Pontefract, WF8
4.9/5, 185 reviews
95% recommended
89% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Our Pontefract office opened in 2014, just on the historical Cornmarket in Pontefract. We don’t just look after properties in the town centre, we travel to Castleford, Whitley and South Elmsall and Ackworth to name just a few. We have a sales and lettings department in our Pontefract office, together ... show more Our Pontefract office opened in 2014, just on the historical Cornmarket in Pontefract. We don’t just look after properties in the town centre, we travel to Castleford, Whitley and South Elmsall and Ackworth to name just a few. We have a sales and lettings department in our Pontefract office, together with mortgage advisors and our team of solicitors, all who are on hand to give advice whenever you need it.
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

Opening Hours
Address

Richard Kendall Estate Agent
15 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 798 844

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 100% £65,000 £1,900,000
Lettings 100% 99% £320 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 17 0 94 5 50 4 3 0
Areas covered
  • WF7
  • WF11
  • WF8
  • S72
  • S60
  • S72
  • S75
  • S63
  • WF9
  • DN14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS SAGEagent
Latest Properties
Images & Videos

“This is Estate Agency at its best. Sophie yo......”

Share on :
Jan 10,2022
Minithumbup
Sophie
By: 'Mrs'
Jan 10,2022
0 people found
this helpful
This is Estate Agency at its best. Sophie you have been fantastic, you have gone above and beyond with guidance, help, and we personally appreciate everything you have done for us. RKEA you should be very grateful for the staff in Pontefract Offices....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 10, 2022
View all comments (1)
Thank you for leaving this great review for Sophie and the team at Pontefract. ...

“Fast, detailed responses to my questions from......”

Share on :
Dec 20,2021
Minithumbup
Sophie
By: 'Trevor'
Dec 20,2021
0 people found
this helpful
Fast, detailed responses to my questions from Sophie made the buying process much easier. Many thanks to all the team at Richard Kendall, Pontefract....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 20, 2021
View all comments (1)
Thanks so much for your review. ...

“Friendly. Accommodating. Efficient and easy t......”

Share on :
Dec 17,2021
Minithumbup
Elizabeth
By: 'Jack'
Dec 17,2021
0 people found
this helpful
Friendly. Accommodating. Efficient and easy to contact and deal with. Thanks to Liz and the team at Richard Kendall in Pontefract!...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 21, 2021
View all comments (1)
Thanks so much for your review ...

“Sophie has been absolutely fantastic! Always ......”

Share on :
Dec 10,2021
Minithumbup
Sophie
By: 'Megan'
Dec 10,2021
0 people found
this helpful
Sophie has been absolutely fantastic! Always available whenever we needed her and really helped the whole process of selling the house! Can’t recommend her and this branch enough! Thank you!!...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 13, 2021
View all comments (7)
Thank you for taking the time to leave a review for Sophie. ...

“Sale of semi detached bungalow....”

Share on :
Aug 31,2021
Minithumbup
Lisa
By: 'Caroline'
Aug 31,2021
0 people found
this helpful
From first visit for evaluation, we were impressed and grateful. Roger was very professional, pragmatic and empathetic as we were selling property following a bereavement . Then throughout the process of photos, brochure , marketing and support with safe viewings of the property, we knew we could ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 31, 2021
View all comments (1)
Thanks so much for your review. ...

“Fantastic service throughout from Sophie. Not......”

Share on :
Aug 27,2021
Minithumbup
Sophie
By: 'Michaela benstead'
Aug 27,2021
0 people found
this helpful
Fantastic service throughout from Sophie. Nothing was any trouble and always kept us in the loop when needed. Would definitely recommend thank you so much!!...
read full review
Was this helpful? Yes

“I highly recommend this branch. The service ......”

