Wakefield, WF1
4.8/5, 431 reviews
98% recommended
91% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week. show more Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week.
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £53,000 £20,225,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 0 0 304 4 109 5 2 1
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties
Images & Videos

“Great Service...”

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Feb 27,2020
Minithumbup
Joanne
Amanda Dyson
By: 'Marie'
Feb 27,2020
0 people found
this helpful
I have recently purchased an apartment through Richard Kendal, and dealt with Amanda and Joanne who have been very helpful and professional throughout the process. I have no hesitation in recommending them to family and friends....
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By: Richard Kendall Estate Agent
Feb 27, 2020
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Thank you for the 5* review for Joanne and Amanda ...

“Friendly and efficient service!...”

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Feb 25,2020
Minithumbup
Lucy Harrison
Shireen Smith
By: 'PipJo@hotmail.co.uk'
Feb 25,2020
0 people found
this helpful
Very efficient service from Lucy and Shireen. Kept us updated on a regular basis, and were both very friendly, this was very reassuring. An asset to Richard Kendall....
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By: Richard Kendall Estate Agent
Feb 26, 2020
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Thanks so much for your review. ...

“Brilliant communication throughout ......”

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Feb 21,2020
Minithumbup
Amanda Dyson
Joanne
By: 'DB'
Feb 21,2020
0 people found
this helpful
Just sold my late aunt’s house - were brilliantly communicative throughout the process, including navigating a few tricky moments, which was particularly important to me as I’m based miles away and needed someone trusted on the ground. Won’t need another estate agent ...
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By: Richard Kendall Estate Agent
Feb 21, 2020
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Thank you so much for taking the time to leave your comments on the service received from Joanne and Amanda. We are so pleased you would recommend us. ...

“I've just bought my first house and want to t......”

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Feb 20,2020
Minithumbup
Amanda Dyson
Joanne
By: 'ANIS HAYDER'
Feb 20,2020
0 people found
this helpful
I've just bought my first house and want to thank Amanda and Joanne for the brilliant service for assisting me on all steps. Thank you very much for your help......
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By: Richard Kendall Estate Agent
Feb 21, 2020
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Thank you for taking the time to leave us a review, it really is appreciated. ...

“Good service and information throughout the w......”

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Feb 17,2020
Minithumbup
Elizabeth
By: 'Stephen Stoker'
Feb 17,2020
0 people found
this helpful
Good service and information throughout the whole process. Kept me fully aware of the purchase and at no time were any questions not fully answered. Thank you for your time and assistance....
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By: Richard Kendall Estate Agent
Feb 17, 2020
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Thank you for the 5* review of Elizabeth, its good to read that whilst purchasing a property you felt the information and service was good throughout. May we wish you all the best in your new home. ...

“A first class professional service from start......”

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Feb 09,2020
Minithumbup
Shireen Smith
Lucy Harrison
By: 'David Ellin'
Feb 09,2020
0 people found
this helpful
A first class professional service from start to finish. Valuers and surveyors attended on time and were effectively market knowledgeable, smart and professional. Switchboard and front of office staff were similarly professional, tendering regular feedback all the way through to sale completion. A well coordinated ...
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By: Richard Kendall Estate Agent
Feb 10, 2020
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Thank you for this fabulous review of Shireen, Lucy and the team at Wakefield. ...

“Kendalls sold my property...”

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Feb 07,2020
Minithumbup
Joanne
Amanda Dyson
By: 'Heather Westmoreland'
Feb 07,2020
0 people found
this helpful
I have recently sold my property and Kendall's have been professional and extremely helpful throughout a difficult few months.They have supported me and worked extremely hard. Joanne and Amanda at the Wakefield branch have been truly amazing. I had a challenging buyer who has ...
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By: Richard Kendall Estate Agent
Feb 07, 2020
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Thanks for so much for taking your time to leave your comments for Joanne and Amanda. We are so pleased you have been impressed and would recommend us. ...

“Superb service...”

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Feb 03,2020
Minithumbup
Shireen Smith
Lucy Harrison
By: 'Karen Hodgkinson'
Feb 03,2020
0 people found
this helpful
We found our new home through Richard Kendall and then decided to go ahead with our sale with the team too. It kept everything all neat and tidy and our house sold within days of being advertised. Lucy and Shireen were amazing, they kept us ...
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By: Richard Kendall Estate Agent
Feb 04, 2020
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What a lovely review for Lucy and Shireen, we are happy to read they were able to assist you and keep you informed throughout your sale and the complications that occurred. ...

“A very reliable and professional service. Eli......”

