Wakefield, WF1
4.8/5, 464 reviews
97% recommended
90% sales valuation accuracy
98% sales fee satisfaction
83% lettings valuation accuracy
83% lettings fee satisfaction
Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week. show more Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 98% £42,500 £20,225,000
Lettings 83% 83% £750 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 0 0 324 6 118 5 2 2
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties
Images & Videos

“Great from start to finish ... very helpful .......”

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Jul 31,2020
Minithumbup
David
Jason
By: 'Dianne cole'
Jul 31,2020
0 people found
this helpful
Great from start to finish ... very helpful ... especially through covid ... i would highly recommend every question was answered and nothing was too much trouble...
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By: Richard Kendall Estate Agent
Aug 03, 2020
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Thank you for the 5* review and the recommendation. ...

“Amazing lady...”

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Jul 28,2020
Minithumbup
Elizabeth
By: 'Kath'
Jul 28,2020
0 people found
this helpful
So kind and helpful, I could not have coped without her patience, and knowledge. Elizabeth felt like a friend by the time the sale finally went through. The world needs more people like her, in it. I will always be thankful to her and for ...
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By: Richard Kendall
Jul 28, 2020
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Thank you for your review, Liz is currently on well deserved annual leave this week but we will certainly pass your kind words onto her when she returns. ...

“Outstanding service from Liz Cooke...”

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Jul 28,2020
Minithumbup
Elizabeth
By: 'Lauren Fielding'
Jul 28,2020
0 people found
this helpful
The service we received from Liz was outstanding, she kept us up to date every step of the way, even when our own estate agents did not know what was happening. We felt we could contact Liz for any query and she was always polite ...
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By: Richard Kendall
Jul 28, 2020
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Thank you very much for leaving a review for Liz and the service that you have received. We are so glad we were able to assist you regarding solicitors and the chain. ...

“Extremely let down by Richard Kendall, sold o......”

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Jul 22,2020
Minithumbdown
By: 'Antonia Brear'
Jul 22,2020
0 people found
this helpful
Extremely let down by Richard Kendall, sold our house before lockdown obviously very difficult to view a property due to the covid 19 situation had a specific location to go to and was told they would ring us if any houses would becoming available or on ...
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Was this helpful? Yes
By: Claire Kendall
Jul 31, 2020
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We are sorry you have found reason to complain regarding the service you have received from ourselves recently. Since Estate Agents have been allowed to open their doors we have been faced with unprecedented market conditions, with enquiries at an all-time high. We endeavour to ensure all our customers are aware of new offers to the market as soon as possible, and as you have pointed out, we did keep in contact with you on a regular basis to discuss our new offers on a weekly basis. On this ...

“The staff at Wakefield bench were thoroughly ......”

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Jul 16,2020
Minithumbup
By: 'Janet Atkinson'
Jul 16,2020
0 people found
this helpful
The staff at Wakefield bench were thoroughly professional and enthusiastic in their approach to marketing our property. They were constantly updating us with progress made. In particular would like to compliment Lucy and Sheree who were allocated our file....
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By: Richard Kendall Estate Agent
Jul 16, 2020
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Thank you for your review for the Wakefield office. ...

“Catherine was so helpful throughout our purch......”

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Jul 12,2020
Minithumbup
Catherine
Jason
By: 'Rachel Hodgson'
Jul 12,2020
0 people found
this helpful
Catherine was so helpful throughout our purchase process, nothing was ever too much trouble and she kept us updated on a really regular basis. Highly recommend!...
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By: Richard Kendall Estate Agent
Jul 13, 2020
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Thank you so much for taking the time to leave Catherine a review in relation to your recent purchase. ...

“Excellent ......”

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Jul 10,2020
Minithumbup
Catherine
Elizabeth
By: 'E Rothery'
Jul 10,2020
0 people found
this helpful
I have received a very professional approach from Richard Kendalls in Wakefield, especially Catherine who has been very efficient throughout selling my property. I strongly recommend...
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By: Richard Kendall Estate Agent
Jul 10, 2020
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Thank you for your review, it is greatly appreciated and we are so pleased you have been happy with the service provided by Catherine. ...

“Richard Kendall Estate Agent, Wakefield, hand......”

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Jul 05,2020
Minithumbup
Elizabeth
David
By: 'Neal Rigby'
Jul 05,2020
0 people found
this helpful
Richard Kendall Estate Agent, Wakefield, handled the sale of my mother's flat, acting for me in my capacity as an Executor for her estate. They were professional, helpful and friendly at every stage of the process, from valuation to completion. I was very pleased to ...
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By: Richard Kendall Estate Agent
Jul 06, 2020
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Thank you for taking the time out to leave a review of Elizabeth and David. ...

“Couldn't fault the service received from Liz.......”

