4.9/5 rating 153 reviews
  • 84% valuation accuracy
  • Catherine Salisbury
    Catherine Salisbury
  • Rachel Brettell
    Rachel Brettell
Our Branch is situated in a prime town centre location close to the church. The current staff specialise in both sales and lettings and you can be assured of a first class personal service.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361
Sep 18,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Kate'
Sep 18,2017
0 people found
this helpful
Thank you so much to Catherine and Paul for everything you have done for us ! We have dealt with several estate agents other the years but you are by far the most efficient ! Thank you for all your advise and keeping me calm ! Although you are both extremely professional, I have felt like I've been ringing a friend ! I will highly recommend you guys ....
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Good
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Sep 13,2017
Minithumbup
By: 'malcolm'
Sep 13,2017
0 people found
this helpful
Paul was more than helpful from start to finish in buying my property, Paul kept me up to date and took me step by step through the purchase process.paul was friendly and professional and dealt with any problems I had in a personal and relaxed manner, at stressful times...
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Comment on agent fees
Good
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Thank you for your positive review Malcolm, I'm glad I could help you and wish you all the happiness in your new home. Kind Regards Paul Dale ...
Sep 13,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Tracey'
Sep 13,2017
0 people found
this helpful
Communication has been consistent, repsonsive and factual. Details of the selling advertisement were excellent, interest was a couple of viewings a week so it obviously sold very quickly. Selling process was no trouble at all. Would I recommend, of course I would! A special mention for Paul Dale is required who made the process run like clockwork!...
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Comment on agent fees
Fees I think are acceptable considerering the amount of work involved selling the property and then the completion process.
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Hi Tracey. Thank you for your kind review and I am extremely happy that you were pleased with our service. Kind Regards Paul Dale ...
Sep 13,2017
Minithumbup
By: 'Joe Rennicks'
Sep 13,2017
0 people found
this helpful
The service from Paul at Ryder & Dutton has been exceptional from start to finish. He has been very helpful and always available from start to finish of this process. Would highly recommend this estate agent....
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Comment on agent fees
Very reasonable fees
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By: Paul Dale (Ryder & Dutton)
Sep 13, 2017
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Thank you for your high praise Joe. I really hope you enjoy your new home when you get in there and wish you the best of luck. Kind Regards Paul Dale ...
Sep 05,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'RNJM'
Sep 05,2017
0 people found
this helpful
Thanks for all your help. Both Paul and Catherine were immensely helpful and supportive throughout our protracted move over the last 6 months. Much appreciated....
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Comment on agent fees
Competitively priced
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By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Thank you so much for your kind and positive review. I know when moving house things don't always go to plan but we were glad to help you every step of the way and get your sale and purchase through. Kind regards Paul, Catherine & Rachel ...
Sep 05,2017
Minithumbdown
Catherine Salisbury
Catherine Salisbury
By: 'Mark B'
Sep 05,2017
0 people found
this helpful
Catherine has been extremely helpful during the purchase of our home, she called with updates and chased solicitors from both parties throughout. If I called for advice or enquiries she always called back promptly with updates. She has been invaluable and I wouldn't hesitate to use or recommend her or Ryder & Dutton again....
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By: Catherine Salisbury
Sep 13, 2017
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Thank you so much for the review and kind words, if you ever require any further assistance you know where to find us and we wish you every happiness on your new home. Cath, Rachel and Paul. ...
Sep 01,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Jane'
Sep 01,2017
0 people found
this helpful
I am very pleased by the way I was kept informed and up dated promptly when circumstances changed....
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Comment on agent fees
Fair
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By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Hi Jane thank you for your kind review and we are glad that you were happy with the service we provided you and wish you all the best for the future. Kind Regards Paul, Rachel & Catherine ...
Aug 25,2017
Minithumbup
By: 'Chris'
Aug 25,2017
0 people found
this helpful
Excellent communication throughout the purchase of the property. Step by step instructions and daily communication. I would highly recommend paul and the Ryder and Dutton team...
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your kind words Chris and Im glad you managed to get the purchase through as quick as you did. Best of luck with the property. ...
