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    Daniel Salisbury
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Romans

4 King Street Lane Winnersh, Wokingham
Berkshire
RG41 5A

0118 9366611

Oct 12,2014
Minithumbup
By:
Oct 12,2014
1 people found
this helpful
Daniel was aware of my unfortunate circumstances and made the whole buying process extremely easy for me. The property will be rented and Daniel has assured me that he will hand it all over to the lettings dept and i will have no dealings with it. Daniel has kept me updated and found out information for me. He even met me at 7pm on a Friday eve to show me a property! Very professional and only wish there were more people like Daniel in your establishment...
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Comment on agent fees
Nobody likes to pay for fees but it has to be done!
Was this helpful? Yes
Dec 11,2012
Minithumbup
By:
Dec 11,2012
0 people found
this helpful
Although I have only recorded a score of Good, I think the service I have received from Kelly has been very good and consistent. She nearly always gets back to me immediately if there are any problems and keeps me informed of progress and outcomes. She regularly checks the property and gives a good report on her findings....
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Dec 11,2012
Minithumbup
By:
Dec 11,2012
0 people found
this helpful
Although I have only recorded a score of Good, I think the service I have received from Kelly has been very good and consistent. She nearly always gets back to me immediately if there are any problems and keeps me informed of progress and outcomes. She regularly checks the property and gives a good report on her findings....
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Dec 07,2012
Minithumbup
By:
Dec 07,2012
0 people found
this helpful
Very good service and helpful staff specially my contact Kelly Saunders how has been very helpful with all problems and has had them sorted very quickly and with no fuss....
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Dec 07,2012
Minithumbup
By:
Dec 07,2012
1 people found
this helpful
Kelly Saunders has been helpful to my husband and I over quite a few years. She has accompanied us to the property between lets to disuss any necessary work and it has always been actioned satisfactorily. She is a very pleasant member of your team....
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Dec 06,2012
Minithumbup
By:
Dec 06,2012
0 people found
this helpful
Kelly is always responsive and helpful whenever there is a problem with the property. She makes renting through Romans stress-free and I am grateful for her help!...
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Nov 28,2012
Minithumbup
By:
Nov 28,2012
1 people found
this helpful
Kelly has been my Property Manager for around a year and in that time has always been extremely helpful and professional. She is quick to respond to any email or phone call enquiries that I have made. A very easy person to deal with. Many thanks...
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Nov 26,2012
Minithumbup
By:
Nov 26,2012
1 people found
this helpful
I have been renting a property through Romans Lettings in Wokingham for just over a year now. They have been brilliant from the very beginning, I originally spoke to Seirian who showed me around the property and sorted out the contract for me, she was always very polite and helpful and whenever I had any questions (which I had a few) she found the answers for me immediately. Once we had moved into the property our contact was Annette Dowling, I have had a few proplems/queries since moving in,...
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Nov 16,2012
Minithumbup
By:
Nov 16,2012
0 people found
this helpful
Romans provided a realistic price in the climate that we are in at the moment. The sale went through in under 8 weeks and the sale proceeded very smoothly. I was kept up to date on how the sale was progressing. The only down side was that quite often an agent wasn\'t always available to accompany a potential buyer- All in all a good experience. I have used Romans twice now....
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Nov 14,2012
Minithumbup
By:
Nov 14,2012
0 people found
this helpful
Kelly is a phenomenal asset to Romans. I deal with her on a regular basis as she is managing 3 seperate tenants on my behalf. She is very responsive to any questions that I have and keeps me fully informed on the status of my properties and my tenants. This is particulalry important to me as I live in Canada, so am 3300 miles away from my properties with a 5 hour time difference. As I said, Kelly is an ambassador for Romans. If my business was in the UK, I would hire her....
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Nov 12,2012
Minithumbup
By:
Nov 12,2012
0 people found
this helpful
Kelly has been very responsive to all queries and has dealt with them promptly. She has also managed/is managing current things that need to be sorted very promptly and efficiently. So far I am pleased with the service we are receiving and glad that we chose Romans to manage our property. Thanks Kelly!...
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Oct 25,2012
Minithumbup
By:
Oct 25,2012
0 people found
this helpful
Kelly has been doing a great job helping to pro actively manage our property in Wokingham. She has been a pleasure to deal with....
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Oct 19,2012
Minithumbup
By:
Oct 19,2012
0 people found
this helpful
Romans have not always been good agents for our letting, but since Kelly Saunders took control the service has been perfect. Efficient and always helpful, she has responded rapidly at all times and often spotted issues before they became problems....
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Sep 28,2012
Minithumbup
By:
Sep 28,2012
0 people found
this helpful
Kelly has been an excellent agent. She has always responded promptly and efficiently to any problems, and has been meticulous about keeping in touch, keeping me notified of visits, and emailing me property reports. She is also extremely nice to deal with - great interpersonal skills and a real understanding of the needs of both the tenant and the property owner. She is a credit to Romans....
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Jul 16,2012
Minithumbup
By:
Jul 16,2012
0 people found
this helpful
Veronica was really helpful when I was first looking for a property, and Annemarie has always been been friendly and acted quickly when things have needed doing/replacing in the flat. The only problem I did have with Romans was over the christmas period when I accidentally locked myself out of the flat and had to get a locksmith because Romans told me I was unable to collect the spare keys....
