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    Caroline
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    Rebecca
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    Mandy
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    Sue
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    Deborah
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    Nicola
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    Ellis-Rose
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    Bev
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    Sharon
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    Sophia
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    Sophie
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    Lisa
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    Emily
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    Tiegan
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    Joe
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    Carol
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    Laura
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    Richard
The residential lettings and property management wing of the Richard James group. Serving Swindon and surrounding areas (including Old Town, Town Centre, North, East, West, Royal Wootton Bassett, Wroughton and Highworth.
Richard James Estate Agents (Swindon)

Gemini House, Hargreaves Road, Groundwell Estate Swindon
Wiltshire
SN25 5AJ

01793 431725


Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £163,000 £235,000
Lettings 94% 98% £0 £163,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 1 98 4 1 0 0 0 3 0

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • SN1
  • Swindon and surrounding areas
  • SN2
  • SN3
  • SN4
  • SN5
  • SN15
  • SN25
  • SN25 5AJ

Members of
NAEA ARLA TDS

“Jo and Sophie were very helpful...”

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Jun 06,2019
Minithumbup
By: 'Isil'
Jun 06,2019
0 people found
this helpful
Jo was really helpful and was a crucial part of my decision making as I did not know the area well. Sophie made the process go really smoothly and helped me through the letting process itself....
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Was this helpful? Yes

“Excellent far above expectation...”

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May 07,2019
Minithumbup
Laura
By: 'Heather'
May 07,2019
0 people found
this helpful
THANK YOU for all you've done over the past few months to pacify our tenant, his constant complaints and difficult attitude! I know it's not been easy but you and your colleagues have continually maintained a professional exterior when inwardly you may have wanted to ?????? 😉 ...
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Was this helpful? Yes

“Rental in North Swindon...”

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May 01,2019
Minithumbup
Nicola
By: 'Louisa'
May 01,2019
0 people found
this helpful
My partner and I were looking to rent in or around Swindon but only in very specific areas and within a certain budget. Nicky was absolutely fabulous at offering us different choices and was able to recommend certain properties we had not yet seen based ...
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Comment on agent fees
The fees are the same for everyone at Richard James, Nicky was really helpful in allowing us options for payments based on what we had and our moving date.
Was this helpful? Yes

“Thank You...”

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Apr 12,2019
Minithumbup
Sophie
By: 'Esther'
Apr 12,2019
0 people found
this helpful
Big thanks to Sophie for the outstanding job she did helping us get the house to rent. She provides the best customer service ever- makes follow ups on the requests and responds. Thank you Sophie and keep up the good work....
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Comment on agent fees
Good
Was this helpful? Yes

“First class service...”

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Apr 11,2019
Minithumbup
Sophie
By: 'Sheelagh Wells'
Apr 11,2019
0 people found
this helpful
Sophie is the best agent I have ever dealt with. Incredibly professional, reliable, brilliant communication skills, very helpful and fantastic at her job....
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Comment on agent fees
Good
Was this helpful? Yes

“Timely and Reliable...”

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Apr 05,2019
Minithumbup
Laura
By: 'Mr V Crow'
Apr 05,2019
0 people found
this helpful
I have rented two properties through Richard James's rental office in Swindon for several years now. During this time period I have been thoroughly impressed by the service, and the advice that Laura Woodley has given. Laura has provided a reliable, timely and thoroughly professional ...
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Comment on agent fees
I have Richard James's fee's reasonable.
Was this helpful? Yes

“Very Efficient...”

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Apr 04,2019
Minithumbup
Louise
By: 'Maxine'
Apr 04,2019
0 people found
this helpful
Louise has been instrumental in arranging necessary repairs and maintenance in a quick and prompt manner. Louise has built a great rapport with both myself and the tenant, showing enthusiasm and willingness to get task complete. A pleasure to work with....
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Was this helpful? Yes

“Good...”

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Apr 02,2019
Minithumbup
Ellis-Rose
By: 'Narayanan'
Apr 02,2019
0 people found
this helpful
Very kind and helpful in answering all the questions. Also very helpful on showing the house during the visit I had....
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Comment on agent fees
Very good
Was this helpful? Yes

“Thank you...”

