By : 'RM' Services : Letting( As a Owner ) Rent PCM : £575 Would you recommend ? : No Postcode : OL4
8 Jul 2016
People found this helpful0
My property was managed by the lettings office in Springhead for 18 months. The service and response levels of the team were poor and the team didn't respond in a timely manner to the tenant either. When I emailed to say I was ending my agreement as a result of the poor service they insisted on the ... Read Full Review
Services : Letting( As a Owner )Date: 7th Jul 2016
My property was managed by the lettings office in Springhead for 18 months. The service and response levels of the team were poor and the team didn't respond in a timely manner to the tenant either. When I emailed to say I was ending my agreement as a result of the poor service they insisted on the full 3 months despite the fact they were in my opinion breach of their contract. They only considered me to have officially terminated once I had re-confirmed in writing a second time that I was ending the agreement with them. It's a month since the agreement ended and I'm still chasing for the 3rd time for the inspection reports under their management and the Gas certificate for the property to be sent to me. Terrible service. The only reason they get 2 is that on the sales side of the business they offer a decent service. Don't use these guys for lettings, they do nothing for you.
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Very efficient and ...
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5 Star Review
By : 'John' Services : Letting( As a Owner ) Rent PCM : £400 Would you recommend ? : Yes Postcode : M24
3 Feb 2016
People found this helpful0
Very efficient and businesslike. Enjoyed dealing with... Read Full Review
Services : Letting( As a Tenant )Date: 25th Feb 2015
Lisa has been a big help to me and my family, and we are sorry to see her go now.
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Katherine came to our house ...
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4 Star Review
Katherine
By : 'Helen' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : Yes Postcode : OL8
19 Feb 2015
People found this helpful0
Katherine came to our house for signing of Tenancy Agreement and a Deposit Information Cert. Katherine was very polite, efficient and very helpful. We pointed out a minor problem we have and she promised she will report it for us. Overall a very good... Read Full Review
Services : Letting( As a Tenant )Date: 19th Feb 2015
Katherine came to our house for signing of Tenancy Agreement and a Deposit Information Cert. Katherine was very polite, efficient and very helpful. We pointed out a minor problem we have and she promised she will report it for us. Overall a very good service.
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Helen that went on maternity ...
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5 Star Review
By : 'Anne' Services : Letting( As a Owner ) Rent PCM : £575 Would you recommend ? : Yes Postcode : OL2
13 Feb 2015
People found this helpful0
Helen that went on maternity leave was very helpful and then Katherine took over her cases which must have been difficult and she had handled any problems we have had with efficiency and I like the fact that with your staff they ring you bac k as soon as they can and communicate with you in a... Read Full Review
Services : Letting( As a Owner )Date: 13th Feb 2015
Helen that went on maternity leave was very helpful and then Katherine took over her cases which must have been difficult and she had handled any problems we have had with efficiency and I like the fact that with your staff they ring you bac k as soon as they can and communicate with you in a friendly and understanding manner.
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My dealings with Steph has ...
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5 Star Review
By : 'Buckley' Services : Letting( As a Tenant ) Rent PCM : £450 Would you recommend ? : Yes Postcode : OL2
2 Feb 2015
People found this helpful0
My dealings with Steph has been fantastic, she has come across very helpful and polite. If I have any questions she has always be more than happy to help and replies promptly to any of my email queries. I have no hesitation in recommending Ryder & Dutton and you have Steph to thank for... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Feb 2015
My dealings with Steph has been fantastic, she has come across very helpful and polite. If I have any questions she has always be more than happy to help and replies promptly to any of my email queries. I have no hesitation in recommending Ryder & Dutton and you have Steph to thank for that!
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I have been struggling to ...
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5 Star Review
By : 'John' Services : Letting( As a Owner ) Rent PCM : £395 Would you recommend ? : Yes Postcode : OL3
23 Jan 2015
People found this helpful0
I have been struggling to obtain the rent on time from my tenant for the past 6 months, Stephanie has always been pro-active in chasing the tenant and has now managed to resolve this problem by agreeing a payment schedule for the back rent and in changing the rental due date. I have been very... Read Full Review
Services : Letting( As a Owner )Date: 23rd Jan 2015
I have been struggling to obtain the rent on time from my tenant for the past 6 months, Stephanie has always been pro-active in chasing the tenant and has now managed to resolve this problem by agreeing a payment schedule for the back rent and in changing the rental due date. I have been very impressed with her professionalism whilst sorting this matter out.
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Last updated at 3/23/2022, 8:23:16 AM by allAgents