Normanton, WF6
4.9/5, 245 reviews
98% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction
We have been helping the people of Normanton and Altofts move home for over 45 years, and since opening up our office in Market Place in 2005 we feel like we know many of the faces who come into our office on a personal level. It is a friendly yet professional office, ... show more We have been helping the people of Normanton and Altofts move home for over 45 years, and since opening up our office in Market Place in 2005 we feel like we know many of the faces who come into our office on a personal level. It is a friendly yet professional office, managed by Karen Dawson, MNAEA qualified, since it’s opening and like all our other offices, is open 7 days per week.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Richard Kendall Estate Agent
10 High Street
Normanton
West Yorkshire
WF6 2AB
01924 899870

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £69,450 £1,420,000
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 151 3 84 2 3 1
Areas covered
  • WF1
  • WF4
  • WF6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS UKALA TPOS Sales TPOS
Latest Properties
Images & Videos

“Highly Recommended...”

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Apr 14,2022
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Karen
By: 'Janice'
Apr 14,2022
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Fantastic service from the Normanton office from our first enquiry re the sale of the house to completion this morning. Karen in particular has been extremely helpful, supportive & professional throughout the past 6 months. As Executors of my late Uncle’s will (and living 180 miles away) ...
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By: Richard Kendall Estate Agent
Apr 14, 2022
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Thanks so much for your review and we are so happy you have been impressed with the service from Karen and our Normanton office. Wishing you all the best. ...

“Received fantastic support from Karen over my......”

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Apr 10,2022
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Karen
By: 'Joanna Tierney'
Apr 10,2022
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Received fantastic support from Karen over my recent sale. I found her to be efficient and consistent throughout. Very difficult to find in these times customer service on such a high level. Professionalism wrapped in friendliness. Probably the best estate agents in Yorkshire! Massive thankyou ...
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By: Richard Kendall
Apr 11, 2022
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Thank you so much for taking the time to leave this fabulous review for Karen and the Normanton office. ...

“Very good service throughout the sale of our ......”

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Mar 08,2022
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Karen
Sarah
By: 'Stephen'
Mar 08,2022
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Very good service throughout the sale of our property and would gladly use them again . Kept us informed , very helpful and friendly, thank you ....
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By: Richard Kendall
Mar 10, 2022
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Thank you for the 5* review ...

“We have just bought our house through Richard......”

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Mar 06,2022
Minithumbup
Sarah
By: 'Tracey'
Mar 06,2022
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We have just bought our house through Richard Kendall and would like to thank Sarah and her team for all their hard work. They are a friendly agency who deliver a first class service. I don't think we'd be in yet if it wasn't for ...
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By: Richard Kendall
Mar 07, 2022
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Thank you so much for your 5* review of Sarah at the Normanton office ...

“The whole Richard Kendall team were brilliant......”

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Feb 01,2022
Minithumbup
Sarah
By: 'Carol'
Feb 01,2022
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The whole Richard Kendall team were brilliant from start to finish. My agent Sarah was on the ball through out the whole process by chasing both parties solicitors and constantly kept me updated. I would highly recommend Richard Kendall....
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Feb 02, 2022
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“Was dreading dealing with estate agent but I ......”

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Sep 29,2021
Minithumbup
Sarah
By: 'Grann'
Sep 29,2021
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Was dreading dealing with estate agent but I was completely wrong. Sold our house in only a day kept us informed at every point .....updated on regular intervals and always there to answer questions......well done. Hope I never move again but if I did ...
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By: Richard Kendall Estate Agent
Sep 30, 2021
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Thanks so much for your review. ...

“Karen was great thoughout the purchase of my ......”

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Sep 28,2021
Minithumbup
Karen
By: 'Jemma'
Sep 28,2021
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Karen was great thoughout the purchase of my property. It was all a long winded chain but we got there in the end! She remained positive and kept everyone up to date so thank you for being so helpful!...
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Sep 30, 2021
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Thanks so much for your review. ...

“To say Karen was amazing is an understatement......”

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Sep 28,2021
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Karen
By: 'Anna'
Sep 28,2021
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To say Karen was amazing is an understatement. Karen did a fantastic job and I can’t thank her enough for the hard work she did to help with the sale of my property....
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Sep 30, 2021
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Thanks so much for your review. ...

“We have recently sold our house with Richard ......”

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Sep 14,2021
Minithumbup
Karen
By: 'Georgina'
Sep 14,2021
0 people found
this helpful
We have recently sold our house with Richard Kendall. They we’re definitely the best estate agent that we got to come out to value the house initially and we were so glad that we went with them! From the first visit, until the end ...
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By: Richard Kendall Estate Agent
Sep 15, 2021
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Thank you so much for your lovely review. ...

