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    Craig Hepworth
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    Lisa
No description available.
Richard Kendall Estate Agent

15 Cornmarket Pontefract Pontefract
West Yorkshire
WF8 1AN

01977 798 844

Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
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Can't say thank you enough to the team at Pontefract, especially Donna. We didn't have the easiest of moves due to issues with buyers but Richard Kendall supported us and helped us remain positive about the sale of our property. They went above and beyond what we expected and thanks to them we have managed to move to our dream home. Can't recommend them enough. Again a massive, massive thank you!...
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Dec 02,2016
Minithumbup
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Dec 02,2016
0 people found
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The property sale was completed within the agreed time scale and at the price advised with a very professional service...
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Comment on agent fees
good
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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Dealing with Kelly at the Pontefract office was a pleasure, extremely helpful, and very speedy to resolve any issues relating to the property. I have moved out of the area now, but if I'm ever back then I will certainly turn to Richard Kendall's and Kelly Scoffins. David Haselden...
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Many thanks to Richard Kendall for looking after our property, 34 Castleford Road. It has been handled extremely well over the last 4.5 years. A special mention to Kelly Scoffins who has been first class. She has at all times been efficient, helpful and professional with a very friendly personality. Any problems have been dealt with immediately and she has always kept us informed in a timely manner. Thank you Kelly! I would have no hesitation in placing a property in the hands of Richard Kendall...
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Comment on agent fees
I cannot really comment, as I have not used any other agent. However, I did the not feel the fees were too expensive, otherwise I would have looked elsewhere.
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Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
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Craig Hepworth - an excellent valuer who was reassuring, professional and very patient. A very positive introduction to the Kendall team. Lisa (no surname?) has been the main point of contact for the majority of time during the property's promotion and eventual sale. An absolute star and source of timely information and updating. Professional, ever patient and always calming at times of unexpected delays and buyer related procrasinations. Thank you Lisa. And also Donna, who was key contact in ...
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Comment on agent fees
Very reasonable, given the quality and accessibility of the staff, their expertise, and excellent customer service.M
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Aug 11,2016
Minithumbup
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Aug 11,2016
0 people found
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Although it was a long drawn out affair, due to the lender, I found Lisa the most helpful with everything, she was very knowledgeable, always kept me updated, even before my solicitor. Cannot praise her enough!...
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Jul 29,2016
Minithumbup
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Jul 29,2016
0 people found
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Absolutely amazing service from this estate agents and Big Thanks to Lisa. As first time buyers with 8 weeks to purchase and move we were very nervous and had loads of what I call silly questions Lisa Wood was extremely informative from the start and very helpful. Lisa responded to daily emails very quickly with no end of help and advice. We had a few hiccups along the way but Lisa resolved these within a few days and informed us every Step of the way which put our minds at ease. We can't than...
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Jun 17,2016
Minithumbup
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Jun 17,2016
0 people found
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Just a few words of thanks, especially to Lisa Wood, EXTREMELY helpful from start to finish, nothing was too much trouble for her, would highly recommend this estate to anyone buying a House, thank you very much for all your help, Linda...
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Jun 03,2016
Minithumbup
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Jun 03,2016
0 people found
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Lisa Wood definitely went above and beyond in her job. 5 stars really isn't enough to give her. I found Lisa through researching the best estate agents, finding Richard Kendall. Lisa has to be ranked number 1 with all the good positive reviews, I have read and heard and also through my own experience. Lisa's excellence is really solid and consistent. As a first time home buyer, I really couldn't be happier that I found Lisa. Following are the things that I think Lisa has been consistently excee...
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Comment on agent fees
Average market rates, customer care however justifies opting for Richard Kendall over cheaper service providers
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May 20,2016
Minithumbup
By:
May 20,2016
0 people found
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We would like to thank Donna and Lisa. They are very professional and go that extra mile. They have kept us informed from start to finish....
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Comment on agent fees
Very reasonable for the amount of work they done on our behalf.
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May 04,2016
Minithumbup
By:
May 04,2016
0 people found
