• Richard Whatton
    Richard Whatton
  • Grace  Harmer- Woodage
    Grace Harmer- Woodage
  • Jade  Skittrall
    Jade Skittrall
  • Jake  Bunce
    Jake Bunce
  • Ellis-Rose  Wigley
    Ellis-Rose Wigley
  • Teigan  Hall
    Teigan Hall
  • Gillian  Houston
    Gillian Houston
  • Cathy  Brackley
    Cathy Brackley
  • Alex  Hudson
    Alex Hudson
From our network of offices across the Swindon area in Old Town, North Swindon, Wroughton, Shaw, Highworth, Stratton, Royal Wootton Bassett and Faringdon, our team is passionate about doing the best job possible for you – matching the right people with the right homes and providing a first class property management and home lettings service.
Richard James Estate Agents (Swindon)

101 Victoria Road Swindon
Wiltshire
SN1 3BD

01793 520720
Website not available

Properties for sale
Properties for rent
Dec 12,2017
Minithumbup
By: 'Emma Newbury'
Dec 12,2017
0 people found
this helpful
I have let a number of properties with Rebecca at Richard James. Great customer service and always a quick turn around....
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Nov 24,2017
Minithumbup
By: 'martin cronin'
Nov 24,2017
0 people found
this helpful
The best letting agent we have used over the last 2 decades. Full of energy and action. Totally recommend the firm and Rebecca Barrett in particular....
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Comment on agent fees
extremely competitive and realistic
Was this helpful? Yes
Oct 13,2017
Minithumbdown
By: 'Fowmar'
Oct 13,2017
0 people found
this helpful
A terrible service, very very non responsive agents! They will book viewings in advance 8,9 days and get it cancelled in the last minute.. or bring a lot of time wasters who have no means to buy a house. They will boast about them a lot.. but in action they prove to provide unworthy classless service!! The best part is they don't respond to your calls or they won't discuss anythIng that concerns! They will just keep you tied up in their contract and waste waste waste your entire time a...
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Comment on agent fees
Agent fees is all about commission they run behind!
Was this helpful? Yes
Oct 13,2017
Minithumbdown
By: 'Mohamed'
Oct 13,2017
1 people found
this helpful
The worst, unprofessional and non responsive estate agent have come across. They only want the property add in to their portfolio and only concern is the commission. ZERO customer service. Please think twice if you ever decide to sell your property through them. Names to watch out are Alex, Jade, Cathy so on.... the worst bunch ever. They will make your property un sellable, just adding in to the list than providing the required service level...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 15,2017
Minithumbup
By: 'Paul'
Jun 15,2017
3 people found
this helpful
Caroline has been very helpful and knowledgeable throughout the rental process. Nothing is too much trouble and she has a solution to every problem. I am glad to have Caroline as a contact right from the start as she is friendly and likeable and replies to emails very quickly. Her telephone manner is extremely professional....
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Comment on agent fees
For the peace of mind you get from this high level of service, I am very happy with the fees.
Was this helpful? Yes
May 08,2017
Minithumbdown
By: 'Tom P'
May 08,2017
3 people found
this helpful
Had arranged a viewing, was there before the appointment. Agent had not turned up. phoned to enquire, instead of apologising for not keeping the appointment, was rude. fortunately not desperate to buy. Will buy from elsewhere.. My money would be appreciated by other decent agency. Always remember WHAT GOES AROUND COMES AROUND Do not assume, customers do not have a choice or have to use your services. LOST A CASH BUYER....
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Comment on agent fees
would not sale or purchase from you because you do not understand the meaning of customer service. you should be ashamed to be called a business. your type of concerns encourage customers to deal with foreign business or run by people from overseas.
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Apr 19,2017
Minithumbdown
By: 'Siddharth shetty'
Apr 19,2017
5 people found
this helpful
Completely unprofessional staff. No communication/wrong communication through out the letting process. Was talked in a very aggressive and unruly manner by the one of the staff in the Old town office(for being a few minutes late to the appointment) . This was one of the mistakes and I will not detail the entire wrong doing on their part in this review. None of the higher ups wanted to even consider the matter. They simply brushed it off. No process what so ever and one of the worst estate agen...
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Feb 25,2016
Minithumbdown
By: 'Unhappy'
Feb 25,2016
5 people found
this helpful
Every other estate agent we have called have been brilliant at securing us viewings however this particular estate agents never know availability on their properties nor do they pass on offers made to sellers.... We upped an offer to over 5000 and was told seller said no and was going with the lower offer hmmmmm I doubt that very much!! We don't use them anymore and are taking our money elsewhere....
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Comment on agent fees
Buyers and sellers should charge them.
Was this helpful? Yes
Jul 07,2014
Minithumbdown
By: 'Matt'
Jul 07,2014
6 people found
this helpful
Flow of information non existent, fundamental lack of knowledge from staff, very pushy attitude, agent mixed up order of offers from different parties resulting in the last party to offer securing property....
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Jan 28,2014
Minithumbdown
By: 'icelolly'
Jan 28,2014
3 people found
this helpful
Bought a property through this agent last year. Poor customer service. No contact throughout the sales process once offer had been accepted. Would have been nice to have a call after completion to ask how things were going but that was wishful thinking. Will not use them again either to sell or buy....
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Was this helpful? Yes
Areas covered
  • SN1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 56% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £200,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 3 0 1 0 0 0 2 0 1
Richard Whatton Richard Whatton
0 reviews

About Richard No description set View full profile
Grace  Harmer- Woodage Grace Harmer- Woodage
0 reviews

About Grace No description set View full profile
Jade  Skittrall Jade Skittrall
0 reviews

About Jade No description set View full profile
Jake  Bunce Jake Bunce
0 reviews

About Jake No description set View full profile
Ellis-Rose  Wigley Ellis-Rose Wigley
Lettings Administrator
0 reviews

About Ellis-Rose No description set View full profile
Teigan  Hall Teigan Hall
Lettings Maintenance
0 reviews

About Teigan No description set View full profile
Gillian  Houston Gillian Houston
0 reviews

About Gillian No description set View full profile
Cathy  Brackley Cathy Brackley
0 reviews

About Cathy No description set View full profile
Alex  Hudson Alex Hudson
0 reviews

About Alex No description set View full profile

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Fees

No fees set.
Last updated at 9:25 AM 13/12/2017 by Sam

Complaints Procedure

No procedure set.
Last updated at 9:25 AM 13/12/2017 by Sam

Awards won by Richard James Estate Agents (Swindon), Swindon SN1 3BD

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