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Romans

301 Loddon Bridge Road Woodley
Berkshire
RG5 4BE

0118 9443740

Nov 18,2013
Minithumbdown
By:
Nov 18,2013
2 people found
this helpful
Myself and my partner had an unpleasant time whilst renting through Woodley Romans. If you care about receiving your deposit back at the end I would recommend going elsewhere as we had to fight tooth and nail to get any of it back. We had the property professionally cleaned by a professional cleaner at the end of the tenancy and even gave an invoice (as they requested) for their records. They however insisted that the carpets had not been professionally cleaned as they hadn\'t had the right &quo...
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By: STubb
Feb 17, 2014
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I am sorry to hear you are disappointed with Romans and I would like to understand what has happened. We have formal complaint channels to resolve problems, so I would appreciate it if you would contact me directly to discuss your experience. My details are Sharon Tubb, Head of Property Management and I can be contacted on 01189 443 745.....
Apr 08,2013
Minithumbup
By:
Apr 08,2013
0 people found
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Sharon has managed two of our properties for many years and she has been brilliant through out. She is quick to liase between ourselves and the tenants and negotiates well on our behalf. I would highly recommend both Romans and Sharon....
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Jan 27,2013
Minithumbup
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Jan 27,2013
0 people found
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Emma has been my rep for a few years now and has always managed to get things done in a very timely manner and wit the utmost efficiency. Always on time and ready to assist when required. Overall she gets things done and as a tenant that\'s just what\'s needed....
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Jan 27,2013
Minithumbup
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Jan 27,2013
0 people found
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We highly recommend Sharon Tubb. For many years she managed the property for our parents when they left to live abroad. Our parents were always happy with the service Sharon provided. When the property was passed on to us, Sharon was extremely helpful with the transition and kept us fully informed about the tenants and any issues that occurred. She was always professional, friendly and helpful....
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Jan 27,2013
Minithumbup
By:
Jan 27,2013
0 people found
this helpful
Jenny has been a wonderful contact to work with at Romans. She is always very porfessional but also very helpful and understanding. She made our tenancy period both enjoyable and trouble free. Anyone who has the pleasure of having her look after their property will find that from both a tenant and I believe from the landlord point of view will be most satisfied....
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Jan 25,2013
Minithumbup
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Jan 25,2013
0 people found
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Kieran made sure the customer experience I received from Romans\' letting service was good from start to finish. From finding me a selection of tenants (and then finding me some even better ones when the original tenants fell through), to patiently explaining the detail that I couldn\'t quite get my head around. I\'d definitely recommend Romans as a letting agent....
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Jan 02,2013
Minithumbup
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Jan 02,2013
0 people found
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Lynn is efficient, helpful and professional. She is the main person we can rely upon and always responds quickly to our requests, including directing us to the appropriate person when necessary....
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Dec 30,2012
Minithumbup
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Dec 30,2012
0 people found
this helpful
Sharon always responds quickly to our requests, including directing us to the appropriate person when necessary. She is efficient, helpful and professional. Sharon is the main person we can rely upon and is the reason we continue to use Roman\'s as our Letting Agent....
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Dec 20,2012
Minithumbup
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Dec 20,2012
0 people found
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Robert Flood and Keiran Lamb were both very helpful. Rob knew about the proposed garage conversion 6 months before it was ready for Letting, and provided advance information, with several options. The rent was probably set too high to start with, but having reduced it and despite a lean time of people looking for a one-bedroom flat in this area, Kieran arranged for several potential tenants to visit, and he answered all my questions. I called into the Woodley office on several occasions during ...
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Dec 18,2012
Minithumbup
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Dec 18,2012
0 people found
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Romans very quickly identified a suitable tenant according to my requirements. The day to day management of my property is the responsibility of Lynn Masterman based at the Woodley branch. Lynn has always been proactive in dealing with with any issues requiring attention and reports back via email on updates and resolution. I have been very satisfied with her service....
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Dec 11,2012
Minithumbup
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Dec 11,2012
0 people found
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Lynn has always been very easy to contact with any queries. She keeps us up to date on any changes and work that needs to be done in the property, and very responsive in emailing me about the inspections findings. Lynn is friendly and very easy to deal with. Would have no problem recommending Romans....
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Dec 10,2012
Minithumbup
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Dec 10,2012
0 people found
this helpful
The on-line system worked very well to identify the property as soon as it became available. Romans were efficient in showing the property and organising the tenancy and all the paperwork. The property has been well managed and all problems solved timely....
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Dec 07,2012
Minithumbup
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Dec 07,2012
0 people found
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I have had dealings with Romans Estate Agents for over three years now through their various branches in their property sales and their lettings departments within the Wokingham Borough area namely Wokingham /Shinfield/ Winnersh They have been very professional efficient and curteous throughout . I have no hesitation in recommend them....
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Dec 07,2012
Minithumbup
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Dec 07,2012
0 people found
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Sharon Tubb at Romans Letting in Woodley is wonderful and has made my first time experience of renting a property a breeze. If we have any issues at the property there are dealt with quickly and communication is outstanding. Nothing is ever too much for her and she even negotiated with the Landlord for the family pet to be allow to stay with us at the property. Sharon is an excellent Property Manager and provides a first class service....
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Dec 06,2012
Minithumbup
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Dec 06,2012
0 people found
this helpful
I work for a landlord of various properties in the Woodley, Reading area which Romans manage. Sharon Tubb is our contact within the company and she is great at keeping us informed and actioning things which we require. She operates in a friendly but professional manner and I would not hesitate in recommending her to anyone....
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Dec 05,2012
Minithumbup
By:
Dec 05,2012
0 people found
this helpful
