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    Zoe Hennah
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    Philip Coleman
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    Lettings Department
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    VICTORIA REEVE
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    CLAIRE HUTCHINSON
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    Rory Sharkey
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    Sophie Ross
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    Zoe unknown
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    Rebecca OÒ€ℒRourke
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Roseberry Newhouse

82 High Street Yarm, Stockton-on-Tees
County Durham
TS15 9AP

01642 792488

Apr 08,2013
Minithumbup
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Apr 08,2013
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Victoria could not have been more helpful or friendly... She made me feel at ease during a stressful time... Offered home email while on a weeks holiday.. That fell over time I had lots of questions for her to ask landlord... The personal touch was much appreciated.. Excellent service...
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Feb 01,2013
Minithumbup
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Feb 01,2013
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I was provided with a very professional and responsive service. It was great to be kept up to speed with the latest status of my sale, and Rebecca went that extra mile in chasing up progress, and provided me with regular updates. I would thoroughly recommend Roseberry Newhouse....
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Jan 30,2013
Minithumbup
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Jan 30,2013
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Courteous, persuasive (particularly when ensuring progress is kept up), patient (when dealing with difficult solicitors), and generally thoroughly professional. Highly recommended....
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Jan 03,2013
Minithumbup
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Jan 03,2013
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We are delighted with Roseberry Newhouse. They always responded quickly to emails and provided a quick and reliable service. We have been very impressed and would highly recommend them to others....
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Dec 19,2012
Minithumbup
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Dec 19,2012
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The house I had to sell was my mothers who died in 2011. I lost two Buyers and then successfully sold to the third. Over the months there were certain issues that had arisen and I was thankful for the advice given. I felt sometimes that Sophie must have been pulling her hair out when she saw my name appear, but all times she was pleasant, reassuring and very professional..Yes, I would recommend this Agency....
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Nov 21,2012
Minithumbup
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Nov 21,2012
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A truely first class and very professional service from all members of staff at the Yarm Roseberry Newhouse branch during the process of selling our house in Nov 2012. Most dealing were with Sophie who was flexible, patient and not at all pushy once we started to receive offers. Earlier in the year we dealt with Zoe and Phil and they too were also excellent. Specifically the marketing of the property, organising viewings, providing feedback, providing a monthly report of interest etc were all e...
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Nov 16,2012
Minithumbup
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Nov 16,2012
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I have used Roseberry Newhouse for many years to rent out my property and would not hesitate to recommend them. Claire has always been extremely helpful with any queries I have had and provided an excellent service from start to finish....
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Nov 05,2012
Minithumbup
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Nov 05,2012
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The team were excellent, and I felt from the first visit when Phillip valued my property they would be focussed on selling my house. Always got feedback from viewiings, and the team were flexible when showing prospective buyers round my property. The monthly report on conversion of requests for property details to viewings/offers meant I was able to realise how hard the team were working on selling my house, as well as how much interest there had been in my house. I have recommended t...
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse....
Nov 05,2012
Minithumbup
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Nov 05,2012
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Zoe and Sophie handled the purchase of this property with quiet, friendly efficiency. They handled any requests for information which we were a little too embarassed to ask and never once made us feel that we\'re fussing....
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse....
Nov 05,2012
Minithumbup
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Nov 05,2012
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Excellent service from start to finish of my house purchase. Nothing was too much trouble, especially when dealing with Sophie - who chased up all my queries (of which there were many!!) Highly reccomended...
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse....
Nov 05,2012
Minithumbup
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Nov 05,2012
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I have used Roseberry Newhouse since November 2011 for our rental property. The service is always excellent and any queries are always answered promptly and very professionally. It is peace of mind as a landlord to know that your property is in good hands and looked after....
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Nov 04,2012
Minithumbup
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Nov 04,2012
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Over the course of dealing with the team at Yarm my expectations have been exceeded. From general dealings on the telephone to the finer details of finalising the let. An efficient service coupled with a very helpful, polite, friendly team has made the whole process extremely easy for me. Thanks a million guys!...
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Nov 01,2012
Minithumbup
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Nov 01,2012
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Both Rory and Victoria were very responsive and helpful. They offered advice and answered questions Both kept in touch during search for tenant and always followed visit with feedback - we did not need to chase. Both were pleasant and my experience of Roseberry Newhouse was as a result a lot more positive than it has been in the past. Thankyou...
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Nov 01,2012
Minithumbup
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Nov 01,2012
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I\'ve been a tenant through Roseberry Newhouse for nearly 2 and a half years now and since Victoria joined the team my husband and I have noticed, and been grateful for, a significant improvement in customer service and even just basic communication. Our property is Grade II Listed and has had some structural issues near enough since we moved in and it was only by Victoria taking the reigns that we finally got some resolution to the problems. A difficult task seeing as our landlady lives abroa...
