Richard James Estate Agents (Swindon)
Lettings, Swindon, SN25
4.9/5, 198 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
The residential lettings and property management wing of the Richard James group. Serving Swindon and surrounding areas (including Old Town, Town Centre, North, East, West, Royal Wootton Bassett, Wroughton and Highworth. show more The residential lettings and property management wing of the Richard James group. Serving Swindon and surrounding areas (including Old Town, Town Centre, North, East, West, Royal Wootton Bassett, Wroughton and Highworth.

Opening Hours
Address

Richard James Estate Agents (Swindon)
Gemini House, Hargreaves Road, Groundwell Estate
Swindon
Wiltshire
SN25 5AJ
01793 431725

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £163,000 £235,000
Lettings 94% 98% £450 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
82 1 107 4 1 0 0 0 3 0
Areas covered
  • SN1
  • Swindon and surrounding areas
  • SN2
  • SN3
  • SN4
  • SN5
  • SN15
  • SN25
  • SN25 5AJ
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TDS
Latest Properties

No Properties

“Thank you Sophie Carter...”

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Jan 17,2020
Minithumbup
Sophie
By: 'Carly Maghrabi'
Jan 17,2020
0 people found
this helpful
I would like to personally thank Sophie Carter at Richard James. Sophie has helped me and my husband from start to finish with moving homes, she’s very polite and professional and very helpful makes every thing so less stressful. A huge credit to any ...
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“Second time we work with Richards James, quic......”

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Jan 08,2020
Minithumbup
Sophie
By: 'Dan P.'
Jan 08,2020
0 people found
this helpful
Second time we work with Richards James, quick answer, always helping with any matter by email or by phone. Thank you very much...
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“Service review...”

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Dec 25,2019
Minithumbup
Sophie
By: 'Chloe Proctor'
Dec 25,2019
0 people found
this helpful
Very professional, kind and helpful with regards to any questions we had during the process. A special mention to Sophie Carter who was extremely quick at responding and made both me and my partner feel safe and reassured during the process making moving into our ...
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“Excellent service and all of my queries were ......”

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Dec 07,2019
Minithumbup
By: 'Sabrina Khan'
Dec 07,2019
0 people found
this helpful
Excellent service and all of my queries were answered by Sophie promptly, no matter how mundane. I have always used Richard James Estate Agents and Sophie is a credit to their organisation. I highly recommend her....
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“Sophie. First class!...”

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Nov 19,2019
Minithumbup
By: 'Julie Castleford'
Nov 19,2019
0 people found
this helpful
Sophie. Always available to chat to on the phone or by email. Responsive, positive and professional. You couldn’t really ask for more........
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“Sophie has always been so helpful when we nee......”

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Sep 27,2019
Minithumbup
Sophie
By: 'Nicola'
Sep 27,2019
0 people found
this helpful
Sophie has always been so helpful when we need to find a new house. She is great at getting back to us and giving us accurate information and following up on things for us. I really enjoy dealing with Sophie and she is always so ...
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“Sophie Carter and Richard James team was real......”

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Sep 26,2019
Minithumbup
Sophie
Nicola
By: 'Marcial Nogueira'
Sep 26,2019
0 people found
this helpful
Sophie Carter and Richard James team was really a wonderful supporter for my family in our rental process. God bless you all!...
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“Sophie was very prompt in answering all the q......”

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Sep 26,2019
Minithumbup
Sophie
By: 'Leigh Foster'
Sep 26,2019
0 people found
this helpful
Sophie was very prompt in answering all the questions i had regarding the property and letting process. I would definitely recommend....
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“Sophie was very professional in assisting me ......”

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Aug 13,2019
Minithumbup
Sophie
By: 'Simba Chiweshe'
Aug 13,2019
0 people found
this helpful
Sophie was very professional in assisting me with the whole process of securing a rental property. Thank you so much for helping me and being ever ready to respond to my issues...
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“A big thank you ........”

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Aug 13,2019
Minithumbup
By: 'Dave Paper'
Aug 13,2019
0 people found
this helpful
Thank you to Sophie at Richard James for the professional, friendly and prompt customer service recently provided to us. Absolutely no hesitation in recommending Sophie and the team at Richard James......... Helen and Dave...
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“Jo and Sophie were very helpful...”

