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No description available.
Romans

167 Victoria Road Aldershot
Hampshire
GU11 1JT

01252 353 390
Website not available

Properties for Sale
Properties to Rent

“ Worse staff ever... ”

May 11,2018
Minithumbdown
By: 'Craig'
May 11,2018
1 people found
this helpful
Worse staff ever in the aldershot branch ever kept me in loop what was happening about renting a house ad refused to give back holding fee when it didnt go tho..trisan and charlotte are rude and unhelpful.....
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Was this helpful? Yes
By: Charlotte
May 11, 2018
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Thank you for your feedback, if you wish to make a formal complaint please contact welisten@romans.co.uk. ...

“ Excellent... ”

Apr 05,2018
Minithumbup
By: 'Lucette'
Apr 05,2018
0 people found
this helpful
Romans aldershot is highly recommended. All staff are professional, polite and supportive. Everyone I met or spoken to on the phone have been brilliant and helped guide me through the process of moving. My property was put on the market at a realistic price and ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2016
Minithumbdown
By: 'Beatlenut'
Dec 06,2016
8 people found
this helpful
Absolutely awful estate agents. Wouldn't trust them further than I could throw them. Goodness knows why they have been given glowing reviews & 5 stars. My experience of this establishment is that they are VERY unprofessional and extremely dishonest. Beware any prospective client, do not use ...
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Was this helpful? Yes
By: Maaz
Apr 27, 2018
View all comments (1)
I fully agree with your comment. I found them very nice when they are trying to sell but awful after sale service and they will completely forget about you once you checked out and litterally you have to send you chasers to get your deposit back. ...
Jan 14,2015
Minithumbdown
By: 'NEVER EVER'
Jan 14,2015
6 people found
this helpful
I NEVER write reviews but the service from Romans in Aldershot was disgraceful. Upon meeting the agents (two turned up) they were full of charm, smiles and promised the earth - regular updates (every Friday) throughout the process, they expressively said they have a potential ...
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Comment on agent fees
1.5% for them to lie for weeks!
Was this helpful? Yes
By: Mark Wright
Feb 05, 2015
View all comments (1)
Thank you for taking the time to write a review regarding the Aldershot office. Comments from our customers whether positive or negative are extremely helpful and I would like an opportunity to speak to you direct; therefore, if you would like to make contact with me my details are below. I can be contacted via the Bracknell Office on 01344 404705. Kind Regards ...
Dec 19,2014
Minithumbdown
By: 'Sparky'
Dec 19,2014
7 people found
this helpful
Its all about the customer service - except at Romans it seems. I called regarding a property advertised to rent - ready to move in within 24hrs with 6 months rent in advance at the ready. Called the office to inquire about whether a cat would ...
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Was this helpful? Yes
Apr 08,2013
Minithumbup
Sean Cotter
By: 'Mark O\'Leary'
Apr 08,2013
0 people found
this helpful
The professionalism of Sean was excellent throughout, he was always ready to help me and gain information within a quick amount of time and was always very friendly and helpful. Sean and the team at Romans made the whole process a lot easier and were ...
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Was this helpful? Yes
Jan 31,2013
Minithumbup
Sandy Harris Harris
By: 'Kelly'
Jan 31,2013
0 people found
this helpful
This is my first working with Romans. My flat needed a few repairs and I had quite a few questions and concerns on renting my property. I had been introduced to Kelly, and she has been excellent in handling the transition between the tenants moving ...
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Was this helpful? Yes
Jan 12,2013
Minithumbup
By: 'cmacey4'
Jan 12,2013
0 people found
this helpful
please with the help from the agents that were involved in the move. appreciated the phone call asking how the move went. customer service was good....
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Was this helpful? Yes
Dec 12,2012
Minithumbup
Jon Jackson-Basslast name
By: 'Clair B'
Dec 12,2012
0 people found
this helpful
I was badly let down by another estate agency and was desperate to sell. Jon provided helpful advice on the Onbudsman code of conduct which was instrumental in getting out of an onerous contract with the other agency. Within 2 weeks I had viewings and the 3...
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Was this helpful? Yes
Dec 12,2012
Minithumbup
Sharon Tubb
By: 'joanandcolin'
Dec 12,2012
0 people found
this helpful
Sharon Tubb has been our letting agent for our house for the past 10 years. We have not had a moment of concern over the house during that time. She has been exceptional, expecially during a dispute with the neighbour (which truned out to be the ...
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Was this helpful? Yes
Dec 11,2012
Minithumbup
Sharon Tubb
By: 'Absenteelandlady'
Dec 11,2012
0 people found
this helpful
Sharon Tubb has looked after my rental property for ten years. During that time she has dealt with any problems arising in my property with supreme efficiency. I know I can confidently leave Sharon to select new tenants, when the occasion arises, and to keep ...
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Was this helpful? Yes
Nov 23,2012
Minithumbup
Sandy Harris Harris
By: 'Richard Heasman'
Nov 23,2012
0 people found
this helpful
Hello , I rented my house with Romans 6 months ago , I only had a week to deal with it as I was due back overseas , Roman got the property let within 2 days , Since then Sandra Harris has carried out a fantastic job managing the property in ...
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Was this helpful? Yes
Nov 22,2012
Minithumbup
Scott Caudwell
Sean Cotter
By: 'no'
Nov 22,2012
0 people found
this helpful
Excellent, courteous, prompt service which far excelled other estate agents within the local area. Romans had meticulous attention to detail which meant the photos used showed off my property to its best advantage. As the sale progressed, Romans picked up and dealt with any issues ...
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Was this helpful? Yes
Oct 31,2012
Minithumbup
By: 'MissS'
Oct 31,2012
0 people found
this helpful
I found the staff at the Aldershot office very helpful and friendly. They were professional at all times and extremely welcoming. If I move house in the future, I will not hesitate to use the Aldershot Romans Office again....
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Was this helpful? Yes
Oct 23,2012