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Oct 23,2012
Minithumbup
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Oct 23,2012
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Claire was very helpful in explaining the letting process and ensuring I was familiar with the appliances in the property....
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Oct 20,2012
Minithumbup
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Oct 20,2012
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I worked in Yarm for many years before retiring three years ago. Through my work I was in contact with most Agents in this area. I always found Roseberry Newhouse excellent to deal with and thought if I needed an Agent they would be my first choice. I now am a "first time Landlord" and my choice was the right one. Rory has been excellent to deal with he guided me through all the steps in detail and with a great deal of patience. I was amazed how quickly a very suitable tenant wa...
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Oct 11,2012
Minithumbup
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Oct 11,2012
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Having never been a landlord before, Rory gave a comprehensive overview of the whole process and provided answers to 101 "what if" scenarios! This ultimately made my decision in choosing Roseberry Newhouse.He kept me updated throughout the process and was prompt in returning all calls. Within a week we had several prospective tenants at which point Rory handed me over to Victoria. Victoria gave us a very detailed and honest appraisal of each tenant and maintained excellent communicati...
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Oct 09,2012
Minithumbup
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Oct 09,2012
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From the start, Roseberry Newhouse adopted a very positive approach to the sale. When at first there was a smaller hit rate than expected, they enhanced the profile and introduced a property passport. This led to an immediate response and 3 viewings within a month. Being away on business I asked Roseberry Newhouse to arrange viewings and they gave some useful advise on presenting the property in the best light. They then brought the negotiations on price to a successful conclusion....
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse....
Oct 09,2012
Minithumbup
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Oct 09,2012
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We are landlords of a couple of properties and did not use an "agent" when we began leasing our first house. For seven years we dealt with the tenants ( the same tenants) directly and arguably developed a good relationship with them. This is the key....communication. When new tenants were required we contacted RN. They gave us good advice and service as well as finding a tenant. A few years ago we felt that we, as landlords, were not "in the loop" but RN listened to our con...
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Oct 03,2012
Minithumbup
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Oct 03,2012
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The team at Roseberry Newhouse were fantastic and extremely helpful throughout the purchase of our property. We would highly recommend them....
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Sep 27,2012
Minithumbup
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Sep 27,2012
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We own 4 The Courtyard.Last year we asked Roseberry Newhouse to rent it out. They found tenants almost immediately and the tenants were perfect. It was totally stress free and the ladies from Roseberry were perfect ! If I was giving stars the ladies would receive six each ! This year we asked them to rent it out again. Guess what, they found tenants almost immediately. The ladies sorted everything once again and no problems. This year they are managing the property. This year if I was giving...
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Sep 27,2012
Minithumbup
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Sep 27,2012
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I have used Roseberry Newhouse to let and manage my property for many years now. During this time i have found them to be very professional in there roles, always helping and advising me on any issues or concerns that i have came across. I have never had any issues with Roseberry Newhouse and can strongly recommend them!...
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Feb 20,2012
Minithumbup
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Feb 20,2012
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We met Zoe at Roseberry Newhouse when buying our previous house in Yarm, North yorkshire. The Previous owner was an old lady and spoke little english so much of the negotiation was dalt with by her son who was not always availble and when he was had very little time. Zoe worked on our behalf to bring the expectations of the seller into the then market value. We were extremeley happy with our purchase....
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Nov 02,2011
Minithumbup
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Nov 02,2011
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Roseberry Newhouse provided an excellent service. We dealt with and found there Yarm office extremely proactive, professional and friendly. They managed to find a buyer for our property within a month after five viewings. Providing great value for money!! We would strongly recommend them to anyone wishing to sell a house in the Yarm area....
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Oct 24,2011
Minithumbup
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Oct 24,2011
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From start to finish the service we recieved from Roseberry Newhouse was excellent. They arranged lots of veiwings on the property in a relatively short time and organised a quick and efficient sale. They have since sold another property for us and agian arranged 15 veiwings in only 9 weeks which provided another quick sale. I would strongly recommend them to anyone wishing to sell a house in the Yarm area....
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By: John Newhouse
Oct 31, 2011
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Jonathon Many thanks for your kind comments. We wish you all the best in your new home and hope to be of service to you again in the future. John....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 4 0 7 0 5 0 0 0
Zoe Hennah - upload your photo Zoe Hennah
3 reviews

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Philip Coleman - upload your photo Philip Coleman
3 reviews

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Lettings Department - upload your photo Lettings Department
1 reviews

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VICTORIA REEVE - upload your photo VICTORIA REEVE
5 reviews

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CLAIRE HUTCHINSON - upload your photo CLAIRE HUTCHINSON
3 reviews

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Rory  Sharkey - upload your photo Rory Sharkey
2 reviews

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Sophie Ross - upload your photo Sophie Ross
3 reviews

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Zoe unknown - upload your photo Zoe unknown
1 reviews

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Rebecca OÒ€ℒRourke - upload your photo Rebecca OÒ€ℒRourke
2 reviews

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