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    Craig Hepworth
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Richard Kendall Estate Agent

15 Cornmarket Pontefract Pontefract
West Yorkshire
WF8 1AN

01977 798 844
Apr 29,2017
Minithumbup
Lisa Wood
Lisa Wood
By:
Apr 29,2017
0 people found
this helpful
I bought a house on behalf of my parents, due to them living abroad, and Lisa wood was excellent throughout. I have picked her twice as I feel that she has been so helpful and understanding she deserves it. She went beyond the extra mile to help me during the purchase. I would recommend her to anybody....
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Apr 10,2017
Minithumbup
Kelly Scoffins
By:
Apr 10,2017
0 people found
this helpful
Kelly has been very helpful during the process of finding a tenant. She is polite, prompt at replying to queries, knowledgeable and nothing seems like too much trouble....
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Mar 31,2017
Minithumbup
Kelly Scoffins
By:
Mar 31,2017
0 people found
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I have 2 rental properties where Kendall's act as letting agents and work on my behalf. Kelly Scoffins has dealt with both properties for several years for me. Kelly has always been the ultimate professional, not only taking the lead when things are the responsibility of the agent but also talking things over with me and helping me to come to a fair and sensible conclusion. Kelly has great experience of property maintenance and knows how things should be. I have relied on her for information and...
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Mar 31,2017
Minithumbup
Kelly Scoffins
By:
Mar 31,2017
0 people found
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Where other companies have failed, Kelly has always been able to keep the property tenanted and ensured that the property was well-maintained. Cheerful, considerate and helpful all of the time....
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Comment on agent fees
The fees are very competitive.
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Mar 29,2017
Minithumbup
Kelly Scoffins
Donna Woodward
By:
Mar 29,2017
0 people found
this helpful
Over the past 2 years I have sold 2 houses and negotiated a letting with Kendals. Donna and Kelly could not have been any more professional, Friendly, Competent or effective. As a result I would not hesitate in recommending either branch of the business....
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Comment on agent fees
The flexible approach in a competitive market is the key
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Mar 20,2017
Minithumbup
Lisa
By:
Mar 20,2017
0 people found
this helpful
Lisa was very helpful during the recent sale of my property. She kept me up to date even when solicitors didn't!!....
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Mar 17,2017
Minithumbup
Lisa Wood
Jody Murphy
By:
Mar 17,2017
0 people found
this helpful
We can not speak highly enough about the whole team at Richard Kendall Pontefract, who have all been wonderful but a special big thank you goes out to the lovely Lisa and Jody personally. They have both been truly amazing from start to finish, there professionalism, Customer service and duty of care was to say the least second to none! They took away all the stress that usually comes with selling a property and nothing was too much trouble for them. We would highly recommend Richard Kendall Po...
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Feb 27,2017
Minithumbup
Kelly Scoffins
By:
Feb 27,2017
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We viewed a number of properties prior to selecting this one with other local agents. Without doubt the Richard Kendall Estate Agency and in particular the staff member Kelly Scoffins who dealt with our tenancy were far more professional and supportive in in dealing with our needs. They ensured the process was smooth and took great care to ensure we understood all the contractual implications prior to signing the agreement....
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Comment on agent fees
The was our first tenancy agreement but by comparing fees mainly over the internet I would say the were competitive.
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Feb 27,2017
Minithumbup
Lisa Wood
Donna Woodward
By:
Feb 27,2017
0 people found
this helpful
I could not recommend this branch or team enough I have sold several properties through them and each time they have proven themselves to be very efficient with good turn around times, I am a customer with high expectations and not the easiest person to deal with at time but the ladies have always been really friendly, approachable and done what I have asked of them without question. Thanks everyone keep it up :-)...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbdown
Donna Woodward
Lisa
By:
Feb 21,2017
0 people found
this helpful
RUDE IGNORANT STAFF! I have never, in my life, met a ruder bunch of women. They made everything very difficult with lack of communication then were very agitated when we phoned to ask questions. They were very un cooperative with our surveyors and had very little time for us throughout the whole process, they were more interested in chatting to each other in their office whilst we were waiting to be seen rather than answering phone calls. I will definitely be staying away from this company in ...
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By: Jody Murphy
Feb 27, 2017
