• claim your profile
    Catherine Stopford
  • claim your profile
    Annabel Siong
  • claim your profile
    Nicola French
  • Steven Johnston
    Steven Johnston
  • Nigel Day
    Nigel Day
  • Caroline Davidson
    Caroline Davidson
  • claim your profile
    Louise Tyson
  • Simon Waller
    Simon Waller
  • Erin Marshall
    Erin Marshall
  • Layla Walton
    Layla Walton
riverhomes specialises exclusively in the selling or letting of riverside property in London - professional and dedicated consultants with riverside offices covering the length of the Thames in London. From luxurious penthouses and sumptuous period homes to romantic houseboats - it's a lifestyle we sell not just property. Our South West London office covers property in Fulham SW6, Chelsea SW3 / SW10, Mortlake SW14, Barnes SW13, Putney SW15, Wandsworth SW18 and Battersea SW11.
riverhomes

1-3 Lower Richmond Road Putney, London
Greater London
SW15 1EJ

020 8789 9000

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
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Annabel was fantastic, nothing was too much trouble. Very pleasant, professional, practical and helpful with good attention to detail. She dealt with a flood and arranged all the remedial work; liaised with the management company and insurers and also found a good contractor. The work was done quickly and supervised by her. Annabel also liaised with the tenant and insurers to arrange temporary accommodation. So an excellent service, great value and a pleasure to work with....
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Comment on agent fees
Good value for the excellent service provided.
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Nov 28,2016
Minithumbup
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Nov 28,2016
Featured Review
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Caroline was really helpful in assisting me with my property purchase when I returned to London after living abroad. As I was short on time, she made sure that I viewed only properties that met all of my criteria. After finding the perfect property for me, she kept me up to date and was able to find answers to all of the solicitor's extra questions....
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Comment on agent fees
NA - I was the purchaser
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Oct 27,2016
Minithumbup
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Oct 27,2016
Featured Review
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Caroline arranged the viewings of my boat very effectively and pro-actively. The sale was a bit tricky but Caroline was extremely persistent and helpful at all stages. She kept all parties informed and got a price I was happy with. I would highly recommend her, Simon, Steve and all the team at riverhomes...
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Comment on agent fees
Fees are competitive and they worked hard for them!
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Oct 18,2016
Minithumbup
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Oct 18,2016
Featured Review
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Great communications, calm and reassuring under stessful conditions and, of course a brilliant sales person who achieved a 'record price' for our flat. Despit an awkward buyer Caroline came through, even including some last minute physical work on our behalf (along with the Branch manager Simon Waller). All together a great team. Thanks and well done. In marks out of five she deserves at least six!...
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Comment on agent fees
The most reasonable fees
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Sep 16,2016
Minithumbup
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Sep 16,2016
Featured Review
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Catherine has managed my property for many years now and I cannot recommend her highly enough. She knows what she is doing; she provides good advice; she is pro-active in her management and she has looked after my property as if it were one of her own. If you want somebody to manage your property, I again recommend Catherine highly....
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Sep 13,2016
Minithumbup
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Sep 13,2016
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I have rented several properties through riverhomes including the one I am in. Every time Riverhomes has been outstanding! Catherine manages the properties on a day to day basis and frankly I have never dealt with a more efficient person. She either gets the problem fixed immediately or keeps you informed. She makes the check in and check out process as easy as it can be. Caroline has showed me flats and dealings with her have been great. I was attempting to buy a flat through them and whilst i ...
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Comment on agent fees
They charge fees like any other agent but if the landlord decides to go for Riverhomes property management they are well worth it.
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Sep 02,2016
Minithumbup
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Sep 02,2016
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Kate ensures my life as a landlord is both easy and hassle free as possible She works extremely hard to ensure each tenancy runs smoothly and always tries to resolve any problems or queries with the tenants before bothering me with I understand it is always a team effort but Kate is one of the main reasons I have Riverhomes manage this property I cannot speak highly enough of this lady!!...
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Aug 27,2016
Minithumbup
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Aug 27,2016
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We have recently purchased our first boat. Thanks to Riverhomes and Caroline who directed us all the way to achieve a conclusion to the purchase that we were happy with. Caroline kept the whole transaction on track and kept us informed....
