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Robertson Smith & Kempson

98 High Street Acton, London
Greater London
W3 6QX

Website not available

Properties for Sale
Properties to Rent

Dec 03,2017
Minithumbup
By: 'Renata Robalinho'
Dec 03,2017
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this helpful
Mrika was always helpful and has been always available to resolve any arising issues. We are very happy with the service we've been receiving from the agency, particularly from Mrika. Thank you for everything....
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By: Asma
Feb 14, 2018
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Dear Renata, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Customer Relations Manager ...
Nov 22,2017
Minithumbup
By: 'Abdullah'
Nov 22,2017
0 people found
this helpful
Priyesh is very helpful, I highly recomend to dral with him in regards of searching of rent properties. He is really professional and guide me and my colleques to the best properities and try to help and advice everybody. He is one of the best ...
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Comment on agent fees
They are fine and resonable.
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By: Asma
Feb 14, 2018
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Dear Abdullah, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Customer Relations Manager ...
Oct 30,2017
Minithumbup
By: 'Alie kobra'
Oct 30,2017
0 people found
this helpful
Last month, we were looking for a one bedroom apartment with my boyfriend but we first struggled to find a nice flat with a reasonable price. We booked a visit with Comfort Osobu and everything changed! Not only we liked the flat, but Comfort has ...
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Comment on agent fees
In comparison with other agencies, fees are correct and given that the job has been well done, they deserve it!
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By: Asma
Nov 07, 2017
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Dear Alie, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Customer Relations Manager ...
Oct 24,2017
Minithumbup
By: 'Cláudio'
Oct 24,2017
0 people found
this helpful
Just wanted to thank Pryiesh for all his help in finding a new house and how prompt he was to help with everything since we signed contract to any other need we had. Not to forget a massive thanks to Mrika for her patience in ...
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By: Asma
Nov 07, 2017
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Dear ClÑudio, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Customer Relations Manager ...
Mar 17,2017
Minithumbup
By: 'Saoussen'
Mar 17,2017
0 people found
this helpful
Dear Robert, BEST AGENT !!! Thank you so much for your efficient and excellent work. You have been amazing , 1st flat viewed with you 1 week ago and now it is already mine ! I am extremely happy with your work and will definitely recommend you to everyone !! ...
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Comment on agent fees
Good
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By: Marilyn
Mar 23, 2017
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Dear Saoussen, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Customer Relations Manager ...
Aug 19,2016
Minithumbdown
By: 'Laura'
Aug 19,2016
0 people found
this helpful
Absolutely appalling service from these individuals from this estate agent. Having had an offer accepted at asking price, we in good faith progressed with our mortgage application, paying valuations fees as well as solicitor fees. They continued to let other potential buyers view the property ...
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By: Joe Catcheside
Aug 20, 2016
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This isn't the agent's fault. They are obliged to do what their client, the seller, wants; and they are obliged by law to put forward any offers. It's different in Scotland, where accepting an offer is a binding contract; but your problem here is not the agent, it's English law. I have no experience of this firm, but I do have 10 years in the industry. ...
Feb 16,2016
Minithumbup
By: 'Nicola'
Feb 16,2016
0 people found
this helpful
Altin was a fantastic agent: proactive, communicative and friendly. My partner and I are new to the UK and Altin was very understanding of our situation and explained all the UK procedures clearly. He ensured that the entire process was smooth from enquiry, viewing, applying ...
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Comment on agent fees
The fees were reasonable.
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Feb 02,2016
Minithumbup
By: 'Julio C Gernhard'
Feb 02,2016
0 people found
this helpful
Altin is a gem in the estate agent business. Why? Because he cares about the person he is providing his service. It was a total pleasure to deal with RSK, very smooth negotiation, and always keen to sort out our needs. I couldn't recommend Altin ...
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Feb 01,2016
Minithumbup
By: 'Victor'
Feb 01,2016
0 people found
this helpful
Priyesh was professional and polite from the outset. He listened to our needs and only showed us the relevant properties. Very easy to liaise with and prompt at providing answers that we needed....
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Comment on agent fees
Good
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Jan 29,2016
Minithumbup
By: 'Yuka'
