Staines-upon-Thames, TW18
1.4/5, 9 reviews
11% recommended
0% lettings valuation accuracy
11% lettings fee satisfaction
No company information

Opening Hours
Address

Romans
4-8 Kingston Road
Staines-upon-Thames
Surrey
TW18 4LG
01784 464 346

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 11% £840 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 7 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Horrible unprofessional service...”

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Jul 09,2019
Minithumbdown
By: 'Roberto'
Jul 09,2019
2 people found
this helpful
You cannot trust them,. Unfortunately. I had a house let agreed. The house was in a very poor condition, so the Landlord agreed to refurbish it. I had to wait almost a month ans when i finally got the keys, no work whatsoever was done ...
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“Review mortgage deal...”

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Feb 14,2019
Minithumbup
By: 'Lailani'
Feb 14,2019
0 people found
this helpful
The above staff was kind and patient to look out the best deal that suits my needs. My mortgage interest was adjusted from 5% right down to 1.88%. He was helpful and gives a very honest advised. I am very happy with the service....
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“I tried to rent a flat from Romans, I liked ......”

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Dec 22,2017
Minithumbdown
By: 'Kim'
Dec 22,2017
15 people found
this helpful
I tried to rent a flat from Romans, I liked the flat and I put the offer in, than I found out estate agents Fees were £760.00 Where most estate agents fees range £200 - £250. I asked the agent how do you justify the price being 300% more ...
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Comment on agent fees
Terrible Stealing in brought day light
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“Would give zero stars if I could. Once you have ......”

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Oct 24,2017
Minithumbdown
By: 'John'
Oct 24,2017
6 people found
this helpful
Would give zero stars if I could. Once you have signed the contract they are not interested. Made me get contents insurance on a unfurnished property, then did not fix a broken kitchen window(broken by previous tenant) thereby voiding the insurance ,should we be ...
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Comment on agent fees
Expensive
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“Worst experience in my life.... 1star is even too good ......”

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Mar 20,2017
Minithumbdown
By: 'Vugar'
Mar 20,2017
6 people found
this helpful
Worst experience in my life.... 1star is even too good for them! Please try to avoid romans staines! I rented a propert for nerly 1.5 years. Problems started when I asked to repair the dishwasher which was not working from day 1. Property manager Amena will ignore ...
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Comment on agent fees
too high! You pay premieum fee to be treated like premium crap!
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“If there was an option to give 0 stars I would. ......”

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Mar 11,2017
Minithumbdown
By: 'Lucy'
Mar 11,2017
8 people found
this helpful
If there was an option to give 0 stars I would. I have never dealt with such an incompetent estate agent. They charge a fortune for an appalling service. Sarah gave incorrect information the entire way through the veiwing process which resulted in us moving into ...
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Comment on agent fees
Terrible. Every expensive and over charge for everything!
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“It's a shame I had to enter 1 star because I ......”

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Mar 07,2017
Minithumbdown
By: 'Louise'
Mar 07,2017
9 people found
this helpful
It's a shame I had to enter 1 star because I don't feel they even deserve that. Will never and would never advise anyone to deal with Romans. I've not met one person who hasn't said the same. Absolutely appalling service!...
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“WORST ESTATE AGENT EVER!!!Worst estate agent ever!!!Rude, fob ......”

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Nov 18,2016
Minithumbdown
By: 'Natasha'
Nov 18,2016
8 people found
this helpful
WORST ESTATE AGENT EVER!!! Worst estate agent ever!!! Rude, fob you off, given wrong information by sarah, dont get called back when they say they will the most recent by amena, I had to chase my contract renwals, I had to chase my end of ...
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“Except for the first call, there was nothing good about ......”

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Oct 12,2015
Minithumbdown
By: 'Javis'
Oct 12,2015
6 people found
this helpful
Except for the first call, there was nothing good about this estate agent who even has no idea what documents we need at all. Because of his confused mind, it took 2 weeks to be sending assorted different things forth and back, all to start the ...
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What agent could do to change your mind?
Be responsible and truthful. If he had known everything and told us at one time, things could have gone very differently. And don't ignore anymore.
Attached Filesnbsp;
Comment on agent fees
He had exaggerated it and forced us to pay over a year's rental in advance.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans, Staines-upon-Thames TW18 4LG


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