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It's disappointing that your purchase through Richard Kendall Estate Agent wasn't what you expected. There are several thing along the process that are unfortunately beyond our control. These would be the mortgage process, surveyors reports and the legal process itself. At Richard Kendall Estate Agent we pride ourselves on both our professional approach to work and towards our customers as you can see from our other reviews. We do treat complaints seriously and have an effective complaints proce ...
Feb 09,2017
Minithumbup
Donna Woodward
Lisa Wood
By:
Feb 09,2017
0 people found
this helpful
I have purchased and sold properties through Richard Kendall and in both cases Donna & Lisa was my contact there,l couldn't have been more pleased in how they handled everything regarding this,in a very friendly and professional manner. I would have no hesitation in recommending Donna or Lisa @ Richard Kendalls to anyone who was buying or selling property....
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Comment on agent fees
Seems Fair.
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Jan 31,2017
Minithumbup
Donna Woodward
By:
Jan 31,2017
0 people found
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Very Helpful and came out to rework the photo's when the property was stalled in the market for a while. This created far greater interest along with the much reduced price....
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Comment on agent fees
There are many on the market that have a much reduced fee to that we paid.However we liked the professional and personnel service from the whole team.
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Jan 12,2017
Minithumbup
Kelly Scoffins
By:
Jan 12,2017
0 people found
this helpful
Kelly was the agent who looked after us during the time we rented a property..... kelly was fantastic. Very friendly and if we had any issues she was very efficient and would get it sorted asap....
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Dec 23,2016
Minithumbup
Lisa
By:
Dec 23,2016
0 people found
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From start to completion, Lisa customer service was excellent, she kept me well informed throughout the sale & offered assistance where required. Great communication, excellent service, made the selling process less stressful than required....
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Dec 23,2016
Minithumbup
Lisa
By:
Dec 23,2016
0 people found
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From start to completion, Lisa customer service was excellent, she kept me well informed throughout the sale & offered assistance where required. Great communication, excellent service, made the selling process less stressful than required....
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Dec 21,2016
Minithumbup
Lisa
By:
Dec 21,2016
0 people found
this helpful
We have recently sold 2 properties which have both been handled by LISA. She has been excellent from start to finish continually updating us through the process. She is always polite,enthusiastic ,helpful and ready to listen. Many thanks Lisa...
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Comment on agent fees
Ok
Was this helpful? Yes
Dec 20,2016
Minithumbup
Lisa
Donna Woodward
By:
Dec 20,2016
0 people found
this helpful
Thank you very much in helping in our house sale.we hope you all have a lovely Christmas thank you...
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Comment on agent fees
Good
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Dec 19,2016
Minithumbup
Donna Woodward
Lisa
By:
Dec 19,2016
0 people found
this helpful
A very good team, good communication, empathy and detailed knowledge throughout the sale. I would strongly recommend them and really good all round experience...
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Comment on agent fees
Good and
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Dec 06,2016
Minithumbup
Donna Woodward
By:
Dec 06,2016
0 people found
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Can't say thank you enough to the team at Pontefract, especially Donna. We didn't have the easiest of moves due to issues with buyers but Richard Kendall supported us and helped us remain positive about the sale of our property. They went above and beyond what we expected and thanks to them we have managed to move to our dream home. Can't recommend them enough. Again a massive, massive thank you!...
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Dec 02,2016
Minithumbup
Donna Woodward
By:
Dec 02,2016
0 people found
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The property sale was completed within the agreed time scale and at the price advised with a very professional service...
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Comment on agent fees
good
Was this helpful? Yes
Nov 16,2016
Minithumbup
Kelly Scoffins
By:
Nov 16,2016
0 people found
this helpful
Dealing with Kelly at the Pontefract office was a pleasure, extremely helpful, and very speedy to resolve any issues relating to the property. I have moved out of the area now, but if I'm ever back then I will certainly turn to Richard Kendall's and Kelly Scoffins. David Haselden...
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Aug 31,2016
Minithumbup
Kelly Scoffins
By:
Aug 31,2016
0 people found
this helpful
Many thanks to Richard Kendall for looking after our property, 34 Castleford Road. It has been handled extremely well over the last 4.5 years. A special mention to Kelly Scoffins who has been first class. She has at all times been efficient, helpful and professional with a very friendly personality. Any problems have been dealt with immediately and she has always kept us informed in a timely manner. Thank you Kelly! I would have no hesitation in placing a property in the hands of Richard Kendall...
