Ryder & Dutton - Heywood, OL10

4.9/5 rating 205 reviews
  • 86% valuation accuracy
  • 96% recommend
  • 95% fee satisfaction
  • Staff picture
    Catherine
  • Staff picture
    Rachel
  • Staff picture
    Nikki
Ryder and Dutton Heywood estates agent branch is situated in a prime town centre location close to the Heywood Perish. Our Heywood estate agent staff specialise in property sales and lettings. If you are looking for houses in Heywood we are the experts to contact. With our expert knowledge on the Greater Manchester properties in the region we guarantee first class customer service to help you rent, buy or sell your property.
Ryder & Dutton

22 Market Place Heywood
Greater Manchester
OL10 4NL

01706 369361
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Properties for Sale
Properties to Rent

“Wonderful Service...”

Dec 06,2018
Minithumbup
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Catherine
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Rachel
By: 'IanF'
Dec 06,2018
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I wouldn't hesitate to recommend or use Ryder & Dutton again for buying or selling. This is my 3rd transaction with them and the service I received from initial meeting and valuation through to completion was second-to-none. Sarah, Catherine and Rachel kept me up ...
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Comment on agent fees
Perfectly reasonable for the work put in
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“Property Purchase...”

Nov 27,2018
Minithumbup
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Catherine
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Rachel
By: 'Steph C'
Nov 27,2018
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Catherine was absolutely wonderful from start to finish helping us step by step through the purchase of our property. She answered all questions promptly and helped us with the process when we needed help, nothing was ever too much trouble for her. We couldn't ...
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Comment on agent fees
Good
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“Recommended...”

Nov 27,2018
Minithumbup
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Catherine
By: 'D & H'
Nov 27,2018
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Very professional service from the first contact. Catherine was excellent in keeping our sale on track and was great liaising with other parties involved in the chain. We were kept updated throughout and can't fault the service. Highly recommended!...
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You get what you pay for! Worth every penny.
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“Extremely happy!...”

Nov 16,2018
Minithumbdown
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Catherine
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Rachel
By: 'Faye'
Nov 16,2018
0 people found
this helpful
All the girls at Ryder & Dutton are really friendly and would do anything for you. Rachel was extremely knowledgeable and put us at ease with all our questions and concerns when thinking about putting our house up for sale. As Rachel was so great, ...
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Comment on agent fees
Fair on a no win no free basis. They are probably a little more expensive than average but worth it!
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By: Ryder and Dutton
Nov 22, 2018
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Well we finally got there!! It has been quite the journey and rather a difficult file to pull through but with lots of help from yourself also we managed it. You have been a delight to deal with, always so lovely and I already miss the daily emails! haha The mini Christmas tree is amazing, thanks so, so much and I truly hope your Christmas and New Year is fantastic in your new home. Warmest regards Catherine, Rachel and Sarah at Heywood ...

“Amazing service!...”

Nov 15,2018
Minithumbup
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Catherine
By: 'Amanda'
Nov 15,2018
0 people found
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Catherine was amazing from start to finish, went out of her way to get things done for us, without her the process would not have gone through in the time it did. She gave us regular updates and went above and beyond for us. We ...
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By: Ryder and Dutton
Nov 22, 2018
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So happy you are finally in your lovely new home, congratulations on your recent engagement and I hope that you, your partner and the new puppy are all very happy there!! You know where to find us if you need any help whatsoever, have a lovely Christmas and New Year!! Warm regards Catherine Rachel and Sarah at Heywood Branch ...

“Excellent service...”

Nov 09,2018
Minithumbup
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Catherine
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Rachel
By: 'Mark snowden'
Nov 09,2018
0 people found
this helpful
Ryder and Dutton worked very hard to complete our sale and purchase in the quickest possible time. Catherine constantly kept us up to date with what was going on and regularly chased things that needed doing....
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Comment on agent fees
Fees were fair, little more than some agents but great service
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By: Ryder adn Dutton
Nov 15, 2018
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So glad you were happy with everything. Wish you all the best in your new home and please don't hesitate to contact us should you require further assistance. KInd regards Catherine and Rachel ...

