• Catherine Salisbury
    Catherine Salisbury
  • Rachel Brettell
    Rachel Brettell
  • Amy Morgan
    Amy Morgan
Our Branch is situated in a prime town centre location close to the church. The current staff specialise in both sales and lettings and you can be assured of a first class personal service.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361

Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
Any was very positive in every aspect and she kept me informed of any changes there were before proceedings with the sale and gave me a courteous call even when the sale was good. Her mannerism at all time was polite and calm. I have thanked her for her assistance during the sale and I would hope this is comment is taken up in her appraisal. Many Thanks...
read full review
Comment on agent fees
good
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
Featured Review
0 people found
this helpful
Catherine Salisbury [and Amy Morgan] kept me informed of the progress of the sale and worked hard in chasing up the buyer's solicitors. I was selling a property in Heywood and I am based in Devon. I am glad I chose Ryder & Dutton for their professionalism and experience. The market valuation was high but this did test the market and the price was eventually reduced but I expected this....
read full review
Comment on agent fees
Good value for money.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
this helpful
I found Amy to be very efficient, I was kept well informed throughout the buying process. Any emails I sent were always answered quickly and I felt she was always pushing (in a good way!) to get things moving as quickly as possible....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Amy Morgan
Oct 25, 2016
View all comments (1)
Hi Chris Thank you very much for your feedback. We wish you all the best in the future and hope you are very happy in your new home Kindest Regards Amy, Rachel and Cathryn....
Oct 18,2016
Minithumbup
By:
Oct 18,2016
Featured Review
0 people found
this helpful
I would like to thank Catherine, Rachel and Amy for assisting me in the purchase of properties they were marketing recently. I could not fault their attitude and customer service. Many thanks...
read full review
Was this helpful? Yes
By: Rachel Brettell
Oct 18, 2016
View all comments (1)
Thank you for your kind words Jonathan. Its always a pleasure to deal with you and we look forward to helping you with any future purchases. Kind Regards Rachel, Amy and Catherine.....
Oct 10,2016
Minithumbup
By:
Oct 10,2016
Featured Review
0 people found
this helpful
Really helpful. Proactive chases on our behalf. Very friendly service all round. Very Efficient and Useful opening hours/ call centre....
read full review
Comment on agent fees
not applicable
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Much thanks to Amy and Rachel for there help with my purchase. They both kept me well informed throughout. Thanks Girls...
read full review
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
During the sale of my deceased mums house the team was a constant support and kept me up to date on the sale and the next stage . Catherine was thorough handling the sale and when i was diagnosed terminally ill she was kind caring and so thoughtful . Amazing person...
read full review
Comment on agent fees
The fees are for providing a service . I really appreciated the security visits to my mums house because it was empty and it was in with the fees .
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
They have provided a Great service, we was always kept updated on progress and the ladies always spoke in a caring, friendly manner...
read full review
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
I would just like to say a big thank you to the team at Ryder and dutton . Since me and my partner viewed the property all the agents had been really helpful, we originally went to visit the property on at least 5 occasions in which they always managed to squeeze us in at times best suited for us . Also helped with all queries regarding the house / vender ..all emails were responded within in hours and even chased up via call . We are still in the process of completion , we get the keys at the e...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
We recently sold our property through Ryder & Dutton in Heywood and were very happy with the level of service provided by all members of staff. The property was on the market for nearly 12 months so we dealt with a few members of staff during this time but were particularly impressed with Catherine and feel the sale would not have gone as smoothly as it did without her. Having dealt with other estate agents recently in our search for a new home I can honestly say that Ryder & Dutton...
read full review
Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
I was kept informed of all the processes in the selling of my house. I was confident that I could ask any relating query and, as a result, the stresses of the move were kept to a minimum....
read full review
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Fantastic customer service and always kept me up to date. I would recommend the branch to friends and family and i would use there service again in the future....