Jan 29,2016
0 people found
this helpful
He is very kind and polite. He supports me to find a property. I appreciate his effort and work! I will definitely recommend him if my Japanese friends look for the property....
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Jan 29,2016
Minithumbup
By: 'Marie-Soleil'
Jan 29,2016
0 people found
this helpful
I have use the services of Robertson Smith & Kempson to find a flat for my family. Altin Ismaili was my main contact at the Acton office and he was a joy to work with. Not only he was professional but friendly and funny! He ...
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Jan 26,2016
Minithumbup
By: 'Robert Podgorny'
Jan 26,2016
0 people found
this helpful
We have been looked after by very friendly staff, and in particulsr by Robert Podgorny and Altin Ismaili. They provided an excallent and very profecional service....
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Comment on agent fees
OK
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By: Marilyn
Feb 17, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Jan 18,2016
Minithumbup
By: 'Thomas'
Jan 18,2016
0 people found
this helpful
This was my first experience of letting my flat, and these guys were fantastic. Robert, Priyesh and Altin were all professional, friendly and motivated to get my property let to the most suitable tenants and achieve the best possible rental value for me. Within days ...
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Comment on agent fees
Competitive fees.
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By: Marilyn
Jan 21, 2016
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Hello, I am the Customer Services Manager here at RSK Acton, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 24,2015
Minithumbup
By: 'Executive from USA'
Dec 24,2015
0 people found
this helpful
Priyesh was very professional and knowledgeable, depth understanding of rental market in W3 area, very helful through out the process!...
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Comment on agent fees
Everything was great.
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By: Marilyn
Jan 06, 2016
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 23,2015
Minithumbup
By: 'Catia Martins'
Dec 23,2015
0 people found
this helpful
The service was amazing!! There is Nothing else that I can say. Always helpfull and making sure we were up to date. Really good service!!...
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By: Marilyn
Jan 06, 2016
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Hello Catia, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 21,2015
Minithumbup
By: 'CZH'
Dec 21,2015
0 people found
this helpful
Amazing experience and follow up, negotiated on the rental and admin costs. Once agreed very detailed on ensuring we secured the property...
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By: Marilyn
Dec 21, 2015
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Hello, I am the Customer Services Manager here at Robertson, Smith & Kempson, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 16,2015
Minithumbup
By: 'Jason'
Dec 16,2015
0 people found
this helpful
I started by trying to relet my property with Foxtons who were an absolute shambles. Thankfully i found RSK who did a fantastic job of finding the right kind of tenants for me in a very short time. Priyesh in particular was great. No doubt ...
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By: Marilyn
Dec 17, 2015
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Hello, I am the Customer Services Manager here at Robertson, Smith & Kempson, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 12,2015
Minithumbup
By: 'Michael'
Dec 12,2015
0 people found
this helpful
I am currently a tenant and have been for the past 6 months at a property in West London sourced by the RSK estate agents in Acton; the renting process was made a lot easier by the friendly staff 'Altin...
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Comment on agent fees
Reasonable
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By: Marilyn
Dec 17, 2015
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Hello, I am the Customer Services Manager here at Robertson, Smith & Kempson, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 09,2015
Minithumbup
By: 'Jeremy'
Dec 09,2015
0 people found
this helpful
Very warm presentation of the home, present anytime we needed him (we asked him to visit a second time). Very good feedback....
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By: Marilyn
Dec 17, 2015
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Hello, I am the Customer Services Manager here at Robertson, Smith & Kempson, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 19,2015
Minithumbup
By: 'wessam'
Nov 19,2015
0 people found
this helpful
I had been looking for a 2bed ground garden flat for around two months , and only RSK found me the IDEAL property for me and my family , they dealt with my request professionally, excellent agent highly recommended,...
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Comment on agent fees
its normal in comparison to other agents.
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By: Marilyn
Nov 24, 2015
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Hello Wessam, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 18,2015
Minithumbup
By: 'Carlos'
Nov 18,2015
0 people found
this helpful
