• Stephanie Hill
    Stephanie Hill
  • Michaela Barton
    Michaela Barton
  • Darran Joseph
    Darran Joseph
  • Kirsty Murgatroyd
    Kirsty Murgatroyd
  • Stephanie Martin
    Stephanie Martin
  • Ruth Dickson
    Ruth Dickson
  • claim your profile
    Katie Melling
Ryder & Dutton in Halifax offers a strong local traditional estate agency coupled with modern working practices to ensure the best service possible, complimented by an unrivalled regional coverage across the Pennine region, with experienced and enthusiastic staff, providing a professional and friendly service covering all clients property needs in Halifax and surrounding areas.
Ryder & Dutton

8 Silver Street Halifax
West Yorkshire
HX1 1HS

01422 433849
May 17,2017
Minithumbup
Stephanie Martin
Ruth Dickson
By:
May 17,2017
0 people found
this helpful
I have dealt with Ryder & Dutton for many years both at this branch and the Huddersfield branch and have always come away with a good feeling about them. Stephanie and Ruth I found to be very helpful, friendly, polite and knowledgeable. Nothing seems too much trouble for them....
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Comment on agent fees
The fees are about average for an estate agent.
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Apr 13,2017
Minithumbup
Katie Collins
Andy White
By:
Apr 13,2017
0 people found
this helpful
Andy White was recommended to me for mortgage advice with the Mortgage Advice Bureau, via Ryder and Dutton. Andy provided an excellent service helping to find the right mortgage for me. Once the mortgage had been applied for I received an excellent support service from Katie Collins. Quick responses to queries and always keeping me updated. Thank You....
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Comment on agent fees
Satisfactory.
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Apr 05,2017
Minithumbup
By:
Apr 05,2017
0 people found
this helpful
We received excellent, professional service from start to finish. The valuation was realistic as shown by the eventual sale price. We were kept informed and given and given good advice throughout....
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Comment on agent fees
A bit lower than the other agents we contacted and no annoying 'extras' added at the end.
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By: Stephanie Hill
Apr 06, 2017
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Thank you Jane. I hope your dad is all settled in his new home. Should you ever require us again, please don't hesitate in contacting us. Kind regards, Steph ...
Apr 03,2017
Minithumbup
Kirsty Murgatroyd
By:
Apr 03,2017
0 people found
this helpful
Ryder & Dutton staff were very professional & helpful from start to finish. I was kept up to speed what was happening the whole way through, re viewings/offers etc, via emails & phone calls. Kirsty Murgatroyd & the other staff members were great to deal with, & would always ring back when they said they would, something other companies have fail to do in the past. I would definitely use R&D again, & recommend them to family & friends. I was very happy with everyt...
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Comment on agent fees
Good
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By: Kirsty Murgatroyd
Apr 10, 2017
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Hi Keith, I'm pleased to hear that we have improved your experience of Estate Agents. If you do need us again then please do not hesitate to get in touch - Kirsty ...
Mar 03,2017
Minithumbup
Adam Smith
Ruth Dickson
By:
Mar 03,2017
0 people found
this helpful
After having a few problems with our rental, the staff at Halifax tired their best to sort our issues out thoughout our stay. And always kept us up to date with inspections....
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Comment on agent fees
Adam dealt brilliantly with our questions and problems. He even advised us on a few points that could of potentially caused issues with recovering our bond back. Adam always kept in contact, even when he was not in office. This has made our sign out process a lot easier than we thought.
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By: Adam Smith
Mar 06, 2017
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Thank you for your kind words Danielle. We hope you & Jordan are settling in and wish you all the best in your new home ...
Feb 28,2017
Minithumbup
Kirsty Murgatroyd
By:
Feb 28,2017
0 people found
this helpful
We'd like to say a big "Thank You" to Kirsty of Ryder & Dutton Halifax! As foreigners who just moved to this area for less than a year and first time buyers too, we can image how difficult it could've been, if without Kirsty's help, to go through the complicated house purchasing process. But fortunately she made it easy and pleasant. One thing we feel truly appreciated was how efficient and effective Kirsty was on communication. She kept us informed and updated all the time....
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Comment on agent fees