“Efficient, helpful staff...”

Nov 08,2018
Minithumbup
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Catherine
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Rachel
By: 'Sarah'
Nov 08,2018
0 people found
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I instructed Ryder & Dutton to sell a property. They organised many viewings and were quick to provide feedback and keep me updated on offers. The property sold quickly and for the right price. Rachel and Catherine dealt with the sale and were both helpful ...
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Comment on agent fees
Fair.
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By: Ryder and Dutton
Nov 15, 2018
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Thank you so much for your kind words. We are glad we could help and make things a little easier for you throughout what must have been a difficult time. If you need anything further help you know where we are. All the best, kind regards Catherine and Rachel ...

“Brilliant - highly recommend!...”

Nov 08,2018
Minithumbup
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Catherine
By: 'Kim H'
Nov 08,2018
0 people found
this helpful
Catherine has been great at helping us with the purchase of our new house. She's been really on top of everything and has always kept me up to date. Lovely and friendly service and if i sell a house in future I would definitely ...
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Comment on agent fees
NA
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By: Ryder and Dutton
Nov 15, 2018
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You were such a pleasure to deal with and we are so happy you are now settling into your new home. Thanks so much for the flowers too, they are beautiful!! Warm regards Catherine and Rachel ...

“Fully satisfied...”

Nov 02,2018
Minithumbup
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Catherine
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Rachel
By: 'Mr Welbourne'
Nov 02,2018
0 people found
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I found the two ladies pleasant and very helpful. They kept in constant contact up to date with the sale etc....
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Comment on agent fees
I negotiated an agreeable fee
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By: Ryder and Dutton
Nov 15, 2018
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We are so happy that you were happy with the service and wish you all the very best fro the future. Warm regards Catherine and Rachel ...

“Great Service...”

Oct 24,2018
Minithumbup
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Nikki
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Ann
By: 'Kate'
Oct 24,2018
0 people found
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Thorough, knowledgeable and helpful throughout the process. Really friendly and keen to answer any questions we had. Great service! Thanks...
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Comment on agent fees
Fees seem reasonable but we did not seek quotes elsewhere
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By: Nikki Cockcroft
Oct 29, 2018
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Thank you for your positive review Kate! Myself and Ann always try to make sure that all of our clients have a positive experience, so it is always lovely when clients comment that they have received this, Good luck with the move!! ...

“Very helpful and keep you informed every step of the way. Leave messages if im not available or send emails so I was always up to date. Many thanks....”

Oct 11,2018
Minithumbup
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Catherine
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Rachel
By: 'Laura Kane'
Oct 11,2018
0 people found
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Very helpful and keep you informed every step of the way. The team are friendly ans approachable. They leave messages if im not available or send emails so I was always up to date. Many thanks....
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Comment on agent fees
Competetive prices
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By: csal@ryder-dutton.co.uk
Oct 31, 2018
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Thanks so much Laura, all the very best for the future and you know where we are should you need any further assistance. Kind regards Catherine and Rachel at Heywood Branch ...

“Excellent service once again from your the girls at the Heywood branch of Ryder Dutton...”

Oct 11,2018
Minithumbup
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Catherine
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Rachel
By: 'Jon'
Oct 11,2018
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Excellent service once again from your the girls at the Heywood branch of Ryder Dutton. I hope to continue buying properties from Ryder Dutton in the future....
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By: Rachel Brettell
Oct 31, 2018
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Thank you for your review Jon. We will look forward to helping you again on your next purchase. Kind Regards Rachel and Catherine. ...

“First Class Service...”

