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    Julia Riley
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    David Powell
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Robinson Michael & Jackson

146 High Street Welling, Dartford
Greater London
DA16 1TN

020 8303 5213

Oct 06,2016
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Oct 06,2016
0 people found
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I completely regret not looking at these reviews before embarking on a career path with this company. The overall experience was absolutely disgusting, my first 3 weeks in to the company were solely sitting and reading contracts with no guidance or training. They weren't kidding when in house training was suggested... Went on exactly 5 Valuations within 4 months and wasn't allowed to go on anymore. Since the first months end I was booking/listing my own applicants with zero supervis...
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Comment on agent fees
Not worth the price quoted
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Apr 12,2016
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Apr 12,2016
2 people found
this helpful
The worst expierience ever ! We made an offer and it was accepted but during the weekend they let someone else to buy it. It looks that they didn't want to sell the house to us because we choose different agent to sell our current property. They even hung up the phone !!! They are liars and they use bullying tricks to make you Pay a higher price. I wouldn't recommend this agent to anyone We are planing to contact the vendor to check if they informed him about our offer. I don't believe them. R...
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Dec 27,2013
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Dec 27,2013
3 people found
this helpful
For me service is the most important offering from an estate agent. Prices vary we know but in this stressful time what one really needs is assistance. It would appear Robinson Jackson Welling provide excellent assistance if your selling through them, however, if you are buying through them one feels very much secondary. A lack of communication, failure to return calls, the feeling that only their sellers are relevant, which correct me if I\'m wrong, the who process also needs a buyer? The only ...
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What agent could do to change your mind?
Be of a service to both the Vendor and the buyer not just the party they were receiving payment from.
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Sep 17,2012
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Sep 17,2012
4 people found
this helpful
Locks were changed by their contractors who didn\'t pass on a spare key as a management set. No procedure for them to monitor this so were unaware they didn\'t have a full set of keys. The staff were incompetent and rude. The only thing they seemed to be good at was avoiding taking responsibility for their failings. I visited their office after calling them resulted in no action. I asked direct questions of Julia which she made out to be rude as she had no answer for her inaction other than...
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What agent could do to change your mind?
They could have done their job with less incompetence, more willingness to sort out the issue and a more helpful approach. Julia Riley in particular was awful. When I entered their office, instead of a warm welcome and a cheery disposition she adopted the pose of a rabbit in headlights. She appeared caught out by a customer actually asking her what she had done, other than sit at her desk and make ineffective phone calls.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



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Julia Riley - upload your photo Julia Riley
1 reviews

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David Powell - upload your photo David Powell
1 reviews

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