• Jessica Howard
    Jessica Howard
  • Jo Payne
    Jo Payne
  • Matthew Clifford
    Matthew Clifford
  • Brett Foulser
    Brett Foulser
  • Luke Garrod
    Luke Garrod
  • Daniel Le Boudec
    Daniel Le Boudec
  • Riya Preston
    Riya Preston
  • Sahil Arora
    Sahil Arora
Welcome to Regents Estate Agents, where we do things differently. We are proud to be your local agent and work as a team to offer our customers a local market leading complete property solution. At Regents we are a team of friendly, reliable and trustworthy estate agents who are dedicated to securing you the right price for your property. We have been successfully buying, selling, letting and renting property for our customers for over 25 years and are experts on the local area. We have a Read full description...n excellent high street presence across Surrey with branches located in Addlestone, Chertsey, Staines-upon-Thames, Sunbury-on-Thames and Woking, so why not pop in and see how much we could sell your house for! With Regents you can rest assured. We offer all of our customers the complete property solution with services including lettings and management, mortgages and protection, conveyancing, surveying and property maintenance.
Regents Estate Agents

161 High Street Staines upon Thames, Staines
Middlesex
TW18 4PA

01784 464 444
Jun 10,2017
Minithumbup
Luke Garrod
Sahil Arora
By:
Jun 10,2017
0 people found
this helpful
I bought a house from a couple who used Regents to sell their house, and I found Regents very helpful. They were always quick to answer the phone and respond, and both Luke and Sahil were very helpful with finding out information we asked for regarding the house very promptly. Very professional, thanks for all your help....
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Jo Payne
By:
Jun 08,2017
0 people found
this helpful
Jo provides outstanding support to me as a landlord whenever I have questions or need help. Today I had a question she did not know the answer to so had Head Office contact me and then followed up with me to make sure I have an answer and do not require anything else. She always keeps me informed of matters relating to my property and whenever I need assistance, she is my first point of call. Thanks Jo for always going above and beyond!...
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Was this helpful? Yes
May 31,2017
Minithumbup
Riya Preston
By:
May 31,2017
0 people found
this helpful
Riya was very helpful, polite and knowledgeable about the property and the landlord's requirements. Surprisingly professional for someone so young. I am happy to recommend her to anyone looking for a property....
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Comment on agent fees
I found the fees extortionate. Savills charged me on the last rent a fraction of your fees
Was this helpful? Yes
May 21,2017
Minithumbup
Matthew Clifford
Luke Garrod
By:
May 21,2017
0 people found
this helpful
We originally marketed our home for sale with an online agency. We had very few viewings and it took six months to get an offer. When it fell through, we felt very unsupported. Switched to Regents, where we have had a very different experience. Matt, Luke and the team at Staines have been brilliant...lots of first rate local knowledge, helpful & prompt feedback and a steady stream of 'none time-wasting' viewings. So very glad that we re-evaluated our thoughts on using a high street, loca...
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Comment on agent fees
We negotiated an 'all-in' fee that we were more than happy with.
Was this helpful? Yes
May 08,2017
Minithumbup
Jo Payne
Riya Preston
By:
May 08,2017
0 people found
this helpful
Regents were fantastic! They were so helpful and found me lovely tenants immediately. I reccomend Regents to anyone, i have rented out properties previously and foubd Regents to come out on top!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 18,2017
Minithumbup
Riya Preston
By:
Apr 18,2017
0 people found
this helpful
Riya was extremely professional and helpful the process of the move happened very quickly and smoothly would highly recommend regents....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 17,2017
Minithumbdown
By:
Apr 17,2017
0 people found
this helpful
Was not pleased with the service after end of tenancy.Getting our deposit back proved very difficult.It was difficult getting call backs despite promises....
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 01,2017
Minithumbup
Daniel Le Boudec
Jo Payne
By:
Apr 01,2017
0 people found
this helpful
The staff were always polite and very helpful with any queries we had. All the emails and phone calls were all prompt. They discussed everything in detail fee wise and would recommend them to anyone looking to move in to a property....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Riya Preston
By:
Mar 29,2017
0 people found
this helpful
Riya Preston was outstanding right from the time she replied to our request for the property all the way through to when we moved in and we find that extremely professional....
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 27,2017
Minithumbup
Luke Garrod
Matthew Clifford
By:
Mar 27,2017
0 people found
this helpful
