• Jessica Howard
    Jessica Howard
  • Jo Payne
    Jo Payne
  • Matthew Clifford
    Matthew Clifford
  • Brett Foulser
    Brett Foulser
  • Luke Garrod
    Luke Garrod
  • Alex Joannou
    Alex Joannou
  • Riya Preston
    Riya Preston
At Regents, we are committed to doing things differently, and with 25 years local knowledge and experience from our enthusiastic, friendly team, we will guarantee to sell or let your property at the best price, and make the process as hassle-free as possible, whilst we find your dream home. Whether you’re looking to sell or let your property, our five excellently located branches in Addlestone, Chertsey, Staines upon Thames, Sunbury on Thames and Woking have experts to help with your prope Read full description...rty needs. We have the best marketing and communication know-how and will make sure you receive a personalised service to suit you. We offer our clients our in-house services, including conveyancing, surveys and valuations, financial services, property maintenance and refurbishment through our sister companies. Our range of lettings services are designed with simplicity and transparency in mind and aim to offer you a truly exceptional service with a real personal touch. We have a range of services to choose from: Find a tenant, Rent collect or Managed for you – our no hassle option offering you complete peace of mind. We are members of the Property Ombudsman for sales and lettings, meaning that we have agreed to operate our business in accordance with a strict set of guidelines for your protection. Thinking of selling or letting? Contact us for a free valuation of your property.
Regents Estate Agents

