• Sarah Lynn
    Sarah Lynn
  • Rebecca Heselwood
    Rebecca Heselwood
  • Ian Hill
    Ian Hill
  • Yvette Taylor
    Yvette Taylor
  • Christine Smith
    Christine Smith
  • Amanda Lamont
    Amanda Lamont
  • Hollie Connor
    Hollie Connor
  • Dawn Southern
    Dawn Southern
  • Dan Sidlow
    Dan Sidlow
  • claim your profile
    Natalie Martin
  • claim your profile
    Lois Buczman
No description for branch.
Ryder & Dutton

Edge View House Salmon Fields Business Village Royton, Oldham
Greater Manchester
OL2 6HT

0161 925 3232

Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
Sarah was brilliant. She was professional all the time and dealt with my requests and instructions clearly and in a timely manner. It was my first time buying through this branch, certainly not the last one. I am hoping to build a long business relationship with her going forwards...
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Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
Featured Review
0 people found
this helpful
The dealings I have had with Sarah Lymm have been excellent. Very methodical, accurate and quick to communicate. All in all the transaction has been extremely smooth and dealt with efficiently...
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Comment on agent fees
No issue
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
this helpful
Amanda and the team communicated clearly at all stages of the auction process, do what they said they would at the right time and explained implications of decisions....
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Comment on agent fees
Not low but acceptable given an efficient professional service.
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
Featured Review
0 people found
this helpful
Excellent service at all the auctions we have attended.All staff are helpful, professional and do everything possible to achieve a sale at the auction and also post auction if required. Advice freely given on all aspects....
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Comment on agent fees
good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
Featured Review
0 people found
this helpful
Excellent service at all the auctions we have attended.All staff are helpful, professional and do everything possible to achieve a sale at the auction and also post auction if required. Advice freely given on all aspects....
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Comment on agent fees
good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
I was away on holiday when I noticed this property. I sent a quick email to Sarah to question if she could show me the property even though all the designated dates had passed. She replied to me promptly to confirm that she would do her utmost to show me the property. I was glad that she did. She was helpful throughout and I wish I could purchase every property through her as she is professional; courteous and understanding of what the buyer is looking for. She is an asset to Ian and the res...
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Comment on agent fees
The auction fees are reasonable and are in line with the market
Was this helpful? Yes
Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
This was the first time i have purchased a property so the process was all new to me. However Amanda was fantastic in helping out, explaining and also was really quick to respond back from emails and telephone calls. it made my first property purchase more enjoyable. Thanks Amanda...
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Comment on agent fees
Seem acceptable
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Yvette made the whole process of buying at auction very easy. As an auction newbie she explained what would happen so that everything went smoothly on the day Γ°ΕΈΛœβ‚¬...
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Comment on agent fees
Fees were reasonable as a purchaser.
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Yvette has been really helpful and moved quickly to ensure everything was in place. We're not completed yet but everything was in place as swiftly as possible from Yvette's side....
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Yvette has been extremely helpful throughout this post auction purchase. There have been a number of issues relating to the property all of which she has resolved in a highly efficient manner....
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Amanda was so friendly and helpful and made the auction experience so much easier. She was also very knowledgeable as we hadn't done a proxy bid before....
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Amanda was very helpfull in negotiating my purchase post auction. I am very happy with the great customer service I received....
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Comment on agent fees
Great
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
I found R&D to be very professional, friendly and efficient. The house went online Fri evening. By Monday we'd had 7 viewings and more than 1 rental application. Very happy with the service....
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Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
Always pleasure to deal with Yvette-extremely helpful, efficient and cheerful member of RD. I am looking forward to deal with you again....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Thanks for an excellent service. Dawn was very helpful throughout the process and the report carried out by David Parker was very informative. Would have no hesitation in recommending them....
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Comment on agent fees
A discount for repeat business would be helpful.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
Ryder and Dutton and particularly Dawn Southern have provided a fabulous service to date, all enquires have been dealt with efficiently and we have been kept updated on the process so we know exactly where we are and what the next steps are. I have found all staff to be polite and helpful, they have helped to reduce the worry in what can be a stressful time....
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Auction house Manchester gave an exceptional service they were extremely efficient and professional and sold my property so fast without any hassle , all the staff were so friendly and helpful , I wouldn't hesitate to use them again and also recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
An absolute pleasure to deal with at the beginning, throughout and at the completion of the transaction and being fully informed at all times.After suffering poor service from Estate Agents in the past this has come as a pleasant surprise. Hoping to do more business on an ongoing basis. Ken Ward...
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
Delighted with the service I received. Had been hanging on and on as I didn't know the procedure to auction, incurring thousands in enhanced Council Rates ( normal rates + 50% for leaving empty ) and yet Amanda Lamont made it so easy and painless. I phoned just to enquire and she took me through the process so efficiently that I was confident to give her the go-ahead to proceed. Always cheery and helpful with the phone calls keeping me up to date with viewings etc., and her advice on potent...
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Comment on agent fees
I have nothing to compare to, but am quite satisfied with the charges.
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