no charge to us as buyers
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By: Kirsty Murgatroyd
Mar 02, 2017
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Hi Zheng, Thank You for your kind words. I would like to wish you both all the best in your new home. - Kirsty ...
Jan 09,2017
Minithumbup
Kirsty Murgatroyd
By:
Jan 09,2017
0 people found
this helpful
Thank you to Ryder and Dutton for your help in selling our home. The team are always professional and friendly. They did most of our viewings as we were away a lot at any time the prospective buyers could come. Any time you rang any person in the office could deal with your question due to their excellent communication skills within the team....
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Comment on agent fees
Agent fees well worth it for the amount of work the Ryder and Dutton team put in to selling your home.
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Dec 01,2016
Minithumbup
Madeleine Hodgson
By:
Dec 01,2016
0 people found
this helpful
Madeleine and her team, Catherine and Sarah, couldn't have been more helpful. I had a very tight deadline for getting into the property and they really helped out to make sure I met it. As first time renter I them very helpful in answering all my questions....
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Comment on agent fees
Average
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By: Maddie Hodgson
Dec 01, 2016
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Thank you so much Simon for your lovely review. We are glad we managed to get you in there for when you needed! Hope you are settling in both with the house and the job. Kind regards ...
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
We used Ryder & Dutton to sell my property, throughout the process all our dealings with the Halifax office, specifically Nikii were highly professional and also friendly. I would recommend anyone to use this agency again....
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Nov 20,2016
Minithumbup
Darran Joseph
By:
Nov 20,2016
0 people found
this helpful
I used Ryder & Dutton to sell a property and Darran was always there to do what was necessary for the sale to be completed as it should have, he's very informative and professional....
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Nov 09,2016
Minithumbup
Adam Smith
Ruth Dickson
By:
Nov 09,2016
0 people found
this helpful
The process was very straightforward and explained very well from the outset. The staff were all exteremely friendly; Adam showed me around the property and gave me some expert technical advice on setting up broadband; Ruth and Stephanie worked really hard on my behalf to push through the referecing and documentation and ensured that I had the correct insurance cover; Nickie was very helpful on the phone helping me with questions and directing me to Stephanie and Ruth on certain matters. The p...
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Comment on agent fees
The agent's fees are in-line with other agent's whom I have dealt with and are certainly not aimed at top-tier pricing to the exclusion of potential private tennants or potential buyers. They have a wide range of properties on offer and are clearly very popular with landlords, tenants and buyers alike.
Was this helpful? Yes
Nov 04,2016
Minithumbup
Stephanie Martin
Ruth Dickson
By:
Nov 04,2016
0 people found
this helpful
We have been lucky to have the support of Ruth and Stephanie for a number of years. Whenever we contact the office we are greeted in a very professional and polite manner. They have always dealt with our queries efficiently and thoroughly, and are very proactive in their approach. They have made property management from a distance much easier and are always available to offer support and guidance. We have always been provided with excellent service from all of the agents within the Halifax o...
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
The staff always deal with any queries or issues quickly and efficiently. They are happy to carry out the home inspections unaccompanied which means I don't have to take time out of work to accommodate them....
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Comment on agent fees
The fees are competitive.
Was this helpful? Yes
Nov 04,2016
Minithumbup
Ruth Dickson
Stephanie Martin
By:
Nov 04,2016
0 people found
this helpful
I have been a landlord renting through Ryder & Dutton for @ 10 years Ruth Dickson and Stephanie Martin handle my files they are always professional and efficient in their input whilst they work for me as a landlord to the best they can they also seem to have a good rapport with my tenants to get the best out of any difficult situations renting can present. I would highly recommend them to Landlords looking for an agent....
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Comment on agent fees
Fair fee structure
Was this helpful? Yes
Nov 04,2016
Minithumbup
Stephanie Martin
Ruth Dickson
By:
Nov 04,2016
0 people found
this helpful
