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No description available.
Romans

122 London Road Camberley
Surrey
GU15 3TJ

01276 601 610

Jun 23,2015
Minithumbup
By:
Jun 23,2015
1 people found
this helpful
John has been most helpful throughout our time renting through Romans. From organising viewings, talking through issues with the property, and then arranging to vacate the property, Jon has been a professional at all times. One thing that really stands out is the speed in which Jon gets things done. I would ask a question and within an hour he would have found me an answer. Although we are no longer going to be renting through Romans, I really do recommend them to other prospective tenants....
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Was this helpful? Yes
Jun 17,2015
Minithumbdown
By:
Jun 17,2015
3 people found
this helpful
The problems started with Romans when I needed to evict my tenant. First they issued the wrong section 21. This only came to light when I tried to start court proceedings and was notified by Landlords Advice UK. I therefore got LA UK to issue the correct section 21 and a section 8 - this put me back 3 months. We asked for compensation for the 3 months along with the cost of a new section 21, which we received. It was a good job that LA UK issued the section 8 as well or else we wouldn't hav...
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What agent could do to change your mind?
Romans never kept us up to date with market rents and hence we continued to charge our tenant below the market value for years. We were paying 12% but we did not receive value for money.
Comment on agent fees
Romans never kept us up to date with market rents and hence we continued to charge our tenant below the market value for years. We were paying 12% but we did not receive value for money.
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Nov 08,2011
Minithumbup
By:
Nov 08,2011
0 people found
this helpful
i found romans extremely helpful. it was my first time renting and they helped me every step of the way. there was then an issue with my landlord which resulted in me needing to move out of the property after 2 months and they helped me arrange everything with the landlord and getting me another place. all in all they were very friendly and very helpful to me. would use them again in a heartbeat....
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Nov 07,2011
Minithumbup
By:
Nov 07,2011
0 people found
this helpful
The agent was helpful and personable, straight to the point and honest which helped us in our expectations. An open house and a number of viewings were arrange. We were given plenty of notice and it was all very convenient. The property sold very quickly and there was very little fuss. We would have also bought through Roman's but feel they weren't quite as good at letting us know of available properties or actually trying to sell to us. Perhaps this is due to search criteria not being detail...
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Nov 01,2011
Minithumbup
By:
Nov 01,2011
0 people found
this helpful
Very professional team with regular updates from Kelly, Jonathan and more recently Matthew....
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Oct 29,2011
Minithumbup
By:
Oct 29,2011
0 people found
this helpful
All staff provided an excellent clear and friendly service. Always happy and available to help with my needs and questions....
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Sep 15,2011
Minithumbup
By:
Sep 15,2011
0 people found
this helpful
When we first saw our property on right move we contacted Romans about a viewing and they were very helpful. They organised our time of viewing and were always on time to meet us at the property. When we decided to make an offer on the property we dealt with Tim Harris who was very helpful, answered all our questions and made us feel he was doing all he could to help us in the process. After our offer was accepted everything was then handed to Lisa Roe to complete the sale. Lisa was very helpful...
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Sep 09,2011
Minithumbup
By:
Sep 09,2011
0 people found
this helpful
My partner and I have been renting through Romans for 18 months now after selling our house through the same company due to work circumstances. They have acted professionally and treated us well as tenants. We have also met our landlady who is a very decent person so I suppose when you get all these things right you are bound to have a good relationship. Long may it continue....
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Sep 02,2011
Minithumbdown
By:
Sep 02,2011
0 people found
this helpful
Well where to start...Very poor communication, do not respect their customers, and liars! Within the first month of living in the flat i rented there were issues. When i viewed the property i was told all issues will be resolved ready for move in date...Well the place still had smells of smoke, and mould everywhere. My water pump was leaking since i moved in, took them 2-3months to repair so this meant i had verly little water pressure for all that time, and i also had a 9 week old baby at that...
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Was this helpful? Yes
By: Martin Hembra
Sep 05, 2011
View all comments (1)
Ò€œRegarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously Γ’β‚¬β€œ we are voluntarily a regulated property company Γ’β‚¬β€œ and I would invite you to contact me directly if your issues have not been resolved to discuss the issues. My details are Martin Hembra Romans Regional lettings Director 01344 404717....
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100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 4 1 1 0 1 0 0 0
Kelly-Ann Norton - upload your photo Kelly-Ann Norton
9 reviews

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Caty Johnston - upload your photo Caty Johnston
11 reviews

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Elizabeth Morgan - upload your photo Elizabeth Morgan
2 reviews

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Annette Dowling - upload your photo Annette Dowling
44 reviews

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Lucy Morrison - upload your photo Lucy Morrison
4 reviews

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Lisa Roe - upload your photo Lisa Roe
16 reviews

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Lynn Dunlop - upload your photo Lynn Dunlop
15 reviews

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Molly Hall - upload your photo Molly Hall
8 reviews

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Stephen Mount - upload your photo Stephen Mount
19 reviews

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Lynn Masterman - upload your photo Lynn Masterman
9 reviews

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Mark Smith - upload your photo Mark Smith
8 reviews

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Catherine Green - upload your photo Catherine Green
14 reviews

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Sylvia Reid - upload your photo Sylvia Reid
25 reviews

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Patryk Szczepaniec - upload your photo Patryk Szczepaniec
19 reviews

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Caty Johnson - upload your photo Caty Johnson
3 reviews

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Sumuda Herath - upload your photo Sumuda Herath
2 reviews

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Jonathan  - upload your photo Jonathan
1 reviews

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Jon Jackson-Bass - upload your photo Jon Jackson-Bass
2 reviews

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