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Comment on agent fees
I cannot really comment, as I have not used any other agent. However, I did the not feel the fees were too expensive, otherwise I would have looked elsewhere.
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Aug 14,2016
Minithumbup
Craig Hepworth
Lisa
By:
Aug 14,2016
0 people found
this helpful
Craig Hepworth - an excellent valuer who was reassuring, professional and very patient. A very positive introduction to the Kendall team. Lisa (no surname?) has been the main point of contact for the majority of time during the property's promotion and eventual sale. An absolute star and source of timely information and updating. Professional, ever patient and always calming at times of unexpected delays and buyer related procrasinations. Thank you Lisa. And also Donna, who was key contact in ...
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Comment on agent fees
Very reasonable, given the quality and accessibility of the staff, their expertise, and excellent customer service.M
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Aug 11,2016
Minithumbup
Lisa
By:
Aug 11,2016
0 people found
this helpful
Although it was a long drawn out affair, due to the lender, I found Lisa the most helpful with everything, she was very knowledgeable, always kept me updated, even before my solicitor. Cannot praise her enough!...
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Jul 29,2016
Minithumbup
Lisa
By:
Jul 29,2016
0 people found
this helpful
Absolutely amazing service from this estate agents and Big Thanks to Lisa. As first time buyers with 8 weeks to purchase and move we were very nervous and had loads of what I call silly questions Lisa Wood was extremely informative from the start and very helpful. Lisa responded to daily emails very quickly with no end of help and advice. We had a few hiccups along the way but Lisa resolved these within a few days and informed us every Step of the way which put our minds at ease. We can't than...
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Jun 17,2016
Minithumbup
Lisa
By:
Jun 17,2016
0 people found
this helpful
Just a few words of thanks, especially to Lisa Wood, EXTREMELY helpful from start to finish, nothing was too much trouble for her, would highly recommend this estate to anyone buying a House, thank you very much for all your help, Linda...
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Jun 03,2016
Minithumbup
Lisa
Donna Woodward
By:
Jun 03,2016
0 people found
this helpful
Lisa Wood definitely went above and beyond in her job. 5 stars really isn't enough to give her. I found Lisa through researching the best estate agents, finding Richard Kendall. Lisa has to be ranked number 1 with all the good positive reviews, I have read and heard and also through my own experience. Lisa's excellence is really solid and consistent. As a first time home buyer, I really couldn't be happier that I found Lisa. Following are the things that I think Lisa has been consistently excee...
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Comment on agent fees
Average market rates, customer care however justifies opting for Richard Kendall over cheaper service providers
Was this helpful? Yes
May 20,2016
Minithumbup
Donna Woodward
Lisa
By:
May 20,2016
0 people found
this helpful
We would like to thank Donna and Lisa. They are very professional and go that extra mile. They have kept us informed from start to finish....
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Comment on agent fees
Very reasonable for the amount of work they done on our behalf.
Was this helpful? Yes
May 04,2016
Minithumbup
Kelly Scoffins
By:
May 04,2016
0 people found
this helpful
Kelly Scoffins at Richard Kendall oversaw our tenancy at our previous rental property; from day to day queries, to the final check out. We found her to be extremely professional, as well as being incredibly friendly. Our every request was catered for, and we've left with a very positive view of Richard Kendall Estate Agents....
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Comment on agent fees
Average
Was this helpful? Yes
Apr 29,2016
Minithumbup
Lisa
By:
Apr 29,2016
0 people found
this helpful
I would look to thank Iisa for all her help in selling our property I feel I have made a friend she try's to make everything go as smoothly as possible at a stressful time I am very grateful to her. C Blackburn...
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Comment on agent fees
Some estate agents are cheaper but haveing three valuations we went with the one that gave us the best feeling that they would sell our property
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £65,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £65,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 6 0 28 0 10 2 0 0
Craig Hepworth - upload your photo Craig Hepworth
2 reviews

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Chris Worrall - upload your photo Chris Worrall
1 reviews

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Kelly Scoffins - upload your photo Kelly Scoffins
13 reviews

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Helen Johnson - upload your photo Helen Johnson
1 reviews

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Donna Woodward - upload your photo Donna Woodward
19 reviews

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Lisa  - upload your photo Lisa
21 reviews

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Lisa Wood - upload your photo Lisa Wood
5 reviews

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Jody Murphy - upload your photo Jody Murphy
1 reviews

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