Oct 09,2018
Minithumbup
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Catherine
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Rachel
By: 'Julie Stephenson'
Oct 09,2018
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Excellent service from beginning to end, very patient with my constant questions and very calming and professional when things became stressful. This is the 3rd time I have used R&D and would recommend this branch to anyone. Rachel initially came to our home ...
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Comment on agent fees
You pay for what you receive, which is excellent service.
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By: Ryder and Dutton
Oct 10, 2018
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Thanks so much for the kind words, I am just so happy for you both you are almost there with your move to Wales. I genuinely wish you both so much happiness. All the very best for the future and if you ever need any assistance whatsoever you know where to find us. Warmest regards, Catherine and Rachel at Ryder and Dutton, Heywood ...

“Helpful throughout...”

Sep 30,2018
Minithumbup
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Catherine
By: 'Angela Chadwick'
Sep 30,2018
0 people found
this helpful
Catherine was always helpful and was available at the end of the phone whenever I needed her. She kept me informed throughout the whole process and wase professional at all times....
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Comment on agent fees
As I sold my house for less than the asking price unfortunately the fees did not reduce as was stated in my original contract
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By: Rachel Brettell
Oct 03, 2018
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Thank you for your comments Angela, I'm pleased Catherine was able to help you throughout the process. With regards to the fees the contract you signed was on a set fee basis which is why there was no reduction in fee for agreeing an offer lower than the asking price. Should you not have a copy of the contract and want one sending over for your records please let me know. Best of luck for the future. Kind regards Rachel ...

“House Purchase...”

Sep 26,2018
Minithumbup
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Catherine
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Rachel
By: 'David'
Sep 26,2018
0 people found
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Catherine mainly covered the purchase for us and was very professional and helpful and responded quickly to queries - which wasn't easy given that we were not local. I have never used anybody other than Ryder and Dutton (Heywood Office) for my house sales ...
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N/A
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By: Ryder and Dutton
Oct 31, 2018
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Thanks for the positive feedback, so much appreciated. All the best and you know where to find us should you require any further help. Kind regards Catherine and Rachel at Ryder and Dutton ...

“Sale of 5 Fisher Drive...”

Sep 12,2018
Minithumbup
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Catherine
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Rachel
By: 'Glenn Mitchell'
Sep 12,2018
0 people found
this helpful
My partner and I recently sold our property in Heywood through Ryder and Dutton Estate Agency. We primarily dealt with Catherine Salisbury (and Rachel Brettell on occasion) who we found to be fantastic at handling our sale and we could not fault either of them ...
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Comment on agent fees
Ryder and Dutton charge 1.5% of property sale (+VAT) which is industry standard and good value for the service provided.
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By: Ryder and Dutton
Sep 12, 2018
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Thank you so much for the review. It's so nice to know our efforts are acknowledged and appreciated. Really pleased everything has worked out for you and all the very best in the future. Warm regards, Catherine and Rachel and Ryder and Dutton, Heywood ...

“Very helpful and put my mind at constant ease...”

Sep 11,2018
Minithumbup
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Rachel
By: 'Lauren'
Sep 11,2018
0 people found
this helpful
Rachel could not do enough to help me when buying my property. As a first time buyer, buying on my own, I had a lot of questions as you can imagine. Rachel helped put my mind at ease and answered every question as soon as ...
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Comment on agent fees
Good
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By: Rachel Brettell
Sep 14, 2018
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Thank you for your comments Lauren. I'm really pleased I was able to help you. Best of luck with your new house, Rachel. ...

“13 St James Grove OL10 1HN...”

Sep 10,2018
Minithumbdown
By: 'John'
Sep 10,2018
0 people found
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I have mixed feelings using Ryder & Dutton. I used them for the market initially and then through Auction House. I felt the initial valuation of £165k (Rachel) was in accurate. When the house was provisionally sold I felt they were biased to the buyer ...
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Comment on agent fees
Auction fees were a little high but that's the going rate which you have to agree to if you want to sell your house at auction.
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By: Rachel Brettell
Sep 11, 2018
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Thank you for your comments John. We always endeavor to give the most appropriate advice to our clients. I'm sorry to hear that you were not fully happy with the service we provided however i'm pleased that we were able to give you some piece of mind with the security checks. Best wishes, Rachel and Catherine. ...

