Rent Locally
3.1/5, 44 reviews
52% recommended
80% lettings valuation accuracy
64% lettings fee satisfaction



Property Features

RentLocally.co.uk combines a personal approach to residential letting and property management in Scotland with a unique online system, designed to provide a high quality service to landlords and tenants. show more RentLocally.co.uk combines a personal approach to residential letting and property management in Scotland with a unique online system, designed to provide a high quality service to landlords and tenants.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 64% £425 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 12 15 0 0 0 0 0 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
My deposits scheme Property Redress Scheme
Latest Properties

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Images & Videos

“Extremely poor service and best to avoid.I'v......”

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Jan 08,2024
Minithumbdown
By: 'A frrustrated tenant.'
Jan 08,2024
0 people found
this helpful
Extremely poor service and best to avoid. I've stayed in the flat since 2020. During this time, I put up with a water boiler that was from the 70's and extremely uneconomical, I put up with them leaving me for two weeks with no hot water ...
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“Staff Members...”

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Dec 23,2023
Minithumbup
John
By: 'KE'
Dec 23,2023
1 people found
this helpful
Having been a landlord for may years and been with RentLocally for some considerable time, I have benefited in many ways from the team. They seek to assist me and my tenants, they always respond quickly to my enquiries, provide prompt attention to the fabric ...
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“Great service from RentLocally...”

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Dec 21,2023
Minithumbup
Liz
By: 'JK'
Dec 21,2023
0 people found
this helpful
I used to rent a flat through RentLocally, so when I decided to rent out my own property, they were a natural choice for me. I haven’t been disappointed, from Ross’ first visit they’ve been friendly, helpful and informative. No question was too ...
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“Had a great experience with RentLocally. Supe......”

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Dec 20,2023
Minithumbup
Ross
Liz
By: 'Craig'
Dec 20,2023
0 people found
this helpful
Had a great experience with RentLocally. Super from start to finish. Couldn't think of a better agent. Ross Leiper and Liz Currie were nothing short of amazing with my property!...
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“Great service!...”

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Aug 31,2023
Minithumbup
Ross
By: 'Cameron'
Aug 31,2023
0 people found
this helpful
Used RentLocally in the past and they were a great help to us!...
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“Had a great experience with RentLocally and h......”

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Aug 30,2023
Minithumbup
Ross
By: 'Patrica'
Aug 30,2023
0 people found
this helpful
Had a great experience with RentLocally and happy to review. I've used RentLocally for nurse things over the last couple of years and never had a problem.....
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“Kind people, very helpful and I felt really w......”

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Aug 30,2023
Minithumbup
Ross
By: 'Callum'
Aug 30,2023
0 people found
this helpful
Kind people, very helpful and I felt really well taken care of...
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“Ross was such a helpful agent through the who......”

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Aug 30,2023
Minithumbup
Ross
By: 'Richard'
Aug 30,2023
0 people found
this helpful
Ross was such a helpful agent through the whole process of us looking at renting our home out...
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“I have rented with RentLocally since 2021 and......”

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Aug 29,2023
Minithumbup
Ross
By: 'Alan Rowan'
Aug 29,2023
0 people found
this helpful
I have rented with RentLocally since 2021 and have stayed in two different properties with them. The service they provide is amazing and we can't fault them. When we moved from Leith to Oxgangs the process was simple and Clare our property manager was very helpful. ...
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“Do not rent with them if it can be avoided. W......”

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Aug 22,2023
Minithumbdown
Liz
By: 'John'
Aug 22,2023
1 people found
this helpful
Do not rent with them if it can be avoided. We rented a house they advertised as a long term let - we uprooted our whole family including two autistic children who struggle with change, only to find out 4 months later that it was actually ...
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“Poor value for money....”

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Oct 17,2022
Minithumbdown
By: 'alvin'
Oct 17,2022
0 people found
this helpful
I have the fully managed service for the property I rent out but I get very little for the fee I pay. They simply collect the rent and do rare periodic inspections lasting a few minutes, providing me with little feedback. Not good value for ...
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“Rent Locally are awful, avoid!...”

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Apr 29,2022
Minithumbdown
By: 'Tenant'
Apr 29,2022
1 people found
this helpful
Awful, rude lettings agents with staff that do not respect tenants. In their defence, repairs are completed quickly to a mediocre standard, however, the customer manner from their agents is appalling: lazy, rude and apathetic. Avoid them if you can....
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“Happy customer...”

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Mar 08,2022
Minithumbup
By: 'Nicola mcadid'
Mar 08,2022
0 people found
this helpful
I’m so Happy with the service and property that I rented staff were very efficient answers all my questions quickly...
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“Alan Sutherland has been a great landlord for......”

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Nov 16,2021
Minithumbup
By: 'Scott Binnie'
Nov 16,2021
0 people found
this helpful
Alan Sutherland has been a great landlord for the past three years (Edinburgh branch). Pleasure to deal with and quick to sort out problems....
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“If I could give 0 stars if it were an option ......”

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Nov 05,2021
Minithumbdown
Steve
By: 'Anon'
Nov 05,2021
1 people found
this helpful
If I could give 0 stars if it were an option I would! Liars, rude and disgraceful agency. Letting out uninhabitable flats. Tatty furniture. Dirty conditions. No help, sympathy or understanding. No opportunity to resolve issues. Quick to take your money and leave you to it. ...
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“Unprofessional, uncaring and disgraceful agen......”

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Oct 27,2021
Minithumbdown
By: 'Ingrid'
Oct 27,2021
3 people found
this helpful
Unprofessional, uncaring and disgraceful agency. My son has been waiting for important repairs since NOVEMBER of 2019 when the first of five floods occurred from the flat upstairs. He lives in a tattered and moldy environment. Excuse after excuse from this bunch of thieves who take ...
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“Unscrupulous thieving criminals...”

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Sep 09,2021
Minithumbdown
By: 'Andy'
Sep 09,2021
4 people found
this helpful
Where do I start, this company is a complete joke. They are all nice getting you into the property but once your in they quickly lose interest. Any repairs or requirements take months to complete. The icing on the cake for us was being served ...
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“Rent Locally don't practice what they preach.......”

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Jun 12,2021
Minithumbdown
By: 'Karen'
Jun 12,2021
4 people found
this helpful
Rent Locally don't practice what they preach. Maintenence checks and cleaning are not carried out before new tenants move in. Inventory was 4 years out of date. Fobbed me off when I reported dangerous oven. They send handyman for maintenance jobs instead of qualified tradesperson and ...
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“Long winded but worth it if it means people a......”

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May 19,2021
Minithumbdown
By: 'T'
May 19,2021
2 people found
this helpful
Long winded but worth it if it means people avoid this company! I'm not usually one to leave bad reviews for any company, especially considering how rubbish a year we have all had but this company have pushed me to it. Myself and my partner ...
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“**DUNDEE branch **as a tenant .....”

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Nov 12,2020
Minithumbup
By: 'Gillian'
Nov 12,2020
0 people found
this helpful
Dundee branch as a previous tenant I must say by far best agent I’ve come across from the first phone call to view property nothing to much bother always happy friendly staff....
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“My family and I moved into a 2 bedroom proper......”

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Apr 21,2020
Minithumbdown
By: 'John'
Apr 21,2020
4 people found
this helpful
My family and I moved into a 2 bedroom property in Kilmarnock which was let by Rent Locally. It was advertised as having double glazed windows which on moving in we discovered all the windows were single glazed. Unfortunately this was only the tip of the ...
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“Easily the worst agency there isDirty unkept......”

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Feb 21,2020
Minithumbdown
By: 'Melusi'
Feb 21,2020
1 people found
this helpful
Easily the worst agency there is Dirty unkept flats terrible communal areas lack of care and responsibility taken very low response rates the worst of the worst, don't waste your time Had to move out because it was that bad...
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“Unprofessional, lies and rudeness...”

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Jul 22,2018
Minithumbdown
Liz
By: 'A'
Jul 22,2018
6 people found
this helpful
I was lied at the viewing, promised a lot of cleaning/fixing jobs to be carried on the property, no need to lie if they didn't want to have bother they could have stated right away that a tenant getting the house would have had ...
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Comment on agent fees
N/a
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“I had nothing but bother with this letting agent there ......”

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Feb 21,2018
Minithumbdown
By: 'R'
Feb 21,2018
8 people found
this helpful
I had nothing but bother with this letting agent there was little to no contact made with me from day one. I applied for the flat and know one phoned or emailed to tell me my application had been successful I had to phone them ...
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“They're usually quite good but I've discovered they're currently failing ......”

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Jun 06,2017
Minithumbup
By: 'LeakyCeiling'
Jun 06,2017
2 people found
this helpful
They're usually quite good but I've discovered they're currently failing on emergency customer support. Out of nowhere, water has started dripping from the ceiling beneath the roof in multiple areas. They are unreachable on dozens of the phone numbers I discovered through their website and ...
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Comment on agent fees
No comment
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“I recently appointed Rent Locally to fully manage my property. ......”

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Apr 15,2016
Minithumbup
Liz
By: 'A'
Apr 15,2016
0 people found
this helpful
I recently appointed Rent Locally to fully manage my property. Liz is my Property Manager and I can honestly say that she has been extremely helpful and friendly. The speed in which suitable tenants have been found has been impressive and I am looking forward ...
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Comment on agent fees
I think the fees are fair and reasonable.
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“We've only been with RentLocally about a month, and only ......”

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Oct 28,2015
Minithumbup
Liz
By: 'Kris'
Oct 28,2015
0 people found
this helpful
We've only been with RentLocally about a month, and only just moved into the property, but so far they have been brilliant. Very friendly and helpful staff, especially our property manager, Liz. The property is in excellent condition, very clean and well maintained. The paperwork ...
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“Stayed in the property for 5 years and never had any ......”

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Sep 08,2015
Minithumbup
Liz
John
By: 'Dan'
Sep 08,2015
0 people found
this helpful
Stayed in the property for 5 years and never had any problems, very punctual and nice people who can be trusted!...
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Comment on agent fees
Can't say anything about agent fees, but the property definately worth the price.
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“I would like to thank Ms Liz Currie so very ......”

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Aug 29,2015
Minithumbup
Liz
By: 'Dr'
Aug 29,2015
0 people found
this helpful
I would like to thank Ms Liz Currie so very much for all the kind help and support during my stay in the property. Ms Currie made my experience an excellent experience. She manages the property in a very professional way and she made me ...
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“Never believe a word they say to you in person ......”

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Aug 04,2015
Minithumbdown
By: 'Anon'
Aug 04,2015
2 people found
this helpful
Never believe a word they say to you in person or on the phone. Make sure you have everything in writing (and I mean everything) before agreeing to anything. Their customer service is appalling, rude e-mails, not replying to e-mails. Their emergency service took two ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:54 PM 15/02/2024 by allAgents

Awards won by Rent Locally

Regional Awards won by Rent Locally

Individual Branch Awards

Edinburgh, EH10


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