• Staff picture
    Fran
  • Staff picture
    Janet
Ryder and Dutton Bacup office is situated in the town centre of the picturesque East Lancashire`s Rossendale Valley. Our highly professional and experienced estate agents team are there to help guiding customers` property selling and buying needs. We want to help you look for houses for sale in Bacup with highly skilled and professional estate agents.
Ryder & Dutton

1 Market Street Bacup, Rossendale
Lancashire
OL13 8EX

01706 875259
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Properties for Sale
Properties to Rent

“Brilliant service!...”

Jun 14,2019
Minithumbup
Janet
Susan
By: 'Jane M'
Jun 14,2019
0 people found
this helpful
I can't fault the service I've had as a buyer from Ryder & Dutton, Bacup. Everyone is very friendly, helpful and efficient and nothing is too much trouble. Janet has kept me informed every step of the way and It's made buying my new house a ...
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Was this helpful? Yes

“Fantastic customer service...”

May 31,2019
Minithumbup
Alice
By: 'Abbey'
May 31,2019
0 people found
this helpful
We have just advertised our house with yourselves after having a terrible experience with another local estate agent. We were originally going to consider a few estate agents to advertise our property however Ryder & Dutton were the quickest to respond and after meeting Alice I ...
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Was this helpful? Yes
By: Alice Powell
Jun 12, 2019
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Thanks so much for the positive review Abbey! I'm really glad you feel you have the confidence in Ryder & Dutton to sell your property and we will do everything we can to make sure this experience is much better than previous! Thanks! ...

“Helpful, friendly and professional...”

May 25,2019
Minithumbup
Janet
By: 'Jilly'
May 25,2019
0 people found
this helpful
From the minute we made the viewing appointment from a great distance to viewing the property and speaking to Janet and the team the service we have received as buyers was impressive to say the least. When we viewed the property the agent let us ...
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Comment on agent fees
We didn't pay as buyers
Was this helpful? Yes

“problems dealt with quickly and efficiently...”

May 15,2019
Minithumbup
Rachael
Sarah
By: 'mr peter roy riordan'
May 15,2019
0 people found
this helpful
An absolute pleasure to deal with Rachael and Sarah, they are always friendly and courteous while offering a professional service. Would recommend Ryder and Dutton due to the service we have received from these two young ladies, they are a credit too your company...
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Comment on agent fees
good service reasonable price
Was this helpful? Yes
By: Sarah Green
May 16, 2019
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Good afternoon Peter What a lovely review, we are so pleased that you have been happy with the service that we have served yourself over several years Good luck with the move. Regards Sarah and Rachael ...

“Fantastic service...”

Apr 09,2019
Minithumbup
Janet
By: 'Manxie'
Apr 09,2019
0 people found
this helpful
Very professional, and friendly staff. Janet was excellent in keeping us informed of the progress of our sale from start to finish. Answered all enquiries quickly and efficiently. A great asset to the company. All staff very helpful...
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Comment on agent fees
Very good prices
Was this helpful? Yes
By: Janet Warsap
Apr 11, 2019
View all comments (1)
Thank you so much for your lovely review. It has been a pleasure working with you to sell your house. Best wishes, Janet ...

“Very helpful...”

Apr 05,2019
Minithumbup
Janet
By: 'Matt H'
Apr 05,2019
0 people found
this helpful
Janet kept me informed all the way through the purchase of my new house. She was always available to answer any questions I had in a friendly professional manner. Big thank you!...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Janet Warsap
Apr 11, 2019
View all comments (1)
Thank you Matt for taking the time to review us. It was great to work with you on your purchase. We wish you all the very best of luck in your new home, Janet. ...

“Excellent service...”