Minithumbup
Jon Grace
By: 'Helen'
Oct 23,2012
0 people found
this helpful
I bought a lovely property through Romans in Aldershot. Jon Grace looked after me from start to finish. I felt he really took on board my requirements and found me the perfect home. He was always very prompt at dealing with any enquiries and all ...
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Was this helpful? Yes
Oct 11,2012
Minithumbup
John Grace
By: 'Rebecca George'
Oct 11,2012
0 people found
this helpful
I was very pleased with the service that I recieved from Romas estate agents and with John Grace in particular. I found John to be very professional both on the phone and whilst viewing properties. I found that John understood what I was and was ...
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Was this helpful? Yes
Sep 07,2012
Minithumbdown
Sandy Harris Harris
By: 'Tiffany Taylor'
Sep 07,2012
2 people found
this helpful
I cannot say I have been pleased with all of our dealings with Romans, and had rather a large scare regarding the deposit on check out. But Sandra Harris took over the case, and was quick, efficient, and most of all sensible when dealing with ...
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What agent could do to change your mind?
See above.
Attached Files
Was this helpful? Yes
Aug 31,2012
Minithumbup
By: 'Becky Clifton'
Aug 31,2012
0 people found
this helpful
We found Romans to be excellent...very professional and always kept us updated, and they got us a great price beyond expectations within only 2 weeks of putting our house on the market! The people we have dealt with in the branch and over the Phone ...
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Was this helpful? Yes
Aug 30,2012
Minithumbup
By: 'LB'
Aug 30,2012
0 people found
this helpful
They listened continously to want we wanted and carried it out where applicable. They went above and beyond to the extent of coming to let us in our house after we locked ourselves out. They offered us advice and support throughout....
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Was this helpful? Yes
Aug 28,2012
Minithumbup
Scott Caudwell
By: 'Happy Sale'
Aug 28,2012
0 people found
this helpful
From the moment Scott came out to see us the service Romans provided was excellent. The valuation of the property was realistic and helped us achieve a fairly quick sale at a price we were happy with. Throughout the process we were kept up to ...
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Was this helpful? Yes
Aug 02,2012
Minithumbup
Sean Cotter
By: 'eilong22'
Aug 02,2012
0 people found
this helpful
I just have to say how impressed we were with the service we received from Sean Cotter. He was extremely likeable from the outset, professional yet not pushy and was understanding with regards to our situation. He is still looking for suitabl properties for us. ...
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Was this helpful? Yes
Jul 27,2012
Minithumbup
Sean Cotter
By: 'Chris B'
Jul 27,2012
0 people found
this helpful
Having not purchase a house for 20 years i was quite anxious about dealing with an estate agent given their somewhat shady reputation, however when viewing properties, i found Sean to be very calm and relaxed in his approach, he provided the facts about each property ...
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Was this helpful? Yes
Jul 23,2012
Minithumbup
Sean Cotter
By: 'Mrs Harman'
Jul 23,2012
0 people found
this helpful
All the staff at Aldershot Romans were particulary helpfull when we were looking to move to the area. Sean and Tom however were both absolutley brilliant. Both were extremly professional and polite and took time to understand what we were after. They were fantastic on ...
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Was this helpful? Yes
Jul 16,2012
Minithumbup
Dan Dugay
Jon Grace
By: 'Emma'
Jul 16,2012
0 people found
this helpful
First impressions and meeting with Jon I would say were good and in the lead up too the property being put on the market was good!!, but from there all the support came from Dan in the office, he was very helpful, understanding and his ...
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Was this helpful? Yes
Jul 09,2012
Minithumbup
Dan Dugay
By: 'Gill Payne'
Jul 09,2012
0 people found
this helpful
I initially found the property for rent on Rightmove and when I see the agent was Romans I was very septical about calling for a viewing as I had heard from friends of mine who had used Romans in the past, had not had a ...
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Was this helpful? Yes
Jul 07,2012
Minithumbup
Sandy Harris Harris
By: 'Michael King'
Jul 07,2012
0 people found
this helpful
From the moment Sandra Harris took over from our previous Property Manager(who herself was excellent) she has been very professional and always contactable no matter what time of day. Any problems we have had have been dealt with immediately and the personal she has ...
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Was this helpful? Yes
Jun 26,2012
Minithumbup
Scott Caudwell
Mike Wilson
By: 'CH'
Jun 26,2012
0 people found
this helpful
The team were very proactive with arranging viewings even prior to the house going on the market. This resulted in approximately 13 viewings within about a 10 day span and the house being sold. Along the way we\'ve had a few hiccups with the original buyer ...
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Was this helpful? Yes
Jun 16,2012
Minithumbup
Mike Wilson
Jon Jackson-Basslast name
By: 'Natalie'
Jun 16,2012
0 people found
this helpful
We are recent converts to Romans following their assistance with both the letting of our existing property along with the purchase of what knew was to be our 'dream home'. No property owner needs reminding just how stressfull both the letting or the sale of ...
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Was this helpful? Yes
Jun 14,2012
Minithumbup
Richard Baugh
By: 'JD'
Jun 14,2012
0 people found
this helpful
Mr. Richard Baugh is a very competent and professional individual. He keeps us informed regarding our property, regularly sends us updates and reports and consults us, should there be any requests from the tenants or repairs that need to be done. He communicates in a ...
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Was this helpful? Yes
Jun 11,2012
Minithumbup
By: 'Paul'
Jun 11,2012
0 people found
this helpful
I have recently letted a property from Romans Lettings at their Aldershot office overall I found their service was very good and they were very helpful with any inquiries I had and managed to get back to with an answer on that day or at ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 25% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £265,000
  • Max: £265,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 15 4 25 1 15 1 4 2
Kelly-Ann Norton - upload your photo Kelly-Ann Norton
8 reviews

