Jesmond, Newcastle Upon Tyne, NE2
3/5, 4 reviews
50% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Rook Matthews Sayer is the Region’s Leading Estate Agent and sells more homes than any other estate agent in the Region of Newcastle to Northumberland. We’d love to help you sell or buy your next home. Our services include residential sales and lettings, property management, auction, commercial sales ... show more Rook Matthews Sayer is the Region’s Leading Estate Agent and sells more homes than any other estate agent in the Region of Newcastle to Northumberland. We’d love to help you sell or buy your next home. Our services include residential sales and lettings, property management, auction, commercial sales and lettings, mortgage services, conveyancing and surveys and valuations. Whatever it is you need on your property journey, we’ve got it covered. We have 17 branches across the Region and 130 team members who are all dedicated to achieving the best result for you. With 400 new house hunters joining our database each week we are perfectly suited to match buyers and sellers and help get you moving. Our friendly and expert team would love to hear from you.

Opening Hours
Address

Rook Matthews Sayer
51 St Georges Terrace
Newcastle Upon Tyne
Tyne and Wear
NE2 2SX
0191 281 6700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 0% £475 £1,105
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 1 0 1 0 0 1
Areas covered
  • NE2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

“Very basic, low quality, no care at an extortionate price...”

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Oct 28,2019
Minithumbdown
By: 'Robin'
Oct 28,2019
0 people found
this helpful
I am a student tenant of a flat that’s let out by this company. Unfortunately my flat mates and I were unable to attend a house viewing as we were situated in China for our year abroad, however, from the photos it looked like ...
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Was this helpful? Yes
By: Marie Jacques
Oct 28, 2019
View all comments (1)
Dear Robin, I am disappointed with the review that you have given us as agents, as we only acted as a tenant finder for this particular property. As you have stated within your comments, you did not view the property, however, your housemate emailed us to advise that you wished to secure the property without seeing it. This is not normal practise. The property in question was advertised at £1105 pcm (attached) which is the equivalent of £85pppw which is the exact rent on the tenancy agreem ...

“Fake referencing...”

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Nov 23,2018
Minithumbdown
By: 'Arthur'
Nov 23,2018
1 people found
this helpful
Their approach is the following: taking money for referencing, claiming that they failed to reference You, then hoping that the customer will not complaint. I had this issue with them - I have been living in the UK for 11 months and they responded that I ...
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Comment on agent fees
the fees are huge, nonrefundable in case referencing goes wrong. Other agencies return money, if they cannot reference You.
Attachments

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“Marie was very knowledgeable and consultative, offering sincere advice throughout ......”

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Apr 04,2016
Minithumbup
Marie
Kevin
By: 'Louise'
Apr 04,2016
1 people found
this helpful
Marie was very knowledgeable and consultative, offering sincere advice throughout the process and challenges faced. My experience filled me with confidence making decisions aling the way. I note Kevin here too as he was responsive and able to take any queries where Marie was unavailable....
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Comment on agent fees
Fees were high but given the unique challenges faced along the process,were well earned!
Was this helpful? Yes

“I was the buyer but I would like to thank ......”

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Apr 04,2016
Minithumbup
Marie
By: 'David'
Apr 04,2016
1 people found
this helpful
I was the buyer but I would like to thank Marie and her team for the professional and courteous manner in which they acted. My particular thanks go to Marie for her considerable help and intervention in getting the transaction over the line to meet ...
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Comment on agent fees
not relevant as was buyer
Was this helpful? Yes
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details.
Last updated at 2:50 PM 30/03/2016 by Cassie

Awards won by Rook Matthews Sayer, Newcastle Upon Tyne NE2 2SX


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