Wakefield, WF1
4.9/5, 403 reviews
98% recommended
90% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week. show more Richard Kendall Estate Agent, a family firm with family traditions. As an independent firm with a strong team behind them. They will give you a professional and personal service seven days a week.
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 98% £53,000 £880,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 0 0 286 4 101 4 2 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties

“Sold in the first week...”

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Nov 09,2019
Minithumbup
Catherine
By: 'Andrew Southwell'
Nov 09,2019
0 people found
this helpful
Catherine Kilbride of Richard Kendall expertly kept my wife and I informed at each stage of the process, which was very helpful to us, as we have not been involved in this procedure for over 45 years! The sale went through seamlessly. The original assessment proved ...
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By: Richard Kendall Estate Agent
Nov 11, 2019
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Thank you so much for taking the time to leave your comments regarding the service you have received whilst selling your home through our Wakefield office. We are so pleased you have found the process to be seamless and will certainly pass your comments on to Catherine. May we take this opportunity to wish you all the best in your new home. ...

“Easy to deal with and sensible valuations...”

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Nov 06,2019
Minithumbup
Shireen
Catherine
By: 'WGMI'
Nov 06,2019
0 people found
this helpful
Having bought several properties through Richard Kendall over the years, I've always found them easy to deal with and sensible prices on the properties. Big thanks to Catherine, Donna, Shireen and Lucy recently....
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By: Richard Kendall Estate Agent
Nov 06, 2019
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Thank you so much for leaving your review, it really is appreciated. ...

“Property sale...”

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Nov 04,2019
Minithumbup
Shireen
Lucy
By: 'mark mandelj'
Nov 04,2019
0 people found
this helpful
This is the second time we have sold a property with Richard Kendalls, and on both occasions we have been very happy with the service provided. We found the staff to be helpful, supportive and always willing to "go the extra mile. A special thanks ...
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By: Richard Kendall Estate Agent
Nov 05, 2019
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Thank you for your 5 star review of Lucy and Shireen at our Wakefield office of Richard Kendall Estate Agent, its pleasing to read that you have used our services previously and on both occasions been happy and found us supportive and helpful. ...

“The agents were all fantastic! They contacted......”

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Oct 07,2019
Minithumbup
Shireen
Lucy
By: 'ERICA SANCHEZ ESCOBAR'
Oct 07,2019
0 people found
this helpful
The agents were all fantastic! They contacted us regulary to keep us informed of everything and the whole process ran smoothly. Lucy & Shireen, especially, were lovely and extremely helpful! They were also very patient and always keen to answer all our questions. We would definitely ...
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By: Richard Kendall Estate Agent
Oct 08, 2019
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Thank you for the 5* review of Lucy and Shireen at our Wakefield office of Richard Kendall Estate Agent. We're happy to read that you found us fantastic, patient and extremely helpful. ...

“Great thorough experience, the team were real......”

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Oct 04,2019
Minithumbup
Catherine
By: 'Adam'
Oct 04,2019
0 people found
this helpful
Great thorough experience, the team were really efficient in trying to make sure our house was sold as quickly and as pain-free as possible. Thanks again!...
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By: Richard Kendall Estate Agent
Oct 04, 2019
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Thank you so much for taking the time to leave your comments for Catherine and the Wakefield office of Richard Kendall Estate Agent. We are pleased you have found the service to be quick and pain-free! ...

“Very friendly and helpful. Lucy kept me info......”

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Oct 01,2019
Minithumbup
Lucy
Shireen
By: 'SUSAN AUCKLAND'
Oct 01,2019
0 people found
this helpful
Very friendly and helpful. Lucy kept me informed at all times and was excellent at chasing the solicitors who incidentally were rubbish! Happy to recommend & would use again. Thank you ladies...
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By: Kirsty
Oct 01, 2019
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Thank you for your 5* review of Shireen and Lucy at our Wakefield office and for the recommendation. ...

“Excellent Service...”

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Sep 22,2019
Minithumbup
Shireen
Lucy
By: 'Tricia White'
Sep 22,2019
0 people found
this helpful
Throughout the entire process of selling our house we found both Lucy and Shireen to be professional, proactive and reliable. Whenever an action was required they both delivered on their promises and kept us informed at all times with regular progress updates. We would have ...
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By: Richard Kendall Estate Agent
Sep 23, 2019
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Thank you for your 5 star review of Shireen and Lucy at our Wakefield office of Richard Kendall Estate Agent. We are pleased that you found them reliable and thank you for the recommendation. ...

“As an investor, I highly recommend Richard Ke......”

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Aug 27,2019
Minithumbup
Elizabeth
By: 'Guy'
Aug 27,2019
0 people found
this helpful
As an investor, I highly recommend Richard Kendall. The communication is great, houses are priced sensibly and I don't know any other company who answer the phone as quick as the team at RK....
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By: Richard Kendall Estate Agent
Aug 27, 2019
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Dear Guy, Thanks for the great review! We are so pleased you would recommend Richard Kendall Estate Agent and, in particular, Elizabeth Cooke. We strive to achieve great customer service and your comments amount the speed answering the phone really has pleased us! Many thanks ...