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Apr 01,2019
Minithumbup
Caroline
By: 'Chloe'
Apr 01,2019
0 people found
this helpful
Being a tentant of Richard James since October, Caroline not only helped us find an amazing property and guided us through the next steps, but also went above and beyond and helped us get the spare keys to our property in a time in need. ...
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Was this helpful? Yes

“Excellent...”

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Mar 30,2019
Minithumbup
Tiegan
By: 'Nettie'
Mar 30,2019
0 people found
this helpful
I was left feeling like every little detail was dealt with to a high standard. It took the pressure off me at a busy time. I cannot recommend the service highly enough....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes

“Excellent...”

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Mar 30,2019
Minithumbup
By: 'Jane and Gary'
Mar 30,2019
0 people found
this helpful
My partner and I have been renting a property managed by Richard James. We have nothing but praise for the way we have been treated. There were a few issues with the cooker and washing machine. These were dealt with quickly and efficiently. The agents ...
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Comment on agent fees
I would imagine no-one likes to pay these, especially when it is for a renewal.
Was this helpful? Yes

“Great Service...”

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Mar 29,2019
Minithumbup
Caroline
By: 'Lisa Baker'
Mar 29,2019
0 people found
this helpful
Caroline has always provided me with a fantastic service. Her knowledge of the lettings industry and customer service skills are second to none. I would highly recommend you to everyone. Thank you Caroline....
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Comment on agent fees
Good
Was this helpful? Yes

“Great service...”

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Mar 28,2019
Minithumbup
Ellis-Rose
By: 'Ali'
Mar 28,2019
0 people found
this helpful
Ellis was fantastic, kept me updated about the process. Happy to show let me spend as much time on property visits as needed and was quick in replying to emails and calls...
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Was this helpful? Yes

“Great service, as usual!...”

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Mar 28,2019
Minithumbup
Louise
By: 'A & J'
Mar 28,2019
0 people found
this helpful
Our experience over the last 8 years of all departments is a positive one. Louise and her colleagues on the maintenance team always deal with any issues efficiently and professionally....
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Comment on agent fees
Very satisfied. Excellent value for money.
Was this helpful? Yes

“Lettings maintenance...”

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Mar 27,2019
Minithumbup
By: 'Dean'
Mar 27,2019
0 people found
this helpful
I have used other lettings agencies in the past but I am very glad I have switched to Richard James. They are very professional and reliable and ensure I am kept informed. Neda has been excellent in this regard...
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Comment on agent fees
The prices are reasonable, the benefit to me is reliable payment and less down time
Was this helpful? Yes

“Made it extremely easy!!...”

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Mar 26,2019
Minithumbup
Ellis-Rose
By: 'Lee Yeates'
Mar 26,2019
0 people found
this helpful
Had a very good experience with Richard James, Ellis-Rose understood what I wanted and made the whole transaction easy from start to finish! Would highly recommend....
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Comment on agent fees
Fairly standard for the industry
Was this helpful? Yes

“Efficient & friendly service...”

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Mar 25,2019
Minithumbup
Louise
By: 'Christina'
Mar 25,2019
0 people found
this helpful
Thank you to Louise & team for being on hand to deal with any issues relating to property maintenance in a professional, efficient and friendly manner....
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Was this helpful? Yes

“Helpful and Caring!...”

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Mar 22,2019
Minithumbup
By: 'Bethany B'
Mar 22,2019
0 people found
this helpful
I have been in Rentals for over 5 years and I have to say I've never had such a good relationship with an agent as Neda! I've always felt uncomfortable raising issues or queries previously with other Companies, but the way Neda and RJ are, it ...
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Comment on agent fees
I have always found the Agent's fees very reasonable, and I appreciate I receive MORE than enough notice for Contract renewals :)
Was this helpful? Yes

“5* Service...”

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Mar 22,2019
Minithumbup
Sophia
Deborah
By: 'Gerald and Emma'
Mar 22,2019
0 people found
this helpful
From the start Sophia has been very friendly, helpful, easy to talk to, answered any questions we have asked. Deborah has also been very helpful on the phone. The staff at Richard James are all friendly, helpful and we would highly recommend Richard James Estate ...
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Comment on agent fees
Fee's are reasonable
Was this helpful? Yes

“The best you can get!...”