Share on :
Aug 25,2021
Minithumbup
Sophie
Lisa
By: 'Craig'
Aug 25,2021
0 people found
this helpful
I highly recommend this branch. The service is excellent. In particular I would like to thank Sophie Crossley who managed an extremely drawn out and difficult sale process with tenacity and professionalism throughout whilst managing to always keep everything moving forwards, even when dealing with ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 25, 2021
View all comments (1)
Thanks so much for your review. ...

“Lisa was absolutely brilliant the whole way t......”

Share on :
Aug 24,2021
Minithumbup
Lisa
Sophie
By: 'Mike'
Aug 24,2021
0 people found
this helpful
Lisa was absolutely brilliant the whole way through - she went above and beyond. I can't recommend highly enough 😁...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 24, 2021
View all comments (1)
Thanks so much for your review. ...

“The service we received from Sophie Crossley ......”

Share on :
Aug 23,2021
Minithumbup
Sophie
By: 'Tim Foster'
Aug 23,2021
0 people found
this helpful
The service we received from Sophie Crossley was above and beyond anything we have experienced, nothing was too much trouble and she really cared and understood how important this was to us , it felt like it mattered as much to her as it did to ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 23, 2021
View all comments (4)
Thank you for leaving a 5* review for Sophie ...

“Thanks Sophie...”

Share on :
Aug 15,2021
Minithumbup
Sophie
By: 'Kayleigh and Lee'
Aug 15,2021
0 people found
this helpful
I literally cannot thank Sophie enough for everything she has done for us from start to finish she has been so personable and so helpful. Sophie not only has been extremely professional throughout the process but she has also been a friendly voice at the ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 16, 2021
View all comments (1)
Thanks so much for your review. ...

“Recently bought a property through Richard ke......”

Share on :
Jul 29,2021
Minithumbdown
Lisa
By: 'Hailey'
Jul 29,2021
0 people found
this helpful
Recently bought a property through Richard kendall pontefract. Lisa wood was exceptional, providing thorough communication and support throughout the process....
read full review
Was this helpful? Yes

“I would recommend Richard Kendall estate agen......”

Share on :
Jul 28,2021
Minithumbup
Lisa
By: 'Karen'
Jul 28,2021
0 people found
this helpful
I would recommend Richard Kendall estate agents without hesitation. We recently sold our home, they made this process so much more less stressful a process. They were always available and went up and beyond. I would personally like to thank Lisa in the Pontefract branch ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jul 29, 2021
View all comments (1)
Thanks so much for your review. ...

“Lisa and her team were excellent throughout t......”

Share on :
Jul 05,2021
Minithumbup
Lisa
By: 'Mike'
Jul 05,2021
0 people found
this helpful
Lisa and her team were excellent throughout the sale process providing great advice and extremely prompt follow up to all viewings and queries through a complex sale. The best estate agent team I have ever worked with - I have no doubt in highly recommending ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jul 05, 2021
View all comments (1)
Thanks so much for your review. ...

“Customer service second to none, Lisa and her......”

Share on :
Jul 02,2021
Minithumbup
Lisa
Sophie
By: 'Mark Lukaszewicz'
Jul 02,2021
0 people found
this helpful
Customer service second to none, Lisa and her team were tentative and polite and always available to answer any call or query. They were also very quick to get our property to market and provided a very professional service. I would not hesitate to recommend ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jul 02, 2021
View all comments (1)
Thanks so much for your review. ...

“We have just bought our first house and Sophi......”

Share on :
Jun 02,2021
Minithumbup
Sophie
By: 'Lauren'
Jun 02,2021
0 people found
this helpful
We have just bought our first house and Sophie has been amazing. Sophie has been friendly and approachable throughout, and has kept me informed every step of the way. We had a few issues at the top of the chain, which was not Richard Kendal’...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jun 04, 2021
View all comments (1)
Thanks so much for your review. ...

“Amazing service, Lisa Wood went a above and b......”

Share on :
May 19,2021
Minithumbup
Lisa
By: 'Mrs Parker'
May 19,2021
0 people found
this helpful
Amazing service, Lisa Wood went a above and beyond my expectations, nothing was too much trouble, even questions what wasn't her job to answer! Lovely lady fantastic estate agents....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 20, 2021
View all comments (1)
Thank you for taking the time out to leave a review for Lisa. ...