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Jan 31,2020
Minithumbup
Elizabeth
By: 'Rita Harding'
Jan 31,2020
0 people found
this helpful
A very reliable and professional service. Elizabeth Cooke could not have been more helpful. Not only did she guide us through the purchase of our bungalow, but she also advised us on the sale of our property when our own agents let us down. So ...
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By: Richard Kendall Estate Agent
Feb 01, 2020
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Thank you for taking the time to leave your review for Liz at our Wakefield office, it really is appreciated. We are so pleased that you could rely on Richard Kendall when another agent let you down. ...

“Liz was very helpful at a difficult time for ......”

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Jan 30,2020
Minithumbup
Elizabeth
By: 'Carol Paxman'
Jan 30,2020
0 people found
this helpful
Liz was very helpful at a difficult time for us and i could not recommend her highly enough. Thanks again...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thank you for the 5* review for Elizabeth at the Wakefield office ...

“Jason came to carr out an initial valuation o......”

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Jan 30,2020
Minithumbup
Jason
Elizabeth
By: 'Ben B'
Jan 30,2020
0 people found
this helpful
Jason came to carr out an initial valuation of the property. His knowledge of the local market meant he was able to advise on what could be done to improve the desirability of the property and maximise the selling price. This was really helpful. From ...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thanks for taking the time to leave a 5* review for Jason and Liz. We are so pleased that you would use Richard Kendall again if ever you were to sell a property. ...

“It was a pleasure to deal with Amanda and Joa......”

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Jan 30,2020
Minithumbup
Amanda Dyson
Joanne
By: 'BRENDAN REAPE'
Jan 30,2020
0 people found
this helpful
It was a pleasure to deal with Amanda and Joanne, they was most helpful informative and professional, i wouldn't hesitate to use Richard Kendall again, especially involving Amanda and Joanne...
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By: Richard Kendall Estate Agent
Jan 30, 2020
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Thank you for the 5* review of Joanne and Amanda ...

“This has been my second experience of using /......”

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Jan 29,2020
Minithumbup
Elizabeth
By: 'Alex Edler'
Jan 29,2020
0 people found
this helpful
This has been my second experience of using / dealing with Richard Kendall and they were as efficient and professional as the first time. Elizabeth was the agent responsible for my property when I bought it and I requested she was used again for my sale. ...
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By: Richard Kendall Estate Agent
Jan 29, 2020
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Thank you for taking the time to your comments on the service received from Liz and the Wakefield office. We hope we can help should you need us in the future! Many thanks ...

“Thank you very much to Sophie at Pontefract b......”

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Jan 17,2020
Minithumbup
By: 'Janet Carr'
Jan 17,2020
0 people found
this helpful
Thank you very much to Sophie at Pontefract branch for dealing with our sale. Throughout the process Sophie always kept me informed with any developments and information. I never had to chase for updates. Sophies work was in a very professional and polite manner. Again ...
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By: Richard Kendall Estate Agent
Jan 21, 2020
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Thank you for the 5* review of Sophie. ...

“Joanne and Amanda were brilliant!...”

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Jan 16,2020
Minithumbup
Joanne
Amanda Dyson
By: 'Anastasia wild'
Jan 16,2020
0 people found
this helpful
Joanne and Amanda were brilliant! Always happy to help with any queries and made a stressful situation as stress free as possible. Couldn’t recommend enough!...
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Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 17, 2020
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Thank you for your review, it really is appreciated. We are so pleased you found Joanne and Amanda to be "brilliant"... we think they are too :-) ...

“sales...”

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Jan 15,2020
Minithumbup
Amanda Dyson
Joanne
By: 'sue smith'
Jan 15,2020
0 people found
this helpful
both Amanda and jo have been very helpful kept us fully informed on all aspects of the sale of our property and are highly recommended. sue phil...
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Comment on agent fees
good
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“Outstanding service...”

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Jan 03,2020
Minithumbup
By: 'K Simpson'
Jan 03,2020
0 people found
this helpful
I cannot recommend Liz (Elizabeth) at Richard Kendall in Wakefield enough. From start to finish she managed us through the purchase of our property. I had almost daily contact and I know Liz called the solicitors, other people in the chain regularly to ensure we ...
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By: Richard Kendall Estate Agent
Jan 03, 2020
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Thank you so much for your comments regarding Liz at our Wakefield office, it really is appreciated. ...

“Liz Cooke. Outstanding service....”

