Castleford, WF10
4.9/5, 65 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
With nearly 50 years’ experience in selling and renting homes through the 5 towns of Wakefield, Richard Kendall Estate Agent are the only agent to call. Like all of our offices, our Castleford office is open 7 days a week, call in to speak to a member of our friendly team, or get ... show more With nearly 50 years’ experience in selling and renting homes through the 5 towns of Wakefield, Richard Kendall Estate Agent are the only agent to call. Like all of our offices, our Castleford office is open 7 days a week, call in to speak to a member of our friendly team, or get in touch using the contact details below.
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

Opening Hours
Address

Richard Kendall Estate Agent
46 Carlton Street
Castleford
West Yorkshire
WF10 1BA
01977 808210

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £60,000 £1,900,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 40 1 20 3 0 0
Areas covered
  • WF10
  • WF11
  • LS15
  • LS25
  • LS26
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
Images & Videos

“Tina really helped me through my house sale, ......”

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Oct 19,2020
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Tina
By: 'Keira Dawson'
Oct 19,2020
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Tina really helped me through my house sale, she was amazing and gave me all the best advice and chase ups she could possibly do, my solicitor wasn’t the best and neither were my buyers but tina went above and beyond to try and ...
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By: Richard Kendall Estate Agent
Oct 20, 2020
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Thank you so much for your review. ...

“Superb Staff At Richard Kendall Estate Agents Castleford...”

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Mar 05,2020
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Tina
By: 'Elaine Rounding'
Mar 05,2020
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Excellent service throughout the sale of our property in Castleford .Tina and colleges kept us informed every step throughout the process,providing useful advice when requested.The staff at the Castleford office are a credit to Richard Kendall estate agents, Anthony&Elaine...
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By: Richard Kendall Estate Agent
Mar 06, 2020
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Thank you so much for the great review of our Castleford office. ...

“Faultless Service....”

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Feb 25,2020
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Alison
By: 'ANDY TAYLOR'
Feb 25,2020
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this helpful
Faultless Service. Alison always managed to make us feel like we her most important clients. She contacted us regularly with updates on progress and was always encouraging and understanding....
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By: Richard Kendall Estate Agent
Feb 26, 2020
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Thank you for your review, it really is appreciated. ...

“Excellent service through the sale of our hom......”

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Feb 03,2020
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Alison
Tina
By: 'Jade Spencer'
Feb 03,2020
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Excellent service through the sale of our home. Constantly keeping us updated throughout the whole process taking off that pressure. Big mention to Alison who really has been great and couldn't of asked any more of her. Not forgetting Tina and Rachel who have also ...
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By: Richard Kendall Estate Agent
Feb 04, 2020
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Thank you for the review left the team at our Castleford office. ...

“Absolutely fantastic service, Alison from the......”

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Feb 03,2020
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Alison
Tina
By: 'Kate Murgatroyd'
Feb 03,2020
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Absolutely fantastic service, Alison from the Castleford office was outstanding. She went above and beyond to help the sale of our home as stress free as possible. Would highly recommend to anyone who is buying or selling a property....
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By: Richard Kendall Estate Agent
Feb 07, 2020
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Thank you so much for taking the time to leave your review, it really is appreciated. ...

“Absolutely fantastic service throughout 17 we......”

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Jan 27,2020
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Alison
By: 'Ryan Whitworth'
Jan 27,2020
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Absolutely fantastic service throughout 17 weeks! Made buying a house seem like a doddle! Special mention to Alison in the Castleford branch & Chris housman! Always available to help and nothing is ever too much trouble! If you a considering buying through Richard kendall then don't hesitate! ...
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By: Richard Kendall Estate Agent
Jan 29, 2020
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Thank you taking the time to leave your review. We are so pleased you would recommended us. ...

“This company is to be highly recommended.We h......”

