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Russell Residential

20 Main Street Ely
Cambridgeshire
CB6 1PJ

01353 865910
Website not available

Properties for Sale
Properties to Rent

Nov 27,2014
Minithumbdown
By: 'Lisa'
Nov 27,2014
0 people found
this helpful
This estate agents are awful. I would advise anyone who is thinking about even renting a property with russells please think again. I have never been with an estate agents like this before,side with landlord all the time,the do not care about tenants ...
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What agent could do to change your mind?
Being fair as a company,listen to tenants and stop trying to get money out of people....oh and stop lying!!!!!!!
Attached Files
Comment on agent fees
Awful fees,don\'t know we\'re they get them from its an absolute joke how much they charge,there all about money and that\'s all they care about oh and the landlord!!!!
Was this helpful? Yes
Jun 03,2013
Minithumbdown
By: 'Jack Russell'
Jun 03,2013
0 people found
this helpful
I\'ll start with the positive. When things broke they got fixed rapidly but that was more thanks to the landlord having a good set of handyman contacts than anything Russells did. In terms of everything else, I can\'t agree more than enough with ...
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Was this helpful? Yes
Dec 09,2012
Minithumbdown
By: 'VERY UNHAPPY LADY!'
Dec 09,2012
0 people found
this helpful
Have never been so angry in my hole life, They are so rude, liars and most of all money grabbers. Make sure you take pictures of absolutely everything in the property or they will try and accuse you of damaging things witch are already broken ...
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What agent could do to change your mind?
not lied, understand us, not make up things about the property, have someone look round the house at the same time as we check all the things that are wrong with it, make the prices lower, no check out fees. NO MORE LIES!!!!!
Attached Files
Was this helpful? Yes
Jul 18,2012
Minithumbdown
By: 'Mourningrise'
Jul 18,2012
1 people found
this helpful
I had the displeasure of being a tenant to this agent for almost 2 years, while the basic service (as long as nothing went wrong) was ok, that being, visits were periodical roughly every 3 months with at least 24 hours notice. When something did go wrong, or ...
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What agent could do to change your mind?
Better correspondence with the tenant, including answering Emails would be nice. Getting things done when they say they will rather than putting it off indefinitely. Not trying to take you for every penny at checkout and keeping records updated. I don\'t think there\'s anything that they could do to reconcile the experience. Avoid.
Attached Files
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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