• Jason Kent
    Jason Kent
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    Shireen Khaladj
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    Niki Lunn
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    Elizabeth Cooke
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    Richard
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    Catherine Kilbride
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    Lucy Harrison
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    Niki Lunn
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    Amanda Dyson
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    Joanne Metcalfe
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    Tina Wood
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    David
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    Jenny
Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week.
Richard Kendall Estate Agent

66 Northgate Wakefield
West Yorkshire
WF1 3AP

01924 291294
Website not available

Properties for Sale
Properties to Rent

“ Great service... ”

May 19,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'Mr Pawson'
May 19,2018
0 people found
this helpful
Excellent service, kept us informed all the way and nothing was too much trouble. The sale wasn't straight forward but Amanda and Joanne kept chasing things and let us know. Lovely people to deal with and value for money, thanks....
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes

“ Wellfield House Sale... ”

May 07,2018
Minithumbup
Lucy Harrison
Catherine Kilbride
By: 'The Needhams'
May 07,2018
0 people found
this helpful
We put our house for sale with Richard Kendall early July in 2017 after having it for sale without success with a previous estate agent for over 12 months. Immediately the viewings started even though our property was not within their local area, and by early August ...
read full review
Comment on agent fees
Fees were fixed and not a percentage which meant we knew exactly how much we were committed too. It also worked out cheaper than our previous estate agents by over Β£700.
Was this helpful? Yes

“ Excellent communication... ”

May 05,2018
Minithumbup
Elizabeth Cooke
By: 'WF2'
May 05,2018
0 people found
this helpful
We have recently bought and sold with Richard Kendall and would recommend this estate agent. Great service! Liz in particular has been fabulous, really helpful, positive and kept us up to date every step of the way....
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Comment on agent fees
Good
Was this helpful? Yes

“ Great service... ”

May 03,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'Alyson'
May 03,2018
0 people found
this helpful
Joanne and Amanda were brilliant. I Will strongly recommend to everyone. Can't fault Richard Kendall's, professional, helpful service from start to finish. Thanks again!!!...
read full review
Was this helpful? Yes

“ Great communication... ”

Apr 29,2018
Minithumbup
Elizabeth Cooke
By: 'MWatson'
Apr 29,2018
0 people found
this helpful
although the sale was long and difficult, this was not the fault of Richard Kendall and they Elizabeth kept me well informed with regular updates, no matter how small....
read full review
Comment on agent fees
good price with one of the best quotes available
Was this helpful? Yes

“ Amazing service... ”

Apr 24,2018
Minithumbup
Catherine Kilbride
By: 'KateFWilson'
Apr 24,2018
0 people found
this helpful
Catherine at the Wakefield is what all estate agent staff should be. Vigilant, knowledgeable and thorough. She executed the sale of our property seamlessly and ensured we were update and informed at all times. An asset to the team without a doubt....
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Comment on agent fees
Good.
Was this helpful? Yes

“ Exceptional Service... ”

Apr 23,2018
Minithumbup
Catherine Kilbride
Lucy Harrison
By: 'Willo25'
Apr 23,2018
0 people found
this helpful
From start to finish Richard Kendall provided an exceptional level of service. In particular both Catherine and Lucy made sure the process of selling our house went as smoothly as possible, both taking some of the stress out of the move. I would definitely use ...
read full review
Comment on agent fees
Agent fees were better than other competitors.
Was this helpful? Yes

“ Purchase... ”

Apr 23,2018
Minithumbup
Elizabeth Cooke
By: 'Neil'
Apr 23,2018
0 people found
this helpful
Liz and her team handled the purchase in a very efficient manner, from highlighting the property to us to assisting in completion of the deal....
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Was this helpful? Yes

“ Job Done... ”

Apr 18,2018
Minithumbup
Elizabeth Cooke
By: 'Moss Bros'
Apr 18,2018
0 people found
this helpful
My experience using Kendalls to sell our property was completely satisfactory. Liz Cooke, our point of contact during the sale, was spot on, being professional and friendly throughout the process....
read full review
Comment on agent fees
Would always like to pay less but business is business.
Was this helpful? Yes