161 High Street Staines upon Thames, Staines
Middlesex
TW18 4PA

01784 464 444

Dec 03,2016
Minithumbup
By:
Dec 03,2016
Featured Review
0 people found
this helpful
I dealt with both Riya and Alex who were both so friendly, helpful, informative and supportive in facilitating my move. The service was seamless and professional at all times and all aspects of setting up my new home was catered for. Highly recommended agent! Thank-you so much!!!...
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Comment on agent fees
Extremely reasonable and worthwhile!!
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Nov 25,2016
Minithumbup
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Nov 25,2016
Featured Review
0 people found
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Very pleased with the feedback via emails and phone calls. Very friendly and efficient service, they made me feel at ease, would highly recommend them....
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Comment on agent fees
Good
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Nov 10,2016
Minithumbup
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Nov 10,2016
Featured Review
0 people found
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The staffs at this brand very friendly, very helpful. Great team work. Fast, traight forward, accurate and simple. I got my lovely property within 2 weeks. Thank you guys. Wish you all the best. Keep all the good work...
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Comment on agent fees
Excellent!
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Nov 10,2016
Minithumbup
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Nov 10,2016
Featured Review
0 people found
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The staff at Regents were enthusiastic, proactive and efficient. They found us a tenant within days of the property going on the market with them, and were very happy to answer the many questions we had about the letting process. I would definitely recommend them....
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Comment on agent fees
Fees for full management are very reasonable.
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
Featured Review
1 people found
this helpful
I must say that Regents have been the best estate agents I have ever dealt with. Their friendly professional staff were very helpful from start to finish. Thanks to them, my mother now has a beautiful flat, all ready for her to move in to. They were all most prompt with responses, and issues that needed attention were all dealt with really quickly....
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Comment on agent fees
I didn't find the fees any more costly than anywhere else, and at least the service was good.
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Oct 17,2016
Minithumbup
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Oct 17,2016
0 people found
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Everything went nice, only I had a problem of my first Grantor but at the was fine and no problem...
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Comment on agent fees
Good
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Oct 06,2016
Minithumbup
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Oct 06,2016
0 people found
this helpful
Letting my property out with Regents was a smooth process from start to finish. I was updated with the progress throughout and any queries were answered straight away. The only aspect I feel that could be improved is the use of docusign for contracts which I didn't find easy to access on my phone nor save....
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Sep 16,2016
Minithumbup
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Sep 16,2016
0 people found
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Alex and Riya have been extremely helpful to enable Cariad, Leslie and Brooke to move into their new home. They have been most supportive, ensuring that documentation was supplied as soon as practicable....
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Comment on agent fees
As expected
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Sep 06,2016
Minithumbup
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Sep 06,2016
0 people found
this helpful
I have been extremely impressed by the professionalism and attention to detail that both Alex and Riya displayed during my recent search for a property. They always answered my questions promptly and when they didn't know they always checked to make sure their responses were accurate. Nothing was ever too much trouble. Overall, Alex and Riya have been incredibly helpful and I recommend them wholeheartedly to anyone who is looking for an estate agent who goes that extra mile to make sure that th...
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Comment on agent fees
All good - very fair
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Aug 26,2016
Minithumbup
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Aug 26,2016
0 people found
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We were nervous about renting as this is our family home not a buy-to-let, however Regents made the whole process painless. Jo and the team lined up a number of suitable tenants and helped guide us through the red tape. This is the first time I have used Regents in Staines and would definitely recommend them....
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Comment on agent fees
Good
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Aug 22,2016
Minithumbup
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Aug 22,2016
0 people found
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Very professional and fast service. We sorted out all paper work in a few days and were in the property very promptly. Any issues thus far they've been quick to respond to....
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Comment on agent fees
More expensive than previous lettings but fair given quality of service.
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Aug 16,2016
Minithumbup
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Aug 16,2016
0 people found
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Really lovely friendly staff both showing us around and helping set up once moved in. They always kept in contact before and after the move....
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Aug 08,2016
Minithumbup
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Aug 08,2016
0 people found
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We have recently bought a property through Regents and from the start to the end it wasn't an easy process but Regents Team managed it well. Their honest feedback on valuation, communication and understanding of client's needs and putting their interest first is definitely a plus. My best experience is with regent's so far and for that reason, will definitely recommend them to my family and friends....
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Comment on agent fees
N/A to this service
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Aug 07,2016
Minithumbup
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Aug 07,2016
0 people found
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Both Matt Clifford and Josh Heather updated us appropriately throughout the sale and at all times acted in a professional and approachable manner. Any queries raised, were responded to within a good timescale....
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Comment on agent fees
The Agent's fees - Willing to negotiate.
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Jul 28,2016
Minithumbup
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Jul 28,2016
0 people found
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From the beginning to the end of my tenancy both Stacey and Jo have always made themselves available, returned calls and done their upmost to resolve any issues/questions that have arisen. I would have no issues with recomending them to anyone!...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 26,2016
Minithumbup
By:
Jul 26,2016
0 people found
this helpful
Stacey is really nice and efficient.Her response to any enquiry is always quick and precise.she made our move quite stress free....
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Jul 26,2016
Minithumbup
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Jul 26,2016
0 people found
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I would just like to say a big Thankyou to Jo and Stacey for all there great help in finding the right tenants to rent my property in Staines they were always there to help or answer any question I needed and very professional about the way they work. so thankyou to you and all your staff at regents staines...
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Comment on agent fees
good
Was this helpful? Yes
Jul 26,2016
Minithumbup
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Jul 26,2016
0 people found
this helpful
I was very nervous to rent my property as I had never done this before, however Stacey met with me and put me to ease straight away and made everything simple! I am happy to leave my property in her and Regents hands,...
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Jul 26,2016
Minithumbup
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Jul 26,2016
0 people found
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I have found Stacey to be very helpful. We have been with Regents for around a year know and now I think why did I put up with my previous agents. Stacey always calls me back and always does what she says she will. It is so reassuring to know that you can rely on an agent - which has not been my past experience. Stacey is very hard working and deserves promotion - but being selfish I hope she doesn't move from Staines! Lynn...