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Kelly Scoffins at Richard Kendall oversaw our tenancy at our previous rental property; from day to day queries, to the final check out. We found her to be extremely professional, as well as being incredibly friendly. Our every request was catered for, and we've left with a very positive view of Richard Kendall Estate Agents....
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Comment on agent fees
Average
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
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I would look to thank Iisa for all her help in selling our property I feel I have made a friend she try's to make everything go as smoothly as possible at a stressful time I am very grateful to her. C Blackburn...
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Comment on agent fees
Some estate agents are cheaper but haveing three valuations we went with the one that gave us the best feeling that they would sell our property
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Apr 24,2016
Minithumbup
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Apr 24,2016
0 people found
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Thanks to Lisa and all the staff at Richard Kendal for a professional and efficient service. I was kept fully informed through regular communications throughout the whole process. I have no hesitation in recommending Richard Kendal....
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Apr 19,2016
Minithumbup
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Apr 19,2016
0 people found
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I would like to thank everyone at richard kendall estate agents for marketing my property and to lisa who i dealt with she is lovely very professional an also kept us up to date with with selling our property if we needed to speak to her she made sure she always got back to us i would definatly recommend this agent thankyou Mr Mrs Tipton...
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Comment on agent fees
Good price
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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I recently marketed and sold my property using Richard Kendal Pontefract branch. The agents fees were very well priced in comparison with competitors. Throughout the process i was regularly updated by Donna who was very professional, knowledgeable, friendly and approachable. If i ever require estate agents in the future I would without doubt be contacting Donna Woodward...
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Comment on agent fees
good
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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As a first time buying I was totally naive to the whole buying a house process but Lisa at pontefract branch has been amazing. She kept me in the loop at all times, answered all my queries at any time (I had lots) was beyond helpful and polite always and just overall made my purchasing of the property not stressful at all and I would highly recommend Richard Kendall....
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Comment on agent fees
Good
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Apr 14,2016
Minithumbup
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Apr 14,2016
0 people found
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I would like to highly recommend Donna, for her support and excellent service for us when we were selling our house. It got tricky when we were messed about buyers. Donna all the way through was a great support through the difficult times. We found her to be very professional, friendly and polite and very efficient. always knew what was happening before anyone else, a great source of knowledge on the housing market. Donna for me was like having a friend selling your house, holding your hand all ...
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Comment on agent fees
Fair
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
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Kelly was superb throughout my term, dealing with anything I threw at her in a very professional and friendly manner, with nothing being too much trouble. It was always a pleasure to talk to her, I would highly recommend using her for a letting to anyone that needs to, a credit to Kendalls! Thank you Kelly....
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Comment on agent fees
Reasonable fees, I was happy to pay what I did as the property was worth that to me
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Mar 31,2016
Minithumbup
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Mar 31,2016
0 people found
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I cannot recommend Lisa highly enough. She is professional,knowledgeable, energetic, pro-active and truly cares about her clients. She always has her finger on the pulse and is fully aware of all the viewings and follows them up and then,when sold, continues to put in 100% effort to ensure everything progresses smoothly. Without her input the sale would have been far more lengthy and stressful. Thank you Lisa, you deserve great success....
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Mar 28,2016
Minithumbup
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Mar 28,2016
0 people found
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The professional service provided by Donna has been superb during the entire sales process. I would have no hesitation in recommending Donna and the team at Pontefract to anybody, and have already done so....
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Comment on agent fees
Fair
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Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
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Thank you Donna Woodward you went beyond the norm for us and kept us informed all the way. Very professional and extreamly polite. Congratulations to Richard Kendal for having the right caliber of staff to help people like my myself and my wife....
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Comment on agent fees
1st Clads
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Feb 26,2016
Minithumbup