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Jun 06,2019
Minithumbup
By: 'Isil'
Jun 06,2019
0 people found
this helpful
Jo was really helpful and was a crucial part of my decision making as I did not know the area well. Sophie made the process go really smoothly and helped me through the letting process itself....
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“Excellent far above expectation...”

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May 07,2019
Minithumbup
Laura
By: 'Heather'
May 07,2019
0 people found
this helpful
THANK YOU for all you've done over the past few months to pacify our tenant, his constant complaints and difficult attitude! I know it's not been easy but you and your colleagues have continually maintained a professional exterior when inwardly you may have wanted to ?????? 😉 ...
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“Rental in North Swindon...”

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May 01,2019
Minithumbup
Nicola
By: 'Louisa'
May 01,2019
0 people found
this helpful
My partner and I were looking to rent in or around Swindon but only in very specific areas and within a certain budget. Nicky was absolutely fabulous at offering us different choices and was able to recommend certain properties we had not yet seen based ...
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Comment on agent fees
The fees are the same for everyone at Richard James, Nicky was really helpful in allowing us options for payments based on what we had and our moving date.
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“Thank You...”

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Apr 12,2019
Minithumbup
Sophie
By: 'Esther'
Apr 12,2019
0 people found
this helpful
Big thanks to Sophie for the outstanding job she did helping us get the house to rent. She provides the best customer service ever- makes follow ups on the requests and responds. Thank you Sophie and keep up the good work....
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Comment on agent fees
Good
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“First class service...”

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Apr 11,2019
Minithumbup
Sophie
By: 'Sheelagh Wells'
Apr 11,2019
0 people found
this helpful
Sophie is the best agent I have ever dealt with. Incredibly professional, reliable, brilliant communication skills, very helpful and fantastic at her job....
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Comment on agent fees
Good
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“Timely and Reliable...”

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Apr 05,2019
Minithumbup
Laura
By: 'Mr V Crow'
Apr 05,2019
0 people found
this helpful
I have rented two properties through Richard James's rental office in Swindon for several years now. During this time period I have been thoroughly impressed by the service, and the advice that Laura Woodley has given. Laura has provided a reliable, timely and thoroughly professional ...
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Comment on agent fees
I have Richard James's fee's reasonable.
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“Very Efficient...”

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Apr 04,2019
Minithumbup
Louise
By: 'Maxine'
Apr 04,2019
0 people found
this helpful
Louise has been instrumental in arranging necessary repairs and maintenance in a quick and prompt manner. Louise has built a great rapport with both myself and the tenant, showing enthusiasm and willingness to get task complete. A pleasure to work with....
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“Good...”

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Apr 02,2019
Minithumbup
Ellis-Rose
By: 'Narayanan'
Apr 02,2019
0 people found
this helpful
Very kind and helpful in answering all the questions. Also very helpful on showing the house during the visit I had....
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Comment on agent fees
Very good
Was this helpful? Yes

“Thank you...”

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Apr 01,2019
Minithumbup
Caroline
By: 'Chloe'
Apr 01,2019
0 people found
this helpful
Being a tentant of Richard James since October, Caroline not only helped us find an amazing property and guided us through the next steps, but also went above and beyond and helped us get the spare keys to our property in a time in need. ...
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“Excellent...”

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Mar 30,2019
Minithumbup
Tiegan
By: 'Nettie'
Mar 30,2019
0 people found
this helpful
I was left feeling like every little detail was dealt with to a high standard. It took the pressure off me at a busy time. I cannot recommend the service highly enough....
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Comment on agent fees
Excellent value for money
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“Excellent...”

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Mar 30,2019
Minithumbup
By: 'Jane and Gary'
Mar 30,2019
0 people found
this helpful
My partner and I have been renting a property managed by Richard James. We have nothing but praise for the way we have been treated. There were a few issues with the cooker and washing machine. These were dealt with quickly and efficiently. The agents ...
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Comment on agent fees
I would imagine no-one likes to pay these, especially when it is for a renewal.
Was this helpful? Yes

“Great Service...”

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Mar 29,2019
Minithumbup
Caroline
By: 'Lisa Baker'
Mar 29,2019
0 people found
this helpful
Caroline has always provided me with a fantastic service. Her knowledge of the lettings industry and customer service skills are second to none. I would highly recommend you to everyone. Thank you Caroline....
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Comment on agent fees
Good
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“Great service...”