“purchase of house...”

Sep 05,2018
Minithumbup
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Catherine
By: 'mick'
Sep 05,2018
0 people found
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superb service everything went nice and smooth always kept you informed of how the purchase was progressing yes i would use them again...
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By: Ryder and Dutton
Sep 08, 2018
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Thanks so much for the kind words. Much appreciated and wish you all the very best in your new home. If you need anything you know where to find us. Kindest regards Catherine, Rachel and Sarah at Heywood Branch, Ryder and Dutton ...

“Security of unoccupied property...”

Aug 24,2018
Minithumbup
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Catherine
By: 'Former Heywood boy'
Aug 24,2018
0 people found
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Catherine and team helped us sell an unoccupied property even though we live 75 miles away and could not be present for viewings or feedback...
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Comment on agent fees
Good
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By: Ryder and Dutton
Sep 08, 2018
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Thanks so much for the review, glad you were happy. All the very best for the future and should you need any further assistance you know where we are, kind regards Catherine, Rachel and Sarah at Heywood Branch, Ryder and Dutton ...

“Exceptional customer service...”

Aug 24,2018
Minithumbup
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Catherine
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Rachel
By: 'David Reynolds'
Aug 24,2018
0 people found
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I am quite a demanding person when it comes to getting things done, from which I found that Catherine and Rachel were both very prompt and accommodating with reassuring me that things were moving smoothly. As most people are aware it is hard dealing with ...
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Comment on agent fees
A lot higher than other agents but the service you get makes up for it.
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By: Ryder and Dutton
Sep 05, 2018
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Thanks so much for the review, so much appreciated. You were always a pleasure to deal with. All the very best with the refurbishment and thanks so much for the gifts and card. Warm regards Catherine, Rachel and Sarah at Heywood Branch , Ryder and Dutton ...

“Brilliant...”

Aug 16,2018
Minithumbup
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Catherine
By: 'Lee goodwin'
Aug 16,2018
0 people found
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Good experiance as a whole, kept me up to date with everything i needed to know and just nice to talk to! 👍👍...
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By: Ryder and Dutton
Aug 20, 2018
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So glad you were happy with everything, all the best in your new home and if you need anything else in the future you know where to find us. Kindest regards Catherine, Rachel and Sarah at Heywood Branch, Ryder and Dutton ...

“Very helpful and Highly Recommened...”

Aug 16,2018
Minithumbup
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Nikki
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Ann
By: 'Lauren Evans'
Aug 16,2018
0 people found
this helpful
I worked with Nikki and Ann to put my mortgage in place. As a first time buyer on my own I was very nervous about the whole process. Nikki put me at ease and took me through everything step by step and did all the ...
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Good
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By: Ann Beech
Aug 16, 2018
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Thank you so much Lauren. It is very much appreciated. We do like feed back on the service we provide. So glad that you would be happy to recommend us to your family and friends. Ann ...

“Great fast Sale and great customer service...”

Jul 24,2018
Minithumbdown
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Catherine
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Rachel
By: 'Lee Crawford'
Jul 24,2018
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As most people will already know, buying and selling houses can be quite stressful at times. Ryder and Dutton sold my flat within 3 months, which for me was brilliant. Every step of the way both Catherine and Rachel have kept me informed, guided me and ...
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Comment on agent fees
The fees are quite expensive compared to some estate agents out there, but having said that my flat was sold pretty much instantly. Paying less may have slowed this down or not given me the excellent levels of customer service that I have received.
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By: Ryder and Dutton
Jul 24, 2018
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It has been an absolute pleasure. Always such a friendly voice at the end of the line and we wish you every happiness for the future. Please do not hesitate to call should you require any further assistance whatsoever. Warm regards from all at Heywood Branch ...

“Excellent service...”