“ Excellent... ”

Apr 12,2018
Minithumbup
Niki Lunn
By: 'John D'
Apr 12,2018
1 people found
this helpful
I can't praise Niki high enough for the expert way she dealt with the sale of my house, she kept me informed every step of the way, from first listing to the sale completion. Had a few squeaky moments but with the good advice ...
read full review
Comment on agent fees
Competitive fees
Was this helpful? Yes

“ Excellent... ”

Mar 31,2018
Minithumbup
Elizabeth Cooke
By: 'The Marts'
Mar 31,2018
0 people found
this helpful
Liz Cooke took good care of our sale and was always positive when things got stressful and guided us through the process, many thanks...
read full review
Comment on agent fees
Worth every penny
Was this helpful? Yes

“ Fantastic!... ”

Mar 28,2018
Minithumbup
Jenny
By: 'Jenny and John'
Mar 28,2018
0 people found
this helpful
Wonderful service. As a first time buyer they helped us through he entire process from start to finish, answered all our silly questions and were very quick at communicating too. Easy to book the viewings and very clear correspondence. We don't want to move ...
read full review
Comment on agent fees
Not applicable.
Was this helpful? Yes

“ Moving Home... ”

Mar 26,2018
Minithumbup
Elizabeth Cooke
By: 'Liz Cooke'
Mar 26,2018
0 people found
this helpful
Elizabeth was very professional, friendly & informative. She kept us up to date on a weekly basis and also if any other issues arose. We felt the most important point was communication and Elizabeth definitely kept in communication with us....
read full review
Comment on agent fees
Good, fee were average for the area and good value for the service provided.
Was this helpful? Yes
Mar 08,2018
Minithumbup
Lucy Harrison
By: 'Jussara'
Mar 08,2018
0 people found
this helpful
As a first time buyer the experience we had with Richard Kendall and Lucy Harrison was excellent. Very friendly and professional, keeping us up to date through out the process. Would highly recommend....
read full review
Was this helpful? Yes
Mar 07,2018
Minithumbup
Niki Lunn
By: 'Mrs H Teasdale'
Mar 07,2018
0 people found
this helpful
Difficult time for my 91 yr old mum to admit she needed sheltered housing. Niki Lunn from beginning of house put on sale to completion, superb professional customer service given freely. When I was confused with solicitors jargon. Once again Niki excelled at all questions asked. ...
read full review
Comment on agent fees
Well worth the fees asked handled all viewings and took weight from me .Niki alone was worth the fee!
Was this helpful? Yes
Mar 06,2018
Minithumbup
David
By: 'D Perry'
Mar 06,2018
0 people found
this helpful
Joanne and Amanda were both great, and took a lot of pain of interfacing with our (awful) conveyancer. Would definitely use again. Took 1 star off as the sold house price was considerably lower than their suggested marketing price....
read full review
Was this helpful? Yes
Mar 05,2018
Minithumbup
Niki Lunn
By: 'L & M Kennedy'
Mar 05,2018
0 people found
this helpful
Niki has been very helpful in the recent sale of our property. She was always willing to spend time discussing the sale and passing on her advice and helping mediate during the sale. We have used Richard Kendall estate agents over the past few years ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 02,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'ashley'
Mar 02,2018
0 people found
this helpful
Both Amanda and Joanne were fantastic in every way. Always contactable if I had any queries and very helpful and efficient. They got me an offer at the asking price after just two viewings so I cant thank them and all the team enough for ...
read full review
Comment on agent fees
Fair and reasonable price for the service
Was this helpful? Yes
Feb 23,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'Waheeda-ear4ucounsellor'
Feb 23,2018
0 people found
this helpful
RK sold our house straight away. They had it on the market quick, lots of viewings and offers came immediately. Both Amanda and Joanne were there to answer any questions we had and they called us frequently, to keep us updated. We were very satisfied ...
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'Raji'
Feb 23,2018
0 people found
this helpful
Elizabeth Cooke was an absoulte delight to deal with. She kept me updated at every stage of the purchase. Elizabeth was incredibly efficient but more importantly very friendly each and every time I spoke to her....
read full review
Was this helpful? Yes
Feb 21,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'Richard Kendall Wakefield'
Feb 21,2018
0 people found
this helpful
