• Alice Powell
    Alice Powell
  • Janet Warsap
    Janet Warsap
  • Jessica Johnson
    Jessica Johnson
No description for branch.
Ryder & Dutton

1 Market Street Bacup, Rossendale
Lancashire
OL13 8EX

01706 875259


Properties for sale
Properties for rent
Jan 16,2018
Minithumbup
Janet Warsap
Jessica Johnson
By: 'Review'
Jan 16,2018
0 people found
this helpful
Excellent service and great staff. We would definitely recommend using ryder&dutton. Nothing was to much trouble and they were always available to answer questions....
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By: Jessica Johnson
Jan 17, 2018
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Thanks very much for taking the time to write us a review and your kind words. We are very glad you have happily settled into your new home, if you do require any further assistance in the future, please do get in touch. Best wishes, Jessica, Janet & Alice. ...
Jan 08,2018
Minithumbup
Jessica Johnson
By: 'Janet'
Jan 08,2018
0 people found
this helpful
I would like to thank Jessica for her professional approach in dealing with all my enquiries and speedy responses when needed. She was able to quickly interact with solicitors which did help to speed the transaction....
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By: Jessica Johnson
Jan 08, 2018
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Hi Janet, thanks so much for your kind words. It has been a pleasure dealing with you throughout the sale. We take feedback very seriously and I'm satisfied you are happy with our services. If you do require any assistance in the future, please do get in touch. Best wishes, Jessica, Janet & Alice. ...
Jan 06,2018
Minithumbup
Jessica Johnson
Alice Powell
By: 'Taca'
Jan 06,2018
0 people found
this helpful
Allowing for the present climate and location of our house we feel we have reached a fair valuation and look forward to the completion of the sale. Jessica has been very competent and a pleasure to work with....
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Comment on agent fees
The fees are competitive
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By: Jessica Johnson
Jan 08, 2018
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Thanks very much for your kind words, here at the Bacup Branch we would like to wish you the very best and if you do so require any assistance in the future, please do get in touch. Best wishes, Jessica, Janet & Alice. ...
Jan 05,2018
Minithumbup
Janet Warsap
Jessica Johnson
By: 'Mrs Taylor'
Jan 05,2018
0 people found
this helpful
Excellent service from both ladies. I was kept fully informed through the complete process of my sale. Would highly recommend....
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By: Janet Warsap
Jan 05, 2018
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Thank you so much for the lovely review. We pride ourselves in trying our best to keep all parties fully informed throughout what can be a trying process. We wish you good luck in your move and hope you are very happy in your new surroundings. ...
Jan 05,2018
Minithumbup
Jessica Johnson
Alice Powell
By: 'B A Patt'
Jan 05,2018
0 people found
this helpful
Our house sale was complicated as it was an unusual property with a higher than average sale price. Though there were a number of staff changes during the sale period ( 15 months) which was a bit confusing at times, the staff now in place were excellent. Jessica was helpful and patient and kept us informed and up to date. Alice provided continuity and helped along the way. Thank you both....
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Comment on agent fees
Seems expensive on our sale price however at the time we initially marketed the property it was competitive.,
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By: Jessica Johnson
Jan 05, 2018
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Thanks very much Mr & Mrs Pattison for taking the time to write a review. It has been an absolute pleasure dealing with you both along the way and want to wish you the best of luck. Best wishes, Jessica, Alice and Janet. ...
Dec 29,2017
Minithumbup
Jessica Johnson
By: 'Janet Roberts'
Dec 29,2017
0 people found
this helpful
Jessica has always quickly responded to our enquiries. This has been done either by email or phone call. Jessica has also when necessary updated us on progress and has readily chased issues up for us, again readily informing us of the situation. Jessica has always been extremely pleasant and professional....
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Comment on agent fees
Not applicable.
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By: Jessica Johnson
Dec 30, 2017
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Thank you very much Janet for the lovely review. It has been an absolute pleasure dealing with you throughout the sale,I wish you all the best in your new home! Best wishes from all the staff at the Bacup Office. ...
Dec 28,2017
Minithumbup
Jessica Johnson
Janet Warsap
By: 'Frazer Family'
Dec 28,2017
0 people found
this helpful