“Many thanks to Sophie Crossley at Richard Ke......”

Share on :
May 16,2021
Minithumbup
Sophie
By: 'mary'
May 16,2021
0 people found
this helpful
Many thanks to Sophie Crossley at Richard Kendall, Pontefract for being helpful, efficient, reliable and friendly during the recent sale of our bungalow. We were always confident that Sophie had our best interests at heart and are very grateful for her help in the successful ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 17, 2021
View all comments (1)
Thanks so much for your review. ...

“Great service from start to finish. Lisa was ......”

Share on :
May 04,2021
Minithumbup
Lisa
By: 'Lisa'
May 04,2021
0 people found
this helpful
Great service from start to finish. Lisa was always on hand and exceptionally helpful. Would definitely recommend Richard Kendal's, Pontefract. Thank you Lisa for all your help....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 05, 2021
View all comments (1)
Thanks so much for your review. ...

“Excellent friendly service...”

Share on :
May 01,2021
Minithumbup
Lisa
By: 'Susan madden'
May 01,2021
0 people found
this helpful
Just sold my mums house through Kendalls Pontefract it was a long difficult sale but Lisa was brilliant & kept us informed all the way. I would definitely recommend them & will use them again Thanks Lisa...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 04, 2021
View all comments (1)
Thank you for the 5* review ...

“We have just completed our house sale through......”

Share on :
Apr 28,2021
Minithumbup
Lisa
By: 'Lloyd'
Apr 28,2021
0 people found
this helpful
We have just completed our house sale through the pontefract branch of Richard Kendall.Throughout the whole process we have received nothing but outstanding service .We have been guided and supported at every stage with the highest level of professionalism and care .We were kept ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 28, 2021
View all comments (1)
Thanks so much for your review. ...

“We bought a house through Richard Kendall and......”

Share on :
Apr 23,2021
Minithumbup
Lisa
By: 'Laura'
Apr 23,2021
0 people found
this helpful
We bought a house through Richard Kendall and would highly recommend them. Lisa at RK was very helpful from the start and kept us up to date on the progress when needed. Our own estate agent has been very AWOL through the whole process of ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 23, 2021
View all comments (1)
Thanks so much for your review ...

“Thank you Sophie...”

Share on :
Apr 22,2021
Minithumbup
Sophie
Lisa
By: 'Heather'
Apr 22,2021
0 people found
this helpful
Thank you Sophie for keeping me sane through quite a stressful time, always there at the end of the phone if not thanks to Lisa too as messages were always passed on. Thanks for keeping me updated and advising me on the next steps of ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 23, 2021
View all comments (1)
Thanks so much for your review ...

“Amazing experience with the Pontefract branch......”

Share on :
Apr 21,2021
Minithumbup
Lisa
By: 'Charles'
Apr 21,2021
0 people found
this helpful
Amazing experience with the Pontefract branch special shout out to Lisa she has been amazing in helping out getting the sale and purchase rolling...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 21, 2021
View all comments (1)
Thanks so much for your review it is really appreciated. ...

“Very professional as well as friendly....”

Share on :
Apr 19,2021
Minithumbup
Lisa
By: 'Erika'
Apr 19,2021
0 people found
this helpful
Thank goodness for Lisa at Richard Kendall. She kept us informed and was always a helpful and reassuring voice at the end of the phone. Great service! Would highly recommend....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 20, 2021
View all comments (1)
Thank you for the 5* review ...

“I have used Richard Kendall Pontefract countl......”

Share on :
Apr 14,2021
Minithumbup
Lisa
By: 'jamie'
Apr 14,2021
0 people found
this helpful
I have used Richard Kendall Pontefract countless times to look after my property re-sales. Lisa is usually my main contact and she is friendly and always does what is asked of her especially when it comes to progressing my sales through to completion ASAP which ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 14, 2021
View all comments (1)
Thanks so much for your review. ...