Aug 25,2017
Minithumbup
By: 'Douglas Whitehead'
Aug 25,2017
0 people found
this helpful
Paul is a credit to the company, he has keep me informed throughout the process, and has gone above and beyond what he was required to do, when things got complicated he was pro active and always communicated straight away. I would recommend Paul Dale to anyone requiring a hard working and honest estate agent...
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Comment on agent fees
Great value, earned every pennie
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your extremely kind words. I am just glad it went through in the end, as it certainly took a long time! If you ever need us for anything in the future, please let us know and I wish you and your family all the best for the future. ...
Aug 15,2017
Minithumbup
By: 'Keogh'
Aug 15,2017
0 people found
this helpful
Great communication throughout and very accommodating to our requests. Always kept us up to date with progress and information. Good experience overall....
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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I'm glad that you found Ryder & Dutton easy to deal with and hope you are getting on well in your new home. If you ever need anything in the future, please do not hesitate to contact us. ...
Aug 14,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Neil Hook'
Aug 14,2017
0 people found
this helpful
Ryder and Dutton have managed our property originally for rent and later for successful sale. Their work has been fantastic throughout, especially Paul's efforts for us. We have tried to sell this house a number of times in the past through a number of agents in Rochdale and Heywood and had a nightmarish experience - but Ryder and Dutton not only found us an amazing tenant for the property (see my tenant review as well for similar feedback), but then successfully steered us to selling the house ...
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Comment on agent fees
Whilst towards the top end of fees in the area, you get what you pay for - it was a higher fee, but in return we got the service we would have hoped for and more.
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By: Paul Dale (Ryder & Dutton)
Sep 04, 2017
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Thank you for your glowing review, it is really appreciated. At Ryder & Dutton, we highly value our customers needs and it is nice to hear you were happy with everything. I am happy that we got the property sold relatively quickly and from all the team at Ryder & Dutton we wish you all the best for the future. ...
Aug 08,2017
Minithumbup
By: 'Emma&Paul'
Aug 08,2017
0 people found
this helpful
From the moment Paul took over our sale he updated us every week excellent customer service could not ask for better...
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Comment on agent fees
You get what you pay for
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Jul 21,2017
Minithumbup
By: 'Lizzie Jones'
Jul 21,2017
0 people found
this helpful
From start to finish Paul has been brilliant; he has tried to help with any problems where he can, has kept me fully updated with developments and has given some helpful advice and solutions, whilst always being polite, friendly and courteous making him a very approachable member of the team. He is easily contactable both on the main line phone and via email and has worked around my preferred times and methods of contact. He has made a very stressful sale run a lot smoother and I really apprecia...
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Comment on agent fees
At first I thought the fees were expensive but in hindsight the level of service was worth paying for.
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By: Paul Dale (Ryder & Dutton)
Sep 11, 2017
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Thank you for your positive and kind review. I am glad that we helped to get your property sold and were able to give you the advice you needed where necessary. From everyone at the Heywood office I wish you the best of luck for the future. ...
Jul 05,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Chris Jones'
Jul 05,2017
0 people found
this helpful
Brilliant service from what ended up a very complicated sale. Paul and Angela knew what was going on if Catherine was not available. Having Catherine as our main agent helped with all the problems that happened. Honestly dont think the sale or purchase would of happened if it wasnt for the knowledgeable and experienced team in the Heywood branch....
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Comment on agent fees
Well worth the money.
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By: Rachel Brettell
Jul 07, 2017
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Thank you for your review Chris. I know it was a long and hard journey but we're all happy we manged to get you there in the end. Wishing you all the best of luck in your new home. Kind Regards Rachel, Paul and Catherine. ...
Jun 29,2017
Minithumbup
By: 'A. Noel'
Jun 29,2017
0 people found
this helpful
Paul was a great help to us as we had not purchased a property for over 25 years and as this was an investment to provide an income for my father, we felt safe in the knowledge that was provided by Paul at all times, we did have time to have some banter in our conversations and found Paul to be very professional and friendly to approach and feel he helped to motivate us to get the sale completed to our satisfaction....
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Comment on agent fees
Unsure as we purchased
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By: Rachel Brettell
Jul 07, 2017
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Hi Noel, thank you for your review. Were pleased the sale went through so quickly and that you felt in safe hands with us. Please get in touch if you need anything in the future. Kind Regards Rachel & Paul. ...
