The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 650 Reviews
97% Recommended
93% sales valuation accuracy
75% letting valuation accuracy
98% sales fee satisfaction
80% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 98% | £42,500 | £20,225,000 |
| Lettings | 75% | 80% | £750 | £750 |
Richard Kendall Estate Agent
66 Northgate, Wakefield, West Yorkshire
WF1 3AP
01924 291294











By : 'Sunil'
Services : Sales( As a Vendor )
Sold price : £196250
Would you recommend ? : Yes
Postcode : WF1
Amanda has looked after the sale after the offer was accepted and as always she was excellent and completely on the ball. Kept me updated and chased things up without me even having ti call. As a property developer i use estate agents often and I have always found the team at Richard Kendall... Read Full Review
By : Richard Kendall Estate Agent
7 Jun 2021Thank you for the 5 * review for...


By : 'Dave'
Services : Sales( As a Buyer )
Sold price : £190000
Would you recommend ? : Yes
Postcode : WF2
Many thanks to Amanda and the team for their friendly service and regular updates throughout. I would recommend Richard Kendall to... Read Full Review
By : Richard Kendall Estate Agent
4 Jun 2021Thanks so much for your...

By : 'William'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WF2
From the initial valuation to completion of the sale both Liz and the company at large have been fantastic. Nothing has been too much trouble. A really friendly and professional service, making selling a house with Richard Kendall a... Read Full Review
By : Richard Kendall Estate Agent
4 Jun 2021Thanks so much for your...

By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : WF7
All the team at the Pontefract branch, especially Sophie, have been excellent from start to finish. Sophie has kept us informed throughout and made what could've been a very stressful, drawn out move go alot... Read Full Review
By : Richard Kendall Estate Agent
2 Jun 2021Thanks so much for your...


By : 'Eddie'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : WF2
The customer service of Amanda and Joanne was excellent throughout the selling process. They kept us informed at all times of any potential snags and were always available to answer any questions we had. I would thoroughly recommend them to... Read Full Review
By : Richard Kendall Estate Agent
1 Jun 2021Thank you for the 5* review that you have left for Joanne and Amanda at our Wakefield...

By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : WF2
Elizabeth Cooke The service I received from Liz from start to finish was absolutely first class. Would not hesitate recommending Richard Kendal if you are looking to sell. Excellent... Read Full Review
By : Richard Kendall Estate Agent
29 May 2021Thank you for leaving the 5* review for...


By : 'Swanstons'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : WF2
We were well looked after by Amanda and Joanne throughout the sale of our home. I would not hesitate to recommend them. I could not fault them. Thank you... Read Full Review
By : Richard Kendall Estate Agent
26 May 2021Thanks so much for your...

By : 'Zoe'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : WF3
We received an excellent service throughout the sale process. Liz was amazing, she made sure we were updated at every stage of the process and supported us every step of the way! I wouldn’t hesitate to recommend Richard Kendall to everyone selling a... Read Full Review
By : Richard Kendall
24 May 2021Thank you for your 5* review of...

By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £141000
Would you recommend ? : Yes
Postcode : WF4
Having recently sold my home through Richard Kendall’s, the process from start to finish was effortless, hassle and stress free! Our dedicated property consultant Liz couldn’t do anymore for both myself and the buyers throughout the process. If something needed to be sorted... Read Full Review
By : Richard Kendall Estate Agent
19 May 2021Thanks so much for your...


By : 'Alison'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : WF2
Excellent service and communication from start to finish. Staff all very supportive and helpful, especially Liz Cooke and Jason... Read Full Review
By : Richard Kendall
18 May 2021Thank you for the 5 *...


By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : WF2
I have moved many times and have never had such excellent customer service as experienced by Kendalls from initial contact to sale and feedback. I am particularly indebted to Lucy and Alison who were calm, supportive and incredibly informative in what can always be a challenging time moving... Read Full Review
By : Richard Kendall Estate Agent
17 May 2021Thanks so much for your review, we are so happy you have been so pleased with the...


By : 'Sandra'
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : Yes
Postcode : WF4
I would like to thank Richard Kendall Estate Agents in marketing my late Mum's property, this was done with compassion. From the valuation to the point the completion date was excellent, The property was valued at a fair market value and achieved the price I expected for the property,... Read Full Review
By : Richard Kendall Estate Agent
14 May 2021Thanks so much for your...

By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £140000
Would you recommend ? : Yes
Postcode : WF4
Liz was LOVELY! We were first time buyers and faced a fair few hurdles throughout our process and Liz was always on hand to reassure and guide us through everything. Made it a pleasure, would use RK in future if we ever sold for... Read Full Review
By : Richard Kendall Estate Agent
14 May 2021Thanks so much for your...


By : 'B'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WF2
Amanda and Joanne have been amazing agents to work with. Both were instrumental in co-ordinating and helping to complete my house purchase; providing timely updates and guidance on the purchase. The service provided was very professional, efficient and... Read Full Review
By : Richard Kendall
13 May 2021Thank you for the 5*...


By : 'Anne'
Services : Sales( As a Buyer )
Sold price : £370000
Would you recommend ? : Yes
Postcode : WF4
From start to finish we felt we were important & every help was given, we had been in our house for nearly 40 years & were pensioners moving home. After so long in our current home, it was a very scary & worrying move but our two girls (Joanne & Amanda) were so... Read Full Review
By : Richard Kendall Estate Agent
1 May 2021Thanks so much for your...


By : 'Andrew'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WF1
We bought a property through Richard Kendall and their communication throughout was great and they were a big help when we needed to organise surveyors or additional visits to the property during the conveyancing... Read Full Review
By : Richard Kendall Estate Agent
30 Apr 2021Thanks so much for your...


By : 'Janet'
Services : Sales( As a Vendor )
Sold price : £215
Would you recommend ? : Yes
Postcode : WF4
Well what a team so helpful always prepared to go the extra mile to help ,explained everything in detail .my team Joanne and Amanda could not ask for any better . Thank you both for all your help .... Read Full Review
By : Richard Kendall Estate Agent
30 Apr 2021Thanks so much for your...
By : 'Sam'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WF2
Let me share my experience in dealing with Richard kendal and C* We cancelled over agreement with Richard kendall and received a phone call from Catherine and i was told we can't advertise over property with any other company and if we decide to sell over property we be liable to pay Richard ... Read Full Review
By : Richard Kendall Estate Agent
28 Apr 2021We are sorry you have found reason to complain regarding the service you have received from ourselves. We have held a number of conversations with you directly over the past few days and have sent...

By : 'Diane'
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : WF3
Friendly and efficient staff in Wakefield City Centre. Many thanks Amanda we got there in the end. Regards Diane... Read Full Review
By : Richard Kendall Estate Agent
26 Apr 2021Thanks so much for your...


By : 'Lotty'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : WF1
We bought a house via Richard Kendall, and the service received from Joanne and Amanda was amazing. Always there to answer any queries, and quick to respond to emails. They made the process easy and smooth. Highly... Read Full Review
By : Richard Kendall Estate Agent
23 Apr 2021Thanks so much for your...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.
The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.
Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP
When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.
Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.
After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.
As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 5/18/2022, 5:27:50 AM by allAgents