read full review
Comment on agent fees
Found them expensive but was able to work this out with the branch to a more acceptable rate.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Catherine has been truly outstanding throughout the whole process and has always gone above and beyond to help with any questions or queries I had (even when I had my first time buyer meltdowns) True superstar!!!!...
read full review
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Excellent communication throughout the sale by all members of the team. Very happy with the handling of the sale, would recommend to others, and would use the service again....
read full review
Comment on agent fees
Fair Priced
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I purchased my house through ryder and dutton and have nothing but praise for the staff .. if I were selling I would definately use Ryder and Dutton and will be recommending them to family and friends .. excellent service throughout...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
Communication is excellent, staff all very pleasant and efficient. Sale went through with no chasing from my side and regular updates from the staff....
read full review
Comment on agent fees
I think the agents fees are expensive especially as most aspects are online now but I when they came out to view the property they made a good impression, asked the right questions, said all the right things and actually showed an interest and I am glad we chose them.
Was this helpful? Yes
Jul 12,2016
Minithumbdown
By:
Jul 12,2016
0 people found
this helpful
Catherine has been really friendly and helpful all throughout the process and if I could give her ten stars I would. In fact, everyone at Ryder Dutton, from the mortgage advisor at the Huddersfield office, Cara Palmer, to the team in Heywood, have been excellent. I wold definitely appoint Ryder & Dutton if I ever thought of selling my house in future....
read full review
What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
1 people found
this helpful
Just wanted to leave a review for Catherine and the rest of the team following my recent house sale. Catherine kept me updated at all stages of the process, was really friendly and polite when I popped in to get a set of my keys back, and sent me a lovely congratulations email upon completion, I cannot recommend Catherine highly enough, she was so quick to respond when I had any queries and very knowledgable. The rest of the team were also fantastic Alex who viewed my house originally was great ...
read full review
Comment on agent fees
Agent fees are reasonable especially considering the amount of time and effort given by the team.
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
Catherine was really helpful and always phoned me to keep me up to date. She also chased my solicitors for me a few times when she didn't have to, and made sure things weren't being delayed....
read full review
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Catherine was extremely helpful through the whole process; explaining everything confidently and competently, ensuring I knew what was happening at all stages. As a first time buyer she took time to provide extra support and advice as needed, making the whole process run as smooth as possible. She is extremely professional and friendly, making what has the potential to be a stressful time an enjoyable experience....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
I found Alex to be both friendly and professional in our dealings. He kept me informed and gave me excellent feedback after some of the viewings on my property. He was a pleasure to do business with and we had a laugh from time to time. I wish him well for the future....
read full review
Comment on agent fees
The fees were very reasonable
Was this helpful? Yes
May 20,2016
Minithumbup
By:
May 20,2016
0 people found
this helpful
100% Professional. Catherine provided a service second to none ,I felt she was committed to ensuring the process of buying a house was completed without any stress and she succeeded with this task. Never once did I have any concerns about the process as Catherine explained everything and made sure we were up to date with the process. Alex was always at the end of the line and was really professional in his approach and always willing to go the extra mile for us . I cannot fault the team in the...
read full review
Was this helpful? Yes
May 20,2016
Minithumbup
By:
May 20,2016
0 people found
this helpful
Ryder and Dutton took over the sale of my house after another estate agent had failed to get any viewings. I was assured by Alex that R & D would continually review their marketing strategy to achieve a sale and, after a little bit of price tweaking, they didn't let me down. Once a buyer had been found, Catherine moved things through very quickly (from first viewing to completion in 6 weeks) and she kept me informed with regular, comprehensive updates. R & D's communication is first cla...
read full review
Comment on agent fees
Slightly higher than average fees.
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
All staff at the branch were very helpful and friendly. No problems at all, if I have any queries or need advise the staff are always willing to help. I would advise others to use this agent. 100% satisfied with the service given....