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Was this helpful? Yes
Jun 22,2012
Minithumbup
By:
Jun 22,2012
0 people found
this helpful
Kelly has been a very helpful member of the Roman\'s team, and has consistently performed well in her role as my contact / liaison. As a landlord who has very few opportunities to visit my property, Kelly has been my eyes and ears with regards to issues on the ground, helping to coordinate repairs to appliances etc and dealing with the tenants. I value Kelly\'s communication style which is both warm and friendly but also pragmatic and proactive. thank you very much and keep it up!! kind rega...
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Jun 18,2012
Minithumbup
By:
Jun 18,2012
0 people found
this helpful
Excellent service. Matthew couldn\'t do enough for us (he even gave me a lift!). We bought through Romans as well and the service has been great from that direction too....
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Jun 08,2012
Minithumbup
By:
Jun 08,2012
2 people found
this helpful
We had new tenants in the property and there was a water leak from the water softener feeding the Combination Boiler. This was a high pressure leak which coldl have caused substantial damage. Kelly provided an excellent service and on the whole handled the entire matter. The tenant also missed a number of appointments to allow British Gas access to the property to re-certify the gas boiIer and issue the Landlord\'s gas safety certificate. Kelly handled this task for me also. I think that Kelly o...
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Jun 06,2012
Minithumbup
By:
Jun 06,2012
0 people found
this helpful
I\'ve been a tenant of Romans managed properties for the last 4 years. Kelly was managing the property i stayed in for 3 years and she was absolutly a great and professional person to deal with. Always responsive and prompt in her responses. When the old landlord wanted his property back Kelly helped us finding another great property and because she was also managing it it was a simple decision....
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Jun 04,2012
Minithumbup
By:
Jun 04,2012
0 people found
this helpful
Kelly has managed our property for the last five years and we have been very happy with the level of service she has provided. Communications have always been timely and any works required have been managed efficiently....
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Jun 01,2012
Minithumbup
By:
Jun 01,2012
0 people found
this helpful
Kelly is very helpful and detailed in her responses. I am happy to ask Kelly any question and know she will give an informative response....
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May 31,2012
Minithumbup
By:
May 31,2012
0 people found
this helpful
Kelly produces regular and detailed property reports. She always responds quickly to any queries in a helpful and professional manner. I believe she is an great asset to Romans....
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May 31,2012
Minithumbup
By:
May 31,2012
2 people found
this helpful
My tennant and I have foung Kelly Saunders very helpful. She resolves issues and keeps us informed of developments....
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May 31,2012
Minithumbdown
By:
May 31,2012
2 people found
this helpful
I found Kelly to be very good at her job with a professional attitude and the ability to get things done....
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What agent could do to change your mind?
I found Romans as an organisation to be too commercial / contractural and inflexible and for that reason would not use them agian.
Was this helpful? Yes
May 25,2012
Minithumbup
By:
May 25,2012
0 people found
this helpful
Kelly is ALWAYS extremely helpful and prompt in response to any enquiry. She schedules work to be done and advises that this will be taking place. On our first 4 month site inspection, I pointed out a bathroom door that could not be accessed (a Jack and Jill type) via a bedroom because the carpet had been laid to block the door. It wasn\'t a major issue, but it would be \'nice\' to have the en-suite access... Kelly got straight on the phone to the carpet fitter. He was there that very afterno...
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May 11,2012
Minithumbup
By:
May 11,2012
0 people found
this helpful
Kelly was very efficient, knowledgeable and helpful at all times. She succeeded in finding a tenant for our property, and made the whole process as simple and easy as possible for us. Need I say more!...
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Was this helpful? Yes
May 09,2012
Minithumbup
By:
May 09,2012
0 people found
this helpful
Kelly Saunders is the Romans staff member managing our property. We feel well looked after as we have found Kelly to be professional & responsible in her conduct. We have recently moved into this property have the first few months have required a few issues to be resolved. Kelly has helped us throughout this time to resolve the said issues either through managing the communications with the landlords or thorugh otherwise arranging technical support to get those issues sorted. We thank her fo...
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Apr 19,2012
Minithumbup
By:
Apr 19,2012
0 people found
this helpful
Kelly Saunders was my Property Manager and dealt with every query or problem that I had extremely quickly and efficiently. The workmen that she directed to contact me were able to sort out any problem immediately. I also found that if Kelly was unavailable that other office colleagues were able to help and I was always phoned back and kept up to date....
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Was this helpful? Yes
Apr 18,2012
Minithumbup
By:
Apr 18,2012
0 people found
this helpful
Kelly is very helpful and efficient. No problems at all a good service is provided...
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Apr 17,2012
Minithumbup
By:
Apr 17,2012
0 people found
this helpful
I have had a very positive experience renting from Romans, solely due to the hard work, communication and pleasantness delivered by Lynn Masterman. I found Lynn extremely helpful, honest and hard working. You are very lucky to have her in your organisation and hope that you take this on board. Lynn has helped us with every enquiry and request and has made us feel that we were being taken care of as customers....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 22 2 2 0 1 0 1 0
Kelly-Ann Norton - upload your photo Kelly-Ann Norton
9 reviews