Jun 25,2017
Minithumbup
By: 'Miss O'Keefe'
Jun 25,2017
0 people found
this helpful
I found Ryder and Dutton very professional. I recieved weekly phone calls on progress and they would always get back to you....
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N/A
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By: Paul Dale
Jun 27, 2017
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Thank you for your kind words. I hope you are settled in your new home as I know you was excited to get in there. I remember how excited I was when I bought my first house! Good luck with the new home and if you need us again in the future feel free to give us a call. Kind Regards Paul ...
Jun 14,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Iain and dawn'
Jun 14,2017
0 people found
this helpful
we have just sold our house in may and moved our new one both houses were with Ryder and Dutton from the start to the end we have had 100% communication from all the staff at heywood branch . we have had a few questions and they were answered or got back to us when they had the answers. All staff from the finance to the sale were excellent would definely used again and tell other people to use. thanks...
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Comment on agent fees
the agent fees were good
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By: Paul Dale
Jun 27, 2017
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Thank for your kind words and recognition of the job we have done for you. Hope you are settling in well to your new home and if you ever need us for anything in the future please don't hesitate to give us a call. Kind Regards Paul ...
Jun 13,2017
Minithumbup
By: 'Mf'
Jun 13,2017
0 people found
this helpful
Paul was very efficient and easy to communicate with,he made the purchase of our property very easy and hassle free. I would definately recommend using Ryder and Dutton to anyone considering putting their property on the market....
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Comment on agent fees
Good
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By: Paul Dale
Jun 27, 2017
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Thank you for your review. I'm pleased I manged to make the buying process easy for you. Please contact me if you need anything in the future. Kind Regards Paul ...
Jun 13,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Cath S'
Jun 13,2017
0 people found
this helpful
Paul and Rachel provided a fabulous service from start to finish, always felt I was in safe hands and was kept updated throughout. Highly recommended. Also want to mention the mortgage team. Pete is amazing, I would never use anyone else to advise me on my finances he really does know what he is doing and Liz was always a pleasant voice at the end of the phone and made sure I knew exactly where I was up to with regular calls. A credit to the firm!!...
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By: Rachel Brettell
Jun 27, 2017
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Hi Cath, thank you for your review. We're glad you were happy with everything. Best of luck in your new house, Rachel & Paul ...
May 23,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Heather'
May 23,2017
0 people found
this helpful
Catherine was excellent throughout my sale because she was always on top of what was going on - arranging viewing appointments, obtaining feedback from viewings, and then updates on the sale process right up to completion. Thanks Catherine...
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Comment on agent fees
On a par with other non web based agencies.
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By: Rachel Brettell
May 25, 2017
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Thank you for your recent review Heather. I know it was a long road but i'm so pleased we finally got there. Best of luck with your new home. Rachel, Paul and Catherine. ...
May 17,2017
Minithumbup
By: 'Sheff'
May 17,2017
1 people found
this helpful
Kept weekly contact, also did weekly checks on house if no viewings(vacant property). Well informed of progress. Always returned calls if not immediately available to talk, and quickly....
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Very helpful. Will do their best for you.
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By: Rachel Brettell
May 25, 2017
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Thank you for the review Sheff. We're really pleased you were happy with the service we gave you. All the best for the future from Rachel, Paul and Catherine. ...
May 13,2017
Minithumbup
Rachel Brettell
Rachel Brettell
By: 'Chris G'
May 13,2017
0 people found
this helpful
From the initial valuation, through to completion of the sale, the Ryder & Dutton team kept me informed and offered assistance at every stage of the process. A huge Thank You for excellent service!...
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Comment on agent fees
My property sold within 5 days of first being advertised, so worth every penny!
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By: Rachel Brettell
May 22, 2017
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Thank you for your review Chris. We're pleased we managed to find you a buyer so quickly! Please get in touch if there is anything you need in the future. Kind Regards Rachel, Paul and Catherine. ...
May 08,2017
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Maria Kenny'
May 08,2017
1 people found
this helpful
Catherine has been so professional but more so happy and friendly and always ready to offer help and advice . I have been kept informed every step of the way . It has been a very happy stress free sale. Thank you very much Catherine I will definitely be recommending you to others....