“Just sold our property through RK Normanton b......”

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Sep 14,2021
Minithumbup
Karen
By: 'GILL'
Sep 14,2021
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Just sold our property through RK Normanton branch, a big thank you to Sarah who dealt with the sale of our property, Sarah was very professional and also very friendly and was always there if I had any questions, which were always dealt with very ...
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Sep 15, 2021
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Thank you for the review. ...

“We recently sold our house in Altofts with RK......”

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Aug 17,2021
Minithumbup
Karen
By: 'Mark S'
Aug 17,2021
0 people found
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We recently sold our house in Altofts with RK Normanton, an extremely positive experience form start to finish! The service form Karen and her team was attentive, professional and pleasant throughout, we would unreservedly recommend their services!...
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By: Richard Kendall Estate Agent
Aug 18, 2021
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Thanks so much for your review. ...

“Richard Kendall Estate Agents and in particul......”

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Jul 14,2021
Minithumbup
Sarah
By: 'Andy'
Jul 14,2021
0 people found
this helpful
Richard Kendall Estate Agents and in particular Sarah were absolutely fantastic. Right from the first meeting to discuss the sale, through creating the brochure, and then all the way through the selling process they were brilliant. We were notified of viewings, which were then managed ...
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By: Richard Kendall Estate Agent
Jul 15, 2021
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Thank you for leaving us a 5* review regarding the service you received from Richard Kendall Estate Agent and Sarah. ...

“Richard Kendall were fantastic from start to ......”

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Jul 01,2021
Minithumbup
Sarah
By: 'Mat and Nikki'
Jul 01,2021
0 people found
this helpful
Richard Kendall were fantastic from start to finish and going above and beyond to communicate with all parties and get us over the line. Sarah dealt with our case and was fantastic to deal with professional but personal and a big reason as to why ...
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By: Richard Kendall Estate Agent
Jul 02, 2021
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Thanks so much for your review. ...

“Excellent service...”

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Jun 25,2021
Minithumbup
Sarah
Karen
By: 'Jamie'
Jun 25,2021
0 people found
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I recently bought and sold a property through RK with the help of Sarah and Karen. I found them both to be very professional and they kept me informed throughout the process. I would definitely recommend them....
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By: Richard Kendall Estate Agent
Jun 28, 2021
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Thanks so much for your review. ...

“Kendall's were excellent. Their staff were fr......”

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Jun 22,2021
Minithumbup
By: 'David Steel'
Jun 22,2021
0 people found
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Kendall's were excellent. Their staff were friendly and helpful. Elizabeth Cooke especially, was always on the ball chasing the other parties and trying to get things moving. She would keep me in the picture and phone me at least every fortnight with a friendly chat ...
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By: Richard Kendall Estate Agent
Jun 23, 2021
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“I was really happy with the service provided.......”

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Jun 15,2021
Minithumbup
Sarah
By: 'Lynn C'
Jun 15,2021
0 people found
this helpful
I was really happy with the service provided. Sarah kept us informed whether or not there was anything to report and if I needed to contact her, she returned my call immediately....
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By: Richard Kendall Estate Agent
Jun 16, 2021
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Thanks so much for your review. ...

“Karen and Jill at RK Normanton have been abso......”

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Jun 15,2021
Minithumbup
By: 'Michelle & Brian'
Jun 15,2021
0 people found
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Karen and Jill at RK Normanton have been absolutely fabulous throughly the endless viewings and really helped me get the right price and the right sale for our property. This is the second time I have used RK and I have to say both times ...
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Jun 16, 2021
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Thanks so much for your review. ...

“Absolutely top notch....”

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Jun 15,2021
Minithumbup
Karen
By: 'Mrs C'
Jun 15,2021
0 people found
this helpful
Absolutely top notch. Kendalls were acting on behalf of their vendor on a house we purchased. We were informed every step of the way and very quickly to each enquiry or request. Karen who we mainly dealt with is very informed and very efficient. I've ...
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Jun 16, 2021
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Thanks so much for your review. ...

“We very much appreciate the excellent service......”

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Jun 13,2021
Minithumbup
Karen
By: 'Joanne Carr'
Jun 13,2021
0 people found
this helpful
We very much appreciate the excellent service that we received from Jill and Karen at selling our property in Normanton. We were kept updated weekly by phone or email, and all our queries were answered swiftly. Thank you for making our first time selling less ...
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Jun 15, 2021
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Thanks so much for your review. ...