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Mike Wilson - upload your photo Mike Wilson
7 reviews

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Michael Wilson - upload your photo Michael Wilson
2 reviews

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Dan Dugay - upload your photo Dan Dugay
6 reviews

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Caty Johnston - upload your photo Caty Johnston
10 reviews

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Elizabeth Morgan - upload your photo Elizabeth Morgan
3 reviews

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Annette Dowling - upload your photo Annette Dowling
45 reviews

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Lucy Morrison - upload your photo Lucy Morrison
4 reviews

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Lisa Roe - upload your photo Lisa Roe
16 reviews

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Lynn Dunlop - upload your photo Lynn Dunlop
15 reviews

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Molly Hall - upload your photo Molly Hall
8 reviews

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Jon Jackson-Basslast name - upload your photo Jon Jackson-Basslast name
5 reviews

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Stephen Mount - upload your photo Stephen Mount
19 reviews

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Lynn Masterman - upload your photo Lynn Masterman
9 reviews

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Mark Smith - upload your photo Mark Smith
10 reviews

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Catherine Green - upload your photo Catherine Green
14 reviews

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Scott Caudwell - upload your photo Scott Caudwell
7 reviews

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Sylvia Reid - upload your photo Sylvia Reid
26 reviews

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Patryk Szczepaniec - upload your photo Patryk Szczepaniec
19 reviews

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Jon Grace - upload your photo Jon Grace
2 reviews

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Caty Johnson - upload your photo Caty Johnson
3 reviews

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John Grace - upload your photo John Grace
1 reviews

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Sandy Harris Harris - upload your photo Sandy Harris Harris
5 reviews

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Sumuda Herath - upload your photo Sumuda Herath
2 reviews

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Richard Baugh - upload your photo Richard Baugh
2 reviews

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Alison  - upload your photo Alison
1 reviews

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AAron Creswell - upload your photo AAron Creswell
2 reviews

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Harriet Arliss - upload your photo Harriet Arliss
0 reviews

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