We moved our two Properties from another Agent in Reading to Romans, and since being with Romans, we have not had any problems at all. Sharon has been an excellent point of contact at all times, always being able to answer any questions quickly. I think the longest spell without a tenant was 1 week and that was because we had to do some decorating work. I would have no hesitation in recommending Romans and indeed Sharon to any of my friends. 100/100...
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Dec 05,2012
Minithumbup
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Dec 05,2012
0 people found
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Sharon has been excellent in communicating and managing my property. I don\'t know what I would do without her. Sharon is reliable and always gives me a piece of mind that my property is in safe hands. Thank you Sharon....
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Dec 04,2012
Minithumbup
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Dec 04,2012
0 people found
this helpful
Me and my family spend nearly 3 years in the property managed by Sharon Tubb (from Romans) and delighted to inform every one that we are most satisfied with her service and prompt response to every problem during this period. I wish my next property would also be with romans & managed by Sharon. It was a totally hassel free time with sharon at the back....
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Dec 04,2012
Minithumbup
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Dec 04,2012
0 people found
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Romans were not our original agent but took over the company that managed our business.Sharon Tubb is the reason we stayed with the company and is the reason we are still with the company. We have many properties managed by agents and it is the indivual service that we enjoy that secures our support. We receive a fully managed service with proactive input from Sharon, she has ensured that there has never been a void period and that our tennants are professionaly managed....
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Dec 04,2012
Minithumbup
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Dec 04,2012
0 people found
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From the word go Romans have been great. The original letting process was easy and well managed and the aftercare we received from Sharon was outstanding. They\'ve dealt with all our requests swiftly, and have managed the relationship with the landlord well. We\'re in the process of moving out so I will feedback how that process goes, but so far I can easily say Romans have been the best letting agent I\'ve used so far....
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Dec 03,2012
Minithumbup
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Dec 03,2012
0 people found
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I have worked with Sharon since owning my properties and for the last twelve years I have recieved a first class service . Sharon is highly professional , responsive and very easy to deal with. I would have no hesitation in recomending her or any of her team...
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Nov 30,2012
Minithumbup
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Nov 30,2012
0 people found
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The following qualities have helped me to form a very positive view of Emma\'s role in managing our property: Very responsive - Any query is dealt with quickly Good Communication - Emma lets us know about anything affecting the property and provides regular updates. Protects our interests - Emma has been a big help in dealing with a pushy tenent who I felt was incorrectly trying to obtain a refund for something that was not our responsibility....
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Nov 22,2012
Minithumbup
By:
Nov 22,2012
0 people found
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i am well happy with the way josh bebb contacted me nearly every day to keep me imformed about any progress. i would use roman again for my selling and byeing if the time come about again. josh bebb is a friendly guy always helpful if i couldnt understand any paper work and tryed his hardest to sort out any problems out i had i have never met a nicer man, josh always phoned me strat back if i had any questions about the people i was byeing off thankyou josh be...
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Nov 15,2012
Minithumbup
By:
Nov 15,2012
0 people found
this helpful
As the Property Manager concerned, Emma has always been: - Efficient - responding to telephone & e-mails promptly, notifying of property visits & subsequent reports in good time. Considerate - respecting privacy when photographing for reports, removing shoes on entry. Courteous - pleasant & conversational, enquiring about any problems while not prolonging inspection visits. It has been a pleasure thus far and I wish her well....
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Nov 11,2012
Minithumbup
By:
Nov 11,2012
1 people found
this helpful
We were very impressed with the excellent way that Romans found us a new tenant for our maisonette so quickly. From start to finish, Rob was very thorough and efficient and kept us informed along the way. I would strongly recomend Romans to friends and family and will certainly use them to find tenants for our other properties. Many thanks to all concerned....
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Nov 10,2012
Minithumbup
By:
Nov 10,2012
1 people found
this helpful
Easy, fast and painless renting from this Agency. Forms easy to understand and very clear. Communication from financial dept very good, kept up to date regularly on what was going on and how things were progressing. All in all good experience....
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Nov 09,2012
Minithumbup
By:
Nov 09,2012
1 people found
this helpful
We had some major damage caused by some faulty repairs to the loft water tank. What followed was a drawn out process to get the damage repaired by the company at fault. Molly Hall was our acting agent and en-devoured to follow up and continue chasing all parties involved to get the required repairs whilst keeping us in the loop. All the damage has now been righted and we owe a big thanks to Molly for ensuring that the guilty parties were not let off the hook, we would recommend her as an agent t...
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Nov 08,2012
Minithumbup
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Nov 08,2012
0 people found
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Overall my experience has been very good, from the first point of contact, during the negotiations, to all details regarding what I needed to do as a landlady. My main contact was Rob I think during this process, but I can\'t remember his last name. Then my point of contact has been Emma, and she has been very efficient in helping me and in listening to my voicing ideas, helping to sort out problems for me, and in answering queries. I\'ve also had contact with a few other members of the team ...
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Oct 29,2012
Minithumbup
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Oct 29,2012
0 people found
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The Romans Woodley branch was very efficient, very fast and very helpful. The visit of the property was arranged promptly. Rapidity is key when you are looking for a place to rent, so we really appreciated that. The procedures were straight forward and were made as easy as possible (eg, online communication and contracts). The staff was extremely friendly and knew what they were talking about. The only minor comment I could make is that I found the admin fees slightly too costly, but as the ser...
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Oct 29,2012
Minithumbup
By:
Oct 29,2012
0 people found
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Initial contact was with Rob Flood in viewing property. All fairly straightforward and kept me updated with the property. Once I proceeded, I spoke to kieran who dealt with deposit etc. Then through emails I liased with sumadu. All was straightforward and efficient with contract signing etc. Then further contacts by phone with Emma. As a first time tenant, everything was explained to me by rob and Emma identified herself as the future contact. The only issue I had was finding out the postal addr...
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Kelly-Ann Norton - upload your photo Kelly-Ann Norton
9 reviews