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Jan 02,2020
Minithumbup
Elizabeth
By: 'Anne Grisman'
Jan 02,2020
0 people found
this helpful
Thank you so much to Liz Cooke for her outstanding effort in the sale of our property. After many hurdles (caused by other agencies) we have now completed on the sale which is totally due to the dedication and efforts of Liz. She repeatedly chased ...
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By: Richard Kendall Estate Agent
Jan 03, 2020
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Thanks for your great review of Richard Kendall and Liz in particular. It really is appreciated. ...

“Elizabeth has been our single point of contac......”

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Dec 30,2019
Minithumbup
Elizabeth
By: 'Jill Baxter'
Dec 30,2019
0 people found
this helpful
Elizabeth has been our single point of contact whilst dealing with the sale of our property. Liz has been undoubtably one of the most professional people we have had the pleasure of working with. Liz identified when to manage our expectations throughout the whole process ...
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By: Richard Kendall Estate Agent
Dec 30, 2019
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Thank you for taking the time out to leave Liz a 5* review. Liz has been part of the team for quite some years now and we are happy to read that her professionalism and friendliness has come across in the sale of your property. May we take this opportunity to wish you a happy new year. ...

“First Time Buyer!I recently bought a propert......”

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Dec 30,2019
Minithumbup
Catherine
By: 'Brooke Scholefield'
Dec 30,2019
0 people found
this helpful
First Time Buyer! I recently bought a property through Richard Kendall as a first time buyer the process at times was over whelming to say the least. Lot's of back and forth with solicitors, again at times unclear on time scales and foreign language to ...
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By: Richard Kendall Estate Agent
Dec 30, 2019
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Such a lovely review to read, we are so glad that Catherine was able to help you complete on your first home in time for Christmas. Thank you for taking the time out to leave the 5* review and we wish you all the best for the new year. ...

“Thank you to the whole team at Richard Kendal......”

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Dec 16,2019
Minithumbup
By: 'Ann Metcalfe'
Dec 16,2019
0 people found
this helpful
Thank you to the whole team at Richard Kendall, particularly Sophie as she went above and beyond to keep me informed and handled the sale of my property with professionalism and speed. I would highly recommend Richard Kendall and most definitely use them again should ...
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By: Richard Kendall Estate Agent
Dec 17, 2019
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Thank you for your 5* review of Sophie and your recommendation of Richard Kendall Estate Agent. ...

“Fantastic communication...”

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Dec 06,2019
Minithumbup
Elizabeth
By: 'Danielle lucas'
Dec 06,2019
0 people found
this helpful
Fantastic communication all the way through, really felt safe in the knowledge she was working towards the best for myself and the buyers....
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By: Richard Kendall Estate Agent
Dec 06, 2019
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Thanks so much for your review. ...

“Amazing service from Richard Kendall yet agai......”

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Dec 03,2019
Minithumbup
Catherine
By: 'Kate Wilson'
Dec 03,2019
0 people found
this helpful
Amazing service from Richard Kendall yet again. This is the second time I have sold a property using their service and they didn't falter again. Catherine is amazing at her job, Efficient, proactive and extremely knowledgeable. I'm pretty sure the process could easily be more ...
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By: Kirsty
Dec 03, 2019
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Thank you Kate for such a wonderful review of Catherine, we are pleased that you have found her efficient and knowledgeable. We will pass your kind words onto Catherine. Thank you again. ...

“Fantastic service from Liz....”

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Dec 02,2019
Minithumbup
Elizabeth
By: 'Emma Crowcroft'
Dec 02,2019
0 people found
this helpful
Fantastic service from Liz. Regular communication made a big difference and I was kept informed at every stage. After a positive experience with Liz I requested her again. Thankyou...
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By: Richard Kendall Estate Agent
Dec 02, 2019
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Thank you for the 5* review and for Liz and the service that you have received. We will pass your kind words onto Liz. ...

“Excellent service from the estate agent from ......”

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Dec 01,2019
Minithumbup
Elizabeth
By: 'Sue Reynolds'
Dec 01,2019
0 people found
this helpful
Excellent service from the estate agent from valuation through to sale completion. Kept up to date with progress in a timely manner by Liz Cooke so always fully aware as to what was happening. I’ve used this estate agent twice to sell a house ...
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By: Richard Kendall Estate Agent
Dec 02, 2019
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Thank you for such a fabulous review regarding the service you have received (not just for this sale but your previous sale and lettings). We will pass your kind words onto Liz. ...
Staff picture Elizabeth
(143)
Staff picture Amanda Dyson
(99)
Staff picture Joanne
(91)
Staff picture Catherine
(47)
Staff picture Shireen Smith
(46)
Staff picture Lucy Harrison
(22)
Staff picture Jason
(15)
Staff picture David
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:54 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Wakefield, WF1