Mar 20,2019
Minithumbup
Alice
Janet
By: 'LizD'
Mar 20,2019
0 people found
this helpful
I dealt with Alice and Janet in the Bacup office and I found them both helpful, friendly, efficient and responsive. Alice viewed our property and gave us sound and sensible advice. Once up for sale, Janet took over as our main contact and service and ...
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Comment on agent fees
OK
Was this helpful? Yes
By: Janet Warsap
Apr 11, 2019
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Thank you Liz! We were very happy to assist you in marketing your house and so pleased we have found you the perfect buyer. Best wishes, Janet. ...

“Bad service...”

Mar 11,2019
Minithumbdown
By: 'Declan'
Mar 11,2019
1 people found
this helpful
Not very happy with the service. Was meant to view a property and was not notified that let was agreed. So traveled all the way from Rochdale to find out on the day I phoned up the agency for them to tell me that the ...
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Was this helpful? Yes
By: Gareth Hunt
Mar 11, 2019
View all comments (1)
We pride ourselves on our customer service and I am really sorry that on this occasion you did not meet our own high standards. It is our policy to contact all applicants that had been due to view a property if it is Let Agreed in order to cancel their viewing but on this occasion we missed contacting you to advise you that the property had just been let agreed. I thank you for your feedback so that we can ensure that we act on this so that this doesn't happen again. ...

“First class service throughout...”

Feb 22,2019
Minithumbup
Alice
Janet
By: 'C A Dolan'
Feb 22,2019
0 people found
this helpful
Fantastic service from the whole team at all stages of the process. Friendly, reassuring and knowledgeable staff who kept me informed about every step of the sale. Many thanks for making it seem so easy....
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Comment on agent fees
Seem to be about the going rate
Was this helpful? Yes
By: Janet Warsap
Feb 26, 2019
View all comments (1)
It was a pleasure dealing with you Ms Dolan! Thank you for the lovely review, it was lovely of you. Good luck in your new venture and please don't hesitate to contact us if ever we can be of assistance. ...

“Excellent very friendly...”

Feb 01,2019
Minithumbup
Janet
By: 'Friendly, excellent'
Feb 01,2019
0 people found
this helpful
Very helpful, made the process stress free. Thank you for all your hard work. Definitely would recommend and we would be using them again...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Janet Warsap
Feb 08, 2019
View all comments (1)
Thank you for your review. I am pleased we helped to make the process stress free. We hope you settle into your new surroundings quickly. Please keep us updated with the changes you have planned! Best wishes in your new home, Janet. ...

“Brilliant service, can't fault these ladies...”

Jan 30,2019
Minithumbup
Janet
Alice
By: 'Phoenix Roost'
Jan 30,2019
0 people found
this helpful
We have recently completed a very difficult and protracted purchase, due to an awkward vendor. At all stages of the process Janet was reliable, efficient, honest and approachable. Regardless of what was going on we always felt reassured that she was doing everything within her ...
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Was this helpful? Yes
By: Janet Warsap
Feb 08, 2019
View all comments (1)
What a lovely review - thank you so much for you kind words. It was a very challenging sale, but if all purchasers were as calm and patient as yourselves it would be heaven! Please do let us know how you get on from time to time and you know where we are should you ever need us, Janet ...

“Highly recommend...”

Jan 24,2019
Minithumbup
Alice
Janet
By: 'Michael'
Jan 24,2019
0 people found
this helpful
Really quick getting the property on the market from our first meeting, always keep you updated about the sale/enquires and are happy to help with any questions you may have....
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Was this helpful? Yes
By: Janet Warsap
Jan 26, 2019
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Thank you Michael for taking the time to review us. It has been a pleasure working with you on the marketing of your property. I am pleased you have found your experience positive so far. Thank you once again, it is much appreciated, Janet. ...

“Very professional service and kept informed at all stages of the sale....”