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Comment on agent fees
No experience we were buying
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Aug 26,2016
Minithumbup
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Aug 26,2016
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Caroline and Erin did a flawless job helping me to find a short-term rental for my houseboat - not an easy task! They were both charming, utterly committed and highly professional throughout. I cannot recommend their services enough! Ruth Ivo Powell...
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Comment on agent fees
I was very satisfied with the agent's fees for this service.
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Aug 15,2016
Minithumbup
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Aug 15,2016
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Layla was a joy to deal with from start to finish; She understood my requirements, didn't waste my time with anything else and was very quick to respond in providing viewings; When I eventually decided on a property she handled everything in a timely and professional manner, keeping me informed of progress at all times; Nothing was too much trouble. All I had to do was pick up the keys....
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Comment on agent fees
fees were very fair
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Jul 25,2016
Minithumbup
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Jul 25,2016
1 people found
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Catherine and Annabel are the best property managers I have ever come across. They are courteous, highly efficient and very experienced. I would not want to deal with anyone else....
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Comment on agent fees
good
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Jul 21,2016
Minithumbup
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Jul 21,2016
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In my six years of using River Homes as my estate agency to let and manage my houseboat, Kate has been the one person who has been with me through each previous tenancy (6) and the current one as well. If I need her for anything during a tenancy, I know without question that Kate will respond quickly and efficiently. However, her real talent occurs at the end of the tenancy. When landlords and tenants disagree about missing items and damages to the landlord's property, Kate knows very well that ...
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Comment on agent fees
Kate charges me nothing. I believe she is a salaried employee. At first, I thought the agency charged too much, but a houseboat friend assured me their rates are not too over the top. More importantly, they are the only agency in London that has a houseboat division. Most importantly, they are the only agency that has Kate.
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Jul 19,2016
Minithumbup
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Jul 19,2016
0 people found
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Steven and River Homes recently helped me to sell my boat in Chelsea Harbour. I found the process and communication from viewings through to sale completion extremely well managed, with a high level of professionalism and strong market knowledge. I would recommend them to anyone looking to either buy or sell a boat in London....
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Comment on agent fees
Acceptable for market
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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I have just bought a boat through Riverhomes. I have never bought a boat before and Caroline was fantastic at helping me through the process. She was very efficient, informative and always charming. When I come to sell my boat I will definitely use Riverhomes. And I am delighted with my boat!...
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Comment on agent fees
N/A
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Jul 07,2016
Minithumbup
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Jul 07,2016
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I viewed a boat with Caroline, who was very informative, friendly, and helpful throughout. Erin then took over to complete the paperwork, and between them I had a very smooth, quick and easy process. Within a week of viewing the boat, I had the keys and was living in the boat. I would 100% recommend the company, and in particular the Putney branch....
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Comment on agent fees
To be honest, I didn't look at the fee's, I just paid them and assumed they were fair.
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Jul 05,2016
Minithumbup
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Jul 05,2016
0 people found
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Thanks to Riverhomes Putney Branch especially to Caroline and Simon. They helped me with the sale of my flat. They are very responsible and always give feedbacks quickly. My sale had been a bit tricky one but they tired every possible way to get the best result for me. I am greatly impressed by their most professional and friendly service and will highly recommend them....
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Comment on agent fees
good
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Jul 04,2016
Minithumbup
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Jul 04,2016
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I received a wonderful and professional experience, thank you to Caroline and Louise for both facilitating this stressful process! I would definitely recommend river homes to a prospective buyer/tenant....
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Jun 29,2016
Minithumbup
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Jun 29,2016
