• Catherine Salisbury
    Catherine Salisbury
  • Rachel Brettell
    Rachel Brettell
Our Branch is situated in a prime town centre location close to the church. The current staff specialise in both sales and lettings and you can be assured of a first class personal service.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361
Nov 03,2017
Minithumbup
By: 'Helen'
Nov 03,2017
0 people found
this helpful
I cannot fault the service of this agent. Prompt, professional and responsive. Being first time 'renters' they guided us through the process and made us feel confident and reassured....
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Comment on agent fees
high end but given our previous experience with cheaper agents i would say worth it
Was this helpful? Yes
Nov 01,2017
Minithumbup
Catherine Salisbury
Rachel Brettell
By: 'r wildon'
Nov 01,2017
0 people found
this helpful
After putting the house on the market 4 years ago it has eventually sold!. A lot of the work and with a lot of patience was conducted by a former employee but the two ladies who took over our case did very well. Communication was good keeping us up to date and acting as go between us and our buyer....
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Comment on agent fees
Not sure how the costs compare with other estate agents but R&D certainly worked for us . There were no hidden costs like some.
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By: Rachel Brettell
Nov 02, 2017
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Thank you for your review 'r wildon' we're glad we got there in the end for you. Good luck with your new house. Kind regards Rachel and Catherine. ...
Oct 17,2017
Minithumbup
Rachel Brettell
Catherine Salisbury
By: 'Danny Jones'
Oct 17,2017
0 people found
this helpful
Very efficient and thorough.Kept me informed throughout transaction.Advertisement included everything I wanted and the photographer etc arrived on time...
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Comment on agent fees
Average price
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By: Rachel Brettell
Oct 19, 2017
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Thank you for your review Danny. We hope you enjoyed Cyprus. Kind Regards Rachel & Cath. ...
Oct 05,2017
Minithumbup
Rachel Brettell
Catherine Salisbury
By: 'Steve-B'
Oct 05,2017
0 people found
this helpful
Rachel, the branch manager, provided an excellent service from her valuation, which was failrly accurate to ensuring her team followed up promptly. The marketing & management of the sale process through to completion was handled efficiently and professionally at all times. Catherine became involved towards the end and was extremely helpful in maintaing good communication between all parties. As a consequence, the whole sale process was a lot less stressful than it otherwise may have been fo...
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Comment on agent fees
I think the fees are a tad high being a percentage of sale price as the work required to sell does not necessarily increase for s more expensive property.
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By: Rachel Brettell
Oct 07, 2017
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Thank you for your review Steve-B. I'm pleased you were happy with the service we provided and that we managed to make it less stressful for you. Good luck for the future. Kind Regards Rachel and Catherine. ...
Oct 05,2017
Minithumbup
Catherine Salisbury
By: 'Danny McCarrick'
Oct 05,2017
0 people found
this helpful
I was selling my house and I couldn't of asked for better service. Catherine was always polite and kept me informed every step of the way. She also gave great advice where needed....
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Comment on agent fees
Value for money on this sale
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By: Catherine Salisbury
Oct 07, 2017
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We are so pleased you were happy with our efforts throughout this matter and should you ever require our services in the future please do not hesitate to contact us. Kind regards Catherine and Rachel ...
Oct 04,2017
Minithumbup
Catherine Salisbury
By: 'Jessica'
Oct 04,2017
0 people found
this helpful
Catherine was extremely helpful throughout the purchase of my first house. She kept me up to date at all times and pushed for a completion date that suited me. Catherine also put me in touch with a mortgage adviser who was great. The whole process was a lot easier than I anticipated due to the help of Catherine & her team....
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Comment on agent fees
I did not have to pay any fees to Ryder & Dutton for the purchase of the property which was great!
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By: Catherine Salisbury
Oct 07, 2017
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We are glad everything went through ok for you Jessica and should you need any help with anything in the future please do not hesitate to contact us. Good luck with your new home. Kind regards Catherine and Rachel ...
Oct 04,2017
Minithumbup
Catherine Salisbury
Rachel Brettell
By: 'stacey'
Oct 04,2017
0 people found
this helpful
Both Catherine and Rachel have provided myself with a great service from start to finish, happy to help me with any questions and quires and make the process as smooth as possible....
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By: Rachel Brettell
Oct 07, 2017
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Thank you for your review Stacey. We were happy to help. Good luck with the house. Kind Regards Rachel and Catherine. ...