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Jul 03,2020
Minithumbup
Elizabeth
By: 'Catherine Brown'
Jul 03,2020
0 people found
this helpful
Couldn't fault the service received from Liz. I knew I could rely on her to keep me up to date on all matters relating to the sale of my house. She was professional and courteous at all times and kept in regular contact throughout the ...
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By: Richard Kendall Estate Agent
Jul 03, 2020
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Thank you for your great review for Liz, your comments are greatly appreciated. ...

“Great service....”

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Jun 26,2020
Minithumbdown
Elizabeth
Jason
By: 'Gillian M Wilkinson'
Jun 26,2020
0 people found
this helpful
Excellent, professional service throughout process of selling flat in Wakefield. Received regular updates on progress. Elizabeth Cooke ( Senior Property Consultant ) was extremely efficient, friendly & always cheerful. Will miss our regular chats! Would highly recommend Richard Kendall’s Wakefield to anyone wanting to sell a property....
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By: Richard Kendall Estate Agent
Jun 29, 2020
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Thank you so much for your review, it is greatly appreciated. ...

“Excellent Communicators...”

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Jun 22,2020
Minithumbup
Amanda Dyson
Joanne
By: 'Joe L'
Jun 22,2020
0 people found
this helpful
My purchase was well underway when the COVID 19 pandemic put the brakes on, kicking off a three month freeze of all activity. Joanne and Amanda were fantastic throughout; communicating regularly, being clear about who was available to help and getting back underway as soon as ...
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By: Richard Kendall Estate Agent
Jun 22, 2020
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Thank you for your review, it really is appreciated. ...

“Catherine and Joanne at RK Wakefield Branch h......”

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Jun 19,2020
Minithumbup
Catherine
Joanne
By: 'Katie Eyre'
Jun 19,2020
0 people found
this helpful
Catherine and Joanne at RK Wakefield Branch have been amazing throughout the sale of my property. They have constantly been in touch with me throughout the process. I would 100% recommend them. Thank you all so much! Katie Eyre...
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By: Richard Kendall Estate Agent
Jun 19, 2020
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Thanks for your review, we really appreciate your comments. ...

“Great help...”

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Jun 08,2020
Minithumbup
Catherine
By: 'Grace Ward'
Jun 08,2020
0 people found
this helpful
It was really easy to work with Richard Kendall to buy my house. Unfortunately my solicitors were not up to speed but the staff at Richard Kendall were very helpful, understanding and patient. I’m a first time buyer and was very glad I could ...
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By: Richard Kendall Estate Agent
Jun 08, 2020
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Thank you for taking the time to leave your review and may we take this opportunity to wish you all the best in your new home. ...

“Just sold my property using Richard Kendall E......”

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Jun 08,2020
Minithumbup
Elizabeth
By: 'Mr Martin Rahman'
Jun 08,2020
0 people found
this helpful
Just sold my property using Richard Kendall Estate Agents. Elizabeth Cooke was absolutely fantastic. My property was sold within two weeks and Elizabeth kept me informed of progress throughout the whole process. She was very proactive and ensured it all went through very smoothly despite ...
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By: Richard Kendall Estate Agent
Jun 09, 2020
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Thank you for taking the time to leave your review for Liz at our Wakefield office. ...

“Fantastic Service...”

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Jun 07,2020
Minithumbup
Amanda Dyson
Joanne
By: 'Mark and Joanna Mills'
Jun 07,2020
0 people found
this helpful
Excellet service both through the viewing process and once the offer had been accepted. Kept us and our buyers updated at all times even through the lockdown during the Covid 19 Pandemic. We were especially impressed as unlike other agents Richard Kendals continued to provide a ...
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Was this helpful? Yes
By: Richard Kendall Estate Agent
Jun 08, 2020
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Thank you so much for your great review, it really is appreciated. We have worked very hard during these unprecedented times to offer a "normal" service and we are so pleased that you feel we have delivered this. ...

“Professional throughout....”

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Jun 06,2020
Minithumbup
Jason
Catherine
By: 'Caroline Rushworth'
Jun 06,2020
0 people found
this helpful
Professional throughout the entire selling process. Highly recommend & would use again should the need arise. Extremely knowledgeable & professional from arranging the valuation, having the photographs taken right through to completion day. Far superior than others in the area & only wish we had bought through them ...
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By: Richard Kendall Estate Agent
Jun 08, 2020
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Thank you so much for taking the time to leave your review. We are so pleased that you would recommended us and we look forward to dealing with you in the future should you ever require our services. ...

“Amanda and Joanne have been incredible !They......”

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Jun 05,2020
Minithumbup
By: 'wayne underwood'
Jun 05,2020
0 people found
this helpful
Amanda and Joanne have been incredible ! They have kept all parties going on 2 sales for me, managed everybody`s expectations throughout and persevered with brilliant prompt communication the whole time. We are extremely grateful for their amazing help....
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By: Richard Kendall Estate Agent
Jun 05, 2020
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Thank you so much for your great review for Joanne and Amanda, it really is appreciated. ...

“Elizabeth Cooke 5 stars!...”