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Fantastic, always on top of the situation and arranging and organising the steps so I did not have to do anything....
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Comment on agent fees
Perfectly reasonable
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May 03,2016
Minithumbup
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May 03,2016
0 people found
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We can't thank Caroline enough for all her hard work. We had a considerable amount of people viewing our property and she kept us informed all the way. Our property took a wee while to get sold but Caroline kept at it and always got people through the door. Wll done for a good job....
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Comment on agent fees
The agents fees were good as they bettered many in the market.
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Apr 30,2016
Minithumbup
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Apr 30,2016
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The Riverhomes team helped me to identify the right boat to buy in the most suitable location and then helped to make the process simple. They seem to have the best selection of boats in London....
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Apr 14,2016
Minithumbup
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Apr 14,2016
0 people found
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RiverHomes were great from start to finish. Any issues with our property were always sorted swiftly and with minimum ease. Would highly recommend....
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Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
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I can't thank Riverhones Putbey enough for the work they did to secure a sale on our Riverside apartment. After working with a larger estate agent for over 6 months and having 2 sales fall through, Riverhomes had 6 viewings and an offer in one week. They work incredibly hard to maintain communication with both parties and are not pushy sales people at all. I cannot recommend them more highly....
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Comment on agent fees
Their pricing is very competitive
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Mar 15,2016
Minithumbup
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Mar 15,2016
0 people found
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Grahame Hall is an exemplary estate agent. He truly went above and beyond his call of duty, which made the process of selling my luxury apartments from the other side of the world much easier. He secured a price far above my initial expectations and dealt with unforeseen delays on both sides on my behalf with absolute professionalism. I now consider him a friend in the field and will utilise his exceptional abilities on an ongoing basis....
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Comment on agent fees
Very reasonable for his high quality of service
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Feb 16,2016
Minithumbup
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Feb 16,2016
0 people found
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My wife and i purchased a flat in Putney for family use. River Homes acted for the vendor family. Caroline and Simon at River Homes acted honesty and professionally on behalf of their clients through the sale. Following exchanges of contracts they helped make the process through to our completion and occupation easy....
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Comment on agent fees
N/a
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Jan 15,2016
Minithumbup
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Jan 15,2016
0 people found
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We liked Simon and Caroline's obvious enthusiasm for the property and their positive and encouraging attitude. Caroline seemed to take a pro-active approach to marketing, which has obviously paid off. Also, they never seemed to forget who they were working for (i.e. us as vendors of the property). Altogether a refreshing change from the usual conveyor-belt estate agency model....
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Comment on agent fees
Flexible on negotiating fee.
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Nov 17,2015
Minithumbup
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Nov 17,2015
0 people found
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My main point of contact at Riverhomes was Caroline Davidson who was extremely helpful in different ways. She was happy to show me the apartment repeatedly and at short notice to help me make up my mind. She didn't try the big, pushy sell that I'd experienced from some other agents so we were able to have good, friendly and honest relations during the purchasing process. When I initially made my offer she recommended me to the vendor as a preferred buyer which was much appreciated and led to a s...
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Oct 30,2015
Minithumbup
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Oct 30,2015
0 people found
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Caroline was very responsive to my initial search enquiry by immediately advising me of the apartment just before it came to the market which fitted our criteria perfectly....
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Sep 23,2015
Minithumbup
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Sep 23,2015
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I am extremely sorry that it has taken me so long to get round to writing to you to give proper recognition to the extraordinary efforts you made on our behalf as we tried to sell our property. You and your team, but I would have to say particularly you, worked your socks off with both our potential purchasers as we battled for 4 months or so, through ever changing circumstances in our attempt to complete on a sale. You always maintained an air of optimism, you were always cheerful, polite and...
