• Terry Hall
    Terry Hall
  • Brett Foulser
    Brett Foulser
  • Raegan Cosstick
    Raegan Cosstick
  • Nadine Clappison
    Nadine Clappison
  • Bethany McColl
    Bethany McColl
  • claim your profile
    Emma Durcan
Welcome to Regents Estate Agents, where we do things differently. We are proud to be your local agent and work as a team to offer our customers a local market leading complete property solution. At Regents we are a team of friendly, reliable and trustworthy estate agents who are dedicated to securing you the right price for your property. We have been successfully buying, selling, letting and renting property for our customers for over 25 years and are experts on the local area. We have a Read full description...n excellent high street presence across Surrey with branches located in Addlestone, Chertsey, Staines-upon-Thames, Sunbury-on-Thames and Woking, so why not pop in and see how much we could sell your house for! With Regents you can rest assured. We offer all of our customers the complete property solution with services including lettings and management, mortgages and protection, conveyancing, surveying and property maintenance.
Regents Estate Agents

55 Staines Road West Sunbury-on-Thames
Middlesex
TW16 7AH

01932 787 070
Jul 17,2017
Minithumbup
Nadine Clappison
Bethany McColl
By: 'steve-jen'
Jul 17,2017
0 people found
this helpful
Beth and Nadine both went above and beyond to help us. we are both so grateful for everything they have done to help us get in to our 1st home home together....
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Comment on agent fees
good
Was this helpful? Yes
Jul 15,2017
Minithumbup
Nadine Clappison
By: 'Helen G'
Jul 15,2017
0 people found
this helpful
Aaron dealt with the purchase of my property in a friendly professional manner. Nadine was very helpful with finding a tenant promptly. Professional service by all the staff in the Sunbury office....
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Comment on agent fees
Quite expensive but a good service, I am a new landlord and the added extras (admin fees, check in and check out etc) were not explained up front.
Was this helpful? Yes
Jul 15,2017
Minithumbup
Nadine Clappison
Nadine Clappison
By: 'Beverley Lamb'
Jul 15,2017
0 people found
this helpful
Nadine has been looking after me terrifically. She has been very professional and found new tenants for my property very quickly. I have been most impressed as she has had to particularly help me as I have had to fly out to Australia for a family bereavement. I will always be extremely grateful for all her kind help....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 14,2017
Minithumbup
Nadine Clappison
By: 'Beata Lukasiewicz'
Jul 14,2017
0 people found
this helpful
Very helpfull and friendly , professional with great attitude towards the clients and families that coming into the offices. Will recommend to friends and family for sure !...
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Comment on agent fees
Unfortunately the fees were too high
Was this helpful? Yes
Jul 10,2017
Minithumbup
Nadine Clappison
Bethany McColl
By: 'Pete'
Jul 10,2017
0 people found
this helpful
Very pleased with the service that's been provided by Nadine, Reagan and Beth. No issue was ever too small and if unsure they corresponded well with each other and got the queries seen to accurately....
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Jul 10,2017
Minithumbup
Raegan Cosstick
By: 'Jak Huda'
Jul 10,2017
0 people found
this helpful
very proactive and always tries to help find the answer - it helps me that I do not have to always do the chasing....
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Was this helpful? Yes
Jun 20,2017
Minithumbup
Nadine Clappison
By: 'Henry'
Jun 20,2017
0 people found
this helpful
Excellent, polite, efficient service. Emails replied and calls returned in no time. Very helpful, patiently answered all questions we had....
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May 29,2017
Minithumbup
Nadine Clappison
By: 'Steven morris'
May 29,2017
0 people found
this helpful
Good communication, kept me informed at each stage. Worked fast to get a new tenant, exactly what we asked. Slight mix up with the check out but was solved promptly....
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Comment on agent fees
Competitive with other agents.
Was this helpful? Yes
May 24,2017
Minithumbup
Terry Hall
By: 'Hardip'
May 24,2017
0 people found
this helpful
From the minute we signed our contract for regents to act as our agents to sell our properly, we received a professional yet friendly service. I came back to regents on due to the service I originally received in 2015 when Jo sold the property to us initially; I wanted the same service in helping us sell it 2 years later. Both Terry and Jo have made what can be a stressful process, bearable, by taking the stress and ensuring call backs, updates, feedback, chasing solicitors and agents. Them bein...
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Comment on agent fees
I was pleased with the fees as I was just in time for the promotional offer of £1k return if complete by end of June. At the same time we were able to negotiate a good rate with Terry.
Was this helpful? Yes