I sold my property through Richard Kendall. Having been on the market with a different agent for 8 months and only a handful of viewings, I changed to Richard Kendall. I had viewing straight away and received an offer within days of moving to Richard Kendall. ...
read full review
Comment on agent fees
Reasonable. I think you get what you pay for.
Was this helpful? Yes
Feb 20,2018
Minithumbup
Lucy Harrison
Catherine Kilbride
By: 'Lucy'
Feb 20,2018
0 people found
this helpful
Professional and efficient, caring and hard working. Earned every penny! From the start every member of staff has worked very hard and kept us in the loop and really kept us informed every step of the way. I feel like Lucy and Catherine have gone ...
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Feb 19,2018
Minithumbup
Niki Lunn
By: 'Reece Chappell'
Feb 19,2018
0 people found
this helpful
Being a first time buyer the whole process to me at first was a little daunting. Niki was able to put me at ease from day one and made the whole process easy as well as tremendously exciting. At no point during the whole process ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 18,2018
Minithumbup
Elizabeth Cooke
By: 'Lorrie'
Feb 18,2018
0 people found
this helpful
We'd have no hesitation recommending Richard Kendall to our friends. Liz was incredibly efficient during our sale and purchase (we felt up to date at all times) and extremely supportive. We put our house on the market in August, and we moved into our ...
read full review
Was this helpful? Yes
Feb 07,2018
Minithumbup
Amanda Dyson
By: 'Rebecca'
Feb 07,2018
0 people found
this helpful
I have been really impressed with Richard Kendall Estate Agent. They have been really supportive throughout the whole sale of my property and were extremely instrumental in finalising the sale and making sure the exchange of contracts was completed as soon as possible. Amanda Dyson ...
read full review
Was this helpful? Yes
By: Jade dooley
Feb 12, 2018
View all comments (1)
Well where do I start I can't thank Nicki Lunn enough at Richard Kendall Estate Agent, from day one, from us putting our offer in till the day we picked our keys up for our forever home, always extremely helpful and kept me up to date with everything throughout would definitely recommend to friends and family and wouldn't hesitate to use them again!! Thank you again Nicki x ...
Feb 04,2018
Minithumbup
Catherine Kilbride
By: 'Willam Adamson'
Feb 04,2018
0 people found
this helpful
I recently bought a property being marketed by Richard Kendall. It was a very difficult purchase, made so by the vendor. Catherine was supremely correct in her duties to the vendor at all times but using experience and common sense she managed to discuss the ...
read full review
Was this helpful? Yes
Feb 02,2018
Minithumbup
Elizabeth Cooke
By: 'Lisa'
Feb 02,2018
0 people found
this helpful
Although this was an open and shut case, liz kept me informed throughout and put in chases on the solicitor when I asked. As a first time buyer it was nice to know someone who was professional and knew the business could keep me updated ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Feb 01,2018
Minithumbup
Amanda Dyson
Joanne Metcalfe
By: 'D'
Feb 01,2018
0 people found
this helpful
A first time sale, great service from Amanda and Joanne, kept me informed all the way through the process and made the whole experience effortless. I would not hesitate to use Richard Kendall again in the future....
read full review
Comment on agent fees
You get what you pay for, a local agent that knows the area and in my case, generated a quick sale for the price I wanted.
Was this helpful? Yes
Jan 31,2018
Minithumbup
Elizabeth Cooke
By: 'Almendras'
Jan 31,2018
0 people found
this helpful
I would highly recommend Richard Kendall. I have used them for house purchase and letting my property in the past. For my recent house sale Liz Cooke dealt with my sale in a professional, realistic, enthusiastic and friendly manner and dealt with many problems in ...
read full review
Comment on agent fees
The fees were very competitive.
Was this helpful? Yes
Jan 23,2018
Minithumbup
Elizabeth Cooke
By: 'John Dennis'
Jan 23,2018
0 people found
this helpful
Having worked with many estate agents over the years, I have no hesitation in saying that Richard Kendall's in general, and Liz Cooke in particular, are by a long street the best people I have worked with. Kendall's fees are competitive and their ...
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
  • Surrounding Areas
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£10,600
  • Max: Β£880,000