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Caty Johnston - upload your photo Caty Johnston
11 reviews

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Elizabeth Morgan - upload your photo Elizabeth Morgan
2 reviews

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Kelly Saunders - upload your photo Kelly Saunders
87 reviews

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Annette Dowling - upload your photo Annette Dowling
44 reviews

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Lucy Morrison - upload your photo Lucy Morrison
4 reviews

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Lisa Roe - upload your photo Lisa Roe
16 reviews

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Lynn Dunlop - upload your photo Lynn Dunlop
15 reviews

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Molly Hall - upload your photo Molly Hall
8 reviews

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Stephen Mount - upload your photo Stephen Mount
19 reviews

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Lynn Masterman - upload your photo Lynn Masterman
9 reviews

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Mark Smith - upload your photo Mark Smith
8 reviews

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Catherine Green - upload your photo Catherine Green
14 reviews

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Sylvia Reid - upload your photo Sylvia Reid
25 reviews

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Patryk Szczepaniec - upload your photo Patryk Szczepaniec
19 reviews

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Caty Johnson - upload your photo Caty Johnson
3 reviews

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Matt Whitney - upload your photo Matt Whitney
4 reviews

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Sumuda Herath - upload your photo Sumuda Herath
2 reviews

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Veronica  - upload your photo Veronica
1 reviews

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Daniel Salisbury - upload your photo Daniel Salisbury
1 reviews

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