Jan 22,2019
Minithumbup
Janet
Alice
By: 'Michelle'
Jan 22,2019
0 people found
this helpful
Excellent service from all the staff at this branch. Seamless from start to finish and completed within 12 weeks from start to finish....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
By: Janet Warsap
Jan 26, 2019
View all comments (1)
Thank you Michelle for your lovely review. I wish all sales flowed as easily as yours did! It was a pleasure marketing your property and please do let us know if we can ever help in the future. We wish you luck with your move, I hope it works out for you. Janet ...

“Prompt and efficient service...”

Jan 18,2019
Minithumbup
Alice
By: 'Julie'
Jan 18,2019
0 people found
this helpful
Alice was prompt and efficient provided me with all the information I needed to market my property. Alice has been available to answer queries and is very knowledgeable of the current local market....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alice Powell
Jan 25, 2019
View all comments (1)
Hi Julie, Thank you for taking the time to write a review for us. Happy that you are pleased with our service so far and look forward to our continues relationship. ...

“Very informative and helpful...”

Jan 09,2019
Minithumbup
Alice
By: 'Claire Morgan'
Jan 09,2019
0 people found
this helpful
I found the experience hassle free and any problems I had were dealt with very quickly and appropriately. I live in Spain and I was able to deal with everything through emails which was very convenient for myself....
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Comment on agent fees
Fees are average for this service.
Was this helpful? Yes
By: Molly
Jan 10, 2019
View all comments (1)
Claire, thank you very much for your kind words. We do really do appreciate them and are so pleased you are happy with the service you received. Thanks again for instructing us to sell your home, it was lovely assisting you and we wish you all the best for the future! Regards, Molly ...

“Professional & efficient...”

Jan 07,2019
Minithumbup
By: 'Marya'
Jan 07,2019
0 people found
this helpful
Molly was always very friendly and helpful whilst maintaining a totally professional attitude. Any questions or concerns I had were dealt with quickly and efficiently, and throughout she had a very positive attitude....
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Comment on agent fees
Comparable with other Agent's fees in the area.
Was this helpful? Yes
By: Molly
Jan 07, 2019
View all comments (1)
Thank you very much for your lovely review about me, Mary. Your feedback is appreciated and it is always nice to know that clients are happy with the service they receive from me. I wish you every success with your home and I would be more than happy to assist you in the future if my services are required. All the best for 2019! Regards, Molly ...

“Very friendly and helpful!...”

Jan 04,2019
Minithumbup
Janet
By: 'nicolegill'
Jan 04,2019
0 people found
this helpful
I just want to say a huge thank you to Janet and Molly who helped me and my partner buy our first hope just before Christmas. Janet looked after us throughout the whole process, keeping us updated and helping to get things done very quickly. ...
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Was this helpful? Yes
By: Janet Warsap
Jan 26, 2019
View all comments (1)
Hi Nicole, we were so happy to assist you on the purchase of your first home together! I am pleased you found us approachable, that's what we are here for. We wish you all the very best in your new home and please don't hesitate to get in touch if every you need us. Janet ...

“Friendly and Professional service...”

Jan 03,2019
Minithumbup
Janet
By: 'Adam'
Jan 03,2019
0 people found
this helpful
Janet was extremely helpful and reassuring throughout the sale of my property. Very friendly and easy to deal with, I couldn't have asked for a more professional service. Thankyou...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Janet Warsap
Jan 26, 2019
View all comments (1)
Adam thank you for your kind words, they are much appreciated. Please do not hesitate to contact us in the future if we can be of assistance to you. Thank you once again, for taking the time to review the service you received. Janet ...

“Fantastic Service!...”

Dec 17,2018
Minithumbup
Janet
By: 'LH'
Dec 17,2018
0 people found
this helpful
I can't speak highly enough of Molly, Janet and Alice at the Bacup office of Ryder & Dutton. Molly handled my sale with support from Janet and they were both extremely professional, efficient and courteous throughout the whole process. I was kept fully informed of the ...
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Comment on agent fees
The fees were very reasonable and in line with other agents in the area. In terms of value for money, I couldn't be happier with the service I received for the fee I paid.
Was this helpful? Yes
By: Molly
Dec 19, 2018
View all comments (1)
Myself, Janet and Alice would like to thank you for our amazing review as well as our beautiful flowers. We really do appreciate it! You were unbelievably understanding throughout the sale and I cannot thank you enough for all your efforts in making things move as quickly and as smoothly as possible. We wish you all the happiness and best wishes for your future adventures. Please feel free to contact us if you require any further assistance, it would be our pleasure to help you. Have a great Chr ...