Oct 02,2017
Minithumbup
Rachel Brettell
Catherine Salisbury
By: 'DAF'
Oct 02,2017
0 people found
this helpful
Professional, caring, friendly and highly capable right from day one, I am delighted with the proactive service we have received from Ryder and Dutton. Not an easy property to sell, they went above and beyond to find a buyer for us. Their advice was spot on and nothing was too much trouble for them. I would not hesitate to recommend them if you are serious about selling your property. Nice to find a reliable firm in this day and age....
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Comment on agent fees
Not the cheapest but you definitely get what you pay for.
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By: Rachel Brettell
Oct 03, 2017
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Thank you for your review DAF and your kind words. We're pleased we managed to get the property sold for you. Best wishes Rachel and Catherine. ...
Oct 02,2017
Minithumbup
By: 'Caroline Read'
Oct 02,2017
0 people found
this helpful
Thank you so much to all the team. This was as very tricky purchase that simply would not have completed without your help. Very happy :)...
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By: Rachel Brettell
Oct 03, 2017
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Thank you for your review Caroline. We're pleased we managed to get it through for you at long last. Good luck with the house. Kind Regards Rachel and Catherine. ...
Oct 02,2017
Minithumbup
Catherine Salisbury
Rachel Brettell
By: 'A customer'
Oct 02,2017
0 people found
this helpful
Catherine and Rachel were the most helpful, patient and understanding of Ryder and Dutton staff. Would recommend dealing with them....
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Comment on agent fees
Yes they charge a fee. But you do get what you pay for so would choose a traditional agent over cheap internet no service types.
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By: Rachel Brettell
Oct 03, 2017
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Thank you for taking the time to write a review. We're always happy to help in any way we can and we are pleased you were happy with the service we provided. Kind Regards Rachel and Catherine ...
Sep 29,2017
Minithumbup
Lisa Royle
By: 'Pamela'
Sep 29,2017
0 people found
this helpful
Just completed on a buy to let property. Very professional service and Lisa was very helpful and updated me regularly throughout tbe journey. I Would recommend them to friends and family. Pamela...
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By: Lisa Royle
Sep 29, 2017
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Hi Pamela thank you for taking the time out to write a review, good luck with renting out the property. If we can ever help again please let us know it has been a pleasure. ...
Sep 13,2017
Minithumbup
By: 'malcolm'
Sep 13,2017
0 people found
this helpful
Paul was more than helpful from start to finish in buying my property, Paul kept me up to date and took me step by step through the purchase process.paul was friendly and professional and dealt with any problems I had in a personal and relaxed manner, at stressful times...
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Comment on agent fees
Good
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Thank you for your positive review Malcolm, I'm glad I could help you and wish you all the happiness in your new home. Kind Regards Paul Dale ...
Sep 13,2017
Minithumbup
Rachel Brettell
By: 'Tracey'
Sep 13,2017
0 people found
this helpful
Communication has been consistent, repsonsive and factual. Details of the selling advertisement were excellent, interest was a couple of viewings a week so it obviously sold very quickly. Selling process was no trouble at all. Would I recommend, of course I would! A special mention for Paul Dale is required who made the process run like clockwork!...
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Comment on agent fees
Fees I think are acceptable considerering the amount of work involved selling the property and then the completion process.
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Hi Tracey. Thank you for your kind review and I am extremely happy that you were pleased with our service. Kind Regards Paul Dale ...
Sep 13,2017
Minithumbup
By: 'Joe Rennicks'
Sep 13,2017
0 people found
this helpful
The service from Paul at Ryder & Dutton has been exceptional from start to finish. He has been very helpful and always available from start to finish of this process. Would highly recommend this estate agent....
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Comment on agent fees
Very reasonable fees
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Thank you for your high praise Joe. I really hope you enjoy your new home when you get in there and wish you the best of luck. Kind Regards Paul Dale ...
Sep 05,2017
Minithumbup
Catherine Salisbury
By: 'RNJM'
Sep 05,2017
0 people found
this helpful
Thanks for all your help. Both Paul and Catherine were immensely helpful and supportive throughout our protracted move over the last 6 months. Much appreciated....
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Comment on agent fees
Competitively priced
Was this helpful? Yes
By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Thank you so much for your kind and positive review. I know when moving house things don't always go to plan but we were glad to help you every step of the way and get your sale and purchase through. Kind regards Paul, Catherine & Rachel ...
Sep 05,2017
Minithumbdown
Catherine Salisbury
By: 'Mark B'
Sep 05,2017
0 people found
this helpful
Catherine has been extremely helpful during the purchase of our home, she called with updates and chased solicitors from both parties throughout. If I called for advice or enquiries she always called back promptly with updates. She has been invaluable and I wouldn't hesitate to use or recommend her or Ryder & Dutton again....