Jul 12,2018
Minithumbup
By: 'Danielle'
Jul 12,2018
0 people found
this helpful
As stressful as moving home can be in general this company and the staff made it all extremely easy and straight forward I would highly recommend them and want to thank them for all there help...
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“Knowledgeable, friendly and informative...”

Jul 10,2018
Minithumbup
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Catherine
By: 'Glynis and Vincent'
Jul 10,2018
0 people found
this helpful
Catherine was a credit to your firm. She kept us informed at all stages of the sale of our home. We found her approachable and pleasant with all our queries. Thank-you Catherine....
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Good
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By: Ryder and Dutton
Jul 11, 2018
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Awe, such a lovely review. Appreciate the kind words so much and truly hope you are very happy in the future. Remember where we are when you look to buy!! Warmest regards Catherine, Rachel and Sarah at Ryder and Dutton, Heywood Branch ...

“Overall Customer Service...”

Jun 01,2018
Minithumbup
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Catherine
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Rachel
By: 'Andrew Bottomley'
Jun 01,2018
0 people found
this helpful
A big thank you to the staff at the Heywood branch, it's been a long 20 months getting to this final successful resolution in selling my property. Catherine Salisbury, Rachel Brethell and Holly Kershaw all worked tirelessly from my point of view to make this ...
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Comment on agent fees
To be honest after all the hard work to get to this final conclusion of finally selling my property I would happily say that the Agents fees were more than deserved and earned from my perspective.
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By: Ryder and Dutton
Jun 14, 2018
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Thanks so much for the lovely feedback, just happy we got there in the end for you as you were always such a pleasure to speak to and we really did, genuinely want to get you that final result! All the very best and take good care, Catherine, Holly and Rachel at Heywood Branch ...

“Foley gardens Hopwood...”

May 16,2018
Minithumbup
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Catherine
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Rachel
By: 'Pauline F'
May 16,2018
0 people found
this helpful
Even though the sale was a reprocession the sale went through very smoothly. All the staff were very friendly and helpful .We were very pleased with the outcome....
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Comment on agent fees
Buying only
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By: Ryder and Dutton
May 19, 2018
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Thanks so much for the lovely review and the chocolates!! All the very best and if you require any further help you know where to find us. Kind regards Catherine, Rachel and Holly at Heywood Branch ...

“VERY HAPPY BRILLIANT SERVICE...”

May 15,2018
Minithumbup
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Catherine
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Rachel
By: 'Mr Moss'
May 15,2018
0 people found
this helpful
Very pleased with how ryder and dutton dealt with my purchase.very proffesional from start to finish. Thanks to catherine,rachel and holly....
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Good
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By: Ryder and Dutton
May 16, 2018
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Many thanks for your positive words, we hope you will be very happy in your new home. All the best, Catherine, Rachel and Holly at Heywood Branch ...

“Fantastic service...”

May 11,2018
Minithumbup
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Catherine
By: 'Ham'
May 11,2018
0 people found
this helpful
Catherine was very helpful and efficient. Her tenacious, persistent character ensured a complicated flat purchase went through as smoothly as possible. She guided us through the process and effectively managed the solicitors on both sides, which took a lot of the worry off our shoulders. ...
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By: Ryder and Dutton
May 11, 2018
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Thank you so much for the lovely review. You were always such a pleasure to deal with and I am very pleased you are settled in the new home. All the very best for the future Catherine, Rachel and Holly, Ryder and Dutton Heywood ...
Areas covered
  • OL10
  • BL9
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £51,700
  • Max: £7,000,000

Letting
  • Min: £0
  • Max: £118,000

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 7 0 93 4 81 3 2 0
Staff picture Catherine
(75)

Staff picture Rachel
(55)

Staff picture Nikki
(11)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:59 AM 01/05/2015 by allAgents

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  • Monday: 08:30 - 20:30
  • Tuesday: 08:30 - 20:30
  • Wednesday: 08:30 - 20:30
  • Thursday: 08:30 - 20:30
  • Friday: 08:30 - 20:30
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00

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