Altin was very professional helping us find the right property. We never rented a property in London before and He was very kind and patient explaining all the procedures and paperwork. Excellent service....
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By: Marilyn
Nov 18, 2015
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Hello, I am the Customer Services Manager here at Robertson Smith & Kempson, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 12,2015
Minithumbup
By: 'tomcarter'
Nov 12,2015
0 people found
this helpful
Altin was a very professional agent who promptly and effectively guided myself and my friends to an excellent property with a good landlord. The main good thing about this service was that he gave excellent service without being pushy or in any way overtly persuasive. ...
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By: Marilyn
Nov 12, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 09,2015
Minithumbup
By: 'Nour Hussein'
Nov 09,2015
0 people found
this helpful
Altin was absoloutely amazing. He was polite, persistent and very paitent with our busy schedules. He called and left messages very patiently and polietly for weeks, as we were looking with other agents, and finally he was the one who managed to get us the ...
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Comment on agent fees
Fees at RSK were lower then most others, and definitely faster and clearer process. We did not need to put any deposit like Orchards or other agenda ask, and the process is very quick, and trustworthy.
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By: Marilyn
Nov 11, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 06,2015
Minithumbup
By: 'Ben'
Nov 06,2015
0 people found
this helpful
Excellent service and support; I had my property listed for over 6 weeks with another agent who could not let it. With in 1 week of RSK bring instructed however they had managed to find me a tenant! Highly reccomend and will be using for the rest ...
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By: Marilyn
Nov 09, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 06,2015
Minithumbup
By: 'Bernard'
Nov 06,2015
0 people found
this helpful
I had a prompt service from Altin @ RSK. I left my details with them in the hopes of finding a new property. I had a very quick response from Altin, asking me if I would like to view a prospective property. The first flat I ...
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By: Marilyn
Nov 11, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 06,2015
Minithumbup
By: 'Ana'
Nov 06,2015
0 people found
this helpful
We have approached a few agencies when letting our property and quite liked the responsiveness of Priyesh and Robert, how quickly things started to get moving, whilst other agencies needed chasing. I was impressed by the photographs taken, they were done nicely and made me ...
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By: Marilyn
Nov 11, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 03,2015
Minithumbup
By: 'Stephanie'
Nov 03,2015
0 people found
this helpful
The team at RSK, Robert, Altin and Priyesh were from the beginning of my meetings, friendly, efficient and ready to help! Robert endeavoured his best to securing me a suitable tenant and to securing me the best rates! Sadly another Agent were first in locating ...
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Comment on agent fees
Comparing to all the the other Real Estate Agents I found them to be the most reasonable.
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By: Marilyn
Nov 03, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Oct 30,2015
Minithumbup
By: 'Suawa'
Oct 30,2015
0 people found
this helpful
Altin was a complete professional throughout the process of finding a tenant for my property. He was thorough in his communication with me, making sure I was always kept up to date on his activities. He was courteous and professional during every viewing. Robert, the ...
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By: Marilyn
Nov 03, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Oct 22,2015
Minithumbup
By: 'Robert and Priyesh'
Oct 22,2015
0 people found
this helpful
Both Robert the Manager and Priyesh from RSK's Acton office are very professional, courteous and delivered tenants for my property within a month. I would definitely use their services again in providing tenants for my properties....
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Comment on agent fees
Very reasonable
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By: Marilyn
Nov 03, 2015
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Hello, I am the Customer Services Manager here at RSK, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Nov 19,2014
Minithumbdown
By: 'Wayne'
Nov 19,2014
1 people found
this helpful
Incredibility inept. Where to start: never received a copy of the contract. Photographer wasn't arranged at the same time as the floor plan so two half-days off work for my partner. Photographs were very poor. I requested they perform the EPC but they didn't do ...
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By: Marilyn Plews
Dec 01, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our RSK Acton branch. If you could e-mail further details to me at customerservices@thamesview.co.uk, I would like to investigate this situation further for you as it is disappointing to hear when anyone has a bad experience with us. I look forward to hearing from you. Marilyn ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: Β£0



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