• Staff picture
    Alice
  • Staff picture
    Molly
  • Staff picture
    Janet
Ryder and Dutton Bacup office is situated in the town centre of the picturesque East Lancashire`s Rossendale Valley. Our highly professional and experienced estate agents team are there to help guiding customers` property selling and buying needs. We want to help you look for houses for sale in Bacup with highly skilled and professional estate agents.
Ryder & Dutton

1 Market Street Bacup, Rossendale
Lancashire
OL13 8EX

01706 875259
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Properties for Sale
Properties to Rent

“ Amazing.... ”

Sep 18,2018
Minithumbup
Molly
By: 'Dayna'
Sep 18,2018
0 people found
this helpful
Selling from overseas was a nightmare I would have given up if not for molly. She was very supportive and encourging when we hit obstacles an absolute god send very helpful and pleasant all the time....
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Comment on agent fees
Good. Worth every penny
Was this helpful? Yes
By: Molly
Sep 18, 2018
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I'm really grateful for you lovely words and positive feedback, Dayna. Thank you! Although your sale wasn't always the easiest I am pleased that you found me so helpful throughout. Assisting the sale of your property was an absolute pleasure, and I cannot thank you enough for being so understanding. I wish you the very best of luck with the future! ...

“ Very efficient... ”

Sep 18,2018
Minithumbup
Alice
By: 'Lynn Taylor'
Sep 18,2018
0 people found
this helpful
Great service. Very polite and freindly staff. We were given lots of helpful advice and nothing was too much trouble....
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Comment on agent fees
Fee's are competetive
Was this helpful? Yes

“ Good communication... ”

Sep 13,2018
Minithumbup
Molly
By: 'Alan Jesson'
Sep 13,2018
0 people found
this helpful
I would like to thank Molly for her constant attention to detail and keeping me fully updated. I believe this was paramount to the smooth transaction and purchase Many thanks Alan...
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Comment on agent fees
As I was buying there were no fees for me
Was this helpful? Yes
By: Molly
Sep 17, 2018
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Alan, your lovely words mean a lot, thank you. I'm happy that you are happy with the service you have received from me, and I would be happy to help you in the future if you ever required any assistance. I wish you the very best of luck in your new home! ...

“ Janet managed what other estate agents couldn't!... ”

Sep 11,2018
Minithumbup
Janet
By: 'D.Lovick'
Sep 11,2018
0 people found
this helpful
I would like to thank Janet for her persistence and ternacity. After trying 2 other agents, she managed to sell our property. She managed to keep a professional and courteous manner even when dealing with my ex wife! I would highly recommend her to sell your ...
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Comment on agent fees
Don’t like parting with money, but seem on par with other agents.
Was this helpful? Yes
By: Janet Warsap
Sep 15, 2018
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Thank you Mr Lovick for your review. It has been a pleasure, and quite a journey dealing with you with your sale! Please don't hesitate to contact us if you ever need us in the future. Best wishes Janet ...

“ Brilliant!... ”

Sep 07,2018
Minithumbup
By: 'C.Kershaw'
Sep 07,2018
0 people found
this helpful
Brilliant estate agents, after 2 successful sales I wouldn't use anybody else, always kept me updated, promptly answered any queries and sold 2 houses each within 3 weeks. 30+ viewings on one of them. Molly, Alice, Janet and Jessica who's now moved branches are all brilliant and ...
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Comment on agent fees
It's the going rate for a proper estate agents I guess, but you do get a thoroughly good service.
Was this helpful? Yes
By: Molly
Sep 12, 2018
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Thank you for your positive feedback, Mr Kershaw. Your kind words are appreciated. I am pleased you are happy with the service you received from myself and the rest of the staff at the Bacup Office. It was an absolute pleasure assisting you with your sale, and I hope that you are settling in well to your new home! ...

“ Our experience purchasing our new home with Ryder & Dutton has simply been stress free. Great customer service!... ”

Aug 31,2018
Minithumbup
Janet
Molly
By: 'Emma'
Aug 31,2018
0 people found
this helpful
Purchasing our home through Ryder and Dutton has been easy! Our first point of contact has been Janet Warsap who has corresponded with me through telephone contact and email consistently along our journey, keeping us updated and communicating on our behalf where necessary. Janet also ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Janet Warsap
Sep 15, 2018
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Thank you Emma for your lovely review, Molly and I do appreciate it. I hope you are settling in well and enjoying your lovely new home. You know where we are if ever you need us. Best wishes from us all at the Bacup branch. ...

“ Informed... ”

Aug 30,2018
Minithumbup
Janet
By: 'Dave'
Aug 30,2018
0 people found
this helpful
Ryder & Dutton sold our property and kept us informed every step of the way. Janet showed people round the property as we had already moved. There were complications down the line and this was dealt with professionally by the team....
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Comment on agent fees
You may think expensive but it was worth every penny
Was this helpful? Yes
By: Janet Warsap
Sep 15, 2018
View all comments (1)
Thank you Dave for taking your time to review us. It really is much appreciated. It took a little while longer than expected but we got there in the end! Please do contact us again if we can ever be of assistance. Wishing you all the very best. ...

“ Great service... ”

Aug 22,2018
Minithumbup
Jessica
By: 'Alison Danylls'
Aug 22,2018
0 people found
this helpful
Lovely friendly staff who went out of there way to help and advice me . Understandable and always to hand . Great service...
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent service... ”

Aug 21,2018
Minithumbup
Janet
By: 'Excellent servicr'
Aug 21,2018
0 people found
this helpful
Would just like to say thank you so much to the team at Ryder and Dutton, backup in particular Janet. Our move was completed as smoothly as possible thanks to Janet's updates and professional manner. I would definitely recommend...
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Was this helpful? Yes
By: Janet Warsap
Sep 15, 2018
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Thank you so much for your review. We pride ourselves in trying to provide a smooth move for both purchasers and also our vendors, I am glad you felt this was the case. You know where we are if ever you need our services again! ...

“ Very good... ”

Aug 17,2018
Minithumbup
Janet
By: 'Christine Jackson'
Aug 17,2018
0 people found
this helpful
Very good we were keep well informed all the time always there when I needed to ask about anything very friendly and easy to understand...
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Comment on agent fees
Quite expensive but a good service
Was this helpful? Yes
By: Janet Warsap
Aug 18, 2018
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Thank you Christine for taking the time to review our service. It has been a pleasure to work with you and I am pleased we found you the perfect buyers. Please do not hesitate to contact us if you ever need any assistance in the future. Janet ...

“ Excellent customer service... ”

Aug 14,2018
Minithumbup
Janet
By: 'C.Lord'
Aug 14,2018
0 people found
this helpful
We were in contact with Ryder Dutton as the estate agents of the vendors that we were purchasing from. Right from the start, Janet was extremely helpful and friendly. Our purchase was not straight forward but Janet kept us updated throughout the whole process and ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Janet Warsap
Aug 16, 2018
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Thank you for your review! It was a bit of difficult one but we all got there in the end. Wishing you many happy years in your new home, Janet ...

“ House sale... ”

Aug 13,2018
Minithumbup
Alice
Janet
By: 'Jim Burton'
Aug 13,2018
0 people found
this helpful
I was always kept promptly informed of the progress of my house sale by Email and more importantly for me by phone as I prefer to talk person to person. Alice & Janet are as good as anybody can be in this respect and they ...
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Comment on agent fees
O.K. but everybody still wants it for nowt!
Was this helpful? Yes
By: Janet Warsap
Aug 16, 2018
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Thank you Jim for taking time to write your review. We like to make things as easy as possible for our clients and knowing you preferred to be called not emailed worked well for all of us. Good luck with the sailing, Janet. ...

“ Excellent customer service... ”

Aug 10,2018
Minithumbup
Janet
By: 'Vicky'
Aug 10,2018
0 people found
this helpful
Janet has given excellent guidance and support throught the whole buying process including chasing up issues that arose during our purchase, without her support the process would have been much more streesful. In addition to this she has assisted us with a couple of other ...
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Was this helpful? Yes
By: Janet Warsap
Aug 16, 2018
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Thank you for your review Vicky. It's great to hear we took some of the stress away from the process for you. We are always here if we can help along with anything else which may arise. Wishing you all many happy years in your new home, Janet. ...

“ Excellent member of Staff... ”

Aug 07,2018
Minithumbup
Molly
By: 'Mike'
Aug 07,2018
0 people found
this helpful
Molly - very friendly and informative manner on the phone. Responded quickly and efficiently to my questions. Excellent member of staff....
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Comment on agent fees
reasonably good
Was this helpful? Yes
By: Molly
Aug 07, 2018
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Thank you Mike for my lovely feedback, it really is appreciated. It has been been a delight assisting you with the sale of your property, and I wish you the very best of luck! ...

“ Positive experience thank you!... ”

Aug 03,2018
Minithumbup
Jessica
By: 'Una from Manchester'
Aug 03,2018
0 people found
this helpful
Jessica made the buying process very easy and was very professional and helpful at all times . She was also very prompt and efficient in her replies and requests to source further information. We would have no hesitation in dealing with Jessica or Ryder and Dutton ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Jessica Johnson
Aug 03, 2018
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Hello Una, thank you so much for your kinds words. I am very pleased to hear you would consider using us again. It is greatly appreciated, if you require any assistance in the future, please feel free to give us a call. Kindest Regards, Jessica. ...

“ Excellent Service... ”

Aug 03,2018
Minithumbup
Jessica
Alice
By: 'lh'
Aug 03,2018
0 people found
this helpful
I'm currently in the process of selling my house with the Bacup team at Ryder & Dutton and couldn't be happier. The network they have at their disposal is excellent The whole team, Jessica & Alice in particular, have been pleasant and professional ...
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Comment on agent fees
The fees were competitive with other estate agents operating in the area.
Was this helpful? Yes
By: Jessica Johnson
Aug 03, 2018
View all comments (1)
Hi Leon, Thank you very much for your recent review. I am very pleased you are happy with the service we have provided. Wishing you all the best for the future, if you need any further assistance, please do give us a call. Best wishes Jessica & Alice. ...

“ Jessica Johnson... ”

Aug 02,2018
Minithumbup
Jessica
By: 'Fay'
Aug 02,2018
0 people found
this helpful
Jessica was excellent at communicating with us at every stage and helped us at a stressful time. I am sure that it was her influence and interventions that helped to speed us the process despite unusual issues....
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Comment on agent fees
fair price
Was this helpful? Yes
By: Jessica Johnson
Aug 03, 2018
View all comments (1)
Thank you Fay for your kinds words, it is deeply appreciated! If you need any further assistance in the future, please do not hesitate to get in touch. Wishing you all the best for the future. Jessica ...

“ helpful & proffesional... ”

Jul 30,2018
Minithumbup
Alice
Janet
By: 'kidd47'
Jul 30,2018
0 people found
this helpful
During the process of looking for a new home i veiwed a significant number of different properties which were managed/marketed with various estate agents in the area, from my experience I observed that Ryder & Dytton were the most proffesional, helpful and freindly agent ...
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Comment on agent fees
good
Was this helpful? Yes
By: Janet Warsap
Aug 03, 2018
View all comments (1)
Hi! Thank you for taking the time to review our service. I am pleased to hear your experience with us was so positive. Good luck in your new home and please don't hesitate to keep in touch in the future. Janet ...

“ Professional & efficient... ”

Jul 27,2018
Minithumbup
Alice
By: 'Marya'
Jul 27,2018
0 people found
this helpful
Professional manner in all matters. Quick and efficient in setting up the marketing. Positive attitude throughout and all procedures explained very clearly....
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Comment on agent fees
Good - seems to be on a par with other local agents.
Was this helpful? Yes
By: Alice Powell
Jul 31, 2018
View all comments (1)
Thank you for the review! I'm glad we could make the experience so far stress free! Looking forward to building a relationship as we sell your lovely propety! ...

“ Ms... ”

Jul 23,2018
Minithumbup
Janet
By: 'Grace Ni'
Jul 23,2018
0 people found
this helpful
Janet has recently helped me to sell my previous residence, she was patient, efficient and highly professional. She helped to set realistic expectations throughout the process, and basically guided me through every step of the way. I felt tremendously grateful for her guidance. She was ...
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Was this helpful? Yes
By: Janet Warsap
Jul 30, 2018
View all comments (1)
Thank you for such a lovely review! I am so pleased you felt your experience was so positive with us and thank you for your recommendation. I wish you lots of luck with your own purchase and please do not hesitate to contact us if we can be of any further assistance in the future to you. Best wishes, Janet. ...

“ Regular updates from nice friendly staff.... ”

Jul 21,2018
Minithumbup
Janet
Jessica
By: 'Mick and Beverley'
Jul 21,2018
0 people found
this helpful
Took the pressure off us, dealt with everything in a professional manner and kept us up to date with everything all the time. They kept us informed better than our own solicitor and would highly recommend their service....
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Comment on agent fees
n/a as buying through them
Was this helpful? Yes
By: Janet Warsap
Jul 30, 2018
View all comments (1)
Thank you Beverley and Mick. Your feedback is gratefully received. We pride ourselves in our service to our vendors and purchasers, so glad you felt we kept you well informed. Best wishes in your new home, Janet ...

“ Excellent Service... ”

Jul 16,2018
Minithumbup
Janet
By: 'Adrian'
Jul 16,2018
0 people found
this helpful
Excellent service from the outset, from Alice Powell who came to value our property, then from Janet Warsap who really did keep us informed of what was happening, could not have chosen a better Estate Agent, all of the staff at Bacup were brilliant. Took ...
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Comment on agent fees
The fees are what you would expect to pay an Estate Agent, if you find cheaper, beware you may not get the excellent service offered by Ryder & Dutton.
Was this helpful? Yes
By: Janet Warsap
Jul 16, 2018
View all comments (1)
Thank you Adrian for a wonderful review. So glad we could assist your sale and make it less stressful, it was a pleasure. If you need us in the future, please do not hesitate to contact us. Janet ...

“ Excellent... ”

Jul 13,2018
Minithumbup
Janet
Jessica
By: 'Derek and Donna'
Jul 13,2018
0 people found
this helpful
We have recently had the pleasure of the outstanding service and support from this team especially Janet. She has worked tirelessly on our behalf to ensure successful sale despite some problems which we encountered on our journey. She maintained a professional and courteous relationship throughout ...
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Comment on agent fees
They were reasonable for the amount of support that Janet spent helping us
Was this helpful? Yes
By: Janet Warsap
Jul 16, 2018
View all comments (1)
Thank you both for a lovely review! It was certainly a challenging sale with a few unexpected hiccups along the way. So glad we got there eventually. Please do keep in touch and let us know how you are getting on from time to time. And if every you need our services again, you know where we are. Thank you again, Janet. ...

“ amazing service... ”

Jun 19,2018
Minithumbup
Janet
Jessica
By: 'paul'
Jun 19,2018
0 people found
this helpful
what can i say i would of loved to be able to name all 3 of these ladys but could only review 2 , but all of the girls at ryder dutton bacup were amazing ,they kept me up to date weekly it seemed and were polite and ...
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Comment on agent fees
not my agent but i would pay it just for the service.
Was this helpful? Yes
By: Janet Warsap
Jun 25, 2018
View all comments (1)
Thank you for the fabulous review Paul! It is lovely to hear that we have provided a good quality service to you. We hope you enjoy your new home and have many happy years there. Please do not hesitate to contact us if ever you need anything. Janet ...

“ Quick professional... ”

Jun 18,2018
Minithumbup
Alice
By: 'Joanne ince'
Jun 18,2018
0 people found
this helpful
Alice is a lovely agent friendly and informative and she liked my cat. Proffetional for a young lady great job and extremely quick getting document in place...
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Comment on agent fees
Ok
Was this helpful? Yes
By: Alice Powell
Jul 31, 2018
View all comments (1)
Hi Joanne, Thank you for the lovely review. I cannot wait to sell your property for you! Everything is crossed! Thanks! ...

“ Very helpful... ”

Jun 13,2018
Minithumbup
Janet
Alice
By: 'Ian Pryce'
Jun 13,2018
0 people found
this helpful
Helped myself out with all this technology and answers to all those,I think ridiculous,questions I was having difficulty with.First class where I was concerned....
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Comment on agent fees
Two much
Was this helpful? Yes

“ Fast, efficient and professional service... ”

Jun 12,2018
Minithumbup
Alice
Janet
By: 'Claire'
Jun 12,2018
0 people found
this helpful
Listing the property for sale with Ryder & Dutton has been seamless. The service provided has been professional with a fast turnaround. All members of staff have been cheerful and pleasant. Knowledgeable advice has been given along the way...
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Comment on agent fees
Standard for the type of service provided
Was this helpful? Yes
By: Alice Powell
Jun 13, 2018
View all comments (1)
Hi Claire, Thank you for the kind words! Its an absolute pleasure to be allowed the opportunity to sell a property as lovely as yours! ...

“ Outstanding Service by the Whole Team in Bacup... ”

Jun 07,2018
Minithumbup
Janet
Alice
By: 'Jackie'
Jun 07,2018
0 people found
this helpful
From start to finish the experience with Ryder & Dutton in Bacup was excellent. Moving can be a stressful time but Janet, Jess and Alice kept me fully updated at all times, by phone and e-mail to let me know how things were progressing. They ...
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“ Smooth operator... ”

Jun 04,2018
Minithumbup
Janet
Jessica
By: 'Aneta'
Jun 04,2018
0 people found
this helpful
I am very happy with a service received. I had a very good rapport with agency , negotiator Janet Warsap was an absolute star :patient , informative and helpful. As first time buyer I did not know a lot about whole buying process , but Janet made it ...
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Was this helpful? Yes
By: Janet Warsap
Jun 06, 2018
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Thank you Aneta for a lovely review. We try our best to ensure our purchasers have a smooth and simple experience. We hope you have many happy years in your new home and if ever you need us in the future, please do not hesitate to contact us. ...

“ excellent... ”

Jun 01,2018
Minithumbup
Janet
By: 'Justine Hill'
Jun 01,2018
0 people found
this helpful
Extremely happy with the service I received from Ryder & Dutton and the sale of my home. Janet was great, kept me updated every step of the way, very Helpful and professional. I would highly recommend Janet to anyone. What a truly great person and ...
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Was this helpful? Yes
By: Janet Warsap
Jun 06, 2018
View all comments (1)
I will miss our chats too Justine! Thank you for your lovely words. It has been a pleasure dealing with the sale of your property and you know where we are if you need us in the future. ...
Areas covered
  • OL13
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,400
  • Max: £375,000

Letting
  • Min: £0
  • Max: £16,400

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 1 0 57 1 48 0 5 0
Staff picture Alice
(61)

Staff picture Molly
(24)

Staff picture Janet
(57)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 07/08/2017 by allAgents

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Branch - Bacup, Rossendale, OL13

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