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Feb 26,2016
0 people found
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Lisa at richard Kendal was fantastic from start to finish, from marketing the property to having numberous offers on the table within 5 days she negotiated the best deal for ourselves and was professional and at times went above and beyond expectation to make the process a smooth one, anyone selling or thinking of it should defiantly give them a call, we will use these again and again....
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Comment on agent fees
Agents fees a slightly high compared to others but you pay for what you get. Top service.
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
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Really good, honest communication from the Richard Kendall team. Donna and Lisa were always available and whatever was promised actually happened. A rare thing in this day and age. Great liaison with all stakeholders including Purchaser and Solicitors. I feel they went the extra mile and nothing was too much trouble...
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Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
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Lisa was absolutely fabulous when it came to helping me and my partner with sorting out our property, she always efficiently chased when we needed her to and calmed me down when I became very stressed with the situation because of things that occurred with the solicitors. She by far is the nicest lady I have ever spoken with and her customer service is magnificent and she knows her role well and you really do sense she cares and it is very rare you find this from people. One word to sum Lisa up ...
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Dec 02,2015
Minithumbup
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Dec 02,2015
0 people found
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Very helpful. Any problems we had were dealt with. Any concerns we voiced were passed on the same day and outcome fed back. Poor communication between solicitors but this was improved by the work of the staff. Pleased with the service....
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Dec 02,2015
Minithumbdown
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Dec 02,2015
0 people found
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Non personal experiance the sales rep didnt even know our names and constant lies terrible experaince very disappointed added more stress to buying a house...
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By: Richard Kendall Estate Agent
Dec 02, 2015
View all comments (1)
Dear Sally, Please could you email mail@richardkendall.co.uk outlining your concerns in more detail. Kind Regards Richard Kendall Estate Agent....
Nov 20,2015
Minithumbup
By:
Nov 20,2015
1 people found
this helpful
I found Richard Kendall to be a delight to have as an estate agent. Kelly in particular was always professional and polite. We only encountered a few issues with the property whilst living there but with one phone call they would take action immediately to help out. Extremely pleased with how the checkout & deposit has been handled and would definitely recommend. Thank you...
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Nov 16,2015
Minithumbup
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Nov 16,2015
0 people found
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We decided to sell our home with Richard Kendall after viewing a house they already had on the market and we had put an offer in that had been accepted. Knowing how rare it is to find a new house, have an offer accepted and then have your own property to sell quickly enough so it doesn't all fall through, I decided it would be sensible to sell our own home through Richard Kendall. I dealt with Donna Woodward from the beginning and she has been nothing but professional and helpful. Donna knew ...
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Nov 14,2015
Minithumbup
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Nov 14,2015
0 people found
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I would like to leave a review for Kelly Scoffins as I feel she has gone beyond our expectations and has provided a top notch service! She has kept us updated and offered us sound advice throughout the process (our Tennant's leaving and gaining new Tennant's). She even called at the property twice on her way home, on one occasion due to my concern she went to check the blinds were in a position so that nobody could see the property was empty. She has a really friendly manner, nothing seems to ...
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Comment on agent fees
We have paid the same rate for a number of years and are happy with this. We could probably get a slightly lower rate but from my experience this would be for a lesser service.
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Sep 24,2015
Minithumbup
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Sep 24,2015
0 people found
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Donna was extremely professional & helpful in the Sale & Purchase. She liaised with all to & went the extra mile. Thanks Donna!...
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Comment on agent fees
As Richard Kendall worked for the Vendor, we paid no fees
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £71,000
  • Max: £253,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 4 0 17 0 9 1 0 0
Craig Hepworth - upload your photo Craig Hepworth
2 reviews

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Chris Worrall - upload your photo Chris Worrall
1 reviews

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Kelly Scoffins - upload your photo Kelly Scoffins
7 reviews

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Helen Johnson - upload your photo Helen Johnson
1 reviews

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Donna Woodward - upload your photo Donna Woodward
12 reviews

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Lisa  - upload your photo Lisa
14 reviews

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