Having had several years residency at my current address with Ryder & Dutton as letting agents, I've only really had good communication and usually, any issues have been dealt with professionally and quickly....
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Comment on agent fees
The payment fee upon renewal of tenancy is out of order considering that all I, as a tenant am doing is carrying on the exact same arrangement. Literally nothing else needs doing to require this payment other than a new form needs signing.
Was this helpful? Yes
Nov 03,2016
Minithumbup
Stephanie Martin
Ruth Dickson
By:
Nov 03,2016
0 people found
this helpful
Love living at the house I do, beautiful views & amazing school nearby for my daughter. Looked at this house & knew i wanted to live here. Ryder & Dutton letting team were great, I've always kept the house in amazing condition however I would have loved to be able to decorate but was told the landlord decided against it. My daughter understandably would love a girlie bedroom. Each inspections which happened I would hope the letting team were extremely happy with the level of cleanlin...
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Comment on agent fees
I think all fee's are expensive with buying/letting.
Was this helpful? Yes
By: Ruth Dickson
Nov 05, 2016
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Hi Claire, thank you for your review. I am sorry that these issues have taken longer to deal with than we would usually hope for, but as you are now aware after our telephone conversation they should progress quickly. We are pleased that you enjoy living at the property and hope you continue to do so. ...
Oct 11,2016
Minithumbup
Stephanie Martin
By:
Oct 11,2016
0 people found
this helpful
As a tenant I couldn't ask anymore from the agency team, every query I have had has been dealt with promptly and the communication is second to none....
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Comment on agent fees
I think the agency fees at initial deposit stage are quite high compared to other comparative agencies for rentals. The service received does make up for this though.
Was this helpful? Yes
Oct 11,2016
Minithumbup
Kirsty Murgatroyd
Kirsty Murgatroyd
By:
Oct 11,2016
0 people found
this helpful
Great Service from Ryder and Dutton, Kristy was fantastic keeping me up to date at every stage and replying to enquiries on the day, I am very impressed with the service received from start to finish, it is very refreshing to see such professionalism and knowledge in a day and age where other services are lacking in these fields. Thank you so much for all your help...
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Comment on agent fees
If you want good service and all the work taken out of it for you, well worth the fees.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Why are there only 2 Options for Staff Members?! You are all awesome! Amazing people to deal with. Things have been running so smoothly. Thanks again guys All the best Lee...
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Comment on agent fees
I honestly can not remember paying any agent fees, so I guess that's a good thing :)
Was this helpful? Yes
Sep 16,2016
Minithumbup
Stephanie Martin
Kirsty Murgatroyd
By:
Sep 16,2016
0 people found
this helpful
Very friendly and extremely helpful. The tenancy went as smoothly as I could have hoped for. All aspects have been dealt with promptly....
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Was this helpful? Yes
Sep 16,2016
Minithumbup
Kirsty Murgatroyd
By:
Sep 16,2016
0 people found
this helpful
Fantastic customer service through a very difficult and drawn out process, very kind, helpful, informative and extremely positive all the way. We thought at one point we would lose the house, but were then asked to speak with Cara their mortgage advisor, who resolved all our worries and complications and took the process forward....
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Comment on agent fees
Mortgage advisor fees were very good.
Was this helpful? Yes
Aug 31,2016
Minithumbup
Adam Smith
Ruth Dickson
By:
Aug 31,2016
0 people found
this helpful
All the staff at Halifax Ryder & Dutton have been excellent and I highly recommend their services. Thank you all very much....
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Comment on agent fees
A little more expensive but you get a higher standard of service
Was this helpful? Yes
Aug 16,2016
Minithumbup
Adam Smith
By:
Aug 16,2016
0 people found
this helpful
Swift work by Adam who handled the few issues created by the exiting tenant, and kept us up to date throughout the sign-out process....
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Jul 20,2016
Minithumbup
Ruth Dickson
Stephanie Martin
By:
Jul 20,2016
0 people found
this helpful
Ruth and Stephanie both worked really hard to get me a suitable tenant and kept me informed at all stages of the process....
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Comment on agent fees
Very reasonable given the work involved
Was this helpful? Yes