“House sale...”

Dec 10,2018
Minithumbup
By: 'Steve Scott'
Dec 10,2018
0 people found
this helpful
Molly took over our sale from another staff member, From the first introduction of herself I found Molly very polite, knowledgeable and extremely professional. The sale was not an easy one but threw out Molly maintained a very positive attitude and was very reassuring threw ...
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Comment on agent fees
Very competitive Fee
Was this helpful? Yes
By: Molly
Dec 19, 2018
View all comments (1)
Steve, thank you very much for your kind words. They are really appreciated! Assisting your sale was an absolute pleasure and I thank you for being so understanding throughout. It is great to hear that you are pleased with the service you have received from me and Ryder & Dutton. I wish yourself, Sara and the boys the very best of luck in your new adventure. Please feel free to contact me if I can ever assist you again. Regards, Molly ...

“Very Helpful...”

Dec 07,2018
Minithumbup
Janet
By: 'Graham'
Dec 07,2018
0 people found
this helpful
The staff at Ryder and Dutton were all very quick to respond, helpful and understanding during the process, I would certainly want to do business with them in the future....
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Was this helpful? Yes
By: Molly
Dec 19, 2018
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Thank you so much for your review, Graham. Assisting you was an absolute pleasure and I would be more than happy to assist you in the future also. Kindest Regards, Molly ...

“Excellent Service...”

Dec 03,2018
Minithumbup
Janet
By: 'SL'
Dec 03,2018
0 people found
this helpful
I was assisted by Janet Warsap of Bacup's Ryder and Dutton in selling my local terraced property and I couldn't have been more impressed. Janet is very experienced and I received incredible customer service, forthright advice and a tenacious sales manager. Janet worked incredibly hard ...
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Comment on agent fees
The agent's fees were very good value.
Was this helpful? Yes
By: Janet Warsap
Jan 02, 2019
View all comments (1)
Thank you so much for your lovely comments! It was a pleasure dealing with you on the sale of your property. We do work hard to minimize the stress involved in selling and buying property and I am really pleased you felt we achieved this. Good luck with your possible future purchase and please do get in touch if we can assist you in the future. Take care, Janet, Alice and Molly. ...

“Very courteous, abliging and above all helpful...”

Nov 30,2018
Minithumbup
Janet
By: 'Christine Blank'
Nov 30,2018
0 people found
this helpful
Both members of staff were exceptionally helpful. They managed my sale very efficiently in view of Foxdale the fact I was not local....
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Was this helpful? Yes
By: Molly
Dec 19, 2018
View all comments (1)
Christine, thank you very much for you lovely review. I really do appreciate it, as does Janet. We hope that you are settling in well to your new home. Please feel free to contact us if we could every assist you any further. Kind Regards, Molly ...

“Very professional team and nothing too much trouble. Placing the property on the market was very quick and easy and I was kept informed at all times....”

Oct 18,2018
Minithumbup
Alice
Janet
By: 'Michelle'
Oct 18,2018
0 people found
this helpful
A Very professional and helpful team. All done very swiftly and the property was on the market with the week....
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Comment on agent fees
Agent’s fees are on par with other agents.
Was this helpful? Yes

“Very proactive...”