Very pleased with the service provided by Luke and Matt. We bought and sold through Regents and found them to be particularly attentive and helpful and would recommend to anyone considering buying or selling through them. Thank you for all your help....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Matthew Clifford
By:
Mar 17,2017
0 people found
this helpful
This is my second experience with Regents having purchased a property previously through the Staines branch. That experience led us to only approaching Regents to handle the sale of another property. With us living overseas, this presented an additional challenge for the Staines team, however the service provided and information supplied through each stage of the sale was excellent....
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Comment on agent fees
The agents fees were on par with others in the area.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Matthew Clifford
Luke Garrod
By:
Mar 16,2017
0 people found
this helpful
throughout the buying process everyone was very responsive every time we called and always called back whenever they said they would. i would definitely use them again if needed....
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Comment on agent fees
good
Was this helpful? Yes
Feb 25,2017
Minithumbup
Riya Preston
By:
Feb 25,2017
0 people found
this helpful
My wife and I dealt with Riya throughout the whole process that was extremely smooth and efficient and question were dealt with quickly and professionally, I would definitely recommend regents to friends and family...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
Jo Payne
By:
Feb 23,2017
0 people found
this helpful
The branch co-ordinator was very professional and helpful and always went out of her way to make sure the sale of my property went smoothly. I would recommend her to all my family and friends...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Riya Preston
By:
Feb 17,2017
0 people found
this helpful
Riya was exceptionally helpful. Regents were the only agent in the Staines area who were willing to help on the day when a property was being Bailiffed. Regents got us out of a real problem by being present on the day. She was persistent and managed to push the potential tenant to the limit on my instruction and was very successful. Well done Riya!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
Riya Preston
By:
Dec 03,2016
0 people found
this helpful
I dealt with both Riya and Alex who were both so friendly, helpful, informative and supportive in facilitating my move. The service was seamless and professional at all times and all aspects of setting up my new home was catered for. Highly recommended agent! Thank-you so much!!!...
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Comment on agent fees
Extremely reasonable and worthwhile!!
Was this helpful? Yes
Nov 25,2016
Minithumbup
Riya Preston
By:
Nov 25,2016
0 people found
this helpful
Very pleased with the feedback via emails and phone calls. Very friendly and efficient service, they made me feel at ease, would highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
The staffs at this brand very friendly, very helpful. Great team work. Fast, traight forward, accurate and simple. I got my lovely property within 2 weeks. Thank you guys. Wish you all the best. Keep all the good work...
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Comment on agent fees
Excellent!
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
The staff at Regents were enthusiastic, proactive and efficient. They found us a tenant within days of the property going on the market with them, and were very happy to answer the many questions we had about the letting process. I would definitely recommend them....
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Comment on agent fees
Fees for full management are very reasonable.
Was this helpful? Yes
Oct 18,2016
Minithumbup
Jo Payne
By:
Oct 18,2016
1 people found
this helpful
I must say that Regents have been the best estate agents I have ever dealt with. Their friendly professional staff were very helpful from start to finish. Thanks to them, my mother now has a beautiful flat, all ready for her to move in to. They were all most prompt with responses, and issues that needed attention were all dealt with really quickly....
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Comment on agent fees
I didn't find the fees any more costly than anywhere else, and at least the service was good.
Was this helpful? Yes
Oct 17,2016
Minithumbup
Raegan Cosstick
By:
Oct 17,2016
0 people found
this helpful
Everything went nice, only I had a problem of my first Grantor but at the was fine and no problem...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbup
Riya Preston
By:
Oct 06,2016
0 people found
this helpful
Letting my property out with Regents was a smooth process from start to finish. I was updated with the progress throughout and any queries were answered straight away. The only aspect I feel that could be improved is the use of docusign for contracts which I didn't find easy to access on my phone nor save....
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Was this helpful? Yes
Sep 16,2016
Minithumbup
Riya Preston