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By: Catherine Salisbury
Sep 13, 2017
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Thank you so much for the review and kind words, if you ever require any further assistance you know where to find us and we wish you every happiness on your new home. Cath, Rachel and Paul. ...
Sep 01,2017
Minithumbup
Rachel Brettell
By: 'Jane'
Sep 01,2017
0 people found
this helpful
I am very pleased by the way I was kept informed and up dated promptly when circumstances changed....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Hi Jane thank you for your kind review and we are glad that you were happy with the service we provided you and wish you all the best for the future. Kind Regards Paul, Rachel & Catherine ...
Aug 25,2017
Minithumbup
By: 'Chris'
Aug 25,2017
0 people found
this helpful
Excellent communication throughout the purchase of the property. Step by step instructions and daily communication. I would highly recommend paul and the Ryder and Dutton team...
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your kind words Chris and Im glad you managed to get the purchase through as quick as you did. Best of luck with the property. ...
Aug 25,2017
Minithumbup
By: 'Douglas Whitehead'
Aug 25,2017
0 people found
this helpful
Paul is a credit to the company, he has keep me informed throughout the process, and has gone above and beyond what he was required to do, when things got complicated he was pro active and always communicated straight away. I would recommend Paul Dale to anyone requiring a hard working and honest estate agent...
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Comment on agent fees
Great value, earned every pennie
Was this helpful? Yes
By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your extremely kind words. I am just glad it went through in the end, as it certainly took a long time! If you ever need us for anything in the future, please let us know and I wish you and your family all the best for the future. ...
Aug 15,2017
Minithumbup
By: 'Keogh'
Aug 15,2017
0 people found
this helpful
Great communication throughout and very accommodating to our requests. Always kept us up to date with progress and information. Good experience overall....
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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I'm glad that you found Ryder & Dutton easy to deal with and hope you are getting on well in your new home. If you ever need anything in the future, please do not hesitate to contact us. ...
Aug 14,2017
Minithumbup
Rachel Brettell
By: 'Neil Hook'
Aug 14,2017
0 people found
this helpful
Ryder and Dutton have managed our property originally for rent and later for successful sale. Their work has been fantastic throughout, especially Paul's efforts for us. We have tried to sell this house a number of times in the past through a number of agents in Rochdale and Heywood and had a nightmarish experience - but Ryder and Dutton not only found us an amazing tenant for the property (see my tenant review as well for similar feedback), but then successfully steered us to selling the house ...
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Comment on agent fees
Whilst towards the top end of fees in the area, you get what you pay for - it was a higher fee, but in return we got the service we would have hoped for and more.
Was this helpful? Yes
By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your glowing review, it is really appreciated. At Ryder & Dutton, we highly value our customers needs and it is nice to hear you were happy with everything. I am happy that we got the property sold relatively quickly and from all the team at Ryder & Dutton we wish you all the best for the future. ...
Aug 08,2017
Minithumbup
By: 'Emma&Paul'
Aug 08,2017
0 people found
this helpful
From the moment Paul took over our sale he updated us every week excellent customer service could not ask for better...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
Jul 21,2017
Minithumbup
By: 'Lizzie Jones'
Jul 21,2017
0 people found
this helpful
From start to finish Paul has been brilliant; he has tried to help with any problems where he can, has kept me fully updated with developments and has given some helpful advice and solutions, whilst always being polite, friendly and courteous making him a very approachable member of the team. He is easily contactable both on the main line phone and via email and has worked around my preferred times and methods of contact. He has made a very stressful sale run a lot smoother and I really apprecia...
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Comment on agent fees
At first I thought the fees were expensive but in hindsight the level of service was worth paying for.
Was this helpful? Yes
By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Thank you for your positive and kind review. I am glad that we helped to get your property sold and were able to give you the advice you needed where necessary. From everyone at the Heywood office I wish you the best of luck for the future. ...
Jul 05,2017
Minithumbup
Catherine Salisbury
By: 'Chris Jones'
Jul 05,2017
0 people found
this helpful
Brilliant service from what ended up a very complicated sale. Paul and Angela knew what was going on if Catherine was not available. Having Catherine as our main agent helped with all the problems that happened. Honestly dont think the sale or purchase would of happened if it wasnt for the knowledgeable and experienced team in the Heywood branch....
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Comment on agent fees
Well worth the money.