“Great service provided. Liz has been so helpf......”

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Aug 14,2019
Minithumbup
Elizabeth
By: 'Charlotte Cox'
Aug 14,2019
0 people found
this helpful
Great service provided. Liz has been so helpful and quick to respond to all my questions along the way and always kept me updated with things. Would highly recommend. Thanks again....
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By: Richard Kendall Estate Agent
Aug 14, 2019
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Thank you so much for taking the time out to leave your comments for Liz Cooke at our Wakefield office. We greatly appreciate your review and are so pleased you were kept updated throughout. ...

“Selling with Richard Kendall Pontefract...”

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Jul 30,2019
Minithumbup
By: 'Sara Cremer'
Jul 30,2019
0 people found
this helpful
Sophie at Richard Kendall in Pontefract has been excellent from start to finish (as well as the all the other staff who work in the office who I have had regular contact with!) Without their support moving house would have taken so much longer & been ...
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By: Richard Kendall Estate Agent
Jul 30, 2019
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What a fantastic 5 star review for Sophie and the rest of our Pontefract office staff of Richard Kendall Estate Agent. We are happy that were were able to speed up the process and offer support during your house sale. Thank you so much for your kind words. ...

“Really good service the team at Richard kenda......”

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Jul 29,2019
Minithumbup
By: 'Paul Goff'
Jul 29,2019
0 people found
this helpful
Really good service the team at Richard kendal where in contant communication with us throughout the selling of our property both in regards viewing but also the chasing up of information needed when selling this made a stressful time a lot easier would use again ...
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By: Richard Kendall Estate Agent
Jul 30, 2019
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We really are grateful that you have taken the time out to leave a 5 star review for Richard Kendall Estate Agent and we are glad that, if needed, you would use our services again in the future. ...

“Local Professional Company...”

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Jul 27,2019
Minithumbup
Catherine
By: 'Julian Henthorn'
Jul 27,2019
0 people found
this helpful
Right from the start we knew we had chosen well. Using a local company that know the market and with real people that you can speak to who know your property. Our contact was Catherine Kilbride who though out the whole process was totally on ...
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Comment on agent fees
The fees were good for the amount of work the estate agent had to do to sell the property.
Was this helpful? Yes
By: Kirsty
Jul 29, 2019
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Thank you so much for taking the time out to comment on the service that you received from Catherine at our Wakefield office of Richard Kendall Estate Agent. We are so pleased to read in particular that you felt you chose well by going with a local company on the high street. ...

“Great service from start to finish by Liz, al......”

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Jul 06,2019
Minithumbup
Elizabeth
By: 'Rebecca Linford'
Jul 06,2019
0 people found
this helpful
Great service from start to finish by Liz, always kept me up to date with the sale process. Can’t recommend her highly enough...
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By: Richard Kendall Estate Agent
Jul 08, 2019
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Thanks so much for the recommendation for Liz at our Wakefield office of Richard Kendall Estate Agent, its good to read that you received great service. ...

“We purchased a property through Richard Kenda......”

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Jul 04,2019
Minithumbup
Catherine
By: 'Daniel'
Jul 04,2019
0 people found
this helpful
We purchased a property through Richard Kendall, and the service we received from the move coordinator Catherine was invaluable to our move. Without her assistance and professionalism the whole move process would undoubtedly taken much longer....
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By: Richard Kendall Estate Agent
Jul 05, 2019
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Thank you Daniel for your 5 star review of Catherine at our Wakefield office of Richard Kendall Estate Agent. We wish you all the best in your new home. ...

“Liz and the team sold my Dad's house. All sta......”

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Jul 03,2019
Minithumbup
Elizabeth
Jason
By: 'Sheena Vaughan'
Jul 03,2019
0 people found
this helpful
Liz and the team sold my Dad's house. All staff were fully compassionate and efficient at all times. Also very friendly....
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By: Richard Kendall Estate Agent
Jul 04, 2019
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Thank you for your 5 star review of Liz and all at Richard Kendall Estate Agent. ...

“Great Service...”

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Jun 19,2019
Minithumbup
Elizabeth
By: 'Wakefield Seller'
Jun 19,2019
0 people found
this helpful
Liz and her colleagues have been great while selling my late mother's house. They kept in touch regularly, were always cheerful and positive and offered sensible advice. Many thanks...
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Comment on agent fees
Pretty reasonable given the number of accompanied viewings and the amount of contact they had with us
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jun 19, 2019
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We appreciate you taking the time out to leave us your review for Liz and our Wakefield office. Customer service is important to us and we are so pleased we have kept you updated throughout. Many thanks. ...

“Sale of Bungalow...”

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Jun 18,2019
Minithumbup
Elizabeth
By: 'Mike Underwood'
Jun 18,2019
0 people found
this helpful
Liz was a genuine pleasure to work with from initial contact to completion of sale. Nothing was too much trouble for her and she made the process seem very straightforward....
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Comment on agent fees
Fees very fair
Was this helpful? Yes
By: Kirsty
Jun 18, 2019
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Thank you Mr Underwood for your 5 star review of Liz at the Wakefield office of Richard Kendall Estate Agents. Its good to hear that Liz helped make the process seem straight forward and we will pass your kind words onto her. ...