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Dec 23,2019
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Alison
By: 'Peter Anthony Bailey'
Dec 23,2019
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This company is to be highly recommended.We have been buying and selling houses with career moves for over 45 years.This is the best company yet.Highly skilled and helpful staff who communicate regularly throughout the process.Excellent premises,effective advertising and active participation in ...
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By: Richard Kendall Estate Agent
Dec 30, 2019
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Wow! Thank you so much for this fantastic review of Alison and the Castleford office. I am sure they will take great pride in reading it and may we take this opportunity to wish you a happy new year. ...

“Brilliant company, so glad I chose them, Tina......”

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Dec 12,2019
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Tina
By: 'Deborah Perkins'
Dec 12,2019
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Brilliant company, so glad I chose them, Tina gave me weekly updates explaining things clearly to me as it’s the first time I’ve done this, if Tina wasn’t available her colleague Alison helped And informed me also. I would definitely recommend Castleford ...
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By: Richard Kendall Estate Agent
Dec 12, 2019
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Thanks so much for leaving Tina and the Castleford office 5* and your kind words along with the recommendation. ...

“I cannot recommend enough everyone at richa......”

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Dec 09,2019
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Alison
By: 'Mike holmes'
Dec 09,2019
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I cannot recommend enough everyone at richard kendall's castleford branch especially Alison who dealt with my purchase. Alison kept me informed and chased and pushed to get the purchase through very quickly and very efficiently. I would certainly recommend anyone to use there excellent services ...
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By: Richard Kendall Estate Agent
Dec 10, 2019
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What a great 5* review for Alison at the Castleford office. Thanks so much for taking the time to leave these kind comments and your recommendation. ...

“Excellent support throughout the sale. Aliso......”

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Nov 26,2019
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Tina
Alison
By: 'Gail Wilson'
Nov 26,2019
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Excellent support throughout the sale. Alison and Tina in the office were great, always keeping in the loop. Would happily recommend....
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By: Kirsty
Nov 26, 2019
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What a lovely review for Alison and Tina at our Castleford office, thank you so much for the 5 stars. ...

“Great experience...”

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Nov 15,2019
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Alison
Tina
By: 'Stephen Walton'
Nov 15,2019
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this helpful
Having bought our house through this office, I had no hesitation in using Richard Kendalls again to sell it for me. We achieved everything we wanted from the sale, but most importantly Alison and Tina both followed up diligently throughout the sales process to keep ...
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By: Richard Kendall Estate Agent
Nov 15, 2019
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Thank you for your great feedback for our Castleford office. We are so pleased you have used our services having been happy with your house purchase and even more pleased you would still have no hesitation in using us. We look forward to dealing with you in the future if and when you require our services again. ...

“Excellent Service...”

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Nov 05,2019
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Alison
By: 'Alyson Littlefair'
Nov 05,2019
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I cannot speak highly enough in favour of the service we have had from Alison Hopkinson, also of the assistance we have had from Tina Wood when Alison has not been available. Not only has Alison spent a considerable amount of time phoning down the ...
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By: Richard Kendall Estate Agent
Nov 07, 2019
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Thank you so much for your review of Alison at the Castleford office of Richard Kendall Estate Agent, particularly your comments regarding the High Street agent, it is so refreshing to read this. Thanks again. ...

“Super! Great help, and excellent communicatio......”

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Nov 04,2019
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Tina
By: 'Emma L LEDGER'
Nov 04,2019
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this helpful
Super! Great help, and excellent communication. Very thankful. Tina was dealing with the sale and she was fantastic in helping us move into our first home. Will definitely be back again in the future!...
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By: Richard Kendall Estate Agent
Nov 05, 2019
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Wow! thanks so much for leaving this great review about Tina at the Castleford office of Richard Kendall Estate Agent. We wish you many happy years in your first home. ...

“Tina has been amazing through our sale and pu......”

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Oct 31,2019
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Tina
By: 'Mrs c clark'
Oct 31,2019
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Tina has been amazing through our sale and purchase which has taken a long time but through no fault of her. Every step of the way she has been very informative and helpful....
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By: Richard Kendall Estate Agent
Oct 31, 2019
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Sorry to read your sale and purchase took longer than usual to complete, but we are happy to read that Tina was able to assist you every step of the way. Thank you for the 5 star review and we will pass these comments on to Tina at the Castleford office of Richard Kendall Estate Agent. ...

