficient and Useful opening hours/ call centre....
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Comment on agent fees
not applicable
Was this helpful? Yes
Sep 30,2016
Minithumbup
Rachel Brettell
By:
Sep 30,2016
0 people found
this helpful
Much thanks to Amy and Rachel for there help with my purchase. They both kept me well informed throughout. Thanks Girls...
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Sep 22,2016
Minithumbup
Catherine Salisbury
By:
Sep 22,2016
0 people found
this helpful
During the sale of my deceased mums house the team was a constant support and kept me up to date on the sale and the next stage . Catherine was thorough handling the sale and when i was diagnosed terminally ill she was kind caring and so thoughtful . Amazing person...
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Comment on agent fees
The fees are for providing a service . I really appreciated the security visits to my mums house because it was empty and it was in with the fees .
Was this helpful? Yes
Sep 13,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Sep 13,2016
0 people found
this helpful
They have provided a Great service, we was always kept updated on progress and the ladies always spoke in a caring, friendly manner...
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Sep 13,2016
Minithumbup
Catherine Salisbury
By:
Sep 13,2016
0 people found
this helpful
I would just like to say a big thank you to the team at Ryder and dutton . Since me and my partner viewed the property all the agents had been really helpful, we originally went to visit the property on at least 5 occasions in which they always managed to squeeze us in at times best suited for us . Also helped with all queries regarding the house / vender ..all emails were responded within in hours and even chased up via call . We are still in the process of completion , we get the keys at the e...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 08,2016
Minithumbup
Catherine Salisbury
By:
Sep 08,2016
0 people found
this helpful
We recently sold our property through Ryder & Dutton in Heywood and were very happy with the level of service provided by all members of staff. The property was on the market for nearly 12 months so we dealt with a few members of staff during this time but were particularly impressed with Catherine and feel the sale would not have gone as smoothly as it did without her. Having dealt with other estate agents recently in our search for a new home I can honestly say that Ryder & Dutton...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 22,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Aug 22,2016
0 people found
this helpful
I was kept informed of all the processes in the selling of my house. I was confident that I could ask any relating query and, as a result, the stresses of the move were kept to a minimum....
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Was this helpful? Yes
Aug 17,2016
Minithumbup
Catherine Salisbury
By:
Aug 17,2016
0 people found
this helpful
Fantastic customer service and always kept me up to date. I would recommend the branch to friends and family and i would use there service again in the future....
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Comment on agent fees
Found them expensive but was able to work this out with the branch to a more acceptable rate.
Was this helpful? Yes
Aug 15,2016
Minithumbup
Catherine Salisbury
By:
Aug 15,2016
0 people found
this helpful
Catherine has been truly outstanding throughout the whole process and has always gone above and beyond to help with any questions or queries I had (even when I had my first time buyer meltdowns) True superstar!!!!...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Aug 08,2016
0 people found
this helpful
Excellent communication throughout the sale by all members of the team. Very happy with the handling of the sale, would recommend to others, and would use the service again....
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Comment on agent fees
Fair Priced
Was this helpful? Yes
Jul 20,2016
Minithumbup
Catherine Salisbury
By:
Jul 20,2016
0 people found
this helpful
I purchased my house through ryder and dutton and have nothing but praise for the staff .. if I were selling I would definately use Ryder and Dutton and will be recommending them to family and friends .. excellent service throughout...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 17,2016
Minithumbup
Catherine Salisbury
Rachel Brettell
By:
Jul 17,2016
0 people found
this helpful
Communication is excellent, staff all very pleasant and efficient. Sale went through with no chasing from my side and regular updates from the staff....
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Comment on agent fees
I think the agents fees are expensive especially as most aspects are online now but I when they came out to view the property they made a good impression, asked the right questions, said all the right things and actually showed an interest and I am glad we chose them.
Was this helpful? Yes
Jul 12,2016
Minithumbdown
Catherine Salisbury
By:
Jul 12,2016
0 people found
this helpful