I would just like to say the service I received was excellent and the ladies keep me very informed on every aspect of the sale of my property from start to finish. An excellent and totally professional service and a pleasure to deal with....
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Comment on agent fees
good
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Sarah was very helpful, organised, professional and personable in her interaction. I have enjoyed my experience with Auction House and look forward to continuing to do so. Very professional process well run....
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Just moved into the area ( from 200 miles and 30 years of living away from the North ) and purchased a new home via Ryder and Dutton sales , have to say the service , the level of professionalism and of genuine help and care was the best I have ever experienced from any estate agent group , large or small , both Rebecca and Lee have been brilliant to deal with , and I would recommend without hesitation ....
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Comment on agent fees
n/a
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Rebecca and Christine at Ryder and Dutton New Homes were great!! Buying our first home was quite stressful as we had to wait almost a year for completion due to various reasons at the site, however they kept us up to date with regular emails and phone calls and made sure everything went through for us in the end! They also met us regularly at the site so we could go inside the property! No issues and good service. Thankyou!...
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Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
thank you for the super fast service, very polite, wish all the agents were like you! very professional, keeping in touch, calls and emails, everything but smoke signals and the tom-tom! good for me and good for the company! barbie bastille...
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Comment on agent fees
not applicable
Was this helpful? Yes
Mar 09,2016
Minithumbup
By:
Mar 09,2016
0 people found
this helpful
Utterly professional, a real credit to Ryder & Dutton and thank you for a smooth management of my auction purchase. I would be happy to recommend The Auction House...
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Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
An excellent service from start to finish. I was kept informed of progress throughout. Also very professional service in dealing with my solicitors....
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Comment on agent fees
Fees seem reasonable
Was this helpful? Yes
Feb 12,2016
Minithumbdown
By:
Feb 12,2016
0 people found
this helpful
This review relates to a new build property on a small development. On reserving the plot at the agents head office, we found them to be very friendly and helpful and they offered to keep us updated on all the stages of the development up to legal completion. There was contact at the start when they needed to know our solicitors and source of finance but later on we found it easier to go to the site and speak to the builders regarding progress on the build, as Ryder and Dutton seemed to always ...
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Comment on agent fees
We did not pay their fees. Presume the vendor paid.
Was this helpful? Yes
By: Lee Whitehead
Feb 15, 2016
View all comments (1)
Thank you for taking the time to post this review. We are disappointed you felt you did not receive appropriate updates on the build and would like to ensure this does not happen again. Ryder & Dutton strive to provide market leading customer service to all of our clients and are always disappointed if a Vendor or Purchaser feel they have not received this. We would be grateful if you could contact our New Homes Manager Lee Whitehead on 0161 925 3235 or lwhitehead@ryder-dutton.co.uk w....
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
It is my pleasure to comment on Sarah and Ian, they have been very professional and helpful in every way. They have been a great help in selling my property and I have every confidence in them in the way they carried out the sale....
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Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
Excellent communication all the way through. Sale was delayed due to solicitors. Emma got in touch with them promptly to see what the hold up was and communicated back with me straight away. Due to being a first time buyer, I was struggling to understand certain procedures instructed by the solicitor. Emma very kindly explained everything to me in a simple way. Thank you for helping me to purchase my home!...
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Was this helpful? Yes
Jan 04,2016
Minithumbup
By:
Jan 04,2016
0 people found
this helpful
Amanda Lamont and Yvette Taylor worked exceptionally hard on the sale of our property and communicated with us at all times never did we have to ring them for an update. They were very professional and pleasant to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
Dan has been great in answering any of my questions or concerns, in a timely and thorough manner. He's been very helpful, easy to approach and understand; he's explained terminology and information about buildings / houses when I've needed his input. Overall, it's been a great experience and a pleasure doing business with Dan and Ryder-Dutton....
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Comment on agent fees
The fees were paid to / via my mortgage lender, but seemed fair and well priced.
Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
I bought a house via Auction House Manchester and was dealing with Sarah, Ian Hill and Amanda. They were very friendly and professional. I Had major issue with my solicitors after my property purchase, Amanda and Sarah's advised helped me more than my solicitors who were actually getting payed to advice, they were completely incompetent, luckily due to Sarah and Amanda's advice I got to find out early on in the transaction, needless to say I sacked my solicitors. Excellent company, I would high...
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Was this helpful? Yes
Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
this helpful
This was my first purchase through auction, and was impressed by the efficiency of Sarah and other staff. Sarah was very knowledgable, and had time to answer interested parties questions during the tour of prospective properties and, always with a smile. I would use her services again next time I am looking to buy property. Thanks for a smooth hassle free experience...
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Was this helpful? Yes
Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
this helpful
We found Natalie and Dan to be both very helpful and professional. We received regular updates and found them very easy to deal with. I would definitely recommend their services....
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 19,2015
Minithumbup
By:
Oct 19,2015
0 people found
this helpful
Ryder & Dutton carried out a Homebuyers Survey for me. It was done quickly and efficiently and was very easy to understand, thanks Dan. Dawn was very helpful in obtaining additional information from my estate agents and she kindly emailed me the report prior to the hard copy being sent. I would certainly be happy to recommend them to friends and colleagues....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£20,000
  • Max: Β£375,000