Was this helpful? Yes
By: Rachel Brettell
Jul 07, 2017
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Thank you for your review Chris. I know it was a long and hard journey but we're all happy we manged to get you there in the end. Wishing you all the best of luck in your new home. Kind Regards Rachel, Paul and Catherine. ...
Jun 29,2017
Minithumbup
By: 'A. Noel'
Jun 29,2017
0 people found
this helpful
Paul was a great help to us as we had not purchased a property for over 25 years and as this was an investment to provide an income for my father, we felt safe in the knowledge that was provided by Paul at all times, we did have time to have some banter in our conversations and found Paul to be very professional and friendly to approach and feel he helped to motivate us to get the sale completed to our satisfaction....
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Comment on agent fees
Unsure as we purchased
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By: Rachel Brettell
Jul 07, 2017
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Hi Noel, thank you for your review. Were pleased the sale went through so quickly and that you felt in safe hands with us. Please get in touch if you need anything in the future. Kind Regards Rachel & Paul. ...
Jun 25,2017
Minithumbup
By: 'Miss O'Keefe'
Jun 25,2017
0 people found
this helpful
I found Ryder and Dutton very professional. I recieved weekly phone calls on progress and they would always get back to you....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Paul Dale
Jun 27, 2017
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Thank you for your kind words. I hope you are settled in your new home as I know you was excited to get in there. I remember how excited I was when I bought my first house! Good luck with the new home and if you need us again in the future feel free to give us a call. Kind Regards Paul ...
Jun 14,2017
Minithumbup
Catherine Salisbury
By: 'Iain and dawn'
Jun 14,2017
0 people found
this helpful
we have just sold our house in may and moved our new one both houses were with Ryder and Dutton from the start to the end we have had 100% communication from all the staff at heywood branch . we have had a few questions and they were answered or got back to us when they had the answers. All staff from the finance to the sale were excellent would definely used again and tell other people to use. thanks...
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Comment on agent fees
the agent fees were good
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By: Paul Dale
Jun 27, 2017
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Thank for your kind words and recognition of the job we have done for you. Hope you are settling in well to your new home and if you ever need us for anything in the future please don't hesitate to give us a call. Kind Regards Paul ...
Jun 13,2017
Minithumbup
By: 'Mf'
Jun 13,2017
0 people found
this helpful
Paul was very efficient and easy to communicate with,he made the purchase of our property very easy and hassle free. I would definately recommend using Ryder and Dutton to anyone considering putting their property on the market....
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Dale
Jun 27, 2017
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Thank you for your review. I'm pleased I manged to make the buying process easy for you. Please contact me if you need anything in the future. Kind Regards Paul ...
Jun 13,2017
Minithumbup
Rachel Brettell
By: 'Cath S'
Jun 13,2017
0 people found
this helpful
Paul and Rachel provided a fabulous service from start to finish, always felt I was in safe hands and was kept updated throughout. Highly recommended. Also want to mention the mortgage team. Pete is amazing, I would never use anyone else to advise me on my finances he really does know what he is doing and Liz was always a pleasant voice at the end of the phone and made sure I knew exactly where I was up to with regular calls. A credit to the firm!!...
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By: Rachel Brettell
Jun 27, 2017
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Hi Cath, thank you for your review. We're glad you were happy with everything. Best of luck in your new house, Rachel & Paul ...
May 23,2017
Minithumbup
Catherine Salisbury
By: 'Heather'
May 23,2017
0 people found
this helpful
Catherine was excellent throughout my sale because she was always on top of what was going on - arranging viewing appointments, obtaining feedback from viewings, and then updates on the sale process right up to completion. Thanks Catherine...
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Comment on agent fees
On a par with other non web based agencies.
Was this helpful? Yes
By: Rachel Brettell
May 25, 2017
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Thank you for your recent review Heather. I know it was a long road but i'm so pleased we finally got there. Best of luck with your new home. Rachel, Paul and Catherine. ...
Areas covered
  • OL10
  • BL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £500,000

Letting
  • Min: £0
  • Max: £118,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 6 0 73 1 65 3 1 0
Catherine Salisbury Catherine Salisbury
Senior Negotiator
38 reviews

About Catherine Enthusiastic and motivated. Always happy to help and endeavours to provide the highest quality customer care. View full profile
Rachel Brettell Rachel Brettell
Manager
32 reviews

About Rachel Registered member of the National Association of Estate Agents. Professional, helpful and always striving to provide the best service to my clients. View full profile

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Last updated at 10:59 AM 01/05/2015 by allAgents

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Last updated at 10:59 AM 01/05/2015 by allAgents

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