May 18,2017
Minithumbup
Nadine Clappison
By: 'Jo'
May 18,2017
0 people found
this helpful
Nadine was very helpful and informative throughout the whole process and made our experience very pleasant and stressfree. The whole process was very efficient....
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Was this helpful? Yes
May 10,2017
Minithumbup
Nadine Clappison
By: 'Mill'
May 10,2017
0 people found
this helpful
Nadine managed the whole property renting process professionally and diligently. She was very supportive and proactive throughout. She kept us well informed at every step. We would highly recommend her!...
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Was this helpful? Yes
May 09,2017
Minithumbup
Nadine Clappison
Raegan Cosstick
By: 'Jake R'
May 09,2017
0 people found
this helpful
Both Nadine and Raegan have been extremely helpful with the whole process of securing my new property and moving in, I definitely think they have been the most professional estate agents I have come across....
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Comment on agent fees
Average
Was this helpful? Yes
May 07,2017
Minithumbup
Nadine Clappison
By: 'Victoria'
May 07,2017
0 people found
this helpful
From the very first phonecall I made to arrange the viewing, Nadine has been extremely helpful. We were never made to feel rushed when viewing the property and she answered all of our questions. Nadine has been consistently prompt at replying to our emails. Her friendly and warm personality has made the whole process of moving alot easier!...
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Comment on agent fees
Although we were shocked to find out the fee structure when looking to rent a property, Regents fees appear to be on par with other agents
Was this helpful? Yes
Apr 03,2017
Minithumbup
Raegan Cosstick
Nadine Clappison
By: 'Jayde'
Apr 03,2017
0 people found
this helpful
Extremely helpful with my renewal this year - always quick to respond and very efficient and knowledgable making the process very quick and painless ! Would recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
Terry Hall
By: 'Valerie'
Mar 20,2017
0 people found
this helpful
Terry was great! Gotmy house in the market with no hassle or fuss resulting in a quick sale - low fees for such a good service. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 02,2017
Minithumbup
Raegan Cosstick
By: 'Kumar'
Mar 02,2017
0 people found
this helpful
Very helpful, helped me with all the answers and managed to get all answers from landlord. Thanks for all help help Raegan....
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Was this helpful? Yes
Feb 22,2017
Minithumbup
Raegan Cosstick
By: 'J Chong'
Feb 22,2017
0 people found
this helpful
Raegan is always helpful, friendly and very efficient for the past few years. She is very quick to respond to my request regards to sorting my tenant's query and always keeps me informed. Overall, Regents has proved themselves high standard, please keep it up. Thank you....
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Comment on agent fees
Reasonable and can be negotiable.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Raegan Cosstick
By: 'Melissa_jones'
Feb 22,2017
0 people found
this helpful
Couldn't ask for a better person to help us. She has been great at getting back to me and sorting issues I have had with my flat. Don't think I will go with another estate agents again, regents has definitely made my life easier thanks to raegan....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
Nadine Clappison
By: 'Dave L'
Feb 22,2017
0 people found
this helpful
I was very impressed from my first meeting with Daniel who progressed 5 viewing of my rental property within the first 24 hours...to first meeting Nadine who has been extremely helpful from contact calls to keep me informed regularly of updates and potential viewings. Nothing has been too much trouble for her, she has been very efficient in answering all of my rental enquiries throughout the process. I only have two weeks until I emigrate to Florida and I am very confident due to her positive an...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Raegan Cosstick
By: 'D'
Feb 17,2017
0 people found
this helpful
V helpful and able to answer any question fired at her and kept me informed throughout the whole process. Would V much recommend...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Brett Foulser
By: 'Pam'
Feb 10,2017
0 people found
this helpful
Used regents for a second time as usual Brett very polite and professional. Joe was equally as polite and full of enthusiasm. If still in area would use again....
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Comment on agent fees
Fees average
Was this helpful? Yes
Feb 03,2017
Minithumbup
Raegan Cosstick
By: 'Mark Anthony'
Feb 03,2017
0 people found
this helpful
Great friendly and professional service from Raegan very knowledgeable and very helpful always willing to help with any questions or problems keeps you updated ether by phone or email and very reliable....
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Comment on agent fees
Very happy with the Agents fees very competitive.
Was this helpful? Yes
Nov 08,2016
Minithumbup
Raegan Cosstick
By: 'melicious'
Nov 08,2016
0 people found
this helpful
Jessica & Raegan were so helpful & polite during my house hunting & viewings, moving in etc. i love my new house, Thanks Guys you are amazing xxx...
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Was this helpful? Yes
Nov 08,2016
Minithumbup
By: 'Holly'
Nov 08,2016
0 people found
this helpful
Joe is very polite and helpful. He always returned my calls promptly. Kept us updated with new properties and always got the viewing booked in quickly. When chasing the vendors for any outstanding queries or paperwork he was always on the case and would get back to me the same day. Overall I have experienced good customer service form Joe and he was a pleasure to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 15,2016
Minithumbup
By: 'Bethany'
Oct 15,2016
1 people found
this helpful
Staff were so efficient and kind. Nothing was too much trouble. Even in a tough situation Jess treated me as an important client. I would recommend Regents and Jess and Kristian to anyone! Honestly can't say enough good things!...
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Comment on agent fees
Fees were reasonable and Jess was so efficient.
Was this helpful? Yes
Sep 22,2016
Minithumbup
Raegan Cosstick
By: 'Kirstie'
Sep 22,2016
0 people found
this helpful
Regean and Jess have been an amazing help through the move. Able to contact when ever needed and a very quick response. Regean goes the extra mile to ensure we are all happy....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
Raegan Cosstick
By: 'Mrs V. Read'
Sep 12,2016
0 people found
this helpful
Found us a tenant very quickly (Alex who is now at Staines branch) and then the other estate agents at the Sunbury branch who took over (Reagan and Jessica) were helpful and informative. The resounded to queries very promptly. Their fees are very competitive. We would recommend Regents letting team to anyone looking to rent their property. Mrs Read....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Sep 08,2016
Minithumbup
Terry Hall
By: 'Lucy'
Sep 08,2016
0 people found
this helpful
From the beginning Joe has always kept us up to date as promised. In the final stages of what was a complicated sale Joe and Terry pulled out all the stops to make ensure that the sale went through.Joe spent over an hour with one of the vendors to ensure that the last document was sent through in time before our mortgage offer expired. I think Joe was as relieved as I was when we exchange today! Great work Joe, thanks again....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By: 'pinkypam'
Aug 23,2016
0 people found
this helpful
I was very sceptical at first as this was not the first agents I had tried whilst trying to sell my home; the staff all appeared very young! I was more then happy with the service I received and equally happy with the speed with which they sold my family home. There was always someone available to talk to me and give me advice, either in branch or on the phone. I would recommend them to friends and family....
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Comment on agent fees
The fees were higher than expected, but they got the job done!
Was this helpful? Yes
Aug 23,2016
Minithumbup
Terry Hall
By: 'Lee - Reedsfield Court'
Aug 23,2016
0 people found
this helpful
Both Terry and Joe (and Ryan in the early stages) kept me and my partner up to date throughout the transaction and stayed on top of both my solicitor and the buyers. I was happy with the number of viewings they were getting through the door post the property listing. My first buyer disappeared (through no fault of Regents) and a replacement was found at the same offer level within the week. Very happy with the overall service and would use the agent again to list my property....
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Comment on agent fees
Very good
Was this helpful? Yes
Areas covered
  • TW13
  • Ashford, Bedfont, Charlton Village, Feltham, Hanworth,
  • TW14
  • TW15
  • Sunbury on Thames, Lower Sunbury, Upper Halliford
  • TW16
  • TW17
  • TW18
  • TW19
  • TW20
  • KT15
  • KT16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £160,000
  • Max: £850,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 18 0 59 1 39 1 3 0
Terry Hall Terry Hall
Sales Manager
34 reviews

About Terry I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Brett Foulser Brett Foulser
Sales Director
41 reviews

About Brett I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Raegan Cosstick Raegan Cosstick
Branch Co-ordinator
15 reviews

About Raegan Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Nadine Clappison Nadine Clappison
Lettings Negotiator
13 reviews

About Nadine I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Bethany McColl Bethany McColl
Lettings Negotiator
5 reviews

About Bethany I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Emma Durcan - upload your photo Emma Durcan
Sales Negotiator
0 reviews

About Emma No description set View full profile

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Last updated at 10:49 AM 20/08/2015 by allAgents

Complaints Procedure

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Last updated at 10:49 AM 20/08/2015 by allAgents

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