“Just bought a property through Richard Kendal......”

Share on :
Apr 08,2021
Minithumbup
Lisa
By: 'Leanne'
Apr 08,2021
0 people found
this helpful
Just bought a property through Richard Kendall, Pontefract and was so happy with the service. I was constantly kept informed and up to date and had lots of advice given which was much appreciated. Lisa went above and beyond helping me with everything. Thank you...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 08, 2021
View all comments (1)
Thanks so much for your review. ...

“Richard Kendalls, superb service with amazing, friendly and professional staff...”

Share on :
Apr 02,2021
Minithumbup
Lisa
By: 'Lisa & Joe'
Apr 02,2021
0 people found
this helpful
We have just sold our property through Richard Kendall and we can honestly say what a superb and professional service from start to finish. We nearly went with an online estate agent and we are so glad we didnt as we encountered a few issues ...
read full review
Was this helpful? Yes
By: Richard Kendall
Apr 06, 2021
View all comments (1)
Thank you for taking the time out to leave this review for Lisa. Its much appreciated. ...

“We have recently sold our property through Ri......”

Share on :
Feb 09,2021
Minithumbup
Lisa
By: 'Francesca'
Feb 09,2021
0 people found
this helpful
We have recently sold our property through Richard Kendall and I was very impressed with the service provided right from the get go. Jody was excellent when he came to value the property, was honest but also open to our suggestions on marketing and was ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Mar 01, 2021
View all comments (1)
Thanks so much for your review. ...
Staff picture Elizabeth
(201)
No image available Lisa
(106)
Staff picture Sophie
(24)
No image available Jody
(13)

Tenant Fees

Pending
£0 (inc. VAT), Pay Upfront

- THE RENT DUE UNDER THE TENANCY
- A REFUNDABLE TENANCY DEPOSIT – CAPPED AT 5 WEEKS’ RENT
- A REFUNDABLE HOLDING DEPOSIT (IF REQUIRED) - CAPPED AT 1 WEEK’S RENT.
- PAYMENTS IN THE EVENT OF A DEFAULT RELATING TO TIMELY PAYMENT OF RENT OR LOSS OF KEYS:
- PAYMENT WHERE A TENANT REQUESTS VARIATION, ASSIGNMENT OR REPLACEMENT OF A TENANCY - PAYMENT NOT TO EXCEED £50 (INCLG VAT) OR REASONABLE COSTS INCURRED
- PAYMENT WHERE A TENANT REQUESTS EARLY TERMINATION OF THE TENANCY AGREEMENT – PAYMENT CANNOT EXCEED THE LOSS SUFFERED BY THE LANDLORD OR REASONABLE COSTS INCURRED AND A LANDLORD MAY NOT BE OBLIGED TO ACCEPT AN EARLY TERMINATION.
- PAYMENT IN RESPECT OF COUNCIL TAX WHERE THE TENANT HAS FAILED TO PAY IT
- ANY PAYMENT IN CONNECTION WITH THE PROVISION OF A UTILITY TO THE PROPERTY (MEANING ELECTRICITY; GAS OR OTHER FUEL; WATER OR SEWAGE
- PAYMENT FOR A TV LICENSE
- PAYMENT FOR COMMUNICATION SERVICES (PHONE OTHER THAN A MOBILE PHONE; INTERNET; CABLE TV OR SATELLITE TV)
- GREEN DEAL CHARGE

Last updated on 31/05/2019, 4:21 PM by Lucie Appleton - Receptionist

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
15 Cornmarket
Pontefract
WF8 1AN

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
[email protected]
propertymark.co.uk/complaints
Last updated at 11:57 AM 06/01/2020 by allAgents

Awards won by Richard Kendall Estate Agent, Pontefract WF8 1AN


As Seen On

Get in touch with

Richard Kendall Estate Agent

Branch - Pontefract, WF8