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Mar 21,2019
Minithumbup
Sophie
Carol
By: 'Laszlo'
Mar 21,2019
0 people found
this helpful
Sophie was my primary point of contact at Richard James. She is kind, organized and responsive. I have been in touch with other agencies during my apartment search in Swindon, but because of Sophie, I was always more inclined to go with Richard James. I ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excelent service...”

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Mar 19,2019
Minithumbdown
By: 'Pedro'
Mar 19,2019
0 people found
this helpful
Richard james has been managing the property I'm renting for almost 8 years and I'm very happy with the level of their service. All the staff from the maintenance team is very friendly and keen to help....
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Was this helpful? Yes

“A super team...”

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Mar 18,2019
Minithumbup
Louise
By: 'Carolyne'
Mar 18,2019
0 people found
this helpful
The Richard James team are such a friendly and helpful bunch! I know I can email them or phone and they will sort out any issues quickly and efficiently. The tenants are happy so I am happy! Thanks so much for everything you do - ...
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Comment on agent fees
Fees seem to be in line with other agents
Was this helpful? Yes

“Lettings...”

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Mar 17,2019
Minithumbup
By: 'Katherine'
Mar 17,2019
0 people found
this helpful
We've used Richard James numerous times over the years to sell properties and buy and when we started renting out without a agent and dealt with the tenants it went wrong so we decided this time to use a agent. We use wroughton Richard James. ...
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Comment on agent fees
Fees are great in my opinion. Just right.
Was this helpful? Yes

“A Great Help...”

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Mar 15,2019
Minithumbup
Louise
By: 'Vince'
Mar 15,2019
0 people found
this helpful
We had a recent report about a leaking kitchen tap. After an initial quote of around £150, Louise managed to get the price reduced to just £35 by 'shopping around' on our behalf. Can't say just how pleased we were.....
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Was this helpful? Yes

“Great experience...”

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Mar 15,2019
Minithumbup
Sophie
Carol
By: 'Ted'
Mar 15,2019
0 people found
this helpful
Been treated very well from the start with renting out our new property! Thank you to Sophie and Carol! 2 very lovley ladies! And your office is outstanding!! By far the most efficient estate agent I have dealt with to date....
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Comment on agent fees
Pretty high fees
Was this helpful? Yes

“Very helpful, friendly service...”

Share on :
Mar 14,2019
Minithumbup
Rebecca
Laura
By: 'Cracking work!'
Mar 14,2019
0 people found
this helpful
To mention these 2 alone isn't fair as there are other staff in the lettings department who are equally as polite, helpful and friendly. Superb work department please keep it up....
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Was this helpful? Yes

“Caroline Schaefer...”

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Mar 12,2019
Minithumbup
Caroline
By: 'kim'
Mar 12,2019
0 people found
this helpful
Caroline has been a fantastic help with me getting control of my apartments. from a very difficult position that I was facing in regards to taking back control of them and putting a measures in place to ensure smooth running from now on. very much ...
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Comment on agent fees
good
Was this helpful? Yes

“Proactivity Saved Me Money...”

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Mar 11,2019
Minithumbup
Sharon
By: 'AR'
Mar 11,2019
0 people found
this helpful
I contacted Sharon regarding an approach from the borough council claiming I had not paid a Council Tax Bill. Having never received the bill I queried the matter with the council. They were very unhelpful and refused to accept my protestations that I had not ...
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Comment on agent fees
Fees are fine in my book
Was this helpful? Yes

“So helpful and professional...”

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Mar 11,2019
Minithumbup
Ellis-Rose
By: 'G White'
Mar 11,2019
0 people found
this helpful
Ellis has been extremely helpful and of constant assistance for queries and questions. Made the experience very smooth and stress free!...
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“Brilliant...”

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Mar 08,2019
Minithumbup
Sophie
By: 'Thais'
Mar 08,2019
0 people found
this helpful
A big thank you to Sophie for helping us find the right home and being there to answer our millions of questions....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 9:06 AM 15/12/2017 by Sue Gidney

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