Gosforth, NE3
3.7/5, 12 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
Rook Matthews Sayer is the Region’s Leading Estate Agent and sells more homes than any other estate agent in the Region of Newcastle to Northumberland. We’d love to help you sell or buy your next home. Our services include residential sales and lettings, property management, auction, commercial sales ... show more Rook Matthews Sayer is the Region’s Leading Estate Agent and sells more homes than any other estate agent in the Region of Newcastle to Northumberland. We’d love to help you sell or buy your next home. Our services include residential sales and lettings, property management, auction, commercial sales and lettings, mortgage services, conveyancing and surveys and valuations. Whatever it is you need on your property journey, we’ve got it covered. We have 17 branches across the Region and 130 team members who are all dedicated to achieving the best result for you. With 400 new house hunters joining our database each week we are perfectly suited to match buyers and sellers and help get you moving. Our friendly and expert team would love to hear from you.

Opening Hours
Address

Rook Matthews Sayer
Unit 12 Gosforth Shopping Centre High Street
Gosforth
Tyne & Wear
NE3 1JZ
0191 284 7999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £138,500 £257,500
Lettings 100% 83% £625 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 1 2 1 1 0 1 1
Areas covered
  • NE3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

“I couldn't have asked for more...”

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Apr 06,2021
Minithumbup
David
Sian
By: 'Rachel'
Apr 06,2021
0 people found
this helpful
I couldn't have asked for more. Sound advice on how best to market my house, really good communication, great attention to detail in contact with the other parties who needed to be kept informed. Thanks to the whole team....
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“I was helped through the housebuying process ......”

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Feb 14,2021
Minithumbup
By: 'Ewan'
Feb 14,2021
0 people found
this helpful
I was helped through the housebuying process and mortgage selection by Neil who was very knowledgeable and helpful. I had no idea what to expect when buying a house so his expertise and advice were invaluable....
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“My nightmare with this firm darted in 2017 wh......”

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Dec 24,2020
Minithumbdown
By: 'Adriana McCool'
Dec 24,2020
2 people found
this helpful
My nightmare with this firm darted in 2017 when they put a tenant into the house next door. I complained to them about the noise and the state of the garden to no avail. I had lived in this lovely estate since 2004 and my intention was ...
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“Great service...”

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Nov 26,2020
Minithumbup
David
By: 'Victoria'
Nov 26,2020
0 people found
this helpful
Following a good experience buying via RMS I returned, I have recently rented my home through RMS, I had my initial consultation from David who answered my questions and gave me Adele as a point of contact. I have spoken with Adele a lot during ...
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“Very professional...”

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Nov 24,2020
Minithumbup
By: 'Ajay'
Nov 24,2020
0 people found
this helpful
RMS are a great letting agent.I have used them for many years and they always deliver. All the staff I have dealt with have been absolutely brilliant. Adele has helped me find quality tenants and her knowledge advice and communication has always been top ...
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“A huge thank you to Adele and Simon for their......”

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Nov 22,2020
Minithumbup
By: 'Susan'
Nov 22,2020
0 people found
this helpful
A huge thank you to Adele and Simon for their efforts in securing a new tenant and arranging all the necessary follow-up works for the flat, in such a prompt manner. Adele has always kept me updated directly by phone and she certainly sounds a ...
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“We have recently bought through RMS. It wasn'......”

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Nov 05,2020
Minithumbup
By: 'Dr'
Nov 05,2020
0 people found
this helpful
We have recently bought through RMS. It wasn't a straight forward purchase and quite an unusual mortgage product but we received amazing support from Neil as Mortgage Advisor and Sian and Laura in the sales and after sales teams. I would highly recommend anyone to ...
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“Caution - Tili Service...”

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Oct 12,2020
Minithumbdown
By: 'Georgia'
Oct 12,2020
0 people found
this helpful
We recently rented a property through Rook Matthews Sayer. It was a really positive experience, and I couldn't rate Adele Eagleton (the Lettings Consultant) or Summer Glen (who handled the paperwork and references) highly enough, they were friendly, professional and responded quickly to any queries ...
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“Worth every penny!...”

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Jun 19,2019
Minithumbup
By: 'Stephanie'
Jun 19,2019
1 people found
this helpful
Selling my house had been an absolute nightmare in a previous sale due to going with an online estate agent so I was absolutely dreading it with how stressful it can be. Going with Rook Matthews Sayer Gosforth was the best decision, from the very ...
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“After renting for the last year with RMS I have ......”

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Sep 16,2016
Minithumbup
By: 'Unhappy'
Sep 16,2016
7 people found
this helpful
After renting for the last year with RMS I have to say that they are awful at getting back to any repairs that need doing and they have shown a complete lack of competence and care towards their customers that rent houses with them. If ...
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Comment on agent fees
Extortionate for a few credit checks, the first fee given was increased after they wanted a reference from a previous estate agent.
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“The service I received from RMS Gosforth was exceptional. From ......”

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Apr 12,2016
Minithumbup
By: 'Mrs'
Apr 12,2016
3 people found
this helpful
The service I received from RMS Gosforth was exceptional. From the initial stages to the final tenancy being signed, all communications were dealt with in a friendly and professional way. The staff who work in branch have a clear understanding of their business and their ...
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Comment on agent fees
I thought the fees were very fair considering the work involved.
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“Sandra Bennett and her team of students were terrible to ......”

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May 22,2014
Minithumbdown
By: 'Terrible'
May 22,2014
7 people found
this helpful
Sandra Bennett and her team of students were terrible to deal with. I suspected they were not doing a good job so I asked a friend of mine to offer on my home. They did not pass the offer along to me. I don't know ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details.
Last updated at 2:36 PM 30/03/2016 by Cassie

Awards won by Rook Matthews Sayer, Gosforth NE3 1JZ


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