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Mar 28,2019
Minithumbup
Ellis-Rose
By: 'Ali'
Mar 28,2019
0 people found
this helpful
Ellis was fantastic, kept me updated about the process. Happy to show let me spend as much time on property visits as needed and was quick in replying to emails and calls...
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“Great service, as usual!...”

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Mar 28,2019
Minithumbup
Louise
By: 'A & J'
Mar 28,2019
0 people found
this helpful
Our experience over the last 8 years of all departments is a positive one. Louise and her colleagues on the maintenance team always deal with any issues efficiently and professionally....
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Comment on agent fees
Very satisfied. Excellent value for money.
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“Lettings maintenance...”

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Mar 27,2019
Minithumbup
By: 'Dean'
Mar 27,2019
0 people found
this helpful
I have used other lettings agencies in the past but I am very glad I have switched to Richard James. They are very professional and reliable and ensure I am kept informed. Neda has been excellent in this regard...
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Comment on agent fees
The prices are reasonable, the benefit to me is reliable payment and less down time
Was this helpful? Yes

“Made it extremely easy!!...”

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Mar 26,2019
Minithumbup
Ellis-Rose
By: 'Lee Yeates'
Mar 26,2019
0 people found
this helpful
Had a very good experience with Richard James, Ellis-Rose understood what I wanted and made the whole transaction easy from start to finish! Would highly recommend....
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Comment on agent fees
Fairly standard for the industry
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“Efficient & friendly service...”

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Mar 25,2019
Minithumbup
Louise
By: 'Christina'
Mar 25,2019
0 people found
this helpful
Thank you to Louise & team for being on hand to deal with any issues relating to property maintenance in a professional, efficient and friendly manner....
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“Helpful and Caring!...”

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Mar 22,2019
Minithumbup
By: 'Bethany B'
Mar 22,2019
0 people found
this helpful
I have been in Rentals for over 5 years and I have to say I've never had such a good relationship with an agent as Neda! I've always felt uncomfortable raising issues or queries previously with other Companies, but the way Neda and RJ are, it ...
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Comment on agent fees
I have always found the Agent's fees very reasonable, and I appreciate I receive MORE than enough notice for Contract renewals :)
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“5* Service...”

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Mar 22,2019
Minithumbup
Sophia
Deborah
By: 'Gerald and Emma'
Mar 22,2019
0 people found
this helpful
From the start Sophia has been very friendly, helpful, easy to talk to, answered any questions we have asked. Deborah has also been very helpful on the phone. The staff at Richard James are all friendly, helpful and we would highly recommend Richard James Estate ...
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Comment on agent fees
Fee's are reasonable
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“The best you can get!...”

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Mar 21,2019
Minithumbup
Sophie
Carol
By: 'Laszlo'
Mar 21,2019
0 people found
this helpful
Sophie was my primary point of contact at Richard James. She is kind, organized and responsive. I have been in touch with other agencies during my apartment search in Swindon, but because of Sophie, I was always more inclined to go with Richard James. I ...
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Comment on agent fees
N/A
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Staff picture Caroline
(29)
Staff picture Sophie
(29)
Staff picture Rebecca
(23)
Staff picture Ellis-Rose
(20)
Staff picture Sophia
(20)
Staff picture Nicola
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Staff picture Mandy
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Staff picture Laura
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Staff picture Louise
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Staff picture Deborah
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Staff picture Sarah
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Staff picture Joe
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Staff picture Tiegan
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Staff picture Carol
(4)
Staff picture Sharon
(3)
Staff picture Lisa
(2)
Staff picture Hayley
(2)
Staff picture Sue
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Staff picture Bev
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Staff picture Melanie
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Staff picture Dominique Robins
Staff picture Angelina
Staff picture Gemma
Staff picture Frankie
Staff picture Sandra
Staff picture Tayler
Staff picture Lily
Staff picture Heidi
Staff picture Gee
Staff picture Thomas
Staff picture Daniel
Staff picture Charlotte
Staff picture Will
Staff picture Georgina
Staff picture Neda
Staff picture Jenna
Staff picture Lavina
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:08 PM 22/01/2020 by Nicole Smith

Awards won by Richard James Estate Agents (Swindon), Swindon SN25 5AJ


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