“It is 35 years since I last used an estate ag......”

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Oct 02,2019
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Alison
Tina
By: 'Julie Mills'
Oct 02,2019
0 people found
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It is 35 years since I last used an estate agent and I found Alison and Tina very helpful and knowledgable....
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By: Kirsty
Oct 03, 2019
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Thank you for your 4 star review of Alison and Tina at our Castleford office of Richard Kendall Estate Agent ...

“I cannot thank or praise the team at Castleford enough....”

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Sep 11,2019
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Alison
Tina
By: 'Miss Alva Jackson'
Sep 11,2019
0 people found
this helpful
I cannot thank or praise the team at Castleford more. From the start to finish they have been amazing and Alison went far and above to make sure that the sale went through. Unfortunately the solicitors were horrendous and a very simple sale took a ...
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By: Richard Kendall Estate Agent
Sep 11, 2019
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Dear Miss Jackson, thank you so much for taking the time out of your house purchase to leave your comments regarding our Castleford office. We are so pleased you felt we went above and beyond and would therefore recommended us to your family and friends. We wish you all the best in your new home. ...

“Top estate agent. Very professional , never n......”

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Jul 18,2019
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By: 'Roy Moss'
Jul 18,2019
0 people found
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Top estate agent. Very professional , never needed to contact them to ask how the sale is going , kept us informed all the way....
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By: Richard Kendall Estate Agent
Jul 19, 2019
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Thank you so much for taking the time out to leave us your lovely review for our Castleford office. It really is appreciated and we are so pleased you have been happy with the service provided. ...

“Property Purchase...”

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Jun 07,2019
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Tina
Alison
By: 'Renovation purchase'
Jun 07,2019
0 people found
this helpful
Tina and Alison were very helpful and kept in contact at all times. Even when I became frustrated with the lack of movement from no fault of theirs or the vendors, they were professional and helpful. Words are not praise enough, they were utterly fantastic....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Kirsty
Jun 10, 2019
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"Utterly fantastic" is exactly what we like to hear about the service you have received from the Castleford office of Richard Kendall Estate Agent. Thanks so much for taking the time out to leave a 5 star review ...

“Excellent communications...”

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Jun 03,2019
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Alison
Tina
By: 'Dave'
Jun 03,2019
0 people found
this helpful
Throughout a long and complicated sale both Alison and Tina kept us fully informed on a weekly basis. At no time did we feel forgotten or just another client. After some poor experiences with Estate Agents Richard Kendal and in particular the Castleford restored my ...
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Comment on agent fees
Fair especially for the work they had to put in
Was this helpful? Yes
By: Kirsty
Jun 04, 2019
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Thank you Dave for your comments on Alison and Tina at the Castleford office of Richard Kendall Estate Agent. It's good to hear that you didn't have a poor experience with us and that we have restored your faith back in Estate Agents ...

“Excellent Service...”

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May 31,2019
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Tina
By: 'Denise'
May 31,2019
0 people found
this helpful
My house sale went through smoothly and efficiently thanks to Tina. I was kept informed all the way through the process and was updated regularly. Nothing was too much trouble. I would recommend Richard Kendall Services for selling houses....
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Comment on agent fees
Good
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 31, 2019
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Thank you for recommending our Richard Kendall Estate Agent Castleford office, we are glad everything went smoothly for you and hope to be in touch should you need our service in the future. ...

“Very Smooth Process...”

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May 25,2019
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Tina
By: 'Tracy'
May 25,2019
0 people found
this helpful
The entire process from start to finish was very smooth and stress free. Tina kept me informed and updated every step of the way and was extremely helpful and approachable....
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Comment on agent fees
The fees were reasonable compared to some estate agents, but generally I think estate agents fees are overpriced.
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 28, 2019
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Thank you for your kind words regarding Tina at the Castleford office of Richard Kendall Estate Agent. We are glad we were able to make your sale stress free. ...