Well first I'd like to thank Ryder & Dutton for there time & understanding during the lengthy process, it was worth it in the end. We are very happy with our new home. Jess & her colleagues are very informative & professional whom kept us up to date during the process. We moved to our new house from London so not only was it a very long move but a different way of life for us. We have settled in very well. Head office of Ryder & Dutton should hang onto Jess & Janet e...
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Comment on agent fees
We were buyers so we didn’t pay any fees
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By: Jessica Johnson
Dec 28, 2017
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Thank you so much Mr & Mrs Frazer for your kind words. I wish you all the best with your new home. Best wishes from Jess, Janet & Alice. ...
Dec 21,2017
Minithumbup
Jessica Johnson
By: 'Peter H'
Dec 21,2017
0 people found
this helpful
Ryder and Dutton have been excellent at all stages from valuing, photographing, advertising and negotiating with buyers and solicitors. Jess was particularly helpful to us and we are very grateful for all the time she spent on the phone on our behalf....
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Comment on agent fees
Reasonable for the service provided
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By: Jessica Johnson
Dec 21, 2017
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Hi Peter. Thank you so much for the review, it has been an absolute pleasure dealing with you and Rebecca! I wish you all the luck in the world and hope you enjoy your new home. Best wishes, Jess, Alice and Janet. ...
Dec 15,2017
Minithumbup
Janet Warsap
By: 'sellerABC123'
Dec 15,2017
0 people found
this helpful
Overall, Ryder & Dutton were a good match for the type of property and location of the property. Despite initial issues regards viewings we did reach an amicable arrangement and were able to progress quite quickly once the property was completed for marketing. We had a good range of viewings, 2 offers and completed within 3 months from accepting the offer - very pleased....
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Comment on agent fees
Acceptable
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Dec 07,2017
Minithumbup
Janet Warsap
Jessica Johnson
By: 'Roger'
Dec 07,2017
0 people found
this helpful
I have recently purchased a property through the Ryder and Dutton Bacup branch. Janet Warsap, Jessica Johnson and Alice Powell have been quite exemplary in their professional and friendly manner in which they handled this. As I live in Bacup and am always popping in to the town centre to shop I often called in to see how the purchase was progressing. I was always dealt with in the most friendly and courteous manner. Nothing was ever too much trouble and time was always made for me and my imm...
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Comment on agent fees
Not applicable.
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By: Janet Warsap
Dec 07, 2017
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Thank you Roger for such a wonderful review. It was a pleasure to assist you with your purchase. We wish you all the very best in your new home. ...
Dec 06,2017
Minithumbup
Rachael Howard-Cofield
By: 'Lynn Pacey'
Dec 06,2017
0 people found
this helpful
Carried out her job with an efficient and friendly manner. Kept us in the loop with all the information. A job well done....
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Nov 29,2017
Minithumbup
Alice Powell
By: 'Danso1'
Nov 29,2017
0 people found
this helpful
I have dealt with a couple of different ladies, initially Alice Powell and more recently Sarah Green and Rachel Howard-Coldfield. They have all been excellent and have been most helpful and courteous with me. I have dealt with numerous different agents in my time and they have been by far the most efficient and helpful by far. Excellent work and keep it up!...
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Comment on agent fees
I find the fees to be quiet reasonable and helps put my mind at ease that my house will be well looked after and checked regularly which I don't currently have time to do myself
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Nov 14,2017
Minithumbup
Janet Warsap
Jessica Johnson
By: 'Former Bacup Owner'
Nov 14,2017
0 people found
this helpful
Very diligent; pleasant to deal with on the phone and in person Gave good feedback on viewings Hard working Honest...
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Comment on agent fees
We felt the fees we were somewhat high but paid them as that's what we agreed
Was this helpful? Yes
Nov 10,2017
Minithumbup
Jessica Johnson
By: 'Martin Holt'
Nov 10,2017
0 people found
this helpful
Having never bought a house before I couldn't ask for better help and service from Jess, she adviced me on every step of the way...
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By: Jessica Johnson
Nov 13, 2017
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Thank you so much Martin for your kind words. I wish you the best of luck and if you do require any assistance, please do get in touch. Best wishes from Jessica & the Bacup team, ...
Nov 06,2017
Minithumbup
Alice Powell
Janet Warsap
By: 'Helen'
Nov 06,2017
0 people found