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Comment on agent fees
Good
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By: Rachel Brettell
May 08, 2017
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Thank you for your review Maria. We were happy to be able to take the stress away from you. Best wishes, Rachel, Catherine and Paul ...
Feb 24,2017
Minithumbup
Rachel Brettell
Rachel Brettell
Catherine Salisbury
Catherine Salisbury
By: 'Kevin and Jean.'
Feb 24,2017
1 people found
this helpful
Excellent, friendly and efficient service received in selling a relative's house, from Rachel, Amy, Catherine and Paul. We were always kept fully informed of the progress of the sale. Well recommended....
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Comment on agent fees
Good.
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Jan 30,2017
Minithumbup
Rachel Brettell
Rachel Brettell
Amy Morgan
Amy Morgan
By: 'Mr and Mrs Edge'
Jan 30,2017
1 people found
this helpful
We recently purchased a property. Both Rachel and Amy were very supportive through the process. Very professional staff and we would definitely recommend Ryder and Dutton to our family and friends....
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Dec 16,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
By: 'Jason Lowther'
Dec 16,2016
1 people found
this helpful
Catherine made the complex process of selling a rather run-down family home at a distance as relaxing as possible. She provided consistently helpful advice and I felt was always on my side - even when her firm's interest might have been in an earlier, cheaper sale. She happily went the extra mile - regularly visiting to check the property was secure, hosting tradesmen, even sending me a pack of unanswered mail on completion. She actively engaged with key parties on my behalf - including the b...
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Comment on agent fees
Fees seem about standard for an urban sale.
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Dec 16,2016
Minithumbup
Kris Street
Kris Street
By: 'MarcD'
Dec 16,2016
0 people found
this helpful
This was the first time i have sold a house and decided to use R&D the gentleman who came round was called Kris Street, he was on time for the appointment and extremely professional....
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Comment on agent fees
Very good i was extremely happy with the service i received
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Dec 15,2016
Minithumbup
Catherine Salisbury
Catherine Salisbury
Amy Morgan
Amy Morgan
By: 'Nikki'
Dec 15,2016
1 people found
this helpful
Great communication on all levels, kept informed of every decision. Very smooth process from start to finish! Would recommend to others!...
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Comment on agent fees
Good
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Dec 09,2016
Minithumbup
Rachel Brettell
Rachel Brettell
Amy Morgan
Amy Morgan
By: 'A Heywood customer'
Dec 09,2016
1 people found
this helpful
This is second time I have used this company within last 2 years. Although the staff has changed the service has not. Thoroughly professional and efficient from beginning. Would not hesitate to use them again. Amy was in charge of my recent sale and kept me fully informed throughout the process....
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Comment on agent fees
Acceptable
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By: Rachel Brettell
Dec 12, 2016
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Thank you for your review. We're very pleased you have been happy with our service. Best of luck for the future. Kind Regards Rachel and Amy ...
Dec 07,2016
Minithumbup
Katherine Taylor
Katherine Taylor
By: 'Neil Hook'
Dec 07,2016
0 people found
this helpful
Katherine has acted to manage our rental property for us. She's been quick to respond, diligent in acting on the tenant and our needs and always pleasant and helpful....
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Comment on agent fees
Overall the agents fees are reasonable based on the services offered. Higher than some, but worth paying the extra.
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Areas covered
  • OL10
  • BL9
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £500,000

Letting
  • Min: £0
  • Max: £118,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 6 0 68 1 62 3 1 0
Catherine Salisbury Catherine Salisbury
Senior Negotiator 31 reviews

About Catherine Enthusiastic and motivated. Always happy to help and endeavours to provide the highest quality customer care. View full profile
Rachel Brettell Rachel Brettell
Manager 26 reviews

About Rachel Registered member of the National Association of Estate Agents. Professional, helpful and always striving to provide the best service to my clients. View full profile
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Last updated at 10:59 AM 01/05/2015 by allAgents

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  • Monday: 08:30 - 20:30
  • Tuesday: 08:30 - 20:30
  • Wednesday: 08:30 - 20:30
  • Thursday: 08:30 - 20:30
  • Friday: 08:30 - 20:30
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00

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