“Great Service...”

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May 05,2019
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Alison
Tina
By: 'Mrs Collins'
May 05,2019
0 people found
this helpful
We put our house up for sale last September and had an agreed sale by February this year. Alison and Tina kept us up to date with all viewings and feedback. Once we had agreed a sale they worked hard to make sure things kept ...
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Comment on agent fees
Very competative
Was this helpful? Yes
By: Richard Kendall Estate Agent
May 07, 2019
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We really do appreciate you taking the time the time out of a busy house move to leave your comments on the service you have received at our Castleford office. We are pleased you were up to date throughout . ...

“Selling our house WF10...”

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Apr 25,2019
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Alison
Tina
By: 'Mrs O'
Apr 25,2019
0 people found
this helpful
We have recently completed on our sale and the service we received from Alison and Tina was amazing. We can't thank Alison enough for her brilliant work dealing with a lengthy chain. Both a credit to the company. Would highly recommend and would use in ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Richard Kendall Estate Agent
Apr 25, 2019
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A brilliant review of Alison and Tina at our Castleford office of Richard Kendall Estate Agent, thank you so much for the 5 stars and the recommendation. ...

“Fantastic Communication...”

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Apr 04,2019
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Alison
Tina
By: 'G.Turner'
Apr 04,2019
0 people found
this helpful
Alison's communication for our recent purchase was first class, she responded promptly to any questions raised and was fantastic throughout the process from offer to completion. Thank you....
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Comment on agent fees
We purchase so no fees applied
Was this helpful? Yes

“Purchasing My property...”

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Mar 28,2019
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Tina
By: 'Darren'
Mar 28,2019
0 people found
this helpful
Extremely obliging in every way, pleasant, polite and professional staff. Made ease of purchasing my property throughout the whole process. Kept me informed along the way, chased up solicitors etc. and informed me immediately of all outcomes. I would highly recommend Richard Kendall Estate Agency ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Richard Kendall
Mar 28, 2019
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Thank you for leaving a review for Tina at the Castleford office. We were glad to hear that you were happy with the service provided when purchasing your home and pleased to see that you would recommend Richard Kendall Estate Agent. ...

“Excellent communications...”

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Mar 01,2019
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Alison
By: 'etaylor419'
Mar 01,2019
0 people found
this helpful
This is the first time we've sold a house via an estate agents, having previously part exchanged with new builds. Our experience of using Richard Kendall's has been great, from the start with our valuation through to exchange. Alison, kept us well informed with our ...
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By: Richard Kendall Estate Agent
Mar 02, 2019
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Thank you very much for taking the time out to recommended Alison and Richard Kendall Estate Agent. We are so pleased you were kept well informed by our Castleford office and wish you all the best in your new home. We hope to work with you should you need our services in the future. ...

“Selling experience...”

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Feb 11,2019
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Alison
Tina
By: 'Miss Barker'
Feb 11,2019
0 people found
this helpful
I recently sold my property in Oulton through Richard Kendall. The service Alison and Tina provided throughout the process has been outstanding. They always kept me informed and were friendly and approachable throughout....
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Comment on agent fees
Very reasonable agents fees - the service was excellent.
Was this helpful? Yes
By: Richard Kendall Estate Agent
Feb 11, 2019
View all comments (1)
Thank you very much for your kind review of Tina and Alison at our Castleford Office. We are so pleased that your sale went smoothly with Richard Kendall Estate Agent and that you were happy with the service. We wish you all the best in your new home. ...

“Professional, approachable and friendly service...”

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Feb 11,2019
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Alison
Tina
By: 'Julie'
Feb 11,2019
0 people found
this helpful
Thanks Alison and Tina for all your support throughout the purchase of my home. Nothing was too much trouble. It was nice to be kept up to date speedily all the way through....
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Staff picture Alison
(75)
Staff picture Tina
(44)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
46 Carlton Street
Castleford
WF10 1BA

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:57 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Castleford, WF10