“Buying a home from Richard Kendall has been a......”

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Jun 12,2021
Minithumbup
Karen
By: 'Naomi'
Jun 12,2021
0 people found
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Buying a home from Richard Kendall has been a pleasure. Karen is amazing, she is so helpful, professional and polite. She was so helpful through every step of the buying process. We would definitely use them, if we ever sold our home....
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By: Richard Kendall Estate Agent
Jun 15, 2021
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Thanks so much for your review. ...

“This our first but not last experiance with R......”

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Jun 04,2021
Minithumbup
Sarah
By: 'WHITSHAW BUILDERS LTD'
Jun 04,2021
0 people found
this helpful
This our first but not last experiance with Richard Kendal, throughout the process we have constantly been kept updated with information of the sales. We sold three bespoke bungalows via the agents and we could not be happier, furthermore we plan to sell our next ...
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By: Richard Kendall Estate Agent
Jun 07, 2021
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Thank you so much for taking the time to leave a review for Sarah at our Normanton office ...

“Many thanks to Sarah and others at Richard Ke......”

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May 28,2021
Minithumbup
Sarah
By: 'Louise'
May 28,2021
0 people found
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Many thanks to Sarah and others at Richard Kendall Estate Agents. Brilliant and exceptionally helpful (and patient) throughout the whole process of the sale of my house. I would would thoroughly recommend anyone to use their services for either buying or selling....
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By: Richard Kendall Estate Agent
May 29, 2021
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Thank you for leaving a review for Sarah at our Normanton office. ...

“Thinking of selling /Buying/ renting/ or lett......”

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May 27,2021
Minithumbup
Karen
By: 'Ralph Karsten'
May 27,2021
0 people found
this helpful
Thinking of selling /Buying/ renting/ or letting, Then look no further than Richard Kendall. contact one of their agents establishments, Normanton branch for an efficient, friendly, outstanding service By Karen. helpful from the word GO...
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By: Richard Kendall Estate Agent
May 28, 2021
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Thanks so much for your review. ...

“Karen and staff at Richard Kendall have been ......”

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May 18,2021
Minithumbup
Karen
By: 'Anne causier'
May 18,2021
0 people found
this helpful
Karen and staff at Richard Kendall have been amazing. Karen has been very helpful and kept advising every week on the progress of sale. I would recommend R K to all my family and friends....
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By: Richard Kendall Estate Agent
May 19, 2021
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Thanks so much for your review. ...

“RK Normanton Branch...”

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May 15,2021
Minithumbup
Karen
By: 'Ellie-Mae'
May 15,2021
0 people found
this helpful
Karen and all staff at Richard Kendall Normanton have been fantastic from start to finish! Extremely efficient, reliable and friendly. Richard Kendall Normanton ensured we had a smooth move, despite moving in the current circumstances! Our safety was made top priority throughout. We would recommend ...
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May 17, 2021
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Thanks so much for your review. ...

“Recommended & Sarah has been a star from Start to finish...”

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May 06,2021
Minithumbup
Sarah
By: 'Emma'
May 06,2021
0 people found
this helpful
I was a Buyer, Id sold my house during lockdown, first house fell through & my buyers only gave me 3 months to complete I had just over 2 months to find a house & complete, I had terrible trouble with other agents getting through or calling me back ...
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May 06, 2021
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Thanks so much for your review. ...

“Sale of property...”

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Apr 30,2021
Minithumbup
Sarah
Alison
By: 'Rebecca Etherington'
Apr 30,2021
0 people found
this helpful
Richard Kendal in Normanton dealt with the sale of our property. I would highly recommend them. They are very kind effective and patient. They made our sale so much easier. A big thank you to Sarah....
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By: Richard Kendall Estate Agent
May 04, 2021
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Thank you for the 5* review ...

“Fantastic customer service!...”

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Apr 16,2021
Minithumbup
Sarah
By: 'Bethany'
Apr 16,2021
0 people found
this helpful
Fantastic customer service! As a first time buyer I had lots of questions about the whole buying process, and queries in regards to my property. Sarah was always friendly and polite and got back to me swiftly with responses. I would definitely recommended this estate ...
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Apr 16, 2021
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Thanks so much for your review. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
10 High Street
Normanton
WF6 2AB

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
[email protected]
propertymark.co.uk/complaints
Last updated at 12:07 PM 18/05/2022 by allAgents

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Richard Kendall Estate Agent

Branch - Normanton, WF6