Catherine has been really friendly and helpful all throughout the process and if I could give her ten stars I would. In fact, everyone at Ryder Dutton, from the mortgage advisor at the Huddersfield office, Cara Palmer, to the team in Heywood, have been excellent. I wold definitely appoint Ryder & Dutton if I ever thought of selling my house in future....
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What agent could do to change your mind?
Good
Attached Files
Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
Catherine Salisbury
By:
Jul 05,2016
1 people found
this helpful
Just wanted to leave a review for Catherine and the rest of the team following my recent house sale. Catherine kept me updated at all stages of the process, was really friendly and polite when I popped in to get a set of my keys back, and sent me a lovely congratulations email upon completion, I cannot recommend Catherine highly enough, she was so quick to respond when I had any queries and very knowledgable. The rest of the team were also fantastic Alex who viewed my house originally was great ...
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Comment on agent fees
Agent fees are reasonable especially considering the amount of time and effort given by the team.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Catherine Salisbury
By:
Jun 23,2016
0 people found
this helpful
Catherine was really helpful and always phoned me to keep me up to date. She also chased my solicitors for me a few times when she didn't have to, and made sure things weren't being delayed....
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Was this helpful? Yes
Jun 15,2016
Minithumbup
Catherine Salisbury
By:
Jun 15,2016
0 people found
this helpful
Catherine was extremely helpful through the whole process; explaining everything confidently and competently, ensuring I knew what was happening at all stages. As a first time buyer she took time to provide extra support and advice as needed, making the whole process run as smooth as possible. She is extremely professional and friendly, making what has the potential to be a stressful time an enjoyable experience....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2016
Minithumbup
Alex Fleming
By:
Jun 08,2016
0 people found
this helpful
I found Alex to be both friendly and professional in our dealings. He kept me informed and gave me excellent feedback after some of the viewings on my property. He was a pleasure to do business with and we had a laugh from time to time. I wish him well for the future....
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Comment on agent fees
The fees were very reasonable
Was this helpful? Yes
May 20,2016
Minithumbup
Catherine Salisbury
Alex Fleming
By:
May 20,2016
0 people found
this helpful
100% Professional. Catherine provided a service second to none ,I felt she was committed to ensuring the process of buying a house was completed without any stress and she succeeded with this task. Never once did I have any concerns about the process as Catherine explained everything and made sure we were up to date with the process. Alex was always at the end of the line and was really professional in his approach and always willing to go the extra mile for us . I cannot fault the team in the...
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Was this helpful? Yes
May 20,2016
Minithumbup
Catherine Salisbury
Alex Fleming
By:
May 20,2016
0 people found
this helpful
Ryder and Dutton took over the sale of my house after another estate agent had failed to get any viewings. I was assured by Alex that R & D would continually review their marketing strategy to achieve a sale and, after a little bit of price tweaking, they didn't let me down. Once a buyer had been found, Catherine moved things through very quickly (from first viewing to completion in 6 weeks) and she kept me informed with regular, comprehensive updates. R & D's communication is first cla...
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Comment on agent fees
Slightly higher than average fees.
Was this helpful? Yes
Areas covered
  • OL10
  • BL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 6 0 54 1 55 2 1 0
Catherine Salisbury Catherine Salisbury
Senior Negotiator
24 reviews

About Catherine Enthusiastic and motivated. Always happy to help and endeavours to provide the highest quality customer care. View full profile
Rachel Brettell Rachel Brettell
Manager
21 reviews

About Rachel Registered member of the National Association of Estate Agents. Professional, helpful and always striving to provide the best service to my clients. View full profile
Paul Dale Paul Dale
Assistant Manager
37 reviews

About Paul I pride myself on being honest, loyal and accountable. With almost 10 years experience in this profession, I always strive to offer the best possible service and advice I can to all of our clients View full profile

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Last updated at 10:59 AM 01/05/2015 by allAgents

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Last updated at 10:59 AM 01/05/2015 by allAgents

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