By:
Sep 16,2016
0 people found
this helpful
Alex and Riya have been extremely helpful to enable Cariad, Leslie and Brooke to move into their new home. They have been most supportive, ensuring that documentation was supplied as soon as practicable....
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Comment on agent fees
As expected
Was this helpful? Yes
Sep 06,2016
Minithumbup
Riya Preston
By:
Sep 06,2016
0 people found
this helpful
I have been extremely impressed by the professionalism and attention to detail that both Alex and Riya displayed during my recent search for a property. They always answered my questions promptly and when they didn't know they always checked to make sure their responses were accurate. Nothing was ever too much trouble. Overall, Alex and Riya have been incredibly helpful and I recommend them wholeheartedly to anyone who is looking for an estate agent who goes that extra mile to make sure that th...
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Comment on agent fees
All good - very fair
Was this helpful? Yes
Aug 26,2016
Minithumbup
Jo Payne
Riya Preston
By:
Aug 26,2016
0 people found
this helpful
We were nervous about renting as this is our family home not a buy-to-let, however Regents made the whole process painless. Jo and the team lined up a number of suitable tenants and helped guide us through the red tape. This is the first time I have used Regents in Staines and would definitely recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 22,2016
Minithumbup
Jo Payne
By:
Aug 22,2016
0 people found
this helpful
Very professional and fast service. We sorted out all paper work in a few days and were in the property very promptly. Any issues thus far they've been quick to respond to....
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Comment on agent fees
More expensive than previous lettings but fair given quality of service.
Was this helpful? Yes
Aug 16,2016
Minithumbup
Riya Preston
By:
Aug 16,2016
0 people found
this helpful
Really lovely friendly staff both showing us around and helping set up once moved in. They always kept in contact before and after the move....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
We have recently bought a property through Regents and from the start to the end it wasn't an easy process but Regents Team managed it well. Their honest feedback on valuation, communication and understanding of client's needs and putting their interest first is definitely a plus. My best experience is with regent's so far and for that reason, will definitely recommend them to my family and friends....
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Comment on agent fees
N/A to this service
Was this helpful? Yes
Aug 07,2016
Minithumbup
By:
Aug 07,2016
0 people found
this helpful
Both Matt Clifford and Josh Heather updated us appropriately throughout the sale and at all times acted in a professional and approachable manner. Any queries raised, were responded to within a good timescale....
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Comment on agent fees
The Agent's fees - Willing to negotiate.
Was this helpful? Yes
Jul 28,2016
Minithumbup
Jo Payne
By:
Jul 28,2016
0 people found
this helpful
From the beginning to the end of my tenancy both Stacey and Jo have always made themselves available, returned calls and done their upmost to resolve any issues/questions that have arisen. I would have no issues with recomending them to anyone!...
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Comment on agent fees
Average
Was this helpful? Yes
Areas covered
  • TW13
  • Ashford, Egham, Englefield Green, Laleham,
  • TW14
  • TW15
  • Staines upon Thames, Stanwell, Wraysbury
  • TW16
  • TW17
  • TW18
  • TW19
  • TW20
  • KT15
  • KT16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £182,250
  • Max: £4,700,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
45 1 53 2 35 0 30 0 4 0
Jessica Howard Jessica Howard
Senior Lettings Manager
66 reviews

About Jessica No description set View full profile
Jo Payne Jo Payne
Branch Co-Ordinator
11 reviews

About Jo Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Matthew Clifford Matthew Clifford
Sales Manager
25 reviews

About Matthew I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Brett Foulser Brett Foulser
Sales Director
39 reviews

About Brett I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Luke Garrod Luke Garrod
Senior Sales Negotiator
11 reviews

About Luke No description set View full profile
Daniel Le Boudec Daniel Le Boudec
Local Lettings Director
20 reviews

About Daniel I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Riya Preston Riya Preston
Lettings Negotiator
13 reviews

About Riya I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile
Sahil Arora Sahil Arora
Sales Negotiator
1 reviews

About Sahil I am looking forward to helping you with your individual property requirements and demonstrating how at Regents, we do things differently. View full profile

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Last updated at 10:48 AM 20/08/2015 by allAgents

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Last updated at 10:48 AM 20/08/2015 by allAgents

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