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Comment on agent fees
Riverhomes headline rate is in my view too high. However I was offered a substantial discount which brought the fee to an acceptable level.
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Jun 26,2015
Minithumbup
By:
Jun 26,2015
0 people found
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I'm very satisfied with the services of River Homes. Approachable, helpful and kind staff. I've have only great experience with them. I Will alway recommend them to others....
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Jun 17,2015
Minithumbup
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Jun 17,2015
0 people found
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Grahame Hall did a great job showing my Narrowboat and handling a lot of queries and successfully concluding the sale. He negotiated lots of issues as they arose from prospective buyers and always remained cheerful and positive. I felt we had a good working relationship throughout and I would recommend him and his firm....
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May 19,2015
Minithumbup
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May 19,2015
0 people found
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Riverhomes in Putney has helped me both to purchase my home as well as to manage a rental property. They are the best estate agents i ever dealt with. Very high quality, dedicated and personalised service. High integrity and with your best interests at heart. Absolutely recommended !...
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Mar 16,2015
Minithumbup
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Mar 16,2015
0 people found
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Grahame Hall made the difference between buying and failing. Grahame was patient and pushed the seller when things went rocky which they did many times and without Grahame, we don't think we would have pursued and bought this property due to the sellers complete lack of communication. Somehow Grahame managed to bring the seller back on board and after 9 months of correspondance with Grahame being in the middle, we have succeeded in buying the above property. If we could give Grahame 6 stars out ...
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Mar 07,2015
Minithumbup
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Mar 07,2015
0 people found
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River Homes was professional, thorough and extremely knowledgeable of the area and had a dedicated amount of potential buyers they brought through who were vetted prior to viewing. This led to a quick sale in a building where other agents cannot sell property at lower prices. The apartment is a an extremely high spec refurbishment and was priced higher than other apartments in the building due to the specs and Patrick and Graham understood the type of buyer who would appreciate this style of f...
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Comment on agent fees
Excellent pricing on fees.
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Mar 05,2015
Minithumbup
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Mar 05,2015
0 people found
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Grahame Hall has been the most helpful person I have ever met when dealing in selling a property . He responds quickly and as I have been away, has beem incredably helpful in all matters, which can be very tiresome when selling a property. I would highly recommend this agent as the starf are also very helpful and attentive . I would deffenataly score a 10....
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Comment on agent fees
I always think the fees are a lot ! And should be considered depending on the price asked for the property
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Mar 05,2015
Minithumbup
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Mar 05,2015
0 people found
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The agent show amazing attention and communication and held togther a much difficult sale and give me great reassurance throughout the exchange process...
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Areas covered
  • SW14
  • Putney
  • SW6
  • Barnes
  • SW10
  • Wandsworth
  • SW3
  • SW13
  • SW15
  • SW11
  • SW18
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £23,000
  • Max: £1,250,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 5 2 15 0 13 0 7 0
Catherine Stopford - upload your photo Catherine Stopford
7 reviews

About Catherine No description set View full profile
Annabel Siong Annabel Siong
Property Manager
16 reviews

About Annabel No description set View full profile
Nicola French Nicola French
Renewals Manager
1 reviews

About Nicola No description set View full profile
Steven Johnston Steven Johnston
Assitant Manager
2 reviews

About Steven No description set View full profile
Nigel Day Nigel Day
Director
3 reviews

About Nigel No description set View full profile
Caroline Davidson Caroline Davidson
Sales consultant
17 reviews

About Caroline No description set View full profile
Louise Tyson Louise Tyson
Office Manager
1 reviews

About Louise No description set View full profile
Simon Waller Simon Waller
Associate Director
5 reviews

About Simon No description set View full profile
Erin Marshall Erin Marshall
PA to the Directors
2 reviews

About Erin No description set View full profile
Layla Walton Layla Walton
Senior Consultant
1 reviews

About Layla No description set View full profile

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Fees

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Last updated at 10:04 AM 14/11/2016 by Erin

Complaints Procedure

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Last updated at 10:04 AM 14/11/2016 by Erin

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