Letting No data

NAEA ARLA RICS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 187 2 64 1 2 1
Jason Kent Jason Kent
Senior Valuation Consultant
10 reviews

About Jason No description set View full profile
Shireen Khaladj - no image available Shireen Khaladj
Property Consultant
36 reviews

About Shireen No description set View full profile
Niki Lunn - upload your photo Niki Lunn
21 reviews

About Niki No description set View full profile
Elizabeth Cooke - upload your photo Elizabeth Cooke
Senior Property Consultant BAHons
74 reviews

About Elizabeth No description set View full profile
Richard  - upload your photo Richard
1 reviews

About Richard No description set View full profile
Catherine Kilbride - upload your photo Catherine Kilbride
Senior Property Consultant
25 reviews

About Catherine No description set View full profile
Lucy Harrison - upload your photo Lucy Harrison
Senior Property Consultant
11 reviews

About Lucy No description set View full profile
Niki Lunn - upload your photo Niki Lunn
Senior Property Consultant
3 reviews

About Niki No description set View full profile
Amanda Dyson - upload your photo Amanda Dyson
51 reviews

About Amanda No description set View full profile
Joanne Metcalfe - upload your photo Joanne Metcalfe
Senior Property Consultant
45 reviews

About Joanne No description set View full profile
Tina Wood - upload your photo Tina Wood
4 reviews

About Tina No description set View full profile
David  - upload your photo David
1 reviews

About David No description set View full profile
Jenny  - upload your photo Jenny
1 reviews

About Jenny No description set View full profile

Fees

No fees set.
Last updated at 3:41 PM 09/11/2017 by Lucie

Complaints Procedure

OUR COMPLAINTS PROCEDURE


 


We are committed to providing a high quality Estate Agency service to all our clients and members of the public.  When something goes wrong we need you to tell us about it.  This will help us to improve our standards.


If you have a complaint, please write to the Manager of the office about which you have the complaint Ҁ“ either Wakefield, Ossett, Horbury or Normanton and they will deal with your complaint.


What will happen next?


 



  1. We will send you a letter acknowledging your complaint, within 3 working days and will ask you to confirm or explain any further details we need. 

  2. We will record your complaint in our central register and open a file for your complaint.  We will do this within 2 working days of receiving your complaint.

  3. We will then, promptly, start to investigate your complaint.  A formal written outcome of our investigation will be sent to you within 15 working days of the receipt of your complaint.  Our investigation may involve one or more of the following steps:


 



  • We may ask the member of staff who acted for you to reply to your complaint.

  • We may examine their reply and the information in your complaint file.  We may then ask them for more information.  This will take up to 3 working days from receiving their reply and the file.


 



  1. We may feel it beneficial to invite you to meet with us to discuss and hopefully resolve your complaint.  We will do this within 3 working days of receiving all the details we need from the member of staff who acted for you.

  2. Within 3 working days of the meeting we will write to confirm what took place and any solutions we have agreed with you.  If you do not want a meeting, it is not possible or it is considered not necessary, we will send you a detailed reply to your complaint. 

  3. At this stage, if you are still not satisfied, you can contact us again.  Our Partners Claire Kendall and Simon Kendall will then arrange to review our decision within 10 working days.  In the event that the complaint is about, or involves Claire Kendall or Simon Kendall, then Richard Kendall, The Principal will review our decision instead.

  4. We will let you know the result of the review within 5 working days of the end of the review.  At this time we will write to you confirming our final position on your complaint and explaining our reasons.  We will also provide you with the Consumer Guide provided by Property Ombudsman for Estate Agents.  A copy of the The Property OmbudsmanҀ™s Code of Practice for Residential Estate Agents will also be provided to you, upon request. 


 


If we have to change any of the timescales above, we will let you know and explain why.

Last updated at 3:41 PM 09/11/2017 by Lucie

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