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Comment on agent fees
Good
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Jul 12,2016
Minithumbup
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Jul 12,2016
0 people found
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Stacey found the perfect house for us in Staines. She was very effective, professional and friendly. Both Stacey and Jo kept us updated throughout the let and we found a lot of support from Regent. Our landlord is also fantastic and he really trusts Regents, so this is a guarantee for us. We had some experience with other agencies in the past and I have to say that Regents and especially Stacey provides us with the best support ever. I strongly recommend Regents if you are thinking about lettin...
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Comment on agent fees
Good
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Jun 28,2016
Minithumbup
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Jun 28,2016
0 people found
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Very helpful and always fast with answers and problem solving. Referencing went fairly easy, which is not always the case as my partner and I are both freelance. Stacey and Jo were exceptional at there jobs and always forthcoming with the necessary information when asked. I would recommend both agents and Regents to both family and friends....
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Comment on agent fees
Very good agency. And prices were competitive with other agents.
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May 17,2016
Minithumbup
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May 17,2016
0 people found
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Compared to other big name high street agents that I have used Regent's have been the the most efficient and professional. I don't think I have ever had such a quick and easy completion. Always called back when they said they would........
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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Toby was very professional, helpful and personable. More than that he seemed to take a very sympathetic interest in us ... our needs and situation. More than that he has continued to show interest in us. Helpful at every stage - I commend Toby...
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Comment on agent fees
Acceptable
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Apr 11,2016
Minithumbup
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Apr 11,2016
0 people found
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I was very satisfied with the service; it was professional and helpful. Regents found a tenant quickly and achieved a good rent....
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Apr 11,2016
Minithumbup
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Apr 11,2016
0 people found
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the service was very good manage to rent house very quickly and all achieved with good communication from stacey at all times this is second time i have used them to rent house...
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Comment on agent fees
good
Was this helpful? Yes
Apr 08,2016
Minithumbup
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Apr 08,2016
0 people found
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Hi Henry,sorry taking so long writing back to you.Thanks for all your help promptness getting back to me ,and informing me of any news or up date during the selling process.I Would recommend you and Regents .Thanks again .Bob....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
1 people found
this helpful
Professional, efficient, effective with a lovely friendly manner, I would recommend Stacey to anyone wishing to rent out their property. Stacey managed the end of a tricky tenancy exceptionally well keeping me well informed throughout the process, and proactively managed a seamless transition from one tenant to the next. As a first time landlady I feel my flat is in good hands....
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Comment on agent fees
Although the Agent's fees are higher than competitors I went with Regents based on their excellent reviews.
Was this helpful? Yes
Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
this helpful
Brett provided a prompt and professional service throughout, courteous and informative at all times and always kept me up to date, i couldnt have asked for an easier sale of my property. Would recommend both him and Regents without hesitation....
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Comment on agent fees
very fair !
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Apr 01,2016
Minithumbup
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Apr 01,2016
0 people found
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Stacey was just OUTSTANDING in every aspect of my propery rental . From the very first meeting to the new tenants moving she always kepted me well informed on everything going on. I originally rented my house out privately to a friend as was hesitate about using an estate agent after initially meeting a few. However this tenancy ended in a very difficult situation With non payment of rent. When I met Stacey, she alleviated my concerns and I would highly recommend Regents to anyone I know. In t...
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Comment on agent fees
Negiotated a very good rate that I was happy with
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Stacey is a very friendly and approachable estate agent. She has been very helpful in replying to all my queries. As a first time landlady it was good to have someone to guide the process. I have had 2 sets of tenants now- Stacey has been able to get tenants within a week of going on the market on both occasions....
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Apr 01,2016
Minithumbup
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Apr 01,2016
0 people found
this helpful
Stacey was very responsive and pro-active in getting my renewal processed. Even though we had some issues with Head Office, she worked hard to get the issue resolved....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Well what can I say!! Selling a house is one of the most stressful things myself and my husband have had to do and when it is your first house you started out in can be hard to see go, but can't thank the team at regents enough! They made what I thought was stressful easy for me. For example if I was at all worried about something I could ring and speak to either Josh or Henry and they would do everything they could to help me out, and if they weren't available Matt jumped in and done all he cou...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 28,2016
Minithumbup
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Mar 28,2016
0 people found
this helpful
So sorry Mathew as it has taken so long to get round to wright this but i have been verry busy, but i must say that he is the most helpfull and under standing agent i have meet in years, he under stood all the problems which took so long to sort out, i would recomend him to anyone as he is professional in all aspects and extremely helpfull thanks once again for all your help and patience. L Batten...
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
1 people found
this helpful
Well now, it is rare in the lettings business, from my experience, to be charmed to the point that the memory of people lingers, but I have to say that I have never met two more wonderful agents than Toby and Stacey. They treated my wife and I with courteous attention and their manner was genuine and thus, attractive. They are, both of them, a true asset to ANY organization they wish to work for. You can tell that I am more interested in the quality of the person, than in Regents itself...and s...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2016
Minithumbup
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Mar 17,2016
0 people found
this helpful
Stacey was very helpful and wonderful with us. Did helped us a lot. I would recommend this agency to my friends....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • TW13
  • Ashford, Egham, Englefield Green, Laleham,
  • TW14
  • TW15
  • Staines upon Thames, Stanwell, Wraysbury
  • TW16
  • TW17
  • TW18
  • TW19
  • TW20
  • KT15
  • KT16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£182,250
  • Max: Β£4,700,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
42 1 48 1 32 0 27 0 4 0
Jessica Howard Jessica Howard
Senior Lettings Manager
64 reviews

About Jessica No description set View full profile
Jo Payne Jo Payne
Branch Co-Ordinator
7 reviews

About Jo No description set View full profile
Matthew Clifford Matthew Clifford
Sales Manager
22 reviews

About Matthew No description set View full profile
Brett Foulser Brett Foulser
Sales Director
37 reviews

About Brett No description set View full profile
Luke Garrod Luke Garrod
Sales Negotiator
7 reviews

About Luke No description set View full profile
Alex Joannou Alex Joannou
Lettings Client Manager
16 reviews

About Alex No description set View full profile
Riya Preston Riya Preston
Lettings Negotiator
7 reviews

About Riya No description set View full profile

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Last updated at 10:48 AM 20/08/2015 by allAgents

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Last updated at 10:48 AM 20/08/2015 by allAgents

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