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Jun 01,2020
Minithumbup
Elizabeth
By: 'Megan Swaine'
Jun 01,2020
0 people found
this helpful
We would highly recommend using Richard Kendall. We used them as property managers when we had tenants and they also helped us to put our property on the market and successfully find a buyer. Elizabeth Cooke has been great from start to finish, she kept ...
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By: Richard Kendall Estate Agent
Jun 01, 2020
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Thanks so much for the review for Liz at our Wakefield office. We are so pleased you have been happy with the service and look forward to dealing with you again should you require our services in the future. ...

“I was very impressed by the professional mann......”

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May 28,2020
Minithumbup
Amanda Dyson
Joanne
By: 'Susie Romdhani'
May 28,2020
0 people found
this helpful
I was very impressed by the professional manner in which Amanda and Joanne dealt with the sale of my property. There were some difficulties with exchange of contract due to the beginning of Covid Lockdown. But Joanne and Amanda went over and above to keep ...
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By: Richard Kendall Estate Agent
May 28, 2020
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Thank you so much for taking the time to leave your review for Joanne and Amanda. We are so pleased that you have been happy with the service particularly during these difficult times. ...

“I recently bought my property in Stanley thro......”

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May 25,2020
Minithumbup
Elizabeth
Joanne
By: 'David James'
May 25,2020
0 people found
this helpful
I recently bought my property in Stanley through Richard Kendall- Wakefield city centre branch. The service I received from Liz was fantastic from start to finish. Very friendly, professional and helpful. Joanne was also really helpful. This was my second experience with Richard Kendall's as ...
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By: Richard Kendall Estate Agent
May 26, 2020
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Thank you so much for taking the time to leave your great review for our Wakefield office, it really is appreciated. ...

“Lied and tried to scam us...”

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May 19,2020
Minithumbdown
By: 'James'
May 19,2020
0 people found
this helpful
This company is an utter *. They will lie and cheat and trick you in order to get your money, sell you insurance through their dodgy homelet service and generally rip you off. This company has caused a month of misery for me and my family ...
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Was this helpful? Yes
By: Simon Kendall
May 21, 2020
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Dear Mr Winder, We are sorry you feel the need to post the comments you have made. We completely disagree with your suggestion that we lie, cheat and trick as this is simply not the case. I am happy to discuss all issues you may have and I would ask you to write to me via post or email and we can address your concerns with the correct procedure. Simon Kendall. ...

“I wanted to say a HUGE thank you to Joanne & ......”

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May 17,2020
Minithumbup
Amanda Dyson
Joanne
By: 'tracy scully'
May 17,2020
0 people found
this helpful
I wanted to say a HUGE thank you to Joanne & Amanda for helping me with my sale & purchase. It was my first move in 20 years & something I had to do on my own with very little knowledge & to say it was a stressful time is ...
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By: Richard Kendall Estate Agent
May 18, 2020
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Thank you for taking the time to leave your great review for Joanne and Amanda, it really s appreciated and we are so pleased that we could support you through the process. ...

“Landlord's experience...”

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Apr 30,2020
Minithumbup
By: 'Joan Graham'
Apr 30,2020
0 people found
this helpful
I have been dealing with Richard Kendall for over 10 years and during that time I have had nothing but excellent service from all departments. All the staff are extremely efficient and deal with matters promptly, efficiently and respectfully. I cannot recommend them highly enough....
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By: Richard Kendall Estate Agent
Apr 30, 2020
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Thank you for your review and for recommending our rental department. Many thanks, ...

“Would definitely recommend Richard Kendalls W......”

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Apr 17,2020
Minithumbup
Amanda Dyson
Joanne
By: 'leanne Bramley'
Apr 17,2020
0 people found
this helpful
Would definitely recommend Richard Kendalls Wakefield branch...have used them twice now. Joanne and Amanda are both lovely...so friendly and down to earth. They kept me informed all the way and nothing was too much trouble x...
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By: Richard Kendall Estate Agent
Apr 20, 2020
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Thank you so much for taking the time to leave your review for Richard Kendall Estate Agent's Wakefield office, and in particular Joanne and Amanda. We are so pleased you have been happy with the service and hope to hear from you again should you need our services in the future. ...

“We sold our property using Richard Kendall's ......”

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Mar 18,2020
Minithumbup
By: 'Paul Blackhurst'
Mar 18,2020
0 people found
this helpful
We sold our property using Richard Kendall's and found them highly efficient and professional. Our contact there Liz Cooke was friendly, courteous and completely helpful, couldn't have wished for better Paul Blackhurst...
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By: Richard Kendall Estate Agent
Mar 18, 2020
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Thank you so much for your great review! We are so happy you have been happy with the service provided by Liz and Richard Kendall Estate Agent. ...
Staff picture Elizabeth
(158)
Staff picture Amanda Dyson
(104)
Staff picture Joanne
(98)
Staff picture Catherine
(52)
Staff picture Shireen Smith
(47)
Staff picture Lucy Harrison
(23)
Staff picture Jason
(20)
Staff picture David
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:54 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Wakefield, WF1