this helpful
Friendly helpful and professional staff. Gave helpful advice and was not in any way pushy. Explained everything in full. Very personable and realistic....
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Comment on agent fees
In line with the service level offered.
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By: Janet Warsap
Nov 11, 2017
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Thank you so much for your fantastic feedback. Please do not hesitate in the future to contact us if you ever need any further help or assistance buying or selling. ...
Nov 05,2017
Minithumbup
Jessica Johnson
By: 'DB'
Nov 05,2017
0 people found
this helpful
Kept us informed about things from start to finish. Answered all queries and handled being the go between us and seller very well....
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By: Jessica Johnson
Nov 08, 2017
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Thanks so much for the Review. I wish you the best of luck and if you do require any further assistance, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Nov 02,2017
Minithumbup
Jessica Johnson
By: 'Heidi & Sean'
Nov 02,2017
0 people found
this helpful
Massive thank you to Jess who helped us with everything. Always at the other end of the phone when I had a question and always kept us up to date. Would highly recommend....
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Comment on agent fees
Slightly higher than others but worth it, you get what you pay for. Excellent service.
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By: Jessica Johnson
Nov 02, 2017
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Thank you for taking your time to write a review Heidi & Sean. I wish you the best of luck in your new home and thank you for recommending us. If you require any further assistance in the future, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Oct 25,2017
Minithumbup
Janet Warsap
By: 'Clive'
Oct 25,2017
0 people found
this helpful
we were kept well informed at every stage in the purchase process. All staff members were helpful, informative and professional...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Janet Warsap
Nov 11, 2017
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Thank you Clive for your feedback. We try to be as helpful and as informative throughout the process so it's great to hear our clients feel this. Good luck with your purchase and if ever you need us in the future, do not hesitate to contact us. ...
Oct 25,2017
Minithumbup
Jessica Johnson
By: 'Hayley'
Oct 25,2017
0 people found
this helpful
Jess was really helpful when we were purchasing our house. She chased things up for us and was always on hand at the end of the phone....
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Comment on agent fees
N/a
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By: Jessica Johnson
Oct 26, 2017
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Hi Hayley. Thank you for taking your time to write me a review and your kind words. If you require any assistance in the future, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Oct 11,2017
Minithumbup
Jessica Johnson
By: 'ROY&JANICE'
Oct 11,2017
0 people found
this helpful
Fantastic photos taken for Internet. Property sold within days. Very good service from staff keeping us informed on a regular basis. We would have no hesitation in recommending Ryder & Dutton to friends and family. Many thanks....
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Comment on agent fees
OK, slightly higher than other local Estate Agent who valued it!!
Was this helpful? Yes
Oct 06,2017
Minithumbup
Jessica Johnson
Alice Powell
By: 'FP'
Oct 06,2017
0 people found
this helpful
I have been using Ryder and Dutton for various reasons, sale, rental and purchase of properties. Through every single stage of the different processes Jess has always been professional, friendly, knowledgeable and answered every single query I have had. Even helping helping me work though some of the jargon, which is much appreciated. Jess and her colleagues have kept me informed via phones calls and emails regularly. I will continue to use Ryder and Dutton in future ventures. Thank you....
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By: Jessica Johnson
Oct 06, 2017
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Thank you so much for taking your time out to do us a review. It has been an absolute pleasure dealing with yourself and family during this time, I wish you all the best and hope you make some amazing memories in your new home. Best wishes, Jessica & The Bacup Team. ...
Oct 01,2017
Minithumbup
By: 'Paul Booth'
Oct 01,2017
0 people found
this helpful
Always polite and pleasant; Returned calls promptly * * * * * * * * * * * * * * * A a a a a a a a a a a a a a a...
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 01,2017
Minithumbup
Jessica Johnson
By: 'Clare'
Oct 01,2017
0 people found
this helpful
Jessica was very helpful when we phoned up and she always got back to us with answers quickly. She made sure she kept us updated on any developments....
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By: Jessica Johnson
Oct 05, 2017