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Alex was a true professional throughout the entire purchase process. His incessant chasing of all parties involved in the transaction (including myself!!) was the reason that contracts were exchanged a mere 19 days after I made an offer. He is a credit to the team at Ryder and Dutton (Heywood) who incidentally all came across as friendly and efficient....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Ryder & Dutton have handled the sale of my property exceptionally, they have kept me informed throughout the sale from day one to completion I would not hesitate in using them again and would highly recommend them to anyone looking to sell their property. Our thanks to all of the team especially to Stuart and Catherine....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
I am 100% happy with the service Catherine and Stuart ( and Alex) have provided at Ryder and Dutton. We have had a pretty stressful few months selling our house but Catherine and Stuart have been brilliant. I have felt comfortable phoning and emailing sometimes daily ( without feeling that I was bothering them) nearly every day for updates which they have both chased and pushed for answers. Originally my house was for sale with another agent before I changed to R&D and I am so glad that I di...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Alex was fantastic support during the sale of my house. Equally as friendly as professional and always a pleasure to speak to. Alex was consistent throughout the entire sale, regularly updating me and ensuring I understood what would happen every step of the way. A very reliable, valuable member of the team that Instills confidence and reassurance that you are being looked after. Stuart was involved in the sale of my house for a short period only due to relocation. He is keen and enthusiastic....
read full review
Comment on agent fees
Worth every penny
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Ryder & Dutton were very helpful in the sale of my mothers house. The property was looked after, which was important since I live 3 hours away. The property was well marketed, with a strong advert and good pictures. The sale took a little time to find the right buyer, but eventually went ahead smoothly....
read full review
Comment on agent fees
The fees were earned, and I would say were about the right level.
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
I was very impressed with the service offered by Ryder&dutton when selling my apartment, in particular with Alex who kept me up to date with the sale on a regular basis. Alex was friendly and professional throughout and always available to offer excellent support and advice. I would definitely recommend Ryder&dutton to anyone thinking of selling their home in the future....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Always very polite , would try and answer any questions or queries quickly and efficiently made it easy to sell the house and would recommend ....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Throughout the purchase of our property Stuart provided an exemplary service. He has professionalism in his bones and is a credit to both himself and the company. Any property transaction can present a myriad of problems however the competence of an experienced agent is vital when acting as a mediator between all parties when it matters most. Actions speak louder than words but when the actions are speedy and the words delivered with eloquence you have a winning combination! Sincere thanks...
read full review
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Amazing service, very responsive to emails and phone calls. Professional and friendly. Good knowledge of the property. Would recommend the estate agent and the heywood branch....
read full review
Comment on agent fees
N/a as buyer
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
I cannot say how please we are with the way we have been treated it has been first class. Always kept informed of what was going on regards to sale even helped with news about the people buying our house even though we were not selling through Ryder & Dutton. We new wished we had chosen Ryder & Dutton to sell our house instead of *another agent* who have been rubbish in comparison ....
read full review
Comment on agent fees
no fees as we are only buying from them.
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
Stuart was a star.He was professional and always responded to my emails extremely quickly. He always kept me abreast with offers etc..An absolute pleasure to work with and definitely deserving to be promoted. I would definitely use your services again if need be and recommend you to my friends....
read full review
Comment on agent fees
Well deserved
Was this helpful? Yes
Areas covered
  • OL10
  • BL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £500,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 6 0 50 1 53 2 1 0
Catherine Salisbury Catherine Salisbury
Senior Negotiator
21 reviews

About Catherine Enthusiastic and motivated. Always happy to help and endeavours to provide the highest quality customer care. View full profile
Rachel Brettell Rachel Brettell
Manager
18 reviews

About Rachel Registered member of the National Association of Estate Agents. Professional, helpful and always striving to provide the best service to my clients. View full profile
Amy Morgan Amy Morgan
Senior Negotiator
13 reviews

About Amy I am a hard working, polite and professional member of the Ryder and Dutton team. I always try to respond quickly and effectively to all enquiries and endeavour to spend time with clients to meet thei View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:59 AM 01/05/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:59 AM 01/05/2015 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry