• Alice Powell
    Alice Powell
  • Janet Warsap
    Janet Warsap
  • Jessica Johnson
    Jessica Johnson
No description for branch.
Ryder & Dutton

1 Market Street Bacup, Rossendale
Lancashire
OL13 8EX

01706 875259
Nov 14,2017
Minithumbup
Janet Warsap
Jessica Johnson
By: 'Former Bacup Owner'
Nov 14,2017
0 people found
this helpful
Very diligent; pleasant to deal with on the phone and in person Gave good feedback on viewings Hard working Honest...
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Comment on agent fees
We felt the fees we were somewhat high but paid them as that's what we agreed
Was this helpful? Yes
Nov 10,2017
Minithumbup
Jessica Johnson
By: 'Martin Holt'
Nov 10,2017
0 people found
this helpful
Having never bought a house before I couldn't ask for better help and service from Jess, she adviced me on every step of the way...
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By: Jessica Johnson
Nov 13, 2017
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Thank you so much Martin for your kind words. I wish you the best of luck and if you do require any assistance, please do get in touch. Best wishes from Jessica & the Bacup team, ...
Nov 06,2017
Minithumbup
Alice Powell
Janet Warsap
By: 'Helen'
Nov 06,2017
0 people found
this helpful
Friendly helpful and professional staff. Gave helpful advice and was not in any way pushy. Explained everything in full. Very personable and realistic....
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Comment on agent fees
In line with the service level offered.
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By: Janet Warsap
Nov 11, 2017
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Thank you so much for your fantastic feedback. Please do not hesitate in the future to contact us if you ever need any further help or assistance buying or selling. ...
Nov 05,2017
Minithumbup
Jessica Johnson
By: 'DB'
Nov 05,2017
0 people found
this helpful
Kept us informed about things from start to finish. Answered all queries and handled being the go between us and seller very well....
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By: Jessica Johnson
Nov 08, 2017
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Thanks so much for the Review. I wish you the best of luck and if you do require any further assistance, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Nov 02,2017
Minithumbup
Jessica Johnson
By: 'Heidi & Sean'
Nov 02,2017
0 people found
this helpful
Massive thank you to Jess who helped us with everything. Always at the other end of the phone when I had a question and always kept us up to date. Would highly recommend....
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Comment on agent fees
Slightly higher than others but worth it, you get what you pay for. Excellent service.
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By: Jessica Johnson
Nov 02, 2017
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Thank you for taking your time to write a review Heidi & Sean. I wish you the best of luck in your new home and thank you for recommending us. If you require any further assistance in the future, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Oct 25,2017
Minithumbup
Janet Warsap
By: 'Clive'
Oct 25,2017
0 people found
this helpful
we were kept well informed at every stage in the purchase process. All staff members were helpful, informative and professional...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Janet Warsap
Nov 11, 2017
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Thank you Clive for your feedback. We try to be as helpful and as informative throughout the process so it's great to hear our clients feel this. Good luck with your purchase and if ever you need us in the future, do not hesitate to contact us. ...
Oct 25,2017
Minithumbup
Jessica Johnson
By: 'Hayley'
Oct 25,2017
0 people found
this helpful
Jess was really helpful when we were purchasing our house. She chased things up for us and was always on hand at the end of the phone....
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Comment on agent fees
N/a
Was this helpful? Yes
By: Jessica Johnson
Oct 26, 2017
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Hi Hayley. Thank you for taking your time to write me a review and your kind words. If you require any assistance in the future, please do get in touch. Best wishes from Jess & the Bacup Team. ...
Oct 11,2017
Minithumbup
Jessica Johnson
By: 'ROY&JANICE'
Oct 11,2017
0 people found
this helpful
Fantastic photos taken for Internet. Property sold within days. Very good service from staff keeping us informed on a regular basis. We would have no hesitation in recommending Ryder & Dutton to friends and family. Many thanks....
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Comment on agent fees
OK, slightly higher than other local Estate Agent who valued it!!
Was this helpful? Yes
Oct 06,2017
Minithumbup
Jessica Johnson
Alice Powell
By: 'FP'
Oct 06,2017
0 people found
this helpful
I have been using Ryder and Dutton for various reasons, sale, rental and purchase of properties. Through every single stage of the different processes Jess has always been professional, friendly, knowledgeable and answered every single query I have had. Even helping helping me work though some of the jargon, which is much appreciated. Jess and her colleagues have kept me informed via phones calls and emails regularly. I will continue to use Ryder and Dutton in future ventures. Thank you....
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By: Jessica Johnson
Oct 06, 2017
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Thank you so much for taking your time out to do us a review. It has been an absolute pleasure dealing with yourself and family during this time, I wish you all the best and hope you make some amazing memories in your new home. Best wishes, Jessica & The Bacup Team. ...
Oct 01,2017
Minithumbup
By: 'Paul Booth'
Oct 01,2017
0 people found
this helpful
Always polite and pleasant; Returned calls promptly * * * * * * * * * * * * * * * A a a a a a a a a a a a a a a...
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 01,2017
Minithumbup
Jessica Johnson
By: 'Clare'
Oct 01,2017
0 people found
this helpful
Jessica was very helpful when we phoned up and she always got back to us with answers quickly. She made sure she kept us updated on any developments....
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By: Jessica Johnson
Oct 05, 2017
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Thank you very much for the positive review Clare. It was an absolute pleasure dealing with you for the Purchase of Heathfield Avenue, best of luck in your new home! Jessica & The Bacup Team. ...
Sep 29,2017
Minithumbup
Lauren coomber
By: 'Cheryl'
Sep 29,2017
0 people found
this helpful
Lauren has been amazing and extremely supportive during a difficult Sale. Always helpful and immediate replies to any emails or queries that I had. First class service....
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Comment on agent fees
Average fees for first class servic
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By: Lauren Coomber
Sep 29, 2017
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Thank you for your kind review, glad we got there in the end! Please let me know if there is anything else I can help with. ...
Sep 27,2017
Minithumbup
Jessica Johnson
By: 'Ann Cropper'
Sep 27,2017
0 people found
this helpful
Very happy with the communication and service received from Jessica with the sale of my property, would highly recommend, pleasure to have Jessica's assistance throughout the sale....
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Comment on agent fees
good
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By: Jessica Johnson
Sep 27, 2017
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Thanks for taking your time out to write a review, it has been an absolute pleasure, I wish you all the best. Jessica & the Bacup team. ...
Sep 06,2017
Minithumbup
Jessica Johnson
By: 'Judith'
Sep 06,2017
0 people found
this helpful
Polite friendly knowlegable. Nothing is too much trouble for her. She has been extremely helpful and always gets back to you with any information asked for....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 28,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'Tony Manchester'
Aug 28,2017
0 people found
this helpful
I thought Ryder and Dutton acted professionally and efficiently at all times and did their utmost to keep me updated throughout the process....
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Aug 17,2017
Minithumbup
Lauren coomber
By: 'Jemima'
Aug 17,2017
0 people found
this helpful
Laurens been great letting me know up to date progress of my house purchase. And chasing up leads to get results and informing me of the situation when and where needed. Very happy with the service I recieved friendly and professional. Thanks Lauren x...
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Comment on agent fees
Fees did not apply as purchaser
Was this helpful? Yes
By: Lauren Coomber
Aug 18, 2017
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Thank you for the review, it is appreciated! I wish you all the best in your new home & please give me a call if you require any further assistance. ...
Aug 09,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'M'
Aug 09,2017
0 people found
this helpful
Fantastic estate agent, got loads of viewings for my property, great communication. All staff really helpful throughout the whole transaction....
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By: Jessica Johnson
Aug 09, 2017
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Thank you so much for taking the time to write a review. It has been an absolute pleasure, we wish you all the best and if you do require any further assistance, please do not hesitate to contact us. All our best wishes ...
Aug 08,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'Francesca'
Aug 08,2017
0 people found
this helpful
Had a great experience with Ryder & Dutton very helpful through the whole first time buying process. All our questions where answered and they were always keeping in touch letting us know how things were processing with the sale. We have found our perfect family home Thankyou for all your help especially to Jess, Lauren and Shannon...
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By: Jessica Johnson
Aug 08, 2017
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Thank you so much for taking the time to write a review, it has been a pleasure. We wish you all the best in your new home and hope you are very happy there. Do get in touch if you require any further assistance. ...
Aug 04,2017
Minithumbup
By: 'Chris Bacon'
Aug 04,2017
0 people found
this helpful
Very good experience with the team at Ryder and Dutton. They answered all of my questions and always were on top of the whole process....
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Aug 04,2017
Minithumbup
Jessica Johnson
Lauren coomber
By: 'Heidi & Sean Franklin'
Aug 04,2017
0 people found
this helpful
Really helpful and re assuring and very pleasent!! Always available to speak to and if not available always called back very quickly! Would highly reccomend!...
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Comment on agent fees
Slightly Higher than others but definitely get the service you pay for.
Was this helpful? Yes
By: Jessica Johnson
Aug 07, 2017
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Thank you very much for taking your time out to do a review. It has been a pleasure, we look forward to dealing with your onward purchase! ...
Jul 27,2017
Minithumbup
Jessica Johnson
By: 'Spencer'
Jul 27,2017
0 people found
this helpful
Jessica, has been great in keeping in touch and holding the branch together after yet another Manager has left. 2 in the time my property has been listed....
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Comment on agent fees
Always overpriced compared to other options, but that will soon change I guess.
Was this helpful? Yes
Jul 10,2017
Minithumbup
Jessica Johnson
Shannon Laycock
By: 'Lynda'
Jul 10,2017
0 people found
this helpful
I have been extremely satisfied with the service provided by all staff at the Bacup office of Ryder Dutton. The sale of my dads house has gone through very smoothly & they have kept me updated on every stage of the sale. Would certainly recommend & use again. Thank you...
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Comment on agent fees
I think the charges are a little higher than other Agent's in the area, however, I have been very pleased with the service they provided & therefore think that the slightly higher fees are warranted. They secured a very quick sale and have provided excellent service throughout the selling process.
Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Sharon'
Jul 10,2017
0 people found
this helpful
Words fail me at the speed this branch sold our property. Great service from the initial phone call to sell our property through to the sale. Amazingly they had a buyer with 30 mins of taking the photos. Well done Bacup branch of Ryder & Dutton...
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Jun 16,2017
Minithumbup
Shannon Laycock
By: 'Simo'
Jun 16,2017
0 people found
this helpful
Shannon has been wonderful in dealing with us during this process of buying a house. She has consistently kept us updated and appraised of the progress; and that has been very reassuring. Also, when we were struggling to get information about the progress of the 'searches' she was able to talk to the solicitors on our behalf....
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By: Ryder & Dutton Bacup
Jun 16, 2017
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Hi Simo, Thank you for your kind words. Here at Ryder & Dutton understand it can be a very stressful time moving which is why we endeavor to assist you from start to finish. I hope you will be very happy in your new home. From all the team at the Bacup Office Thank you ...
Jun 16,2017
Minithumbup
Shannon Laycock
By: 'Moe'
Jun 16,2017
0 people found
this helpful
Efficient and friendly service from Shannon who get us up to date with progress and chased up information from the vendors solicitors when requested. Her efforts were much appreciated....
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Comment on agent fees
Average
Was this helpful? Yes
By: Ryder & Dutton Bacup
Jun 22, 2017
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Hi Moe Thank you very much for your lovely review. We do always endeavour to support and update both buyers and sellers throughout what can be a stressful time. We are really pleased you were happy and we hope to see you again. Thank you Ryder & Dutton Bacup ...
Apr 25,2017
Minithumbup
Shannon Laycock
By: 'Mrs J Clough'
Apr 25,2017
0 people found
this helpful
Whether you plan to sell or let your property I would definitely advise you use the services of Ryder & Dutton. Stuart Greenwood & his team, Shannon & Gemma working out of the Bacup branch, totally exceeded our expectations. From start to finish the service was second to none. They contacted us several times a week, providing regular updates & lots of beneficial advice provided to assist with the sale...superb estate agents with lovely approachable staff....
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Comment on agent fees
Fees are very competitive.
Was this helpful? Yes
By: Stuart Greenwood
Apr 25, 2017
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Hi Julie & Steve It was an absolute pleasure to of had the opportunity of assisting you with your move. We all here at the office wish you every bit of luck with the move and hope you will be very happy in your new home. Good luck again from all the team at R&D Bacup. ...
Feb 10,2017
Minithumbup
By: 'Matt oldham'
Feb 10,2017
0 people found
this helpful
The process was made as easy and stress free as possible by all staff involved. Will definitely use again in future. :):)...
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Feb 08,2017
Minithumbup
By: 'Olivia'
Feb 08,2017
0 people found
this helpful
Fantastic staff from auction house Manchester they were so supportive and friendly, we achieved the outcome we wanted and more. The whole experience was made easier by the staff. Would also like to thank Stuart the manager if he wouldn't of directed us to go to auction we would still be sat waiting. Thankyou to you all....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By: 'Lynne'
Oct 26,2016
0 people found
this helpful
Very friendly staff, kept us informed about everything along the way. All our enquiries have been dealt with quickly and efficiently....
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Comment on agent fees
Average
Was this helpful? Yes
By: Stuart Greenwood
Oct 26, 2016
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Hi Lynne & Lee Thank you for your kind words. I am so pleased that we have managed to get your sale through at the speed we did. We will now endeavor to have you in your new home in no time. Thank you again from the Bacup Team ...
Oct 14,2016
Minithumbup
Alice Powell
Rachael Howard-Cofield
By: 'Gemma'
Oct 14,2016
0 people found
this helpful
After a bumpy start (when the handover from Eley Long was taking place) Alice and Rachael have provided outstanding service and always been very responsive to my needs as a tenant. They have endeavoured to fix any issues I have had very quickly and for this I thank them! I would say that the external relationship with maintenance company could do with work - often received negative comments from them regarding communication with R&D. Apart from this, I am very pleased with the servic...
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Comment on agent fees
The reference fee seems unnecessary for the sake of a quick phone call to an external provider!
Was this helpful? Yes
By: Alice Powell
Oct 14, 2016
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Hi Gemma! We are really pleased that you have been happy with our service, however we will look into our communication with any contractors! Good luck with the new job! Thanks, ...
Areas covered
  • OL13
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £28,000
  • Max: £240,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 23 1 28 0 2 0
Alice Powell Alice Powell
Manager
44 reviews

About Alice No description set View full profile
Janet Warsap Janet Warsap
Negotiator
25 reviews

About Janet After starting my career with Ryder & Dutton as a weekend representative, I developed a good rapport with both viewers and vendors and a further interest in property. Since then I have moved into bran View full profile
Jessica Johnson Jessica Johnson
Negotiator
16 reviews

About Jessica No description set View full profile

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Last updated at 2:37 PM 07/08/2017 by allAgents

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Last updated at 2:37 PM 07/08/2017 by allAgents

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