Sep 28,2018
Minithumbup
Alice
By: 'James'
Sep 28,2018
0 people found
this helpful
Very proactive and quick to market property, dealt with Alice from the start. Made everything straightforward and clear from the outset. So far seems a more professional outfit than my previous agent....
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Comment on agent fees
Average
Was this helpful? Yes
By: Alice Powell
Oct 22, 2018
View all comments (1)
Hi James, Thank you for taking the time to write a review! Fingers crossed between us and our new homes department we will get you the sale! Thanks ...

“Kept up to Date Weekly...”

Sep 25,2018
Minithumbup
Janet
By: 'Mark Bonney'
Sep 25,2018
0 people found
this helpful
Although our purchase of our new dream Farm House , should have gone very smoothly , unfortunately the circumstances of the vendors , did not allow things to proceed smoothly. Janet kept us up to date with a weekly call , to make sure we knew what was happening, ...
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Was this helpful? Yes
By: Janet Warsap
Oct 12, 2018
View all comments (1)
Thank you Mr Bonney for taking the time to review the service you received. It was certainly a challenging sale! I am pleased you are now in your dream home and wish you many years of happiness there. Janet ...

“Extremely Helpful...”

Sep 25,2018
Minithumbup
Janet
By: 'Saeem'
Sep 25,2018
0 people found
this helpful
Janet Warsap has been extremely helpful definetly 5 star service received will be coming back to her for next purchase...
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Comment on agent fees
Good
Was this helpful? Yes
By: Janet Warsap
Oct 12, 2018
View all comments (1)
Thank you so much for your positive review. I do try my best and glad you felt this. I will look forward to dealing with you again in the future. Janet ...

“Amazing....”

Sep 18,2018
Minithumbup
By: 'Dayna'
Sep 18,2018
0 people found
this helpful
Selling from overseas was a nightmare I would have given up if not for molly. She was very supportive and encourging when we hit obstacles an absolute god send very helpful and pleasant all the time....
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Comment on agent fees
Good. Worth every penny
Was this helpful? Yes
By: Molly
Sep 18, 2018
View all comments (1)
I'm really grateful for you lovely words and positive feedback, Dayna. Thank you! Although your sale wasn't always the easiest I am pleased that you found me so helpful throughout. Assisting the sale of your property was an absolute pleasure, and I cannot thank you enough for being so understanding. I wish you the very best of luck with the future! ...

“Very efficient...”

Sep 18,2018
Minithumbup
Alice
By: 'Lynn Taylor'
Sep 18,2018
0 people found
this helpful
Great service. Very polite and freindly staff. We were given lots of helpful advice and nothing was too much trouble....
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Comment on agent fees
Fee's are competetive
Was this helpful? Yes
By: Alice Powell
Sep 24, 2018
View all comments (1)
Thank you for taking the time to leave me a review Lynn! I'm so glad we have been able to help you so far, and hope to creat a long lasting relationship throughout the duration of your time as landlords! ...

“Good communication...”

Sep 13,2018
Minithumbup
By: 'Alan Jesson'
Sep 13,2018
0 people found
this helpful
I would like to thank Molly for her constant attention to detail and keeping me fully updated. I believe this was paramount to the smooth transaction and purchase Many thanks Alan...
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Comment on agent fees
As I was buying there were no fees for me
Was this helpful? Yes
By: Molly
Sep 17, 2018
View all comments (1)
Alan, your lovely words mean a lot, thank you. I'm happy that you are happy with the service you have received from me, and I would be happy to help you in the future if you ever required any assistance. I wish you the very best of luck in your new home! ...
Areas covered
  • OL13
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 93% 97%
Lettings 100% 99%
Price range of properties reviewed
Sales
  • Min: £16,400
  • Max: £375,000

Letting
  • Min: £0
  • Max: £16,400

NAEA ARLA RICS NALS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 1 0 72 1 57 0 5 1
Staff picture Fran
(23)

Staff picture Janet
(76)

No fees information available
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Complaints Procedure

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Last updated at 2:37 PM 07/08/2017 by allAgents

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Branch - Bacup, Rossendale, OL13

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