Letting
  • Min: Β£0
  • Max: Β£63,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 1 0 22 0 36 1 15 0
Sarah Lynn Sarah Lynn
Auction Administrator
22 reviews

About Sarah No description set View full profile
Rebecca Heselwood Rebecca Heselwood
New Homes Sales Manager
8 reviews

About Rebecca I have worked within the New Homes Department for over 9 years, and have tons of experience dealing with all aspects of new build purchases, including Help to Buy. I am on hand to help you through the View full profile
Ian Hill Ian Hill
Auction Director
11 reviews

About Ian No description set View full profile
Yvette Taylor Yvette Taylor
Auction Administrator
22 reviews

About Yvette No description set View full profile
Christine Smith Christine Smith
Associate Director
6 reviews

About Christine I have 11 years experience exclusively in new homes sales and provide a personal and friendly approach to help you find your new home. I work with a variety of builders and developers, marketing a wi View full profile
Amanda Lamont Amanda Lamont
Auction Manager
16 reviews

About Amanda No description set View full profile
Hollie Connor Hollie Connor
New Homes Administrator
7 reviews

About Hollie No description set View full profile
Dawn Southern Dawn Southern
Survey Administrator
9 reviews

About Dawn I have worked for Ryder and Dutton for 33 years and in the survey department for over 10 years, therefore I have a lot of experience in dealing with customers and all aspects of the Survey Department View full profile
Dan Sidlow Dan Sidlow
Surveyor
6 reviews

About Dan No description set View full profile
Natalie Martin - upload your photo Natalie Martin
2 reviews

About Natalie No description set View full profile
Lois Buczman - upload your photo Lois Buczman
0 reviews

About Lois No description set View full profile

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Last updated at 9:27 AM 27/04/2016 by allAgents

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Last updated at 9:27 AM 27/04/2016 by allAgents

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