“Stress Free...”

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Jun 18,2019
Minithumbup
Amanda
By: 'Mr Buxton & Miss Everiss'
Jun 18,2019
0 people found
this helpful
Thank you for the updates throughout buying our first home. It was painless and we were kept up to date throughout the process....
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By: Kirsty
Jun 18, 2019
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Thanks for the 5 star review, we are so glad that we made the purchase of your first home stress free ;-) ...

“Above and beyond!...”

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Jun 18,2019
Minithumbup
Elizabeth
By: 'Janet'
Jun 18,2019
0 people found
this helpful
Our situation as property sellers was an 'interesting' one... two sisters and a step sister with joint ownership and all three of us had to agree on everything (which didn't always happen!). Liz kept us all informed and well advised throughout and liaised between us ...
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Comment on agent fees
Fees were very reasonable compared with other agents we looked at.
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jun 19, 2019
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Dear Janet, thank you so much for taking the time out to leave your review for Liz and our Wakefield office, your comments are greatly appreciated. We are so pleased you have been kept well advised and informed throughout the whole process. ...

“Efficient, organised and professional...”

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Jun 13,2019
Minithumbup
Elizabeth
By: 'Chris'
Jun 13,2019
0 people found
this helpful
We had a five star professional service from Liz. She kept us regularly updated with developments, offered advice when needed and was the driving force pushing for completion of the sale. Thank you Liz....
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Comment on agent fees
Good
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By: Kirsty
Jun 13, 2019
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Thank you Chris for your 5 star review of Liz at our Wakefield office of Richard Kendall Estate Agent ...

“Very Happy Vendor...”

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Jun 11,2019
Minithumbdown
Joanne
Amanda
By: 'Donna W'
Jun 11,2019
0 people found
this helpful
My Thanks go to Joanne & Amanda from the Wakefield office who worked tirelessly to sell my house. However, everyone I spoke with from the point of valuation, pictures and production of the brochure were very friendly and professional. I felt like they were interested in ...
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By: Kirsty
Jun 11, 2019
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Thank you so much Donna for your kind words regarding Joanne and Amanda at our Wakefield office. We are so pleased that you found the service professional right form the very beginning. ...

“Excellent...”

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Jun 07,2019
Minithumbup
Amanda
Joanne
By: 'DH'
Jun 07,2019
0 people found
this helpful
Amanda kept us informed from start to finish with a can do professional service at every point of contact, Joanne was also very helpful and both ladies provided an excellent customer experiencev...
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By: Kirsty
Jun 10, 2019
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Thank you for taking the time out to review Amanda and Joanne from our Wakefield office of Richard Kendall Estate Agent. ...

“Great Service...”

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Jun 04,2019
Minithumbup
Catherine
By: 'Wilson'
Jun 04,2019
0 people found
this helpful
Catherine was a great help throughout our purchase. She was professional, timely and very personable. We are very grateful for the help she provided and the time she spent on our case. Would strongly recommend their services....
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By: Kirsty
Jun 04, 2019
View all comments (1)
What a lovely review for Catherine at our Wakefield office of Richard Kendall Estate Agent. Thank you so much for taking time out to let us know you found her helpful and professional. May we wish you all the best in your new home. ...

“Brilliant...”

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Jun 01,2019
Minithumbup
Amanda
Joanne
By: 'Andy R'
Jun 01,2019
0 people found
this helpful
I have recently purchased my first home and I'd like to thank Richard Kendall at the Wakefield Northgate branch for everything they have done throughout the purchase. Amanda and Joanne have both been amazing by updating me on everything and making sure the viewing and ...
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Comment on agent fees
I don’t have any bad comments to say about Richard Kendall as all fees are adequate and respectful for their services.
Was this helpful? Yes
By: Kirsty
Jun 03, 2019
View all comments (1)
Thank you so much for your comments regarding the service you received from our Wakefield office in particular Joanne and Amanda. May we wish you all the best in your first home ;-) ...

“Fast faultless sale...”

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May 31,2019
Minithumbup
Amanda
Joanne
By: 'Lynn'
May 31,2019
0 people found
this helpful
Sold a property that had also been rented via Richard Kendall and can not praise the staff enough for their help and professional service. Amanda kept us informed all the way and other members of staff always dealt with our queries and request quickly and ...
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Comment on agent fees
Their fees were very competitive
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Staff picture Elizabeth
(133)
Staff picture Amanda
(92)
Staff picture Joanne
(83)
Staff picture Shireen
(43)
Staff picture Catherine
(43)
Staff picture Niki
(41)
Staff picture Lucy
(18)
Staff picture Jason
(13)
Staff picture David
(3)
No image available Richard
(2)
No image available Jenny
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 3:41 PM 09/11/2017 by Lucie

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Richard Kendall Estate Agent

Branch - Wakefield, WF1