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Thank you very much for the positive review Clare. It was an absolute pleasure dealing with you for the Purchase of Heathfield Avenue, best of luck in your new home! Jessica & The Bacup Team. ...
Sep 29,2017
Minithumbup
Lauren coomber
By: 'Cheryl'
Sep 29,2017
0 people found
this helpful
Lauren has been amazing and extremely supportive during a difficult Sale. Always helpful and immediate replies to any emails or queries that I had. First class service....
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Comment on agent fees
Average fees for first class servic
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By: Lauren Coomber
Sep 29, 2017
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Thank you for your kind review, glad we got there in the end! Please let me know if there is anything else I can help with. ...
Sep 27,2017
Minithumbup
Jessica Johnson
By: 'Ann Cropper'
Sep 27,2017
0 people found
this helpful
Very happy with the communication and service received from Jessica with the sale of my property, would highly recommend, pleasure to have Jessica's assistance throughout the sale....
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Comment on agent fees
good
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By: Jessica Johnson
Sep 27, 2017
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Thanks for taking your time out to write a review, it has been an absolute pleasure, I wish you all the best. Jessica & the Bacup team. ...
Sep 06,2017
Minithumbup
Jessica Johnson
By: 'Judith'
Sep 06,2017
0 people found
this helpful
Polite friendly knowlegable. Nothing is too much trouble for her. She has been extremely helpful and always gets back to you with any information asked for....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 28,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'Tony Manchester'
Aug 28,2017
0 people found
this helpful
I thought Ryder and Dutton acted professionally and efficiently at all times and did their utmost to keep me updated throughout the process....
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Aug 17,2017
Minithumbup
Lauren coomber
By: 'Jemima'
Aug 17,2017
0 people found
this helpful
Laurens been great letting me know up to date progress of my house purchase. And chasing up leads to get results and informing me of the situation when and where needed. Very happy with the service I recieved friendly and professional. Thanks Lauren x...
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Comment on agent fees
Fees did not apply as purchaser
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By: Lauren Coomber
Aug 18, 2017
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Thank you for the review, it is appreciated! I wish you all the best in your new home & please give me a call if you require any further assistance. ...
Aug 09,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'M'
Aug 09,2017
0 people found
this helpful
Fantastic estate agent, got loads of viewings for my property, great communication. All staff really helpful throughout the whole transaction....
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By: Jessica Johnson
Aug 09, 2017
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Thank you so much for taking the time to write a review. It has been an absolute pleasure, we wish you all the best and if you do require any further assistance, please do not hesitate to contact us. All our best wishes ...
Aug 08,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'Francesca'
Aug 08,2017
0 people found
this helpful
Had a great experience with Ryder & Dutton very helpful through the whole first time buying process. All our questions where answered and they were always keeping in touch letting us know how things were processing with the sale. We have found our perfect family home Thankyou for all your help especially to Jess, Lauren and Shannon...
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By: Jessica Johnson
Aug 08, 2017
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Thank you so much for taking the time to write a review, it has been a pleasure. We wish you all the best in your new home and hope you are very happy there. Do get in touch if you require any further assistance. ...
Areas covered
  • OL13
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £28,000
  • Max: £240,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 1 0 28 1 33 0 3 0
Alice Powell Alice Powell
Manager
47 reviews

About Alice No description set View full profile
Janet Warsap Janet Warsap
Negotiator
30 reviews

About Janet After starting my career with Ryder & Dutton as a weekend representative, I developed a good rapport with both viewers and vendors and a further interest in property. Since then I have moved into bran View full profile
Jessica Johnson Jessica Johnson
Negotiator
25 reviews

About Jessica No description set View full profile

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Last updated at 2:37 PM 07/08/2017 by allAgents

Complaints Procedure

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Last updated at 2:37 PM 07/08/2017 by allAgents

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