• Ben Harrington
    Ben Harrington
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    Sue Cooper
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    Ben Harvington
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Robinson Jackson Partnership

146 Welling High Street Welling, Dartford
Kent
DA16 1TJ

020 8303 5213
Dec 07,2016
Minithumbup
By:
Dec 07,2016
1 people found
this helpful
Having exchanged this morning, I can say I have had a very positive experience with the Welling branch of Robinson Jackson. From the outset they were very business-like, in that they were focussed completely in getting my house sold. I have had experiences in the past of estate agents just waiting around for things to happen, whereas Robinson Jackson are proactive in making things happen. All the staff I dealt with (my main contact being James) behaved at all times professionally, and with ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 04,2016
Minithumbdown
By:
Jul 04,2016
3 people found
this helpful
I sold with Robinson Jackson end of last year. It was the most stressful experience ever. The valuation and marketing was great but once the file went to their so called 'progression' unit it all went down hill. I was treated like I was a inconveniencing them, I had phones hung up on me and spoken to rudely. I found then obstructive and reluctant to chase things up. I was told false information that consequently made me look like I was lying further up the chain. I brought all concerns to the m...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
Ben Harrington
Sue Cooper
By:
Sep 08,2015
0 people found
this helpful
The service I received 15 years ago when I sold my property via Robinson Bellegrove & Jackson was excellent, therefore, when I looked at purchasing another property in June this year I contacted them again. The customer care and service I received this time around was second to none and it only took a total of 10 and a half weeks to complete the entire process! Thank you to Ben for his professionalism and thanks also to Sue for being "on the case", not to mention her calm, cou...
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Comment on agent fees
The fees for the purchase of my property were very reasonable and the service was excellent. The transaction overall was very smooth. Thank you, Carmel
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Aug 06,2015
Minithumbup
Ben Harrington
Sue Cooper
By:
Aug 06,2015
0 people found
this helpful
I have not hesitation in recommending Robinson Jackson. From start to finish throughout the sale of my property, I have received an excellent service and the team are very thorough. In particular, Ben and Sue worked hard to ensure the whole process was smooth and efficient. I always had my calls and emails returned promptly and as a first time seller of a property, they made sure that the transactions on either side of the sale where followed up swiftly. I will definitely use Robinson Jackson wh...
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Jul 14,2015
Minithumbup
Ben Harrington
By:
Jul 14,2015
1 people found
this helpful
My brother and I were very impressed by Ben & his team from start to finish. They were clear and concise, courteous and we knew we could trust them straight away. Throughout the transaction they kept us up to date with any developments and were always on hand to answer queries. I will thoroughly recommend them to any of my friends who might consider selling their property....
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Nov 20,2014
Minithumbup
Ben Harrington
Sue Cooper
By:
Nov 20,2014
0 people found
this helpful
Ben Harrington was very professional from the outset in arranging the initial valuation of our property to then marketing this and booking in a phenomenal number of appointments on our open day to ensure a quick sale for the best price. Sue Cooper then really worked hard to push the sale forward following our acceptance of an offer on the property and was very responsive to all our emails, making Robinson Jackson by far the strongest link in our chain....
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Was this helpful? Yes
Jun 07,2014
Minithumbup
Ben Harrington
Sue Cooper
By:
Jun 07,2014
1 people found
this helpful
Not having moved for 40 years I didn't know what to expect. I am more than happy to endorse the Welling Team for the way they handled the sale of my house. They listened to my concerns and arranged 7 viewings and 2 offers within a week. They have been pleasant, knowledgeable and professional at all times. I have just exchanged contracts for sale. Thank you....
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Nov 07,2012
Minithumbdown
By:
Nov 07,2012
2 people found
this helpful
I had someone from Robinsons come round a few weeks ago to carry out a rental valuation. I was very disappointed with the service on offer. Out of four agents I had round they delivered the poorest "pitch". The lady was in and out in about 13 minutes! The other agents were arout 40 minutes. She wizzed round, told me the fees and left. She failed to tell me of landlords legal requirements and obligations and told me to "have a look through the terms". Although rather pleasant ...
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Mar 01,2012
Minithumbdown
By:
Mar 01,2012
6 people found
this helpful
I have a reasonable sized property portfolio and have used many different agents over the years to manage my properties. Robinson Jackson Lettings in Welling have provided the worst service I have received over the last 10 years. Every time I call the person I previously dealt with is busy so I have to explain everything time and time again. There's Julia, Ruby, Jane, Lorraine..........the list goes on. I have to make these continuous calls because they never see any maintenance issues through t...
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What agent could do to change your mind?
Have specific people to deal with specific issues and see it through to the end. Try to actually earn their money.
Attached Files
Was this helpful? Yes
By: tabs
Apr 20, 2012
View all comments (2)
I have given the managment of my properties to robinsons for the past several years. i have always found them to be helpful and supportive. I have rented properties for many years with various companies and have found during that time that things are not always plain sailing regardless of who manages your properties. there are always things that are beoynd the control of the management however ....I do not recieve calls at midnight.....the company will always use registered contractors to ens ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £185,000
  • Max: £344,999

Letting No data



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0 1 0 0 5 1 1 0 0 1
Ben Harrington Ben Harrington
Branch Manager
5 reviews

About Ben I have been an estate agent the whole of my working life, and have spent over a decade with Robinson Jackson. For the last two years I have be heading up the fantastic team at the Welling branch. From View full profile
Sue Cooper - upload your photo Sue Cooper
4 reviews

About Sue No description set View full profile
Ben Harvington - upload your photo Ben Harvington
0 reviews

About Ben No description set View full profile

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Awards won by Robinson Jackson Partnership, Dartford DA16 1TJ

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