Jul 15,2016
Minithumbup
Kirsty Murgatroyd
By:
Jul 15,2016
0 people found
this helpful
From day one, the help and attitude from Kirsty at Ryder and Dutton has being top notch. She was always ringing or emailing to keep me and my wife informed of the buying of our house and to let us know if any thing cropped up that could slow down the purchase. She is a credit to Ryder and Dutton and therefore our overall experience of the estate agent is a positive one. Would definitely recommend. Thanks again!...
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Comment on agent fees
Not a problem
Was this helpful? Yes
Jul 15,2016
Minithumbup
Kirsty Murgatroyd
By:
Jul 15,2016
0 people found
this helpful
Nikki was our main contact throughout the sale of our property, & a lovely lady to deal with. Always available to take our calls & dealt with all the issues we had in a knowledgeable manner. After using a different estate agents in a previous property sale Nikki made this experience a breeze. The professionalism started with Stuart who photographed our property, & Kisty who negotiated the price. All the girls had excellent customer service & I don't have any negative feedback wh...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2016
Minithumbup
Stephanie Martin
Ruth Dickson
By:
Jun 29,2016
0 people found
this helpful
Both Stephanie and Ruth have delivered excellent professional customer service theoughout my experience so far, letting out my first property I had little knowledge on what to do, they have both been extreamly helpful in advising me....
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Comment on agent fees
Average fees for monthly property rental management
Was this helpful? Yes
Jun 21,2016
Minithumbup
Ruth Dickson
Stephanie Martin
By:
Jun 21,2016
0 people found
this helpful
We were very happy with the service provided by Steph and Ruth. The process of finding a tenant was very quick and easy. We had 4 prospective tenants and they thankfully managed every element so we had to do very little. Theywere always willing to help or advise with any queries given that we are fairly new to the process . They ensured all the paperwork was complete and we now have happy tenants that are all settled in! We would not hesitate to recommend them both....
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Comment on agent fees
Reasonable fees and more than worth it.
Was this helpful? Yes
Jun 17,2016
Minithumbup
Michaela Barton
Stephanie Martin
By:
Jun 17,2016
0 people found
this helpful
They made the process very simple and was very rapid as I needed them to be at the time. They was all very willing to answer my many question and concerns, very friendly and polite and did a great job on making us feel welcome. I am grateful for there help, thankyou....
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Comment on agent fees
Slightly high when you look at the breakdown but I could definitely see how my money was used and how it benefited me and my family in our new house.
Was this helpful? Yes
Jun 15,2016
Minithumbup
Adam Smith
By:
Jun 15,2016
0 people found
this helpful
Adam was vety professional and quick to respond to any query. He was proactive at dealing with issues that arose deign handover and always kept me up to date with progress....
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Areas covered
  • HX1
  • HX2
  • HX3
  • HX4
  • HX5
  • HX6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £40,000
  • Max: £275,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 20 2 47 1 19 1 4 0
Stephanie Hill Stephanie Hill
Manager
2 reviews

About Stephanie I first started working for Ryder & Dutton when I was 16 and have since performed various roles within sales and lettings. Having relocated back to the North I have re-joined Ryder & Dutton which I si View full profile
Michaela Barton Michaela Barton
Valuer and Negotiator
21 reviews

About Michaela I am a confident individual with 10 years experience within residential estate agency. I am knowledgeable about the local area and believe that customer service plays a key part in estate agency. View full profile
Darran Joseph Darran Joseph
Auction Valuer
8 reviews

About Darran No description set View full profile
Kirsty Murgatroyd Kirsty Murgatroyd
Senior Negotiator
37 reviews

About Kirsty I am a very friendly, approachable and professional person who goes out of their way to offer excellent customer service. I am efficient, very hard working and always happy to help. View full profile
Stephanie Martin Stephanie Martin
Lettings Valuer
27 reviews

About Stephanie No description set View full profile
Ruth Dickson Ruth Dickson
Lettings advisor
15 reviews

About Ruth No description set View full profile
Katie Melling Katie Melling
Negotiator
0 reviews

About Katie No description set View full profile

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Last updated at 2:42 PM 14/04/2014 by allAgents

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Last updated at 2:42 PM 14/04/2014 by allAgents

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