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Rob Flood - upload your photo Rob Flood
25 reviews

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Caty Johnston - upload your photo Caty Johnston
11 reviews

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Elizabeth Morgan - upload your photo Elizabeth Morgan
2 reviews

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Annette Dowling - upload your photo Annette Dowling
44 reviews

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Kieran Lamb - upload your photo Kieran Lamb
14 reviews

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Suzi Bowker - upload your photo Suzi Bowker
1 reviews

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Lucy Morrison - upload your photo Lucy Morrison
4 reviews

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Lisa Roe - upload your photo Lisa Roe
16 reviews

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Lynn Dunlop - upload your photo Lynn Dunlop
15 reviews

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Molly Hall - upload your photo Molly Hall
8 reviews

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Stephen Mount - upload your photo Stephen Mount
19 reviews

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Emma Doel - upload your photo Emma Doel
41 reviews

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Lynn Masterman - upload your photo Lynn Masterman
9 reviews

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Mark Smith - upload your photo Mark Smith
8 reviews

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Chris Bisson - upload your photo Chris Bisson
4 reviews

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Barry Wild - upload your photo Barry Wild
3 reviews

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Catherine Green - upload your photo Catherine Green
14 reviews

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Sharon Tubb - upload your photo Sharon Tubb
31 reviews

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Sylvia Reid - upload your photo Sylvia Reid
25 reviews

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Patryk Szczepaniec - upload your photo Patryk Szczepaniec
19 reviews

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Katy Johnston - upload your photo Katy Johnston
1 reviews

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Kyle Jonston - upload your photo Kyle Jonston
1 reviews

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Jayne Willis - upload your photo Jayne Willis
1 reviews

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Robin Marsh - upload your photo Robin Marsh
1 reviews

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Caty Johnson - upload your photo Caty Johnson
3 reviews

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Kyle Johnson - upload your photo Kyle Johnson
1 reviews

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Sumuda Herath - upload your photo Sumuda Herath
2 reviews

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Josh Bebb - upload your photo Josh Bebb
1 reviews

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